Elly Man & Van Removals

21,079

miles driven by this driver

442

customers booked this driver

109

customers reviewed this driver

CHEAP AND RELIABLE MAN AND A VAN. 

EXTRA LONG WHEEL BASE VAN(4M) . DOES LUTON VAN JOBS TOO
All REMOVALS
FRIENDLY AND HARD WORKING 

FULLY INSURED ( GOODS IN TRANSIT INSURANCE) 
CLEAN VAN. TROLLEY AND BLANKETS ON BOARD 

DOING IT ALL: 
EBAY, BIKES, AUCTIONS

 

 

 

 

Reviews

Review Rating

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Very helpful

1 month ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

A very polite driver. Hard working and knew how to handle everything to make the job easier. He arrived on time considering he drove 2 hours on a Saturday morning to get to my house. Would definitely book the same driver again if I was in need of moving things.

1 month ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

1 month ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

2 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

2 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Driver was on time. Extremely polite and nothing was an issue. Cannot rate the service highly enough.

2 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

The driver was very friendly and very efficient and had travelled quite a distance to get to me in the awful snowy weather conditions. Many thanks.

2 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: No

The driver was on time and polite and in the most part got on with things OK. However, his communication skills were poor and as such I wasn’t sure at times if he was understanding what I was saying to him eg. “That’s a fragile box, please be careful etc.” This was made worse given he was rough with my furniture 30% of the time and bashed and dragged and clipped things which was very frustrating. Due to a communication error one shelving unit got a chunk taking out of it. He also forgot to close the back of his van when moving it to a better position near my house and all of my shelves (12 plus of them) fell out of the van onto the road and got damaged. There was never an apology or acknowledgement which I found to be as strange/bizarre as it was frustrating. He simply did not project manage the move which is a style that did not fit with my expectations, especially having used some excellent professionals through this site who gave assurance in their communication, leadership and respect of my possessions. I don’t want to be too harsh as he was a very pleasant man but given the damage to my stuff and the lack of apology/communication and the frustration it caused, I cannot give him higher than 2/5 as I feel (not to sound pompous) that he needs a wake up call and other people need to be warned until he has improved. The reviews on the site of this man’s service and how it actually was for me were wildly different. Thanks

Driver's response:
Hi Ben
I'm really sorry to hear you were unhappy with my service.
In terms of the boxes, you asked for my advice on loading and I advised to start
with the boxes and follow on with the heavier goods. This is what we did, together with your two helpers. All the boxes were packed with care and I ensured that the boxes marked 'DO NOT PUT ANYTHING ON TOP" had nothing put on top of them.
I deny that I "bashed and dragged" your furniture, but you did have four people unloading the van who I cannot speak for. I feel that my consistent good reviews speak for themselves.
In addition, I am surprised that you are now saying that one shelving unit got a chunk taken out of it, yet it was you who tripped with it.
I do take care of my customer's items which is why I insist on loading each and every item for safe transportation and can confirm that all your furniture was wrapped and secured. When the van was full I personally stopped you from piling more items in, so as to avoid damage and I am sorry if this irritated you. However, I do wonder why you were all smiles at the end of the move, thanking me for my "great help", rather than raise any of these issues.

2 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Lets start off with the blizzard of snow that started the day but Elly was awesome would recommend for everyone
Helped me with everything nothing was an issue successful move
So thanks Elly

2 months ago

Was the driver on time: Yes

Did they have straps and blankets: No

Was the driver respectful: Yes

3 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

3 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Hard worker, did well moving my deep king size mattress up a flight of stairs.

3 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

3 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Great experience with Ellie. Smooth, friendly and patient.

4 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Driver was excellent, really really helpful and would highly recommend using.

4 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Very friendly. Very helpful. Absolutely professional. And very reasonably priced. Will definitely use this man again & will be recommending to others! Thank you so much for taking the worry out of moving!!

4 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Very pleased ! Not only was the driver on time, efficient and helped a lot with carrying the furniture and bags, but he also was a great company on our long way from Manchester to London- felt like I was talking with a friend..Highly recommended! Thanks!!

5 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Friendly and helpful. Would use his services again and recommend to friends.

5 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Very quick efficient many thanks

5 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Really positive experience!! Was not Elly but his brother in Law! Was extremely helpful, reliable and great company to ride with! Would definitely use again in the future!! Overall 11/10 experience if thats even possible! Really Pleased. Thank You

5 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

This was the second time we had hired Elly - and yet again the service was brilliant! Friendly, efficient and took care of our stuff. Highly recommend.

5 months ago

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