Chaddy Jeanne Removal Services

1,753

miles driven by this driver

132

customers booked this driver

21

customers reviewed this driver

We are a cleaning, Removals, Delivery and Waste Clearance company in the heart of London. We provide quality services to our beloved customers. We take pride in fulfilling our duties to customers. Our vehicles are fully insured. PLEASE NOTE: we do not transport live stock.

 

Hello we have Large & Two Luton Vans available for you, One Luton Van does come with a Tail lift. 

 

We are a company that provides cleaning, removals, waste recycling and delivery services.

We cover all London and outside london.

Our prices are competitive and affordable.

We are reliable and our prices are honesly charged to meet customers expectations. We thrive to provide an unforgettable customer's experience and always put our customers first and endlessly improve the quality of our services. Please see our positive feedback about our staff.

Terms and conditions 

Booking

By Selecting and agreeing to NO help needed, this means that the customer will load the van from start to finish. Moving items around can be both risky for the customer and other people such as pedestrians and other nearby parked cars. By selecting No Help Needed, you are agreeing that you will be liable for any damages occurred by you to vehicle(s) and /or pedestrians. We will not be able to step in should adverses situations occurring you choose NO Help Needed. We have public and liability insurance that covers our member of staff only.

When ordering a small van, please make sure that you have evaluated all the items that could fit in a small van. If you select a small van and it turns out you have more items to fit in small van, We reserve the right to charge an adjustment price according to the items you have. We treat all customers fairly so we expect that all customers declare all items they have to avoid confusions or disappointment. 

When selecting driver helping, this means that the driver will give you a hand with your items but in no circumstances, it means that the driver will move all your items by himself. If you are  not prepared to help load your items, please select driver plus one person.  We have driver's assistants to help with loading your items into the van, so  please use this option if you have more items to be handled just by one person.

It is now mandatory to book for driver and helper if you have more than two flights of stair. Whether or not you have people to help in the other hand, we now require customers to select two people instead of one person due to the nature of the job we do.

Payment

As a registered company, we are able to take card payments and bank transfer as well as cash payment. We work in partnership with Compare the  man and van, in some circumstances compare the man and van will take the full payment or part payment depending on the customer'a choice at the time of booking. Any remaing balance to pay,  should be either be paid by card or cash to the driver or bank transfer or direct debit by calling the company directly. Any overtime incurred from the removal should be paid to the driver before departure time. Failure to pay for this, will incur surcharge and overdue payments fees up to £8 a day or £56 a week in addition to the final overdue balance. The overdue payment continue to roll on a daily basis and the customer will be liable to make a full payment including overdue charges. By booking with us, you agree to these terms and conditions.

Late arrival

It is often beyond our control if the driver's running behind schedule. This could be either due to traffic or other unforeseen circumstances such as a road accident or road blocks or heavy traffic due to rain or other issues. Please bear with the driver on this particular occasion because they will try their best to reach you as soon as they can.

Feedback

You may be contacted by us for feedback about your removal experience. Please be honest to highlight issues needing improvement and/or adjustment. We take feedback very seriously because it is key to better service, so please do not be reluctant to provide us with one. 

 

Reviews

Review Rating

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

2 months ago

Was the driver on time: No

Did they have straps and blankets: Yes

Was the driver respectful: Yes

I was charged with congestion charge, after the driver was late for 1.5hour, which was fine. But i wasn't aware that even by choosing to have the driver help me move, would mean i had to be the one moving. If i could move all those stuffs i wouldn't opt to pay for your service already. The driver asked me to wait downstair as he alone moved the boxes down the stairs, only to then complain to their company about me letting him do the work alone. I completely did not understand why he couldn't communicate with me in the first place. Otherwise everything else all good, manner wise --alright. But i certainly will not choose this company again.

2 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Chaddy had delivered a pleasent moving experience, and was extreamly helpful with brilliant cutomer service skills. He had all the right tools and a great vehicle. I would give ten stars if there was an option!

2 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Excellent service, lovely guys - wouldn't hesitate to get them again!

2 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

The driver was very punctual. Very good service. Will definately recommend.

2 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Clean van, good quality, exactly what was advertised, great price and lovley driver. Would highly recommend!

3 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

The driver on the day was very good, and kept me informed of the slight delay. But, I was not happy that Compare the Man&Van changed my driver at the last minute, after my order was confirmed a month ago.

3 months ago

Was the driver on time: No

Did they have straps and blankets: Yes

Was the driver respectful: Yes

3 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Chaddy was brilliant, very good at what he does and really polite throughout the whole move. Would definitely recommend him and use him again.

3 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Nice and easy... Thank you to your company and Chaddy the man with van... X

3 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

4 months ago

Was the driver on time: No

Did they have straps and blankets: Yes

Was the driver respectful: Yes

4 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

I was really impressed with the service, I will definitely recommend the company to anyone.

4 months ago

Was the driver on time: No

Did they have straps and blankets: Yes

Was the driver respectful: Yes

He got stuck in traffic but arrived almost on time and was helpful and polite.

4 months ago

Was the driver on time: Yes

Did they have straps and blankets: No

Was the driver respectful: Yes

Chaddy was brilliant. Helped with really heavy boxes and lovely to chat to. Highly recommended!

4 months ago

Was the driver on time: Yes

Did they have straps and blankets: No

Was the driver respectful: Yes

Nice blokes, but no blankets, so a scratched coffee table and a broken shelf in a bookcase. Plus they were exhausted by the end, so they left a chest of drawers blocking a stairway and just dumped everything else in the kitchen. We had a lot of stuff, but still...

5 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Really helpful and helped me to loaded stuffs. Even he did late for 5 mins, but he did call me and tell me before he come.

5 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Excellent speedy move with the help of the driver. Im very happy with Chaddy and recommend hin to anyone!!

5 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Chaddy was wonderful, would recommend to anyone

5 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

My t.v. was accidentally damaged but the driver was insured so I am going to claim for a new one as the tv was only 10 months old.
The driver took the damaged one away.
But other than that I was very pleased with the service.

5 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Very friendly and helpful!

5 months ago

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