Manprit a2b2u

9,431

miles driven by this driver

270

customers booked this driver

48

customers reviewed this driver

Large Luton & Tail lift available with friendly driver

 

 

MANPRIT MAN & VAN SERVICES

Silver Compare the man and van member

 

 

Luton van fully equipped with blankets straps and trolley,

Freindly reliable driver,

No job too big or small.

 

 

Based in Whitton TW4

 

 

Please book or request a call back, we are always happy to help.

 

 

Reviews

Driver was on time

Had straps and blankets

Driver was respectful

6 days ago

Driver was on time

Didn't have strap and blankets

Driver was respectful

Mani and Sebastian were grand. They arrived on time, were both very friendly, and were happy to accommodate us by waiting at our drop-off location until the property was ready. Would be very happy to recommend them to others.

3 weeks ago

Driver was not time

Had straps and blankets

Driver was respectful

The driver was running a bit late but phoned me to let me know. When they got to the flat they were very friendly and very quick in loading the van and unloading and they were very polite and a delight to meet I would defiantly recommend. They are very good value and they even stayed longer to make sure everything was done and loaded

4 weeks ago

Driver was on time

Had straps and blankets

Driver was respectful

The guys were very professional and I couldn't rate them more highly. Punctual, helpful and when I forgot my jacket in the truck, they came by two days later to drop it off before going to their next job. It was very kind of them! Will definitely book again for my next move!

4 weeks ago

Driver was on time

Had straps and blankets

Driver was respectful

4 weeks ago

Driver was not time

Didn't have strap and blankets

Driver was not respectful

The driver was incredibly rude, insisted that he bring another driver (at a cost of an extra £50) and took much longer than necessary to arrive at destinations. He also refused to assist with loading and asked our assistant, who is very slight to move the items alone. Furthermore, he added an extra £50 to the journey (which we refused to pay) for 'running over', when this was due to his incompetence. Will be lodging a formal complaint.

Driver's response:

Pick-up address 1

I arrived at the address at 13.50 - 10 minutes early. It took me, my colleague and a gentleman from the premises 20 minutes to load the very large fences. This gentleman can confirm there were trolley, blankets and straps on board as I had to strap the fences to the sides and move the trolley to get the fences in.

Pick Up address 2

It took 1 hr 40 mins to arrive. Google maps estimate a time of 1 hr and 19 mins, however, this does not take into account traffic. I took 30 minutes to load as they had a lot of items, again me and my employee helped to load as a goodwill gesture as the customer only hired 1 man for the job as they had their own helpers for loading.

Final Delivery Address 3

It took 35 mins to reach this address (as also stated on Google maps)

Prior to the delivery, during a telephone conversation, we discussed whether she would require an additional man as the fences were quite large and awkward to load and she declined. She stated that she will have her helpers. As soon as the booked time had elapsed, I explained to the customer that she will have to pay for every additional 30 minutes. She refused to pay and stated that she had already paid for the full job to be completed. I then called the office and informed the Control Team about the situation. They confirmed and agreed that I was within my rights to charge the additional costs. The customer's boss, was still being very rude and insisted that they would not be paying anymore. Then the customer, who was the one who had actually booked the job, confirmed to her boss that I was correct in charging the additional costs. I then continued with the job but told them that due to their rudeness I would not be helping as a second man (please note that they were not disadvantaged in this anyway as they had only hired one man and my employee took my role).
James from the office called me and mentioned that the customer had complained that I was refusing to help but that was untrue as can be seen from the above explanation. I then called James as to whether I should help them as I was not being paid to do so, and he replied that it was at my discretion, so I decided that I would help as a goodwill gesture. (This meant that they now had 2 men, myself and my employee).
I must emphasise again that the person who had booked the job agreed with the additional costs but her boss did not.

kind regards
Manny

1 month ago

Driver was on time

Had straps and blankets

Driver was respectful

Amazing job done and they really went above and beyond by advising us through the move in addition to just moving our stuff. If it wasn’t for that advice we would have been totally screwed! Really nice guys and a 100% recommend them

1 month ago

Driver was on time

Had straps and blankets

Driver was not respectful

They two guys that came yesterday were not willing to help at all.
In fact they were counting the minutes to leave, pushing us badly when were totally agree with paying more for extra time.
They mentioned a couple of times that they were not feeling like working.

Such a bad service for a stressful moment like this. We ended up letting them to go and finish by ourselves.

We won’t ever hire your services anymore.


CMV RESPONSE 16-04-2018: Contacted the driver to ask for a response to this review.

2 months ago

Driver was on time

Had straps and blankets

Driver was respectful

the driver arrived early had great communication and was very pleased with this attitude and performance - would highly recommend

2 months ago

Driver was on time

Had straps and blankets

Driver was respectful

Our driver was amazing. Really helped us through our move! Thank you!!

3 months ago

Driver was not time

Had straps and blankets

Driver was respectful

3 months ago

Driver was on time

Had straps and blankets

Driver was respectful

Excellent all around. I do recommed. Will use again.

4 months ago

Driver was not time

Had straps and blankets

Driver was respectful

The driver wasn't on time but this was down to a prior client rather then anything like bad time management.

4 months ago

Driver was on time

Had straps and blankets

Driver was respectful

Manprit and colleague were super efficient! I would highly recommend them

4 months ago

Driver was on time

Had straps and blankets

Driver was respectful

Helpful and cheery. Very smooth and efficient move. Would use again.

9 months ago

Driver was on time

Had straps and blankets

Driver was respectful

10 months ago

Driver was on time

Had straps and blankets

Driver was respectful

10 months ago

Driver was not time

Had straps and blankets

Driver was respectful

He was late but he informed us well in advanced about the delay due to congestion. Very good service. Happy.

10 months ago

Driver was on time

Had straps and blankets

Driver was respectful

10 months ago

Driver was on time

Had straps and blankets

Driver was respectful

Very good experience with Manny. Contacted me day before to give good advice on a necessary van size upgrade. Helpful and respectful. Great value!

10 months ago

Driver was on time

Had straps and blankets

Driver was respectful

10 months ago

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