| Review |
Rating |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Tod Russet was everything you would want when moving as nothing was too much trouble. I would definitely reccomend him. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Absolutely amazing! Came in a bigger van, was polite and kind, coped with my troubles and was absolutely amazing! | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Terrific guys, helped immensely, and did another trip for me. All in all, a very smooth and happy move! | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Both were really helpful and relaxed which helped me as I was quite stressed with the move. Very efficient and helpful. Really nice guys. Would definitely use again. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes Todd was brilliant, he phoned me to advise he would be later than expected, so no problems. He and his colleague exceeded all my expectations and went above and beyond the call of duty. They were totally professional and very friendly. Thank you
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Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes The driver and his helper were both friendly and professional. They worked hard and did a very good job within a short time frame. Would recommend! | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes He was late but had been caught up on previous job, very friendly and helpful, I would book again | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Really nice and helpful | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Fantastic service offered today. Great guy and took great care with my belongings. Would use again definitely. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Todd and his team were amazing. Couldn't fault them. Made a stressful experience easy. Would definitely use again. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes We were absolutely delighted with our team! They arrived early, loaded our possessions carefully and swiftly and were so patient, accommodating and professional throughout our move. I would not hesitate to use them again and will be recommending them to friends and family. Excellent service - thank-you! | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Absolutely perfect, thanks so much! | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes It's difficult to put into words how amazing these guys were. Friendly, professional, super hard working and always with a positive attitude. All of which made a normally stressful day run smoothly. I cannot recommend Todd's moving service enough!!
It was hands down the best moving experience I've ever had and I will, without doubt, use them every time, and tell my friends to as well!! | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Brilliant service! | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes We found Tod to be very knowledgeable, friendly and hardworking. The move wasn't easy! We would happily recommend him! | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Very professional. Would highly recommend | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Wonderful!!! They went over and above any expectations! We had to add a lot of extras at the last minute and they told us to relax and they would handle it. And they did! Highly, highly, highly recommend Todd Russett Removals!!! | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes They were brilliant, very helpful and friendly. Made the move very easy for us. I would highly recommend them. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Top man! Would use again and will 100% recommend!! Friendly, trustworthy and service with a smile....what more could you ask for?! | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Thank you very much it was great day for moving with the guys.. They were extremely professional and hard working. They were more than helpful and such a pleasant and positive person. I wouldn't hesitate to recommend them for stress free moving. The price was reasonable and they deserve it for the great job. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Very hardworking and professional | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Todd was extremely professional and hard working. He was more than helpful and such a pleasant and positive person. I wouldn't hesitate to recommend him. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Todd & Daryl were great, smiley happy chaps who love their work, as did we. Thanks guys! | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Can not fault Tod what so ever he was amazing!!! proper hard worker!! was absolutly excellent getting everything in the van!! and getting it up stairs to our new flat. top guy!! | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes They were very helpful and nice. Much more pleasant than the last 3 movers I had. Also very respectful of my belongings | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes The two lads were lovely and very helpful with a fun sense of humour. I would definitely recommend them. I | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Legend, we'd give him 10 stars if we could! Great banter, made the move eaaaasy. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes First time we used a removal service like this and it made the move really easy, good value for money too. Would definitely use again. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Very friendly! Driver was great they were polite and easy to communicate with. I would definitely recommend them | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Amazing service. Both the driver and the helper were very helpful. I strongly recommend them. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Started off with a misunderstanding but everything was sorted eventually. The driver was a real gentleman. Thank you. | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: No Tedd was helpfull and kind | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes The team at Russetts of England were really great - made the whole experience totally stress free. They all worked extremely hard and got the van loaded up in super speedy time. They were pleasant to deal with and even when they had to wait around for us due to delays with the move in they were calm and patient and very supportive. I would highly recommend this team to anyone looking for an efficient and stress-free move. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes Late through no fault of their own, they told me well in advance. perfect service, funny, lighthearted humour while rushing to finish my move. Definitely recommend them. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Todd was great - a true professional. He was very friendly and helpful, probably the best mover we've ever hired. Highly recommended. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes The driver and his helper were absolutely superb. Professional, helpful and efficient. Nothing was too much trouble and their friendly and pleasant manner really helped me to get through a day that I had been dreading! I would highly recommend them to anyone. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Good team. Arrived dead on time and started loading right away. Very fast and respectable for items. Will recommend to anyone. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes First class service! Nothing was too much trouble. Arrived on time and got straight on with the job. Worked really hard all day. Very pleasant and polite, they took care of all our belongings. Great price too. Would definitely recommend them to everyone. 5 star service! | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes The service was absolutely fantastic, we couldn't have asked for a better moving experience. The drivers were very capable and professional, and also very reassuring on what was a potentially stressful day. They were patient even in the face of a very heavy sofa bed! I wouldn't hesitate to recommend them or to use them again. Thank you so much. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes The move was quick and effortless. The guys couldn't have been more helpful and courteous. Would recommend this company and use again if need be. Thank you. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Very friendly and professional | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes Wasn't on time due to traffic so can't really blame. Overall it was a really great move and there's a reason why they're highly rated! Real friendly and down to earth. Highly recommend :D | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Very professional and respectful of our belongings. The guys were very chirpy which made the move more enjoyable. They were super quick and were happy to collect a few more items than we had initially included in the quote. We would highly recommend this company and will certainly use them again in the future. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Todd & his assistant Daryl were amazing despite a huge amount of stuff and down a difficult staircase from the collection flat. Made the process fun and run smoothly from start to finish. Would highly reccomend and would use for anything else I need to move in the future | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Todd was great. Made me at ease with his attitude and made the whole move a breeze. The whole job was quicker than expected. Well worth the money. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Exceptional service. The guys really went out of their to make them move as smooth as possible. Would highly recommend. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Very efficient service, the guys did a great job.I would use them again. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Very impressed with the service I received, Both chaps were very friendly and chatty and they moved boxes as well as my furniture despite me only asking for a furniture removal. Would recommend them to anyone I know moving and will use them again next time I move! | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: No Did they have straps and blankets: No Was the driver respectful: No | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Really great service. Friendly and really made the moving fun. Managed to get a whole house of things into one van. Will be using the guys again. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Brilliant service!! I would highly recommend the company. Thank you! | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Excellent removal team. On time, prompt loading and unloading. Would highly recommend. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Todd Russett Removals took over the collection with an hour's notice after the booked driver's van had broken down. Driver was extremely helpful collecting the items and helping to unload into the house. Would definitely recommend. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes We were really impressed with our driver and the whole service in general. One day before the move we had to change the date and and all we had to do was call the driver. He was very casual about it.
The move itself was very quick. The driver was very helpful and nothing got damaged. And to top it off, because we finished a lot earlier than what we anticipated, he gave us a lift back home. I would definitely recommend this service. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Todd was great. He was early, helped us move everything, and was incredibly efficient. Very friendly as well, and made the moving process as quick and easy as possible! | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Have done many moves in the past 20years and Russetts of England gave me the best experience by far! Highly recommend! | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes Hard workers. 30 mins late a little frustrating and 2nd driver grumpy (although he cheered by the end and was the strongest guy I've seen!!). Lead guy very friendly. Packed in the van extremely carefully and well. Thanks! | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes The driver was very friendly, he let me felt comfortable. | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes Excellent service, moving is stressful but these guys were professional, and had a sense of humour which made the experience much easier. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Excellent service. Could not have asked for better. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Friendly, polite and really quick!!! Couldn't have been better | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Russets of England were absolutely fantastic, I cannot recommend them enough. Great, friendly guys, who know what they're doing! | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Good driver. Good team work. Will definitely need their services again in the future | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes He did a journey which should have taken two hours, but it took him nearly 6 hours. I also couldn't get hold of him for most of this time and his battery died, so it was quite stressful. He said there was bad traffic, but I thought that many hours to do a journey from Newbury to London was pretty extreme. I had to pay a lot more to him for his time because of this. He was friendly though when he got there and didn't mind navigating his way through a building site. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes A good team. Everything went like clockwork. Will use them again (tomorrow!) | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes 10/10 would and will recommend | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Collection was great, very quick and professional. Delivery was fast and equally as good. Would definitely use again. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Very helpful and courteous, I would definitely recommend them | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes The driver demanded extra Money for being stuck in the traffic and also time taking to load items at pick up and delivery points. I think extra money should be factor into the quote this will help solve any disagrement or misunderstanding in future
CMV response: Extra payments are only ever requested should the time of the booking go over the time booked for. Each driver sets their own half hourly rate for additional time, and this is clearly visible on the website prior to booking. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Very happy with the service. The guys were quick and efficient. I booked 2 h to move my bulky items (sofa, beds, etc) locally and they completed the job in just under 2 h so there were no additional charges. Would definitely recommend. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes Although, the driver came in a bit late & I love to be prompt, but they were quite nice and were only late because they couldnt find the building. Very professionally delivered service | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes They are helpful, respectful and experts.
The best van and man I have ever seen. More than great. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes The driver was very helpful and very friendly. Brought with him a positive mood and fun. I am very satisfied with your service and thank you very much. I'll definitely reccomend you to my friends. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes The driver are very friendly and helpful. Also come early. I really recommend. | |
