Monica Andrzej Chwast
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Trust Score: 9 |
Trust score is a rating of how trustworthy and reliable the driver is, taking into account customer reviews and our own experience. |
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Gold | Gold Drivers have passed our most stringent checks and provide the highest level of insurance, including Goods In Transit and Public Liability. |
196,075
miles driven
1,302
moves completed
269
customer reviews
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About Monica Andrzej Chwast
Customer Reviews
Very impressed by the ability to condense as much as they could into such a small space. Unfortunately we just had too much stuff, but they made a second trip. Thanks again to the driver and helper for making a stressful experience that much easier at such short notice.
Professional and ensured the job was completed.
Quick and efficient
Arrived early and were quick to load and unload
Very efficient and polite. Moving done perfectly. Careful moving and sorting of fragile items. Happy and careful with heavy items. Helped us to sort the items in good order so that we have easy unpacking.
He arrived promptly and completed the job very efficiently.
Excellent service! Happy to recommend to anyone ?
They made sure to deliver my stuff safely and without any problems. One of the best i have ever hired. Will definitely recommend them
driver ( Andrej ) arrived on time , very polite , great attitude! I was at in the journey with the driver I felt safe and we arrived on time . I will for sure indicate him to my friends and if I need to move again , for sure will be with them . Very happy customer. Thank you.
driver ( Andrej ) arrived on time , very polite , great attitude! I was at in the journey with the driver I felt safe and we arrived on time . I will for sure indicate him to my friends and if I need to move again , for sure will be with them . Very happy customer. Thank you.
Polite, helpful, respectful and efficient
Polite, helpful, respectful and efficient
Very fast
Very fast
Arrive 4 hours late
Arrive 4 hours late
He was really nice and communicated well
He was really nice and communicated well
Very Good service & good time management
Very Good service & good time management
Very friendly. Took great care with my boxes and my bike. Made sure I was comfortable in the van, good music, coffee, pleasant conversation.
Very friendly. Took great care with my boxes and my bike. Made sure I was comfortable in the van, good music, coffee, pleasant conversation.
He was very kind and helpful. Excellent service!Highly recommend!
He was very kind and helpful. Excellent service!Highly recommend!
Did well
Did well
Made sure person receiving packages confirmed the receipt
Made sure person receiving packages confirmed the receipt
Really helpful
Really helpful
Professional and friendly team
Professional and friendly team
Helpful, friendly, trusted
Helpful, friendly, trusted
Very well organized and fast
Very well organized and fast
He took me with him thankfully
He took me with him thankfully
Very efficient and polite. Moving done perfectly. Careful moving and sorting of fragile items. Happy and careful with heavy items. Helped us to sort the items in good order so that we have easy unpacking.
He arrived promptly and completed the job very efficiently.
Excellent service! Happy to recommend to anyone
They made sure to deliver my stuff safely and without any problems. One of the best i have ever hired. Will definitely recommend them
Very impressed by the ability to condense as much as they could into such a small space. Unfortunately we just had too much stuff, but they made a second trip. Thanks again to the driver and helper for making a stressful experience that much easier at such short notice.
Professional and ensured the job was completed.
Quick and efficient
Arrived early and were quick to load and unload
Highly recommended
Brilliant service
Unfortunately the van broke down
Although they we’re running late they informed me. Then worked very efficiently to get everything done.
Quick and efficient
Timings were a bit approximate at both ends but so impressed with the care & skill with which driver & helper moved our incredibly heavy dresser into the house! Overall very happy with the service.
Very speedy and efficient. Great guys.
I only discovered the driver would be late after I called him 15 minutes before his due arrival time - he eventually arrived 25 minutes late. Once they arrived though, the guys worked well and the loading and unloading went smoothly (with no damage). The only minor niggle was that they'd removed the feet from two sofas to get them down the stairs, but hadn't replaced them after unloading.
When I made the booking it included 1 seat for passenger but the driver said he can’t take passenger. I sent email to CMV there’s no reply. Today I travelled on my own and the van is 4 hours late!! Also there is one luggage missing!! Driver said he can only bring it back tomorrow and now refuses to take my cal!!!
Super speedy in packing and unloading, made very good time on the drive. Overall great experience
Could not have gone better
Driver was early, helpful, nice and friendly. Completely satisfied
The driver was very unprofessional.
The website says I can go with my load as it’s my first and I was a bit skeptical. This man stopped four times to pick up other stuff from people along the way and he didn’t think it wise to inform me. I will just notice the car stopped, I will ask him and the next thing is he wants to help move other peoples loads as well. He did this four times branching everywhere. The journey of four hours became six and half hours. Not only that him and the guy that accompanied him were farting after they have finished eating inconveniencing me. My experience being a first time was really terrible!!
Professional!
Cant speak highly enough of this team. Efficient loading, confirmed details in advance and unloaded everything independently at my mother in law's house 300 miles away. Everything fitted easily (which was a relief) die to excellent stakcong skills. To be trusted with all yoir prize posessions. Would book again
Very friendly service who made me feel confident my items would reach their destination safely and on time.
Driver and helper were very friendly and accommodating and did a brilliant job
they was helpful put stuff the shed for us
The drivers were extremely helpful and worked very quickly and efficiently, they were also charming and willing to wait for us at our destination, as well as trying very hard to get our furniture up the stairs. Couldn't have asked for better!
The driver was late but he was in contact to let me know that he was late. He was very respectful when he got here and packed things quickly and delivered them quickly and safely.
He delivered to the wrong address!
Excellent service, early, driver couldn't have been more helpful, recommend 100%
A seamless move. Very helpful crew who were quick careful and efficient
Excellent service. Would highly recommend. Thank you!
Very helpful and efficient. Will use again in the future.
This is my third move in eight months. Each one has been as good as such a stressful process can be. Highly recommended.
Very polite, efficient and an excellent service
Fantastic, the driver had all the equipment needed and lots of blankets to protect my furniture - Thanks _ Can Only Recommend
Driver changed time the day before, but it all worked out OK - excellent service!
We were delighted with the service from start to finish. Such helpful men.
The driver was delayed in arriving in Edinburgh. I booked the van for 9.5 hours but he messaged to say he would arrive at 7:30pm rather than 4:30pm (collection was at 7:30am). There was also a motorbike in the van (not mine!) so all of my belongings smelt a bit like petrol.
Malek was excellent. Arrived on time at both ends of the move and willingly helped with loading / unloading.
Great and fast movers very helpful!
Would use the service again and would recommend others.
Very helpful. Got the job done quickly. Good communication. Thank you very much Patryk and the team.
He was half an hour late but, to be fair he did text me in plenty of time to let me know he was running late.
My television got broken in the move. Something had obviously fallen against it or it got bashed but, the screen was damaged and the picture gone when I switched it on.
Driver's response:"I spoke with the driver who said that the TV was on it's stand without a box and was wrapped by the customer in bubble wrap. The customer didn't have much stuff so the TV was safe and soft bags of clothes were placed beside the TV as further protection whilst in the van during transport."
Had to move a lot of my stuff again and booked with the same company. I really recommend them, they provide a good service.
He was like a human tornado...absolutely wonderful
Very good experience with the move and it was cheap, too!
Guys were great. Turned up on time, were friendly and really fast. I would recommend and use again!
Stefan (I think was the guy's name?) and his colleague were brilliant and went above and beyond for me last week. I had not managed to complete my packing after being unwell and they helped with this, as well as dismantling my bed which hadn't been included in my quote. They even took my white goods to the front of my property for collection by the council.
They were friendly and respectful on the day and even responded when I queried about a bag which had gone missing. Some people might've become defensive but the driver was polite and it turned out the lost bag was my fault!
I can't recommend these lads highly enough 5*
Andreas was excellent. He communicated with me before the move and was perfectly on time. He was also a very smooth driver.
Patrick & his dad we’re great, I couldn’t recommend them enough. I am very satisfied with the move & would definitely use them again.
The driver was late which was fine as he called to say he was going to be late. When they got to the drop off point they traced mud all up my parents stairs.
Driver's response:
"Hello
I spoke with the driver and he explained to me that the job was booked for ground floor delivery, but when he arrived at the delivery address he met an older woman and man who had back pain. They asked him if he could help them and move all the stuff to the first floor. The driver decided to help them and move the stuff on the first floor. That was his goodwill gesture and he did not charge for this. Carpet on the stairs was already dirty and nobody asked the driver to take his shoes off. There was a blanket covering the floor on the landing but nothing on the stairs. The driver also stated that if the customer had requested him to take his shoes off then he would have not have been able to help them to move stuff on the first floor due to health and safety risk."
It was very easy move - on time and both took great care with my items. Completely satisfied - would certainly recommend.
Professional, polite and a pleasure to deal with highly recommended.
The driver wasn't on time due to traffic, but texted to let us know.
Patryk and his colleague were excellent! Highly recommend them ...
Promised to update the person at the other end with an estimated arrival time but didn't. Journey should have taken between 7.5 - 10 hours but they arrived 14 hours after they left.
Driver's response:
It's not right, the customer who booked thinks that the driver is a robot and doesn't need a rest during the job.
The customer booked the job with a distance of nearly 500 miles, estimated driving time on the booking was 8hrs 18min without a break. On that distance the van driver must get a min of two breaks and can't drive all the time. I allowed the driver to take a longer break than usual because he is driving the same distance in one day as before to collect the customer's belongings so don't have much time to rest in a hotel. But I took 2 hrs off the booking to be fair for the customer. (Driver should take 2x30min breaks but he took one 30min break to eat and when it became dark he stopped for 2.5hrs to sleep because he was not feeling safe to drive). the customer on collection said that Paul will wait for the driver on delivery. Driver told her that he would call him one hour before arrival but Paul called the driver 4 hrs before arrival. The driver explained to him why he would be late and told him his estimated time of arrival (so the customer was updated).
Now I will calculate this job by minutes to show you that the customer's complaint isn't right.
Loading time 45mins.
Estimated driving time 8hrs 18mins.
Trafic and congestion 1hr 27mins.
On the M6 it's over 20 miles of roadworks that isn't included in the "estimated driving time".
Regular driver breaks on that distance -1hr
Extra break time -2 hrs (customer not charged for this time).
Unloading time - 30mins.
Total 14hrs. The customer paid for 10hrs as I have not charged the customer for 2hrs (driver's extra break) but I sent him an invoice for the amount of £104 for another 2 extended booking hours. So from my side its all fair and I expect the customer to also be fair. Remove bad feedback and pay the invoice.
I hope that my explanation is clear.
Regards
Andreas and my apologies for any inconvenience.
He was very helpful and communicative
Excellent driver, took 1hr longer than expected but was extremely helpful.
Excellent - accommodating, helpful and courteous.
Prompt and efficient service. Driver polite and courteous. Great comms throughout. Highly recommend and will use the service again. Thank you
My removal team were amazing- on time, so helpful and made the whole experience so easy and pleasant.
They had great attitudes and went above and beyond.
I highly recommend them.
Great guys, packed the van so well and very carefully. Highly recommend
We were a bit anxious at first because the driver we'd expected wasn't able to come so we were allocated a different one an hour or so prior to our scheduled departure ...and I am so glad we were! I am a terrible back seat driver usually, but his driving was faultless. Lovely bloke and we really enjoyed the drive up to York. He was incredibly thoughtful and helpful when we arrived at the huge, and very difficult to navigate, university campus too. I just wish I could use him every time I need a man with a van because we hit super lucky!!
N/A
Peter was fantastic, really thoughtful, polite and hardworking. They also provided me with an extra person really last minute which I appreciated. Only criticism was that I could only book up to 9.5 hours (on this site??) and it meant that the journey ran over by 3.5 hours which with two people was an additional £80 per hour. Would have preferred to be able to have longer time period to be able to see full cost. Otherwise, great service.
CMV RESPONSE 01-10-2018: Thank you for your positive review and kind feedback. The maximum duration that you able to book in advance is twelve hours.
Great service
This Driver was magnificent. Literally the best we have ever moved with.
Despite being let down by his partner for the day he still managed to move everything we needed quickly and carefully. We also travelled with him to the location and he was a perfect driver. No overtaking, no speeding everything was spot on.
Thankyou!
My driver was late but in the circumstances that was no problem as it gave me some time to finalise packing. When he arrived, he was very helpful and quick. He also helped bring my stuff upstairs at the destination, which was very good of him. I would recommend him!
I was worried at first but the driver was very helpful , his service is very excellent amazing
The team was hardworking and very good-natured about stairs on a hot day!
Communicated via email and agreed a mutually convenient time, driver texted eta on route.
Excellent service, the driver was very helpful, friendly and polite, I traveled in the van from Swindon to London and had a very pleasant journey. The whole move was handled efficiently and and was much easier than expected.
Punctual and polite and did a good job.
Thanks so much.
Arrived over one and a half hours late,due to a flat tyre he did phone to explain !his lack of English at times was a problem....but over all not to bad
The 2 men arrived at exactly 7 am as requested. They worked quickly but also carefully. The whole move ran very smoothly and l would not hesitate to recommend them or use them again.
Excellent courteous efficient people. Thank you
Brilliant service
Fantastic service. Very helpful
The driver was very nice and respectful. He was late but it was the traffic not his fault . Anyway he
A little late but bad weather and driver kept me informed, very helpful and courteous. Would recommend
I was disappointed that the move overran by 2.5 hours and cost an unexpected
They were excellent, really lovely helpful guys, so careful bringing the furniture in and out. They were on time for the collection but not for the delivery, but London to Devon is very difficult to gauge so it was to be expected. Would definitely use Moan Vans again and recommend.
Efficient and polite
Very efficient, very helpful, quick and careful at loading and unloading, and made the move as low stress as possible. Two very pleasant, hard-working guys.
We had to pay him 150 pounds extra for traffic where it didn't even show??!
CMV response:
All drivers do use the latest sat nav technology to avoid traffic wherever possible, however, unfortunately it is not always possible. Therefore, if your booking runs over the hours you have booked due to traffic, you would be asked to pay the driver for the additional time.
Really friendly guys and helpful!
Guys made my removal quick, easy and painless. Excellent service, would definitely recommend!
Great service, would highly recommend - the guys are magicians at getting giant items through tiny doors. Thank you!
Would work with them again.
Very friendly and professional service. Would use again.
This driver refused to give me a receipt. He promised to send it and I have been chasing him for one. He was abrupt over the phone when I called to remind him. I would like a receipt sent to me.
Excellent Service
The driver was very helpful and courteous. He moved my goods very fast and all my fragile items arrived in good condition. I rode in the van with him and he was happy to stop for a break if I needed it as it was a 2 and a half hour journey. I would highly recommend him.
20 mins late but was informed. Two very nice guys. As a young woman I felt very comfortable travelling with the two from Cardiff to London. Very careful with handling of items. Thanks very much
The driver and his friend handle the packets perfectly. Friendly. I wish could say the same for his driving. It took them an hour more than usual and that is because they did not follow the GPS. Why? Unfortunately cannot recommend
Driver's response:
I don't understand why the customer is upset about the travel time. I opted to follow Google maps to avoid traffic. The road I used was slightly longer, but much faster as it was clear. In addition, the customer followed his route but only arrived 5 minutes earlier than me, even though he was travelling in a car and I was in a fully loaded van! I estimate that if I'd driven the same route as the customer, I would have been 20 or 30 minutes longer in arriving.
i was very impressed with this driver and i happily recommend him. this was an arduous job - many thanks for the outstanding, professional service!
Fantastic service would recomend
Very helpful, friendly, well equipped, nothing too much trouble and would definitely use again.
They were friendly and very helpful. Would recommend
These guys were tireless and efficient! Definitely recommend them if you're moving your house
Moan Man and Van were great from start to finish. I definitely recommend them and would use them again.
Friendly, courteous and very efficient. Highly rated. Thank you very much for making my moving day a stress-free one.
A little late (about fifteen mins), but let us know early. Otherwise was extremely helpful in loading/unloading. Would definitely use again
I'd definitely recommend & use again! The two guys who arrived were extremely efficient & speedy at loading up all the boxes etc. & my daughter was delighted with the unloading in Scotland too. Well done Man & Van!
I really hate to rate so low but stuff was collected at 7.30am and delivered (having anticipated 5 hours to Durham) at 10.30pm. We won't be using Man with Van again.
Driver's response: Unfortunately, there were unavoidable delays on the day and the customer was kept fully up-to-date at all times. He was also refunded £50 at the end of the booking due to the delays. At the time he said he was happy with this.
Fantastic service! We were moving a large number of household items and boxes between Birmingham and Newcastle-Upon-Tyne. Although our driver arrived late, he kept us posted of his arrival time via SMS text message.
The driver, Andreas, and his assistant, worked swiftly to load the van up with everything securely stored. I'm happy to say that all our goods arrived at their destination without any damage.
Fabulous service. Recommended!
Absolutely superb service, couldn't have asked for more. The van was booked at very short notice and arrived within 20 minutes. The 2 gentlemen were very courteous and respectful of both the items and my home. Would highly recommend and will ensure to use this firm again in the future should I need to.
These guys rocked! Consistent hard workers who were as quick as possible, long drive and three floors up didn't phase them. Thanks so much ????
Andrez was very quick and efficient... Very professional! Would definately use again and highly recommend.
Van arrived half an hour early and at the wrong address, despite it being corrected by our Daughter the day before when she realised it was wrong on the confirmation e-mail. The driver was polite but seemed to be in a hurry to load the van even though we had been told that we would need to load the van ourselves as it would cost more to get them to do it for us. We then discovered the delivery address was also incorrect, (again this was pointed out the day before). Luckily we checked before the driver left and was able to supply the correct one so it was not a problem. Perhaps the biggest inconvenience though was that we had requested to be able to travel with the van to London in order to help our Daughter unload her items quickly as there was no parking outside her flat. However when the van arrived at the collection address it not only had a driver but also two extra men and so there were NO spare seats. This meant that my wife and I had to quickly arrange our own travel to London by train in order to arrive before the van so that we could help our daughter unload her items. Unfortunately this meant we were travelling during peak time. Had we known that we were going to travel by train we could have probably organised a cheaper ticket.
Although we were disappointed with the Man and Van service we can not praise Daniel enough for his help and advice when he heard of our predicament. We rang him immediately after the van had left as we were worried that the process had not gone as we expected. He was very apologetic that we had not received the service he had promised and as a gesture of good will confirmed that he would pay our travel costs and refund our deposit we had paid. Also Daniel asked to be kept informed when the van and items arrived at the destination. Luckily everything arrived safely (although late due to an accident on the road) and the men even helped us unload the van in order to leave promptly. Despite the above mentioned problems we would still recommend this website but advise checking all details prior to moving date and obtain a contact name and telephone number of the driver so you can monitor the journey and check if there are any delays.
Andreas and his colleague were extremely professional and helpful, they were also very accommodating and made the moving process a lot easier than I expected, providing a speedy and efficient service. Highly recommend
Really friendly and inefficient. Took the stress out of moving! Would highly recommend.
Very efficient in their work. Would hire again and recommend them to anyone.
He did inform me about being late
Very courteous driver
Highly recommended
The driver was 15 minutes late but phoned in advance to advise us. I was very pleased with their service.
Andrejz was great. Very polite, helpful and on time. I drove with the van from London to Devon and it was a very pleasant journey. Efficient way to move! Definitely recommend!
This company were extremely fast and efficient at moving the items in and out of the properties. I would recommend them.
I would have liked more communication, e.g. A text a couple of days before to put my mind at rest and on arrival but overall the service was excellent.
Great job. Great service.
Very good service.
Great service - however recommend to be clear with regards to arrangements & actual costings to prevent confusion. But overall I would recommend
Very helpful driver. service was very good. Would highly recommend.
Would definitely use again, very professional!
Very pleased with the service - we had a lot of items to move and our driver was very helpful and communicative throughout the whole process.
Very efficient and great service - thank you.
Very helpful and polite. Great boys.
Thomas was absolutely perfect. I'd been dreading having to shift all my stuff from London to Liverpool but thanks to Thomas it was absolutely painless! He turned up on time, had trolleys to load stuff into the van in about a tenth of the time it would have took us otherwise, was incredibly considerate and careful with all of my items and provided a very comfortable and quick journey up north. Well worth the money and would definitely book again. Thanks so much for all of your help!
They were both absolutely fantastic - they worked so hard, were super respectful of my belongings (& to me) & a true pleasure to move with!! Many thanks again, I could not recommend them more highly!! :-)
Andreas & his helper Adam were great, very courteous, super efficient, I would recommend them without hesitation.
On time, efficient, and was careful with my furniture. Would highly recommend
So happy with my move! I came along in the van and despite moving a long distance with several hours in the car, the driver made me feel super comfortable and made my move an unexpectedly joyful experience. My furniture was handled with great care and everything arrived safely. Would recommend to anyone planning a smaller or bigger move! Thanks a million!
Bit more expensive than anticipated. Was expecting total about 110. Worked out 129.
They were really flexible and helpful, worked hard and fast and were really friendly. I highly recommend them.
Despite me being out of the country, communication was excellent - at both pick up and drop off locations.
Driver/s polite and efficient. No complaints or negative comments from contacts ta pick up/drop off.
Great overall service - would recommend.
Excellent service, two very nice guys, moved very efficiently, very hard working, absolutely faultless, very happy with the service would definitely recommend them and definitely use them again.
The driver & his assistant couldn't have done more for me...they were very efficient and hard working, as well as pleasant and respectful. I'd highly recommend this company and would use again without hesitation.
It was a very smooth and efficient move. I recommend these guys, they were very easy going and helpful.
They were absolutely fantastic!
Fantastic service, quick, efficient, friendly. Lots of communication. Value for money. Will definitely be using again.
The van was bigger than i was expecting. I used the van size estimator to estimate the size of van, I could have fit in a few more boxes in the van which i had to move by car later on. Apart from that, excellent service and would recommend.
Driver was very hard working! He might have been a little late, but more than made up for it with his hard work ethic!
Extremely friendly movers. Called to ask if they could come before time and arrived when they said they would. Really friendly and helpful. Although our stuff was literally stuffing the van to the brim, they did not complain even once and managed to fit it all in. Highly recommended
Brilliant service, thank you
Awesome service very nice guys
Great service
Tip top service.
Awesome service - I moved his time and asked him to bring another person to help they were here till 1130pm on a Friday night of a bank holiday weekend. Brilliant!
VERY GOOD SERVICE / PROMPT / HARD WORKING AND GOOD COMMUNICATION. I would book with Compare the Man and Van again....
Cost effective, the driver was absolutely amazing he managed to arrange wooden ramp at 23:00 without prior notice to collect my sit in mower and he was with great manners, polite . Well done guys really well done .
