Very helpful and friendly, was chatting with my 7 year old. It went smoothly.
I can not thank Harley enough for helping me move. I'm a rather small, young woman that had no additional help and a lot of stuff to move! Harley was so lovely and kind and did all the heavy lifting. On-time, quick and was just a pleasure to talk to. I 1000000% recommend Harley and will use him again when the time comes! :D
Harley was great, friendly and helpful and he made the move very easy.
First driver was going to be late one hour and a half, at the end I was assigned another driver two hours and a half later. This driver arrived on time and was great, but nearly 3 hours after the time I booked.
Harley was late but he was helpful and nice, definitely will book again :)
Harley was more than helpful, made my move quick, efficient and stress free!
Very nice and friendly guy
Harley was very professional and helpful with our move. He was also patient having to wait for us to arrive at our destination and helped with all heavy lifting. Would recommend!
Harley was friendly and really helpful
It was a great experience, the driver was super helpful and friendly. Thank you!
Harley is very professional and respectful to the items. Highly recommended.
Driver Harley was a great problem solving guy but we had a problem in that I ordered a medium sized van to take stuff to the local recycle centre and a large high-top van arrived. We then had to go to a with-bridge recycling centre outside Bolton, which was probably not the closest one. But the driver was very helpful, borrowing hard-hats and putting on PPE and unloading the van by himself as there wasn't enough hi-viz for me to help. I had to get an Uber home. So, although the driver was a great guy, this trip cost me 25 pounds more in drivers fees and 17.50 pounds in return Uber charges. Not an entirely professional morning but the job was done, so happy about that.
Great and willing service.
Harvey was wonderful and I cannot rate him high enough he deserves 10 stars not 5
Fantastic driver, polite, on time, extremely helpful and customer focused
Absolutely brilliant, got me out of a tight spot, would recommend.
Harley was great! He was really polite and friendly. Would definitely use him again.
The delay was understandable as he had other commitments. Thankful he still came.
Really helpful. Thank you
Amazing person! Did everything to make our moving experience easy and less stressful. Very respectful and went out of his way to protect our belongings! Can’t praise him enough and definitely recommend him!!! I will be a retuning customer!
For those who are concerned he was very responsible and wore PPE and maintained social distancing.
It is understandable that the driver first assigned to this move was taken ill. It was annoying and alarming that the second driver assigned did not know anything about the job! However, Jonathan rallied and came up with another driver who turned out to be excellent. In the end, the delay amounted to no more than two hours. Well done, Jonathan, and thank you very much.
Your driver was very helpful and a pleasant chap.
My driver was friendly and helpful.
The driver was very excellent in fact knew all the trade tips on getting goods through tight spaces. Was helpful and with a happy good approach, can not fault him.
I really thank the driver for his patience, his professionalism and foresight.
I will be recommending him and hope to get him if I need moving in the future.
Thank you!!!
Absolutely wonderful and Very pleasant people to deal with !!!!
Smooth move, the driver was very helpful. Thanks Harley!
I requested for them to take away an old bed and they did this for an extra charge with no fuss. Thank you
Driver was exceptionally careful with driving as to protect the items even in tough traffic and small winding roads but still very fast. Very nice and pleasant to chat to, very helpful getting items to and from both locations
I had to pay 60£ more because I didn’t mention the right number of stairs
Prompt, diligent and great support for our move. Highly recommended!
Very experienced and quick service.
Great driver, very helpful
Driver is a nice guy and helpful 👍🏼
What a nice helpful and friendly man.
Amazing! Very helpful and friendly, would definitely recommend.
Harley was excellent. I had originally booked someone else who had to pull out at the last minute, and Harley was assigned as the replacement driver. He was fantastic right the way through our move. He was incredibly helpful and had all the right equipment to make moving the heavier items easier. He was very careful with the more fragile items as well. He was very punctual and finished the job ahead of schedule. He had two spaces in his van for us to ride in from one house to the other, and was incredibly accommodating. I would highly recommend using Harley as his services are 10/10!
Very friendly driver and good helper.
Absolutely fantastic friendly service. Would definitely recommend!
Harley has been extremely helpful and really nice during the move. It was a pleasure to work with him.
Absolutely amazing experience, moving was made much less stressful!
Really lovely guy! Put a big smile on both of our faces, and really helpful :)
Harley was lovely, he did arrive 20 mins late due to traffic but we still got the move done in the two hours. Got all our stuff in the van and drove considerately.
The driver was came 11 minutes later than expected (which isn't an issue). After getting everything and getting to the final address, the job was completed 13 minutes later than expected. Although he arrived 11 minutes later than the booked time, I was still charged for an additional 30 minutes. Also, I had chosen the 1 flight of stairs in the booking which charged me more, but he was rushing once we got there and ended up placing all my things at the base of the stairs and I carried them up myself. So all in all, I ended up paying a stairs charge and an additional 30 minutes, for no reason.
Driver's response:
Hi
Thanks for your email.
The job went over by about 22min, and I was late about 9min. If the customer has asked for a consideration which I do give, then I would have known what to do at that point in time.
As per the stairs. I can even describe the customer room upstairs ( he has a brown medium size wardrobe with designs in front, he has a bluish double base bed which he asked if I could take to rubbish and I explained I have another job after his). his white head boards, His boxes And his heavy luggage filled with books were taken upstairs by me.
Is it because I explained to him that I can’t take his old double base bed that he has decided to make a complain?
If he said I did not take any thing upstairs, how did we get his bookshelve upstairs? We did that together!
If there’s any question that I have not answered please bring my attention to it
Thanks
Harley Transport
My driver was very helpful and nice
Great guy - made the move so easy.
Harley was blast and very helpful, thank you so much!
Incredibly fast and super friendly! Highly recommend!
Harley were very helpful, kind and nice. His diving skills are very good. Extremely recommended! Thank you!
He was very helpful with helping us to get the sofa into our house. We highly recommend him. Thank you Harley
Great ride and very positive and fun. Reccomend.
The driver was slightly late due to traffic, but called ahead to let me know, and arrived punctually at the rescheduled time. The driver took care in moving my stuff and packing the van, and the drive was smooth. Happy to recommend.
Harley was absolutely super. On time, carefully packed the van and drove very safely across London. Brilliant.
Friendly and efficient service. We had some awkward shaped objects not yet in boxes and Harley easily found a solution to move them. I would really pleased with the whole process and would highly recommend.
Harley is the absolute best. He was very courteous in the delivery of his service and myself and Wife were absolutely wowed. He topped a quick and efficient move off with some fantastic DIY skills in helping with setting up the furniture. Harley all the way!
Harley was really helpful and the driver was very smooth. Would highly recommend.
Very polite and friendly. Respectful of my personal belongings, very careful with them. Worked fast and efficiently. Slightly late due to traffic, but not so late that it had any effect on the move.
these guys are the business!
Harley was exceptionally helpful; had tools which helped us take apart furniture which proved to difficult to move. He made the whole moving process a lot less stressful; we can’t thank him enough! Superb service.
Great service from two great guys - would definitely use again
Was only 30 minutes late but rang ahead to let me know so it was no problem. Helped move furniture to the correct floors in the new house and did it in good time. Both guys were friendly and polite. Thanks for the help.
Very happy with the service, excellent
Harley from Harley Transport was exceptional. He was extremely kind and respectful and made a very stressful move much less so. Highly recommended! A+
Extremely friendly and helpful
Harley is a friendly, outgoing responsible and fast worker! he was so helpful and went out of his way in helping me move. I would recommend him and if I ever had another move use him again
Very friendly and helpful driver!
Harley was very nice and helpful. We even stopped to pick up a bed on the way which was unplanned. And then he actually helped me put the bed together. Much appreciated.
Currently waiting for reply on compensation as we were massively delayed.
CMV response: We are very sorry to hear that the driver was so delayed to this booking. We do have a clear refund policy for lateness attached to every booking confirmation, and this customer has been refunded in line with this.
Harley was friendly and polite throughout. I needed some packaging taking to a recycling centre, and despite having to try 3 different centres, Harley was patient and helpful.
Harley came as a last minute replacement and was excellent. Really helpful with a tricky washing machine move upstairs as well as other large pieces
Fantastic friendly service. Would use again.
