JMS Removals

10,440

miles driven by this driver

203

customers booked this driver

40

customers reviewed this driver

Home & Office Removals Services

 

JMS REMOVALS

 

Multi Van company

Giant Luton Van with a Tail Lift

 

 

Fully Insured GOLD Compare the Man and Van Member

 

 

 

 

 

 

Please book and review my services for others to see prior to moving,

 

Thank you.

Reviews

Review Rating

Was the driver on time: No

Did they have straps and blankets: Yes

Was the driver respectful: Yes

The chap that actually came gets 5 stars he came last minute to help him us when our original driver cancelled on the day. So zero for that guy.

CMV response:

Unlike other websites, we will always send a replacement service if your original driver is unable to complete the booking, so you are not let down for your move.

3 weeks ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

A great service. They were excellent. Would definitely use them again. They treated my items as if they were their own. Very polite and helpful. Would definitely recommend them.

4 weeks ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

1 month ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Service was excellent. Couldn't have asked for more. Both men were polite, cheerful and friendly, nothing was too much trouble. They were very careful and we completely trusted them that they wouldn't knock any walls and that kind of thing. Both very professional and I would thoroughly recommend and use them again if needed. Thank you.

3 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

5 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Absolutely brilliant service. Arrived early, helped me with everything including building furniture. What a nice bloke. Thanks Matt

6 months ago

Was the driver on time: No

Did they have straps and blankets: Yes

Was the driver respectful: Yes

6 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Amazing. Very organised, arrived early which was great. Helped us put our sofa back together again after taking it apart to fit through tiny cottage doors. Highly recommended. Thank you so much

7 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Amazing. 5stars

7 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Service was great thanks to the driver, very kind, respectful and keen to help!

8 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

I was very pleased with it thanks

8 months ago

Was the driver on time: No

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Overall very happy, despite being a little late. Even tidied items after unloading.

8 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Excellent service. Highly recommended.

8 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Top chap very helpful

8 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

8 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

8 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

8 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

They were absolutely terrific, professional and lovely. They went above and beyond.

8 months ago

Was the driver on time: No

Did they have straps and blankets: Yes

Was the driver respectful: Yes

First of all they were 2.5 hours late. While disassembling the wardrobes they tore away the back panels instead of removing them. Also many parts of the furniture have scratches on them. And when I texted him aftewards he just ignored me. Although earlier when he wanted money he was calling me 4 times an hour.

9 months ago

Was the driver on time: No

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Drivers were great - very friendly. However the van was not a Luton box van and did not have a taillift. As it was smaller than expected we had to ask them to do an extra two trips and six additional hours more than we had originally booked. The driver flatly refused to remove their shoes when I asked which I was quite shocked about. The driver didn't have enough cash for petrol so we had to give him some before the second trip and I was quite surprised. They were 40 minutes late. Finally - the first time they tried to turn up was the day before the move! Don't get me wrong they were friendly and chatty and did a great job - but next time I will order a genuine removal company - not just a "giant" Luton van.

CMV Response:
We are sorry that you were left dissatisfied with the service you received on the day, although note that you say the drivers were great and very friendly.
We would point out that not all luton vans come equipped with a tail lift as standard and if this was required for your move, it is something that should have been confirmed with the driver beforehand.
In terms of petrol, the drivers were clearly not expecting to have to make a second trip although we are happy that they were able to accommodate this.
Also, the drivers would have been ill advised to remove their footwear during a full house move for obvious health and safety reasons.

9 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Very good. Completely on time and very friendly, especially on a Sunday. Would definitely use again.

9 months ago

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