JMS SHIFT

2,270

miles driven by this driver

57

customers booked this driver

17

customers reviewed this driver

Large Low Loading Luton without tail lift

 

 

 

JMS SWIFT 

 

Reviews

Driver was not time

Didn't have strap and blankets

Driver was not respectful

Had to pay extra £60 for them "sitting"in traffic. Was FORCED to hand over the money it else they would not leave, couldn't speak to website people. Mafia type behaviour while standing in my home. What else was I suppose to do when someone threatens you in your home. People on the website were not helpful. DO NOT recommend this driver. This website has not replied to my concern. Shrug the shoulder attitude.

CMV response:

This booking ran from Cardiff to London and although drivers will always use the latest sat nav technology to avoid traffic wherever possible, of course unfortunately it isn't always possible. We can see that you booked for 4 hrs 30 mins but the estimated travel time for this booking was 3 hrs 20 mins. Therefore, if you experienced traffic in the journey and your booking ran over your booked hours, the driver was totally within his rights to ask that you pay his advertised half hourly fee for any additional time. We are very sorry that you did not feel that you should have had to pay this, however, this is the contract you entered into when booking and it is made very clear both prior to booking, and on the email confirmation you receive after booking.

3 days ago

Driver was on time

Had straps and blankets

Driver was respectful

Jim and Forin were professional, friendly and an absolute pleasure to deal with. I drove back in the van with them and they were kind and respectful. I had a fabulous three hours with these gentlemen and can recommend them 100%. If you are looking for a fast, stress-free, easy move then Jim is who you want to deal with. THANK YOU and I wish them all the very, very best!!! DD

1 month ago

Driver was on time

Had straps and blankets

Driver was respectful

A good experience so I would recommend this driver to future customers. Peter

2 months ago

Driver was on time

Had straps and blankets

Driver was respectful

The service was excellent. It was very stressful with many things going wrong and the job taking twice as long as I had booked for. Both men were efficient, calm and supportive.They tackled each new problem methodically and without fuss. There was no damage whatsoever to any of my furniture etc.
Couldnt recommend them enough!

5 months ago

Driver was not time

Had straps and blankets

Driver was respectful

Our driver was slightly late but this was by no means his fault. I had forgotten to mention that the post code didn't work in sat navs, as the property I was moving out of was a new build.

Overall excellent service. The driver loaded and unloaded my furniture with care, and the process was very smooth and straightforward with his kind assistance. The van was also bigger than I had expected - this company offers fantastic value for money.

7 months ago

Driver was on time

Had straps and blankets

Driver was respectful

Excellent service for the price

8 months ago

Driver was not time

Had straps and blankets

Driver was respectful

Original driver cancelled due to illness at the last minute however the new driver who stepped up to replace him as soon as he knew, he made a speedy drive to us and therefore didn't delay the day by too much, driver was a great guy and followed our wishes, I would certainly reuse them

8 months ago

Driver was on time

Had straps and blankets

Driver was respectful

8 months ago

Driver was on time

Had straps and blankets

Driver was respectful

Good driver and helper.work hard and professional.

8 months ago

Driver was on time

Had straps and blankets

Driver was respectful

Very nice friendly man who worked tirelessly!

9 months ago

Driver was on time

Had straps and blankets

Driver was respectful

Really helpful, very impressed with how speedy and efficient they were. Would definitely recommend!

9 months ago

Driver was on time

Had straps and blankets

Driver was respectful

They were just awesome at what was a very challenging time for me.

10 months ago

Driver was not time

Had straps and blankets

Driver was respectful

Delivery promised for friday morning, it came at 6pm friday evening. Drop off wasn't friday but promised for saturday at 4-5pm. It didn't arrive until 9pm. Incredibly hard to work around this. Wont use in future.

CMV response:

We do have a refund policy for lateness which you will find attached to your email booking confirmation. For a delay of this length which was not agreed with you in advance, you would obviously be due a partial refund.

We were not informed by either driver or customer of this delay, or we would definitely have worked to send an alternative service provider with a far earlier arrival time, and we can only apologise for what happened here.

10 months ago

Driver was on time

Had straps and blankets

Driver was respectful

The driver & mate were very friendly, good humoured and worked really hard

10 months ago

Driver was not time

Had straps and blankets

Driver was respectful

The driver and his mate were great. But the van was booked for 9am and didn't arrive till 5.30pm. this is totally unacceptable. JMS shift need to get their act together! I shall not be recommending or using your service again.

CMV response:
We are very sorry that you experienced this delay, which is unacceptable. If we had been made aware of this on the day, we would have worked to send a replacement service for the booking.

We do have a lateness refund policy which you will find attached to your email booking confirmation, and for this delay you are certainly due a partial refund.

10 months ago

Driver was on time

Had straps and blankets

Driver was respectful

Lovely guy, why above and beyond even fixed out table and wired in our washing machine

11 months ago

Driver was on time

Had straps and blankets

Driver was respectful

Very helpful with good advice on how best to lift, pack and imunload the van. Exactly what we were looking for.

11 months ago

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