Dean A Man & Van Transport
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Trust Score: 10 |
Trust score is a rating of how trustworthy and reliable the driver is, taking into account customer reviews and our own experience. |
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Gold | Gold Drivers have passed our most stringent checks and provide the highest level of insurance, including Goods In Transit and Public Liability. |
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Hero |
Heros are service providers who have displayed the highest levels of professionalism across multiple moves. All service providers who display our hard to win Hero badge are highly recommended. |
53,408
miles driven
3,546
moves completed
857
customer reviews
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Customer Reviews
Dean and his friend had been delayed by a previous job, but turned up cheerful and friendly, and completed my move twice as fast to make up for it, it felt! It turned a stressful day into something almost enjoyable! Will definitely book again!
Dean and his team were brilliant - on time, friendly, helpful and very efficient. They helped us to put some larger items of furniture back together and were super professional throughout our move. Thank you!
Shifted all of home things very professionally. We bought new house and O was worried about damaging corners because of narrow stairs, but all was taken care of. Highly recommend.
Great service. After a last minute cancellation from a different provider, this company picked up the job at a week’s notice and performed excellently. They were efficient and polite, couldn’t ask for anything more.
The guys were super friendly and enjoyable to be around. There were 3 guys despite us only paying for driver + helper so the move got done in a much quicker time than we expected, which was great.
Lorin and his mate were on time (even slightly earlier which was very helpful!), had all the required equipment and worked extremely fast. Highly recommend the service!
Help me putting the stuff upstairs
The driver was very friendly, approachable and helpful. We had a very nice chat on the way and he made sure everything was delivered quickly and safely.
They were very communicative and efficient. They made sure of what I wanted and were clear about what they could do. And they moved deliberately and efficiently. Great move overall!
He was amazing, he did everything. Made the day so much less stressful.
Friendly and flexible
Dismantled the beds and sofas
Careful with moving items
The team made the move fast and easy
Efficient and reliable
Arrived early, professional, polite and very quick!
Very friendly and completely the job quickly and efficiently!
Friendly and competent
Careful and efficient
Kyle was excellent. He was really helpful during our recent move. Unfortunately, due to an earlier delay with another move, our mover showed up over 90 minutes late. We also had requested two people to assist with our move and Kyle arrived alone. But, he was efficient, friendly and courteous.
He was very kind and patient
Very careful with the items
Despite being delayed on previous job both staff members completed my move speedily and with good attitude.
Amazing service! Friendly and efficient
Driver was not informed that I asked for two people. But he did the job himself in half the allotted time.
We booked 2 helps but he was alone, so he called 1 of his friend
After a long day still smiling
After a long day, still a smiley
We had a good experience , the moving was fast and the two helpers were friendly . The only thing out of normal was the fact that we were asked £60 extra ( that we paid half cash and half card) . I was expecting a notification about the price being changed but nobody contacted me so far . Could you kindly look into it? Thank you
We had a good experience , the moving was fast and the two helpers were friendly . The only thing out of normal was the fact that we were asked £60 extra ( that we paid half cash and half card) . I was expecting a notification about the price being changed but nobody contacted me so far . Could you kindly look into it? Thank you
My driver and his helper was keenly able to help to pack my items safely and all of them efficiently.
We would highly recommend this company, they did an excellent job helping us store our belongings and we are going to rehire them when we move into our next home.
Junior was absolutely brilliant. He was quick, careful, and made my move really fun. He arrived on time and the move went very smoothly. Thank you!
Stepped in last minute to replace another driver who cancelled, but could have been more cautious with the content
Polite, efficient, went above and beyond.
It was ok, the assistant to the driver was a bit rough and rude.
A great experience with the driver
Arrived early, everything was packed well and treated with care, friendly and nice
Efficient, knowledgeable and respectful
Reliable
Very friendly and upbeat, solutions-oriented movers
Yes! Went extremely well
Quick, fast, amazing job
Helped us get a bigger van and were very accomodating
They were fast, efficient, and everything arrived safely
Helpful and nice people, worked as fast as they could, happy to work with them again
Helpful and nice people, worked as fast as they could, happy to work with them again
Friendly helpful and professional
Friendly helpful and professional
So polite and friendly . So efficient and would defo use again
So polite and friendly . So efficient and would defo use again
Dean and Andre were so lovely and made the experience stress free and easy! They made sure everything was easy for me to access and carry.
Dean and Andre were so lovely and made the experience stress free and easy! They made sure everything was easy for me to access and carry.
Help organise and move everything
Help organise and move everything
Very attentive, professional and friendly.
Very attentive, professional and friendly.
Dean and Marvin were great. Called to say they'd be a bit late. They were respectful of my possessions and the properties. They worked hard and finished the job in good time
Dean and Marvin were great. Called to say they'd be a bit late. They were respectful of my possessions and the properties. They worked hard and finished the job in good time
Dean and alex were amazing and made everything so smooth. Also extremely friendly and professional
Dean and alex were amazing and made everything so smooth. Also extremely friendly and professional
We massively underestimated the volume of things to move. They managed to get it done it 2 trips. Nothing was too much trouble for them, they worked incredibly hard. We will use them again.
We massively underestimated the volume of things to move. They managed to get it done it 2 trips. Nothing was too much trouble for them, they worked incredibly hard. We will use them again.
Very polite, on time and professional
Very polite, on time and professional
Punctual. Polite. Patient, and did the job to the perfection
Punctual. Polite. Patient, and did the job to the perfection
Leonie and Joe made a very stressful day much easier, The best part was their patience, along with a lot of hard work!
Leonie and Joe made a very stressful day much easier, The best part was their patience, along with a lot of hard work!
Very friendly and upbeat, solutions-oriented movers
Yes! Went extremely well
Quick, fast, amazing job
Helped us get a bigger van and were very accomodating
They were fast, efficient, and everything arrived safely
The guys were super friendly and enjoyable to be around. There were 3 guys despite us only paying for driver + helper so the move got done in a much quicker time than we expected, which was great.
Lorin and his mate were on time (even slightly earlier which was very helpful!), had all the required equipment and worked extremely fast. Highly recommend the service!
Help me putting the stuff upstairs
The driver was very friendly, approachable and helpful. We had a very nice chat on the way and he made sure everything was delivered quickly and safely.
They were very communicative and efficient. They made sure of what I wanted and were clear about what they could do. And they moved deliberately and efficiently. Great move overall!
He was amazing, he did everything. Made the day so much less stressful.
Friendly and flexible
Dismantled the beds and sofas
Careful with moving items
The team made the move fast and easy
Arrived early, professional, polite and very quick!
Very friendly and completely the job quickly and efficiently!
Friendly and competent
Kyle was excellent. He was really helpful during our recent move. Unfortunately, due to an earlier delay with another move, our mover showed up over 90 minutes late. We also had requested two people to assist with our move and Kyle arrived alone. But, he was efficient, friendly and courteous.
He was very kind and patient
Very careful with the items
Despite being delayed on previous job both staff members completed my move speedily and with good attitude.
Amazing service! Friendly and efficient
Driver was not informed that I asked for two people. But he did the job himself in half the allotted time.
We booked 2 helps but he was alone, so he called 1 of his friend
After a long day, still a smiley
My driver and his helper was keenly able to help to pack my items safely and all of them efficiently.
Junior was absolutely brilliant. He was quick, careful, and made my move really fun. He arrived on time and the move went very smoothly. Thank you!
Stepped in last minute to replace another driver who cancelled, but could have been more cautious with the content
Polite, efficient, went above and beyond.
Arrived early, everything was packed well and treated with care, friendly and nice
Efficient, knowledgeable and respectful
Reliable
By far the best movers I've ever used; incredibly polite, friendly and efficient. Would 100% recommend
Absolutely perfect, very professional team. The moving has been smooth, I would rate it seven stars! Thank you Dean!
Superb service from an extremely professional team. Got the job done well within the time and made it look easy. Would definitely recommend and I will be using them again in future.
Jerome and the team were excellent and did a fantastic job all round. We finished well within time aswell. Would defiantly recommend.
They were very Hardworking and they are respectful
Great team, very friendly and respectful.
100% recommend to anyone. Super helpful and lovely guys. Great service. Thank you!!
Movers arrived 4 hours late. They kept delaying by 30 mins or 1 hour, with no real transparency about when they would actually arrive. Poor communication and consideration for us as paying customers. Definitely would not book with them again.
Really helpful and did a great job! Would recommend
Very helpful guys, moved all my stuff carefully with no problems. Turned up on time and completed the job in the agreed hours; helpful and friendly despite the pouring rain!
Excellent service.
Driver was late but to no fault of his own, just bad traffic. They worked quickly and efficiently, everything was properly secured in transit and they were extra careful with the things and the properties. Totally recommend.
Amazing. Timely effective and respectful! Would recommend 100%
This is probably my 5th or 6th move and Dean's service was hands down the best. At the last minute I decided to have an additional helper and Dean was able to arrange it within minutes. Dean and Reese came well prepared with their own trolley, the van had belt straps and blankets for delicates and the entire move was done swiftly but carefully. Dean also did a inventory check before and after the move which was very professional of him. You can rest assured the move will be as smooth as possible with Dean
Dean and his team are excellent. Every catchphrase you could say about them would be true. Solutions not problems, many hands make light work, think outside the box, GET TO THA CHOPPAAAA. Yeah, all of them and more.
Anderson and his team were absolutely amazing and then all went above and beyond to make our move day as smooth as possible. They worked very quickly and efficiently- really friendly guys who is happily recommend!
Brilliant quick very professional
Kyle & Jason were top notch: pleasant, professional and helpful. Great experience.
Very hardworking guys, very friendly and helpful Couldn’t be happier with my moving experience!
The guys came a bit late due to the strikes, they were great, nothing more to say, professional and fast. Highly recommended
Wonderful service. They were 2 hours late but called in advance to tell me so. Super speedy and respectful service when we did get going
The two men were helpful, attantive, can careful with our things. They called ahead to say they were delayed.
Driver and colleague were very efficient and polite. Looked after everything really well and were very careful throughout the move. 4 stars not 5 because they were quite late but they let me know an earlier job was causing a delay. I’d recommend them!
The movers were very polite, respectful and most importantly, patient. 10/10 service
They was fantastic.
Dean and his team are absolutely amazing - so quick and efficient. Couldn’t have asked for a better and smoother move. Would thoroughly recommend.
Took a little while longer than expected but that's my fault for having more stuff than I realised! Happily paid extra for the time. The guys were absolutely awesome, friendly, helpful and efficient. Will be using again for sure, thank you so much!
The two guys were super polite, helpful and worked really hard.
The team was great! They advised us that they were 30 minutes delayed due to traffic.
Jason, Teitt and Brian were polite, friendly and had a great positive attitude. They took good care of our belongings and came with a lot of heavy duty bags to pack up our smaller stuff.
We needed 1 extra hour as we had more items than initially planned. They were flexible and transparent with the payment of the extra time.
We highly recommend them!
Lovely guys
Great communication, care and speed! Would use again and recommend :)
Very helpful guys, polite and friendly, wouldn’t let us lift a finger! Can’t fault them
The team were awesome, thank you.
Really good today, very hardworking and a good guy to talk to - many thanks Kieran. He was slightly late, but it wasn't his fault and I had some last minute packing to do anyway, so actually worked out quite well! Had to pay an extra £15 as there was an extra flight of stairs more than I'd mentioned but he explained it from the get-go so there were no surprises at the end. Overall, great service. Very respectful, genuine and hardworking guy. Would recommend!
Hated the service of the site, horrible customer service. Don’t pick up the phone, don’t answer to emails, just completely ignore the client. Did also an untrue quote of how many hours was needed and the size of the van according to my items, had to pay double for two trips.
Really disappointed and unsatisfied
Leon and Shaun were incredibly speedy, careful and very professional - we were amazed that they were able to safely transport all of our furniture in such a short space of time. Would definitely recommend!
Dean and his guys worked in a fully professional and relaxed manner and did a superb job and I would 100% recommend them. Many thanks !!!
Fantastic service. Will use again.
Great service, both friendly, polite, helpful and expert movers!
Arrived an hour late but they were really apologetic. The team was great, nice guys, speedy but careful with all my stuff. Did everything in a great time. Highly recommend still.
good at communicating and professional. got the job done sooner than expected.
If we could give Dean and his team more stars we would! We severely underestimated the amount of boxes we had and timing became a problem, but the guys were really helpful and positive, worked hard and got the majority of our stuff moved. They are real space wizards and seem to be able to make everything fit. 10/10 would recommend.
One hour late, he did apologise but no compensation because I needed to email to make a formal complaint etc.
The team were brilliant. Prompt, efficient, careful with all belongings. I would use these guys for any future needs - top stuff (polite/hardworking/nice)
Dean and Jay were amazing! Exactly what we needed on what is usually a very stressful day. Will definitely use again when needed!
Boys were legends, no furniture or space was an issue. They even found a solution so I could save my beloved family table than I love so much! Ask for Andre and his mate if you have difficult spaces can’t recommend them enough! x
The movers were very friendly , however, we have several broken items AND the driver received a ticket for parking over a pavement/ walkway which they expect us to pay.
Don't see how we're responsible for this , WE didn't park the van.
Amazingly quick and efficient couldn’t recommend enough
Brilliant door to door service -
Turned up on time, worked hard, got the job done quickly and safely.
Highly recommended
They made our life easy. Thanks a lot team. Very professional and hardworking. Thanks Thanks Thanks 😊 🙏. Carmen & Georgian
Dean, Leon and Nate helped my husband and I move from Surrey to Balham in November. They were so efficient that I didn’t have time to finish the vacuuming! They handled our stuff with care and were so friendly. Communication in the lead up to the move was clear and they arrived spot on time. I completely trusted that our move was going to go smoothly when they walked in the door. Dean even pulled out a drill and fixed a piece of furniture that my husband and I broke that morning. 100% recommend.
Ripped leather sofa
Very efficient and hard working team. Pleased with the service overall
Dean and his team were amazing. Great friendly, polite and positive attitude and a relaxed vibe from them made our whole moving experience felt like a breeze! They were punctual, careful and able to move our furniture and boxes with ease. Thank you!
The guys were early, but I was ready and waiting anyway so getting on the road sooner worked out perfectly. Completed the whole move up 3 flights of stairs and did a great job.
Couldn't of asked for a better service! Friendly, professional, on time, worked quickly but with full care and attention. Will definitely be recommending to family and friends who may need them in the future. Thanks guys.
Absolutely fantastic, nothing was to much. Recommended.
Great team of professional gentlemen. Highly recommended them. Thank you team of 3.
Great moving team and nothing was too much trouble. Good Guys. Will recommend to all my friends in the future.
Dean and Kieran did a great job, they were friendly and helpful and very efficient. They absolutely smashed it and were done in no time.
Great service would recommend to everyone i know
Nathan and Keiran were absolutely incredible and made light work of quite a lot of items. They were super friendly and their positive energy really made the move so much easier than expected. I would highly recommend their services.
We had a van and three gentleman and you could not have asked for a more helpful, efficient, polite and Organised bunch of removal. I could not recommend more highly made moving so much easier.
Dean and his team are the best! I couldn’t have higher praise for their professionalism and friendliness. I’ll absolutely be recommending them to everyone I know and look forward to working with them in the future!
Best moving service I have had in London. They were ten minutes late due to traffic, but they called me to pet me know in advance. Very professional all the way, organized and kind.
Worked hard in the heat. All the kit to make it easy. Took care around new paintwork. Would certainly recommend.
Polite and helpful helper and driver, great experience overall!
Absolute superstar, went above and beyond! I have saved this profile to use for a my future moving too. Highly recommend!
The guys were respectful, lovely and helpful but almost every item of furniture has some damage. I knew one item was broken on transit but didn’t realise the rest was until I started reassembling/ unpacking. My sofa is ripped (in 2 places), lamp smashed, chest of drawers has a huge gauge in the side, bed scuffed, tv stand and dining table scratched. I’m gutted as all my furniture is less than 12 months old. I contacted Man with a Van customer service but got no response.
Dean was extremely helpful and polite. The move went smoothly and I highly recommend him.
Dean and his team were excellent in every way. Punctual, efficient, able to transport about twice as much as we’d initially asked for and everything was removed and installed safely and with care. Really friendly guys who actually managed to make the day enjoyable too! Highly recommend
Dean and Nate were brilliant! Friendly, professional, and efficient. Highly recommend!
Dean and his team were delightful. Team work in action. Everything went very smoothly from the pre visit call to check all was well to the task being carried out.
They made very light work of heavy items. They will definitely be my first choice on other occassions.
Dean and his guys were fast and efficient and very helpful. Would definitely recommend them.
Very satisfied with the driver and the team. Arrived on time and provided an excellent and friendly service.
Dean and Nate were AMAZING! So quick and professional. They were also just really lovely and friendly. Highly recommend. This was the easiest move in 12 years of living and moving between rented homes in London! Thank you Dean and Nate x
Quick and efficient, helpful and polite. Would recommend to anyone
Awesome service, everything done in a timely fashion and great guys. Highly recommended, especially given their prices compared to some other firms.
Great bunch, made is seem so easy!
The guys were absolutely incredible, so fast, efficient, helpful and friendly. I couldn’t rate them high enough! They really took the stress out of moving.
However, the website is VERY unclear. We booked a large van after using the calculator and looking at the size of the van on the movers profile. However these did not match up meaning the van was smaller than the picture in the profile and two trips had to be made.
The only mention of additional charges on the website are £30 per half an hour over.. Instead of paying £30 we had to pay £163 due to the double trip..
I would 100% use dean and his guys again to move but will NEVER use or recommend this website again.
We had a very smooth and easy move. Very grateful to the 2 men that helped it couldn’t have gone better! Thanks so much
I can’t say enough about Dean and his team. They were great! Worked quickly and with care for my items, and came with some friendly fun banter as well! They were exceptionally courteous and quite funny. The guys you’d totally want to meet at the pub and not just have a movers. This was a perfect experience in taking the stress out of a stressful life event
Dean and team were polite, efficient and very helpful. Would certainly use them again.
very helpful friendly and very respectful great team moved very quick
Excellent service. Could not fault the two gentlemen who assisted with the move. Would definitely recommend and use again for future removal needs.
Dean and his guy were friendly and efficient - happy to recommend without hesitation. Thank you Dean...
Ricky was an exceptional mover and would absolutely recommend him to anyone. While he didn't have straps and blankets, he had a large selection of Amazon bags which proved to be far more useful and negated the need for straps or blankets entirely. He took great care in ensuring everything was packed and transported safely, and even made the process enjoyable. He's also super quick - our move took just two hours, including pickups from two locations, and drop off at a 3rd floor flat.
Couldn't recommend Dean and the team enough - they were really friendly, efficient and made the move easy and stress free. Don't hesitate to book with them!
I cannot recommend enough, they not only arrived on time but offered to come earlier which meant the whole day went so quickly. They came prepared with extra containers to safely remove and transport everything. Did everything so quickly and were so respectful. No damage to anything they moved. Would not have got through the day without them, just incredibly hard working great people.
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Cannot praise this team enough. Friendly, efficient, humorous, nothing too much trouble. Made moving very easy. Thank you so much
Really great service, would definitely recommend!
Dean was super professional and was extra careful with my move back in June 2019. It was easy to pack all items in one trip. Unpacking was easy in each room which the items should go to. They even helped to assemble my bookshelf and washing machine upon arrival. Great efficient men! Good job!
Dean and Michael were great, especially given that we were moving cities in a pandemic with baby twins. They made it all painless. Highly recommended.
Very friendly and professional service: moved us out of an awkward top floor flat very well. Would recommend to anyone.
Great guys - made everything easy. Would recommend without hesitation
great
Great bunch of guys good banter and up beat personalities, showed real interest in us and our move! Highly recommended, made our move so much easier to deal with : )
So helpful and made it an incredibly easy move. Would definitely use again.
Driver lovely, even helped me turn on the electricity in my flat when we arrived!
Would highly recommend, Dean and the guys were so friendly and helpful. Really helped to make the experience of moving a lot less stressful. Very much appreciated with all of my stuff!
Both Dean and his moving partner were really warm, kind, and efficient in the move. Would use them again!
These guys made the move incredibly straightforward - would highly recommend.
Dean was really friendly and funny, and made the whole move incredibly efficient and easy. Highly recommended.
Such an efficient enjoyable move and the guys were super friendly. Highly recommend them.
Lightning fast guys, have been able to move big furniture (desk, kitchen table) like a breeze.
Fantastic. Super helpful friendly and no fuss.
Dean has made this move really enjoyable and stress free. Brings professionalism and good energy to the process! Would recommend for sure!
Smoothest move ever. Thank you guys.
Fantastic move with Dean and the team, 5 stars!
They did a brilliant job.
Thanks Dean and Ricky for a great moving day - efficient, knowledgable and fun :)
Fantastic! Genuinely best case scenario when moving is to hire this company.
Dean and Leon were AMAZING. So lovely and efficient, they had me laughing throughout the entire move. You need to hire these guys.
Dean and his assistant provide a Rolls Royce service and are really nice and interesting guys as well. They took all the stress out of the move and I cannot recommend them highly enough. Seven stars!
Fantastic team, made the process so easy!
Very helpful and friendly! Would absolutely recommend
Dean and Steven is really friendly and good. Thank you for your help
Very happy with my move though we had s lot of things they were really professional
Dean and Leon were excellent. Arrived on time, got the job done within the time, were very respectful of items and had a load of equipment which made the move easier. They were also both very friendly and chatty, and were able to get on with it with no input from me. Would recommend, and use again. Thanks, both.
Fantastic movers who were professionals and speedy! I would highly recommend them!
I would totally recommend him. Dean was amazing and really helpful... totally recommend
We had a really great experience - the guys were so friendly and helpful. Would definitely recommend!!
Great driver and equally great help. I will be more than happy to recommend them to friends and relatives. They did moving very smoothly and gently. Well done.
All great, thank you
Great service, they arrived on time, worked very quickly and were very lovely. Perfect stress free move, thank you! Highly recommended!!
Fantastic guys, made move so easy!
Great team. Will be happy to book them again!
Great service by Dean and his team! Definitely recommended.
Absolutely sensational. Hands down the best moving experience I've had. Lovely guys, too, and very professional
10/10
Ridiculously smooth delivery! Although they were running slightly late as a result of a previous customer, they let me know very early on the day and gave me the option of them sorting another van, so this really wasn't an issue. Genuinely lovely guys with a well equipped van, which made the whole experience a complete breeze and actually enjoyable. Couldn't recommend them highly enough!
So, so happy with the service. My move was very fast and easy and the gentleman were lovely.
Top guys, would thoroughly recommend them
The guy's were really amazing, i booked the night before after 10pm. They were on time, and worked really fast. I didn't have to do a thing. Thank you guy's so much. Will definitely recommend and use you guy's again.
Excellent! Best moving experience ever! They are very helpful, I definitely will recommend to all my friends in London.
Couldn't have been easier! Everything went so smoothly, I couldn't have asked for a better move. The guys were so friendly and kind and it made what could have been a frustrating few hours so much fun. Couldn't recommend them any more!
First class service! Very friendly, efficient and good at getting furniture in and out of the flats and they even had a tricky parking situation outside of our flat that was dealt with well. I will be returning in the future if we move again.
Thank you very much to Dean and his crew!
Brilliant experience! Really helpful and efficient. Would recommend highly. Thank you very much
Dean and team were amazing during our move. They were friendly, accomodating and made the process so much more enjoyable. They worked extremely hard as we had a lot more than was initially expected and a piano. That did not worry them and they were extremely proactive. Dean even gave us interior design advice - to which my husband was very appreciative as he may gain a new large TV out of the move :)
Absolutely brilliant, would recommend them thoroughly. Quick, efficient and all round nice guys!
Thank your very much Dean and Moses. Great team, really quick, friendly and great at their job.
Excellent and speedy service, the guys were really helpful and friendly.
Amazing service. They moved my stuff so quickly, but were very professional. Friendly guys and very respectful. Would use again and would recommend to others. Ten out of ten.
ALL ROUND EXCELLENT SERVICE
Very kind, fast and helpful!
Everything went perfectly, Dean was perfect and I would recommend him and his team.
Very happy. Moving is stressful anyway but particularly at this time. Both movers were efficient and calm, and we finished exactly on time.
The care and attention to my property although it was a heavy with 7 flights of steps. They good advice and were friendly. I would use them again.
The guys were absolutely fantastic and made my move so much easier and much less stressful, thank you!
Nice, polite, respectful and efficient. Nothing to complain about at all. Thanks again
Superb service received - extremely helpful and reliable throughout the process. Would definitely recommend and use again. Many thanks!
Great service and would use them again.
Outstanding service!
Absolutely recommend, done and dusted super quick - thank you and apologies for the concierge
Absolutely outstanding efficient well organised careful
5 star service! Very professional, fast and careful. Strongly recommend Dean and his team
Truly professional service. Could not have been happier with the move. Dean and his crew were flexible, professional problem solvers when faced with unexpected parking and building difficulties. I've already recommended this service to friends.
The driver was a little late through no fault of his own -snow hit London that morning but we were informed he would be a few minutes late we’ll in advance so very happy indeed with excellent service from the two courteous, pleasant gentlemen. Would definitely use again.
Dave and team were excellent.
Really helpful. Could have been more careful but nothing was damaged in the end
Dean and the team were a dream and coped with everything with calmness, professionalism and good humour. Couldn't have hoped for a better service throughout.
Dean as his lads did a great job. It was quite a big job with a lot of stuff but they handled it professionally. Definitely recommend
Dean and Leon were fantastic - arrived exactly on time and got stuck straight in. Moved a LOT of stuff quickly and carefully, completing a big move in a couple of hours. Would definitely use again, highly recommended!
Very helpful. Very efficient
CMV Response:
Please note that this service provider is always fully equipped with straps; blankets and a trolley for every move.
Thank you.
I will absolutely be calling when I need my things moved again. Fantastic service.
Both drivers were friendly and respectful of my items. Would highly recommend!
Dean and his team were very friendly and worked efficiently. I had booked him and a helper for 3.5 hours. However, prior to the move he suggested to bring an extra man because of the 2 floors and I was charged for the second helper. This meant the the move was done in 1.5 hours and I wonder if the extra change was entirely fair. Surely an extra helper needs to be paid but time is money too.
Driver response:"It’s disappointing to receive this review. However, the cost charged to the customer was for the extra man at short notice. There were 4 flights at both addresses and recalculated at 4 flights at each location at three man for two hours. The inconvenience of locating the third man at the last minute was a challenge but one that I took on board. If the customer doesn’t feel that this was any extra value then apologies but we all worked hard to get the job completed sufficiently and securely. Regards Dean"
I did order driver with 1 helper. Extremely professional and strong! Very helpful! Highly recommended! Thank you again / bart
Really pleasant and helpful couple of guys - many thanks.
It has been a great and smooth experience! I cannot recommend more Dean and his team! They are solution finders and very nice to work with. I will work with them again and recommend them!
very polite men and very helpful .10 stars
Very quick and professional
Dean and his team were amazing! First we changed the time, and then way under estimated what needed to be done. He highlighted the challenge, but then just got on with doing what was necessary. Honestly, I don't know what we would have done without him and his team and there flexibility and Willingness to help. Now I know why he has HERO Status. Thanks a Million
Great team and really enjoyed working with them. Would highly recommend their services and would use them again myself. Great guys all around
Great team, sunny attitude and quick safe transport. Recommended.
Dean and Leon were great!!!
Great service!
Amazing help, will definitely book with them again. Very quick too. Thank you!
They were just amazing. Friendly, helpful, all I could hope for!
Top service, quick and careful.
Dean and the boys were wonderfully helpful. Careful and efficient. I'd recommend them absolutely... Thanks guys!
Easy going crew with a positive attitude. Would work with them again.
Perfect thank you 😁
perfect thanks so much, made the day so much easier - really polite friendly and professional - will use again and recommend to friends!
Your driver and company was excellent I will use your company and if possible the same me I was well please with them big thanks .
Dean was fantastic - very prepared, speedy in loading and unloading and very careful with my things. Highly recommend!
Dean is fantastic - helpful; friendly; professional; I would totally use his services again and recommend him to everyone.
Amazing guys! They were a bit late but of course rang to say. Super helpful and really friendly. They were also incredibly efficient and got the job done super quick. Really good service I couldn’t have asked for a better experience.
Lovely guys, very efficient, no hassles at all!
Absolutely amazing help as well as being hugely friendly and polite. Couldn’t have asked for harder working, amazing driver and help. Absolutely perfect. Would use again and recommend to anyone
Cheerful, helpful and careful. I’d thoroughly recommend Dean and his team. Definitely use again.
Excellent service and very professional. Make the whole move very smooth!
Thanks to Dean & his team for rapid and successful move. Was booked at short notice, but he was still able to get a small team together to quickly get job done. Came with trolleys also, to aide loading of large boxes.
Great guys. Nothing too much trouble. God sense of humour. Highly recommended
Dean and Leon were great - really nice, easy going, they worked hard and went the extra mile to get a bookcase up four flights of stairs when it wouldn’t fit in the lift. Would definitely recommend them.
Highly recommend. Dean & co. were friendly and professional. It was a difficult move and they did an excellent job.
Although arrived a little late (no worries at all), drivers were very friendly and helpful. Would gladly hire in the future again for my next move
Fantastic experience! Both of the movers are incredibly efficient and respectful. Cannot be asked of better service!
Great guys and super helpful
I would like to send some money for the two lovely people as a tip. Unfortunately I didn’t carry cash with me. Is there anyway to send them the money pleas. Thank you.
The crew were amazing, they deserve 10 stars ⭐️ would highly recommend them. Friendly efficient and professional. Thank you.
Dean and his team worked extremely hard and made our move as smooth as possible.
A fast and easy move.
The team was absolutely brilliant! How they managed to fit everything into the van i still don’t understand! They were fast and nothing seemed to be too much! Thank you so much! Would definitely use again!!
He made a potentially stressful move a real pleasure.
Dean and the guys were great, very good service
They were punctual, friendly and worked efficiently through our move, including moving into a second floor flat with no lift. Would highly recommend :)
We could not have asked for a better team... very professional and excellent attitude.
They are 100% reliable and would surely recommend them to anyone
Had a great move with the guys thanks for all your help!
Extremely quick at moving items. Much quicker than previous movers. Nice people too
I can’t recommend them enough! They are such lovely happy and hardworking gentlemen! They made a very tough day easier and brighter
Both Dean & Moses were friendly, professional, efficient & worked hard & fast.
Would highly recommend them.
Thank you both for making my move seamlessly smooth! 👍🏾 👍🏾
On the whole it was great, 2 of the 3 guys were lovely.
Moving is always a daunting experience but Moses and Darren made it so much better.
Not only do they work in partnership but they partnered with us too ensuring the move was painless and a laugh a minute!!
I would have no hesitation recommending them and will specifically look out for them when I move to my planned bungalow!!
Great Guys!!
Moses and his Russian assistant (sorry for not remembering your name) were brilliant. Friendly and helpful, they worked hard and fast.
Great service.
Fantastic service
I chose Dean based on all the positive reviews here and I'm so glad I did. I agree with every 5 star review - he and Leon were absolutely brilliant. Hard working, cheerful, efficient, courteous and careful. Nothing was too much trouble. They made a horrible move with lots of stairs involved run really smoothly. I would whole heartedly recommend them.
These guys were fantastic. Really helpful and ready to give anything a go. Would highly recommend!
Dean and his team were excellent. Hard working and upbeat all day despite their job with us overrunning by 4 hours as we were waiting for the key to our new house. Would recommend to everyone and would definitely use again.
Absolutely first class service. Would use again without hesitation
Such a great, efficient and fun day with Dean's team. Absolutely fab guys who were willing to help me with everything I asked for. Thank you so much!
Great job, quick, I had to rearrange with short notice and Dean was flexible.
Will use again.
5 stars service
The driver forgot his Toolbox, Its with us in the new house,
TW10 5DU, 575 Upper Richmond Road West
Very professional, helpful and friendly team
Our move was relatively seamless and both Kieran and Leo were brilliant. They arrived early, which worked great for us, and were very quick. We ran into trouble trying to get a sofa through a door that wouldn't fit - but they were fantastic! They made a plan, and had all the tools necessary to ensure we could get the sofa in without damaging it. Would highly recommend.
Dean and his colleague were absolutely brilliant. They worked so hard and logically as well. The way they sorted the boxes etc at the storage place was really clever and considerate. I honestly haven't come across a better removal company. I will definitely be using them again when we are ready to move!
Dean was amazing. Very professional and fast. Great service and great price !!
Our drivers were brilliant - there were loads of stairs (no lift) and a lot of stuff. They managed to do it within the time despite a few set backs in terms of stairs & parking etc. Thanks!
Great service, will definitely use again.
Great experience - Kieran and Leon were fab! Quickly moved my items (from the top floor) to the van, drove me up to Liverpool and unloaded to both storage and to home. Would definitely recommend these guys and would certainly use them again
Thankyou, fantastic and smooth experience.
They were absolutely brilliant!! Very efficient and got all the work done in under the allotted time and made me laugh a lot!
Great service and very helpful, would definitely use again. Thanks!!!
Really great service, polite and professional people, they really deserved a tip!
Thank you so much
Excellent service!
I just wanted to say a big thank you to Dean A Man & Van Transport. They were both extremely helpful and professional during our office move yesterday in London. Would highly recommend their services and will definitely use them again in the future. Thank you again.
Throughly recommend these guys to anyone. Excellent customer service and very personable.
Excellent service. You went above and beyond
Dean and his man were friendly, careful and efficient. Great experience and would definitely recommend!!!
Excellent service; couldn’t recommend Dean and his team highly enough. Fantastic attitude and extremely efficient in helping me move flats. 5 stars.
Dean, Leon and Moses were amazing! So friendly, strong and charming. They were totally brilliant and I highly recommend them. We will definitely be in touch to get their help next time.
We underestimated the time we needed for the move but this wasn’t a problem for the guys. They were perfect at every stage. Highly recommend.
Dean and his team were brilliant. They were polite, friendly and helpful. Highly recommend. Made my move as easy as it could be.
The men were really helpful and polite Will recommend them to others.
Thanks
5 star service! On time, great couple of guys, they couldn't have been more helpful. All done in suoer quick time and boy do they know how to fit stuff into a storage unit! Would thoroughly recommend them.
Stellar performance, hard working and considerate. Highly recommended
Very capable and helpful driver, did the job quickly and efficiently. Overall very pleased with experience
Dean and Moses were absolutely amazing. Very respectfull of all are items and very accommodating with us. On top of that they worked with an actual real smile on their faces so if someone can tell me where I can find that sixth star, do let me know as they'd thoroughly deserve it! And welcome for some Takamaka... Carla & Frans
I was not happy the driver came late. This meant that my partner has to bring all the funiture to the front of the storage company entrance by himself.
I ordered 3 men for that job. To save time he did the removal as the place was closing 6pm.
We booked the van for 1530hrs. The van came at 1720hrs. The drivers were polite and got the furniture straight into the van and then worked quickly to move things. But it did not negate the fact that my partner made things easy for them to do the job.
I have paid them in full.
I want to know if you can do some damage control by giving me compensation for this error.
I reiterate the drivers and two other men were polite and did work hard. But my partner did the job of three men due to lateness.
Driver's response:
Good afternoon
I contacted the customer and informed her that we were running late as we were stuck in East London, getting across London to Croydon was a headache, but I did keep the customer up to date. I do agree that most of the items were taken from the storage unit.
Even with the text conversation , the customer decided to go to the unit without a conversation with me and was understandably annoyed as she was there for a little while.
Unsure exactly how to respond, as I did request the customer to wait, she didn’t and is now complaining that she had to wait.
Hope this helps
Dean
Best service great people don't go anywhere else these guys are professionals
I'm happy with the service, would recommend to friends!
Dean and Lee were really wonderful. They helped us disassemble and reassemble our couch when it did not fit out of our apartment. I would definitely recommend them
The two guys who helped is without move were really fantastic. Fast, efficient, energetic and very friendly. I would recommend this company to anyone.
Excellent service - on time and quick with professional attitude.
Excellent and efficient service, thank you.
Dean and Moses were both great and made moving so easy. Lovely guys and we laughed from start to finish.
Dean and Kieran were great guys. Worked hard and helped with dismantling and reassembling furniture - would fully recommend
Helper arrived an hour late. Due to this delay the move took 30 minutes longer than expected which we were charged for. Otherwise driver and helper were professional and respectful.
They are very professional and kind. Highly recommended.
I paid for the people, but there were only 3 people working at the same time for about 1.5 hours. They came in 2 trucks and the first truck was 15 minutes late, second truck was an hour late. They did not have blankets and it was pouring rain. Our mattress got very dirty because they slid it in the truck without any protection (ie, a blanket) beneath it. The guys were very friendly and courteous.
Great guys, would easily recommend
Although they were late, they called us well before to let us know the job they were on was going to be longer. This worked out well for us and when they arrived they did the move from 2 separate addresses to the new one without any hassle- they even dismantled my bookcases which wouldn't fit down the stairs. We will def use them again for any move and would have no hesitation in recommending Dean and his lads to anyone, they made a complicated move really stress free. Thanks guys
Very experienced, friendly and efficient movers. The whole move was stress free. Thank you!
Delighted with Moses and Warren who did a great job moving my furniture and dismantling a wall unit. Friendly and helpful I thoroughly recommend them !
The team is energetic, polite, careful, and professional!! We're extremely satisfied with the service.
Absolutely brilliant - couldn’t have done it without them! They were a little late arriving, but we were late with finishing packing, so I worked out perfectly! Very good service - would recommend and would definitely use again.
Very polite and hardworking - we had it done in half the time booked. Definitely use again.
Moses was speedy and efficient. He was very careful with my fragile items which I really appreciated.
Great guys, great service. Would recommend!
The men worked very hard for much longer than I had anticipated, having to carry our belongings up several flights of stairs in the heat. They were very resourceful in getting furniture up difficult stairs . They were friendly & chatty. I was very impressed & would highly recommend them to my friends.
I was highly impressed with Dean and his assistant. They worked hard and simply delivered. I will be recommending them to anyone needs this service.
Superb! Very kind, helpful and friendly. Even helped make dads bed in his nursing home and set his tv up. Well "above & beyond the call of duty. And waited up the road while we got dad out. Amazing. Well recommended!!!
I would use these guys again. They were quick, efficient and really helpful. A job well done, thank you.
Dean and Moses were brilliant, there was a bit of trouble with a large sofa and they sorted it out. Very good humoured and a pleasure to work with.
Dean is extremely professionnal and nice! And very efficient! We would hire him again in a heartbeat!
This driver was extremely helpful, easy to communicate with and highly skilled. I recommend him without hesitation and in his he most positive terms.
Dean and Leon were brilliant! We had a real laugh which totally relaxed me on an extremely stressful moving day! Would definitely recommend.
Excellent work!
Great friendly service. Would highly recommend !
Really polite guys and careful with my belongings. Very efficient and would highly recommend
Excellant Service
Dean clocked that the van I ordered wasn’t going to fit the items I had described, he straight away arranged a larger van to come. He was brilliantly helpful and quick!
Highly recommended, excellent service from start to finish.
Dean was excellent, I would highly recommend him and would have no hesitation in using his service again.
He had a great professional attitude and very cheerful .
I had huge problems trying to move couches in and out of my flat , it was almost impossible as I have very narrow doorways Dean found a solution and managed the situation very effectively. It was a great success and I’m very happy
Very nice guys. No problems at all. Very polite and jovial. Really hard working guys. Would definitely recommend.
Driver and assistant both were good, helpfull and quick. Thanks
Brilliant guy, funny, quick and a very interesting to talk to, I would definitely want to use him again. Perfect combination of banter and professionalism.
Dean was a bit late because of bad traffic, but he phoned to let me know. Both guys were very friendly, helpful and efficient. I was only moving one (big, heavy) item, but all went smoothly, despite awkward parking at the drop-off address. Thanks!
Execellent service
Great service, highly recommend and thank you Dean and AJ!
Dean was great. No problems at all.
Prompt, early (!) arrival
Fun, cheeky, chatty guys
Real can-do attitude
Best money I could've spent! Thank you team!
Wonderful service and went above and beyond what we needed - would highly recommend
Highly recommend, Dean and Sheldon made my move completely stress free!
Dean and his colleague were a bit late but called me with plenty of time to let me know. Really efficient and quick, would definitely use this service again!
Dean and Moses were great, they did a fantastic job and were very pleasant to work with. They were slightly delayed, but only by about 15 minutes, for which they apologised profusely. The van did not come with blankets and other security features, and we did feel that some items were handled with less care than we had wished - but there were no damages and everything was done very swiftly and professionally. We'd recommend them to anyone, especially if you don't have high-value, delicate items!
Three items of furniture were scratched including my metal bed frame which will be impossible to repair.
Driver's response: 21.05.2018
None of the items were scratched by us all items were strapped in the van, yes we were slightly late, but I did call the customer to let her know that we were running late as I scratched my retina and showed the customer on arrival with my swollen eye.
I completely disagree with this rating and happy to get an open dialogue with the customer.
Regards
Dean Alfred
Dean A Man & Van Transport were awesome. Super efficient and really nice people too. Would not hesitate to use them again in the future. Can only highly recommend!
Dean and Ricardo are both lovely, friendly men. Due to parking issues and the fact that parking is a nightmare, Dean stayed with the van and Ricardo managed to removal from the flat single-handedly. At the other end, they both unloaded and moved the items up to my mother's room. I would highly recommend them.
Amazing service, great funny guys who made everything easy and stress free. Would 100% use again
Nice friendly guys who I would recommend!
Really pleased with the removal guys. Defo use again!
Brilliant movers, made the event stress free and easy. Thank you so much!
Dean and Rick were brilliant. Very friendly and quick. I'd recommend them to everyone.
Despite being 3.5 hours late (the previous person had only booked them for 2 hours for a huge move), the guys were fantastic. They were helpful, fun, and completed our move within in the time we’d booked. Thank you for making it so easy (once you’d escaped the previous job)!
CMV response:
We are very sorry to hear of this delay. Had we been made aware of it on the day, we would have been able to send you a replacement service with an earlier time of arrival. We do, however, have a lateness refund policy and we can see that you have already applied for this.
Amazing ! Arrived early , went above and beyond to help and very careful with the furniture. Friendly and cheerful guys :)
Excellent. Very helpful and efficient. Recommended.
Dean and Marvin were excellent. We had an enormous, heavy sofa bed that was too big to get out of the flat but they went beyond the call of duty to try. I totally underestimated how long we would need the men for - I booked four hours but ended up needing six. This led to them missing their next job but they didn’t moan. Compare the Man and Van should give them a big bonus because they are a credit to them. I would recommend the website based purely on the fantastic service we received.
Dean and Rick were brilliant. Really nice guys and very efficient.
Whilst nice and friendly guys, I wouldn't reccommend for moving services. My experience didn't reflect a lot of other reviews on here.
Turned up over 1h30 late. Various items of furniture got damaged/scratched in the move, I was there when they opened the van door, and it was clear items hadn't been secured in place and had been sliding around in the van, some of the drawers had been emptied during the journey and the contents were on the floor of the van.
As I say, couldn't fault the friendliness of the team - nice guys to go to the pub with, not so much for moving services.
Dean and second helper were outstanding, the move was stress free and very pleasant , they were both pleasant respectful and happy throughout , they did not rush me and supported me with any request . I woukdctevomentbthem to anyone and would use them again , Ann
Dean and his time were absolutely brilliant, very logical, polite and helpful. Would highly recommend and would definitely use again.
Excellent job. Made moving a pleasure with them.
arrived over an hour late.
the move itself and service was lovely.
The best removal people, I’ve ever dealt with.
Dean and Jamal were brilliant. I hired their service for 3 hours and they completed the job well within the time. They moved a 1 bed flat from storage to my new flat without any trouble, and even made the whole trip fun. Great chat, good laugh, and happily in my new flat! Thanks guys, Annie
we received an excellent service throughout. very helpful and considering we moved in dreadful weather conditions it all went smoothly. I would thoroughly recommend Dean and Jamal to anyone considering moving
Lovely guys. Worked hard and very pleasant to deal with. Ran a little late but kept me informed throughout.
If I could give these guys six stars I would. Dean was extremely professional and treated my furniture better than I treat it myself. He was very adept at disassembling/reassembling furniture and was very careful not to scratch anything. If I ever move flats again, I will without a doubt hire these guys. If anything, these guys are definitely undercharging for an incredible service.
Dean and Jamal were both efficient, helpful and hilarious. Would gladly use them again.
They very kind and pragmatic and find the best way possible to deal with it on a road that was super trafficked. Big thabks!
Fantastic guys. Very punctual, really friendly and willing to help. Made moving so much smoother. Thank you!
I had paid for 3 men for 4.5 hours. Only 2 men turned up. When I queried this, they laughed and said they were the elite team. One of them was also on the phone to someone saying that he would be within them by 3 hours; again I queried this saying I had paid for 4.5 hours and the response was they were the elite team.
While they were nice and friendly, this is a professional review; and professionally I was not happy with the service. I felt they did not respect my personal belongings. They did not wrap anything and the sofa and bed were delivered with stains from being shoved into the van. When they were dismanting the tv (which I had intended for the 3rd man to do while the other 2 were moving furniture) they tugged at wires and caused expensive DVD equipment, Bose speakers, Sky boxes etc to fall down. When I expressed my dismay and upset I felt they ignored and dismissed me and continued on talking amongst themselves and did not address my concerns or acknowledge or apologise. They did the same thing with the second tv dismanting, ie tugged on wires causing expensive fragile equipment to fall onto the floor. I felt they did not respect my belongings which were important to me. That was one of the reasons why I had chosen to self move; and use movers only for the large furniture items; ie because movers can be rough with items.
When we arrived at the move in property, I felt they chit chatted a bit too much ie stayed in a couple of room s ie my bedroom for one, telling me where I should put the tv and bed and discussing it amongst themselves; and same with the gym, ie telling me where I should put the tv, what sound system I should have, and how I should arrange the gym equipment etc. All causing time to mount up; which I wonder whether was deliberate as they were here 5.5 hours; which was an extra hour over. They then charged me £65; when it was supposed to be an extra £32 I believe for each extra hour. If I had had 3 men in the beginning they would have been well within the time limit as one would be dismanting while the other two would be moving furniture.
Highly disappointed. Again while they were pleasant enough and friendly, I felt they did not respect personal property, were dismissive and one of them was on the phone a lot of the time, which made me feel I was in his way.
I would not use the service again or personally recommend it; even though they were friendly and joking; I felt they could have respected my personal property more, been more validating and apologetic when causing property to fall and for the right amount of people paid for turn up as requested. I had also decided to not load the van up with furniture that I said I was going to.
I was seriously stressed,
Put me at ease NO dramers, NO problems, very respectful, got the job done. Will use again.
Thank you. Jackie
I definitely recommend them.
They did a wonderful job.
I would highly recommend these guys! 100% and more! There were super professional and friendly. My lift broke in the middle of moving. I had so much heavy stuffs like an industrial sewing machine and a huge mirror etc, in my 3rd floor studio. I wanted to give up but these two guys were amazingly positive and helpful. I was so lucky to have met you guys.
Many thanks ! J.K.L
Dean was fantastic. Even in a snowstorm, he managed to get everything from Point A to B in one piece.
We have an incredibly disappointing experience with this moving company. From the start, they arrived late and didn't inform us ahead of time. While moving our items, I kept asking them if they had blankets and reminded them to use them when moving the larger wooden furniture. Our dining room table arrived in our living room with a large dent and subsequent scratch. The movers took absolutely no responsibility and repeatedly said we did not scratch your table. The table was in perfect condition when they arrived and is now ruined. When I asked whether they used a blanket, they said no but it was that it was standing upright - this after reminding them 4 times to use blankets and be careful with the table. The movers were completely unapologetic and refused to take responsibility. They also slid wooden furniture along a wooden floor without lifting it properly. Do not trust the reviews for these movers, hire professionals who take responsibility and care of your belongings. A thoroughly stressful and disappointing experience.
Driver's response:
Good afternoon,
Thank you for your email.
I am very annoyed at this customers review as it is completely inaccurate and a complete disgrace.
Firstly I did arrive at the customer slightly late (arrived at 11:15) however I did call the day before to say that I would be slightly late as the job I had beforehand finished at 11. (See the call log above) customer didn’t answer, so I left a message to call me back.
The booking was made for 2 hours and lasted 3 hours 15 minutes, never once did I or my second man complain or make a fuss, even though it had a knock-on effect for the rest of my day.
We had to also go down two flights of stairs which I didn’t charge the customer for not make any reference to.
The customer did request her table to be wrapped in blankets and I told the customer that we had blankets in the van, I completed the job in my Luton van (but the customer only ordered a medium) so after everything else was taken to the van, we took down the tv, tv cabinet and the table. As the van wasn’t full I strapped the table upright against internal wall blanket attached to the side of the van with nothing against it. I would’ve wrapped it if there was other furniture, but there wasn’t so it didn’t make any sense.
The customers partner stood observing the filling up of the van, so can confirm this (if being honest)
During the offloading of the van the customers partner AGAIN observed the removal of items, including the table. (helping with approx 8 - 10 items)
Everything was then taken Upstairs in the lift and taken to the property door where the customer and her family distributed to relevant rooms.
Apart from a tv stand, tv, two makeshift filing cabinets, the majority of these were bought in by myself and I recieved assistance from the customers Dad. No other items were taken inside the property beyond the from door porch area.
As a stressful / poor experience, that has nothing to do with myself as the customer was quite disorganised - you can see attached text messages that she was sending to me that was due to the porter of her building.
I categorically deny ANY damage to the customers table, but clearer informed her that if she felt that the damage wasn’t her and she said that she had evidence that the table was in perfect condition immediately prior to the move, to present this and I would be happy to claim on my insurance, but neither did I or my second man damage the table therefore I do not accept any responsibility, the Customer then became rude and condescending which at that point I asked her for my money so I could leave and attend my next job.
Making remarks such as “the scratch magically appeared” is never a way to try and resolve an dispute.
Told the customer to follow the complaints procedure and to go from there.
I have over 200 reviews from customer, why would I decide to offer a poor job to one Random customer? It’s absolutly ridiculous to accept this nonsense.
Please send evidence of the perfect conditioned table and if there is evidence it happened on the move, I would happily pay for repair or replacement if irreparable.
I immediately called and spoke to report my version, but as stated on the phone, happy to put in writing and answer any direct questions
Dean Alfred
Excelent service, professional and very supportive. We defenitly recomend to organise your move with Dean.
The boys made a stressful day really enjoyable. They were fast but extremely careful with my belongings and a joy to spend a few hours with. Happy to recommend and would definitely use them again
Smooth service, highly recommended
Absolutely excellent and great fun! Courteous, helpful and went the extra mile would thoroughly recommend.
Very friendly, reliable service.
Although our original driver cancelled an hour prior to starting, compare the man&Evan were quickly able to find a replacement who was brilliant. Dean was a proper professional throughout and would recommend him to anyone. Good stuff.
Dean and Jamal were the dream movers; lovely, timely, fun and funny and respectful of us and our property. Speedy, lovely guys
Very nice guys, quick and professional. Highly recommended.
Lovely men really kind & felt at ease with them both. Moved home nice & quick. Lovely gentlemen would 100% recommend. The Actress Kel Scarlett Blake ???????? X
Dean and Jay were incredible, I can't recommend them enough. Thank you guys!!!
Excellent service, they went above and beyond to make sure I was happy before they left.
Very cheerful and helpful
Fantastic friendly and professional crew. Would definitely use them again!
Dean was AMAZING! We hired him to help us move from London out to Oxfordshire. He arrived on time with a cheery attitude (much appreciated when moving house). He asked us what items were fragile and took extra care. Would definitely recommend him to anyone needing a man and a van!
The guys did an excellent job! Punctual, polite and very quick. Would definetely recommend them and would happily choose them again!
Both driver and helper were very nice, hard working and made a long day as easy as possible. Very happy with the service. Would definitely recommend and use again.
Amazing job!
Dean and Jamal were fantastic - we would definitely recommend them. Really helpful and were so polite. If we ever need this type of help again we would certainly not hesitate to contact Dean. Overall very impressed, thank you.
Great guys got the job done quickly despite my huge amount of stuff and were fun to spend the morning with moving.
Would book them again if needed.
Thanks
These guys are professionals. Hardworking, trustworthy and very customer focussed. Good at lifting things too. Made our house move go so smoothly. Thanks guys.
Was running late but that was fine, he called to let us know. Thank you for your help!
Dean and Jamal were both extremely efficient and hard-working, more than once taking the initiative to make improvements, even though it meant more work for them. They were also very good company while they worked, especially in the van, although they could work on their knowledge of capital cities!
Excellent service, very helpful and friendly.
Excellent work, highly recommend.
Fantastic guys, the whole experience was fabulous. Jay and Jay were brilliant! FIVE STARS
Our driver was very friendly, very quick and made the whole process extremely easy. I wouldn't hesitate to book them again.
These guys are amazing. Not only were they extremely friendly, trustworthy, turned up on time and well mannered, but they also made sure to make myself and my girlfriend feel completely at ease. We had a good laugh all day whilst moving, for what would have usually been an extremely stressful day. Many thanks!
This is the second time we have used Dean to move one of our children, absolutely brilliant. Reliable , efficient and incredibly trustworthy. Cannot recommend highly enough.
Dean couldn't have been nicer or any more professional. I felt safe with them which is very important to me. The day was fraught with disaster with the panic that my 4 poster bed would not fit into the lift from my old flat ( it did, we discovered it could be dismantled into smaller components).Then the lift at the new flat was not working, which meant we had to take everything up to the 3rd floor, to my new flat during one of the hottest days of the year. I would highly recommend Dean Alfred Man & Van transport. Trustworthy, friendly & highly professional.
Brilliant service, an invaluable help to us and a good laugh! Thanks!
Fabulous, professional, efficient and friendly service from Dean!! I would recommend him without hesitation and will definitely book him for our next move. He knows what he is doing, and gave very helpful advice in ensuring our stuff didn't get damaged. My only recommendation would be to get some straps and blankets. Would have been useful for the glass doors we had - but he packed it well and they arrived at our destination without any damage. Perfect stress and hassle free move. Thanks Dean :)
Really quick working, friendly people - thanks! Would use them again and definitely recommend them.
Fantastic service!
Hired Luton van with driver and helper. Hour before move time called to say only driver. We helped Dan who was brilliant in moving us not his fault as he was let down by his helper.
All good very happy .
Fast efficient helpful punctual - great service will use again
great people -- very professional and effective.
Dean and Dan were brilliant, would definitely book them again in the future!
Wonderful guys, very helpful!
Dan and Matt were absolutely excellent! I couldn't be happier, they worked extremely hard, literally didn't take a break and were very pleasant throughout the entire time. They treated my furniture, art and d
Thank you so much for making the first leg of my move completely easy and stress free! See you for the next part :)
Absolutely fantastic helpful, patient and fast service. Really nice guys and would recommend to anyone. Even took an old chest of drawers to give to charity. Couldn't improve, perfect service!
The move went really smoothly Dean was great and the move was quicker than anticipated. Would definitely recommend to a friend.
Dean was excellent, very punctual and accomodating with our move. Dean was helpful and solution focussed throughout and it made the whole process far easier to manage. Excellent value for money and a brilliant service, would definitely recommend.
Thank you Dean and Dan for all your help! The two of you made a mundane task of moving so much more fun! Best removalists by far! Would not hesitate to recommend you guys!
Dean and dan were so helpful and I would definitely book them again
Driver was very helpful and friendly.
Really happy with the service. The driver was on time (despite a lot of traffic) and efficient.
Top bloke very helpful and friendly !!!
Highly recommended !
Dean and Jason were fantastic. Friendly, patient, reliable, and careful with all our items. Despite this move being a mammoth task over a long distance, Dean stayed optimistic and all was completed with no problems. Great communication in advance of the move too.
Thanks Dean!
All good
Dean was really nice and helpful and very accommodating
Our driver Dean was incredible! He made the move really easy for us and stress free. Would definitely us him again.
Dean was absolutely first class. Professional, very friendly and helpful. We would wholeheartedly recommend him. We could not imagine anyone better to help us move house.
Outstanding service, Dean is very helpful and will get the job done, highly recommended.
Really friendly guy. Happy to help moving things the other end of the move too.
I hired 2 guys and the van. They were fantastic. Very polite. Very quick and efficient. Nice guys who just got on with it and made my moving in day easy.
Would certainly recommend and will use them again.
Dean and Pierre were great. It was a very difficult move , took way longer than I thought, but they kept a smile on their faces. Thanks guys!!!
Excellent service from Dean and his colleague Pierre.!
Very pleased with the move. Dean was very friendly and helpful.
Excellent! Really friendly and helpful.
Calum got stuck in traffic on the way to us but, even though it was only 20 or so minutes, we had a call in advance to let us know and what his eta was likely to be which was really helpful (which is why I've said yes to the driver being on time). The van didn't have any straps that I was aware of but the floor was carpeted and our few larger items were well packed in to make sure they didn't move about. Calum was great, friendly and helpful and the move ended up done far quicker than we'd imagined. I would happily use this team again and definitely recommend them.
The guys were fantastic.
Best Moving ever!!!! Tin was very professional,helpfull and friendly.
It was stressfree moving and I had a wonderfull chat with him.
I will contact him again for futher moving.
Really excellent service, very helpful driver, original driver broke down but another was sorted in an hour or so. Would definitely use again.
I would recommend the driver to anyone. He was reliable and professional
Great service great guys a pleasure
Callum was a lovely guy. Really polite and careful with items. Really good experience overall. Would totally recommend. Michelle
Dean was great! He did a wonderful quick job! I would definitely recommend him to anyone who wants a strong, fit and friendly guy to move their stuff. Thanks again!
Dean was amazing! I'm definitely booking with him again for my next move.
Dean was fantastic look no further I would recommend him to anyone a great service 5 star
Although driver and partner were a little late arriving, I cannot fault their efficiency and patience at having to wait for longer at final destination due delays caused by storage staff. Job was completed well within the two hour slot. (re: straps/belts- unanswered as not known) Thanks
Dean was superb. Did as much multi tasking as possible. Kept checking if I was OK with the weight to carry along with him. Very warm and professional. Will certainly recommend him.
Dean made the move so much smoother than I had expected. Finished more than an hour earlier than expected and had a good laugh doing it. Would definitely recommend.
Both Dean and Calon were fantastic, we couldn't recommend them more. Accommodating, helpful, friendly. Great service, thanks again. Matt & Mike at Mcasso
Would recommend lovely bloke, made the move enjoyable
The driver was very good. Helpful, friendly and hardworking. But the assistant was a bit slap dash and reluctant to pull his weight.
Dean was friendly and super helpful. Recommended.
It was a pleasure to spend the morning with Dean, it made our move much less stressful than anticipated!
Dean was great; on time and was very helpful with helping to move things in and out of the van. He was cheerful and friendly throughout the trip as well.
Great service, really friendly and got the job done quickly. Would definitely recommend.
it was a small move, done very quickly and very well. 30 minutes to load and another 20 to off load. all delivered intact, nothing damaged and cheerful service too!
Very friendly and interesting man with van
Nice driver
Dean gave 110% - helpful, courteous and patient. Made the whole move a pleasure. Great van chat too.
Brilliant, reliable and helpful driver! Thanks
Driver was very helpful and friendly. I needed to alter the time at the last minute and the driver was extremely flexible.
very helpful and communicative, really happy to have chosen Dean to help!
I had a really good driver called Dean, really nice guy and I will be using him again next time I move.
Dean was very friendly, helpful and on time. Overall great experience. Would definitely hire him again.
Dean was super amazing! It made the move a more cheerful one and I had a great laugh with him! He knew the area very well and so found a parking spot very quickly (being that a difficult area where to park...a van above all).
I do strongly recommend him if you need to move and I will definitely use his service again!
Dean was extremely helpful and hard working. I would certainly use him again.
Highly recommend. Polite and friendly.
Driver very friendly and professional! Awesome work!
Excellent! Dean is super helpful. He makes the moving went super smooth and quick.
Dean was awesome. He went above and beyond what he needed to do, even getting me brownie points with my girlfriend! Had a good laugh all day. Can't recommend him enough.
Highly recommended.
Dean was a top quality driver, I'd book him again just for the bants.
Dean updated me en route to my home and arrived on time. He's a lovely man. Diligent and very can do. He was very nice to my son, as we were passengers. Helped with large share of the carrying , doing the heavy stuff for me and made the whole experience feels smooth and efficient. Will definitely book him again! Big thumbs up! x
Dean was brilliant arrived early was a perfect gentlemen thank you.
Dean was fabulous - great help, mucked in and gave us lots of help and just a lovely man
Dean made the move a painless experience and was very helpful throughout. Would happily recommend him and will be using him again.
An absolutely fantastic service,fantastic office ,was so straight forward,the driver Dean was a kind friendly helpful man couldn't have wished for anything better. If we move again I would definitely go with them again and I recommend this this company to everyone who wants anything moved or is moving
Great communication, helpful, friendly and on time both ends. Highly recommend.
Dean made our move way less stressful than it would have been. Laidback and friendly attitude and also very efficient. Everything was neatly stacked in the van and arrived safely. Would definitely recommend.
Dean and I are now best friends! He was beyond helpful and a pleasure to spend 3 hours with!
guy with good sense of humour, reliable, polite, helpful :)
The driver communicated well with me and I kept me informed of his arrival time. The journey was very pleasant and we had a great conversation
Would definitely recommend him
Dean was great. Super efficient, caring and quick to respond to all correspondence. Thank you Dean for helping!
Really great experience with Dean - would definitely use again and recommend!
Great service and great guy - pleasure to deal with, highly recommend!
Excellent
I really cannot recommend this driver/service highly enough - he was brilliant. So helpful and cheerful. He was prepared to go the extra mile for packing, loading and driving and we will certainly hire him again.
Dean was brilliant - he arrived early and was able to load the van in less than 10 minutes! Fantastic service, super respectful and efficient. Thank you.
Superb service. And friendly!
Great service
The driver came earlier than collection time. Really helpfull. Helping to load and unload. Would recommend to anyone!
Driver was very helpful, professional, nice and friendly. Would hire again
Dean was really friendly and easy to work with.
Very good driver
Awesome guy, great company for our move
The reason we were moving furniture out of my late sister's flat was it was going to charity and we hadn't had time to arrange for them to come and collect it. During the move, my brother found out that Dean worked a Refugee charity, spoke to his boss and we were able to give them the furniture rather than it being brought back to our house for disposal. Was very pleased with the result and save everyone time and gone to a good cause which my sister would have liked. Thanks very much for excellent service.
Very good, vet pleasant and excellent at packing into tricky spaces.
Dean is a fantastic mover! Got everything loaded up nice and quickly, nice driving style so I knew everything in the back would be fine, and was friendly and chatty throughout. If you need a man and van, Dean's the man!
Great service. Dean is a friendly helpful guy. Thanks.
Dean was great - punctual, helpful, great at working out how to get everything packed in the best way possible to prevent damage, and good company on the trip to the new house. Highly recommended.
Dean was an absolute legend! :) Friendly,chatty and made my moving easy and fast, would definitely call him again.
Dean was very friendly and efficiently moved all the items from our old place to the new flat. Would hire him again.
Dean was really conscientious and friendly - we'd definitely work with him again.
What a fantastic service! This guy is seriously impressive with how he managed to pack all my stuff in to his van... a true tetris master! He was really respectfull of my stuff and was really professional. Dean is genuinely a nice guy and can be completely trusted from my experience. I'd happily utilise his services again.
Dean could not have been more helpful, he took extreme care with our belongings and took the hassle out of our house move, extremely professional and would definitely recommend to anyone.
Great guy and made the moving process very easy for us. Would highly recommend Dean.
Excellent experience! Dean was on time and a very pleasant company for our one hour drive to the airport. Highly recommended!
Dean was a really nice guy! Really happy with the service and would definitely use again.
He was early, and called me and asked if that was okay. It definitely was! He was super friendly the whole move and felt like a part of the gang, as we had some friends helping us out too. If I need to move again and he's still in business, I'd definitely book him again! Thank you so much for your help!!
The driver who was meant to do my pickup messaged me very shortly before my booked time to let me know he was at a mechanic's and "wasn't going to be on time", and didn't seem to think this was too much of a problem. I had to contact the office to request a different driver. My booking was therefore late, however the Compare helpdesk and the driver who picked up the urgent job were very helpful and made things happen as quickly and smoothly as possible.
He was really nice and helpful . He called before
Unbeatable service! Dean was fantastic, thoroughly recommend :)
The driver was friendly and courteous, and called in advance to say he was stuck in traffic, and would be delayed by 10min. Good driver, too.
Very good experience all round
Excellent, easiest move I ever made. We were done within an hour, in spite of boxes splitting!
Driver was very polite and helpful. In spite of having booked a same-day service and on top of that, after 22.00, he did everything with lots of enthusiasm and didn't complain even once. He also made sure I was OK when I was trying to help carrying some light-weight items. I'd recommend his service without a doubt.
He was a massive help and really easy to get on with I would recommend him to anyone.
An hour late due to a previous job running long, but let me know well in advance. Very friendly, helpful and efficient, and I even got a free guided tour of London thrown in.
Dean was ace. Very helpful, very good at packing, very patient and great chat. We'd use him and his van again.
Dean called to ask if he could come along earlier and allowed us to pick a time when we were ready. He was very polite and did more than was required to do for the job, taking half the expected time to complete it! Very smooth driving and all of our items arrived in perfect condition.
Dean was very helpful and friendly. Everything went incredibly smoothly.
He was lovely, very nice and respectful
Great service from Dean, I was a couple of minutes late and he was already waiting for me. Made picking up my Gumtree item very straightforward
Amazingly efficient and very easygoing - would recommend!!
Only reason for not being 5 star was he was running a bit late, that being said he kept me completely in the loop and was super helpful. A good fast move! Will definitely recommend Dean to friends and use him again!
Lovely guy, very respectful, helped me no end and even bought me a bottle of cold water because it was such a hot day. Couldn't recommend him more. Great value for money.
Best driver ever. Made my view very easy and helped a lot! Couldn't have been better
Dean was excellent. I should have booked 3 hours instead of 2 but we managed. Couldn't have done it without him. Cheers
Absolute perfection. Dean arrived early and phoned ahead to ask if this was ok. He advised me about sizing and was very efficient, using space effectively and moving my stuff quickly and carefully. He was very friendly and made the whole experience stress-free, which was unexpected. I would thoroughly recommend Dean, and he will always be my first choice in future.
Excellent driver. Massively helped me out at sort notice. Will definitely use again. Thank you!
Very helpful driver grateful for all the help will use again.
I had never used such a service before & felt at ease and trust when dean called just called to touch base. Smooth and reliable service ! I would 100% recommend dean and go to him first if I need this service again.
Dean was a great help to us in moving our things into storage. He is very good at managing space and a very nice person.
Dean was a late replacement driver and I couldn't have wished for better.
Dean was punctual, polite and even arranged for me to get a lift to the pick-up point on his way there.
I would definitely recommend Dean for any job you have.
I was provided with a replacement drivcer at the last minute who arrvied an hour late - that said, it was not his fault. He was polite and very helpful.
