JMS SHIFT

815

miles driven by this driver

35

customers booked this driver

13

customers reviewed this driver

Large Low Loading Luton without tail lift

 

 

 

JMS SWIFT 

 

Reviews

Review Rating

Was the driver on time: No

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Our driver was slightly late but this was by no means his fault. I had forgotten to mention that the post code didn't work in sat navs, as the property I was moving out of was a new build.

Overall excellent service. The driver loaded and unloaded my furniture with care, and the process was very smooth and straightforward with his kind assistance. The van was also bigger than I had expected - this company offers fantastic value for money.

2 days ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Excellent service for the price

3 weeks ago

Was the driver on time: No

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Original driver cancelled due to illness at the last minute however the new driver who stepped up to replace him as soon as he knew, he made a speedy drive to us and therefore didn't delay the day by too much, driver was a great guy and followed our wishes, I would certainly reuse them

3 weeks ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

3 weeks ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Good driver and helper.work hard and professional.

4 weeks ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Very nice friendly man who worked tirelessly!

1 month ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Really helpful, very impressed with how speedy and efficient they were. Would definitely recommend!

1 month ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

They were just awesome at what was a very challenging time for me.

2 months ago

Was the driver on time: No

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Delivery promised for friday morning, it came at 6pm friday evening. Drop off wasn't friday but promised for saturday at 4-5pm. It didn't arrive until 9pm. Incredibly hard to work around this. Wont use in future.

CMV response:

We do have a refund policy for lateness which you will find attached to your email booking confirmation. For a delay of this length which was not agreed with you in advance, you would obviously be due a partial refund.

We were not informed by either driver or customer of this delay, or we would definitely have worked to send an alternative service provider with a far earlier arrival time, and we can only apologise for what happened here.

2 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

The driver & mate were very friendly, good humoured and worked really hard

2 months ago

Was the driver on time: No

Did they have straps and blankets: Yes

Was the driver respectful: Yes

The driver and his mate were great. But the van was booked for 9am and didn't arrive till 5.30pm. this is totally unacceptable. JMS shift need to get their act together! I shall not be recommending or using your service again.

CMV response:
We are very sorry that you experienced this delay, which is unacceptable. If we had been made aware of this on the day, we would have worked to send a replacement service for the booking.

We do have a lateness refund policy which you will find attached to your email booking confirmation, and for this delay you are certainly due a partial refund.

2 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Lovely guy, why above and beyond even fixed out table and wired in our washing machine

2 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Very helpful with good advice on how best to lift, pack and imunload the van. Exactly what we were looking for.

3 months ago

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