JP Man&Van Ltd. / Sergey.

Trust Score: 10 - Excellent

Gold

4,575

miles driven by this driver

377

customers booked this driver

customers reviewed this driver

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Man with Van removal services in UK/EU

We cover:

We work out of our London depot, but we work Nationwide and EU.

• London (All Areas)

• UK/Nationwide/EU

Transit van size:

Length: 2.4 m / 7.8 ft
Width: 1.7 m / 5 ft
Height: 1.4 m / 4 ft
Payload: 1200 kg
Seats (inc driver): 3

Size of luggage compartment for large objects (Wardrobe, bed, fridge etc.):

Length 2,500 mm
Width 1,250 mm
Height 1,350 mm

Size of luggage compartment for overall load:

Length 2,600 mm
Width 1,650 mm
Height 1,350 mm

Seats (inc driver): 3

For any additional information please send us an email, we are always happy to help.

Reviews

Driver was on time Had straps and blankets Driver was respectful Excellent driver! So helpful so quick, super efficient! Highly recommended! Would definitely book again! He arrived on time and was so quick running up and down the stairs and making sure we finish on time. Best driver ever.	1 day ago
Driver was on time Had straps and blankets Driver was respectful Very efficient and excellent packing skills - he managed to fit everything in!	2 days ago
Driver was on time Had straps and blankets Driver was respectful The driver was amazing helpful, he was super on time , doing a great job, respectful, I was a bit worried being just me and him, but everything went smooth , couldn’t be better . I really recommend him. Thank you	3 days ago
Driver was on time Had straps and blankets Driver was respectful Respectful driver and very well mannered	4 days ago
Driver was on time Had straps and blankets Driver was respectful Excelent service! Thank you!	5 days ago
Driver was not on time Had straps and blankets Driver was respectful Was scheduled to be picked up at 11:30am. On the day, I received a call that the driver assigned can’t make it and that they’ll send someone else. Picked up at 1pm instead. They were very apologetic especially the driver even if he wasn’t the one assigned initially and the delay is clearly not his fault. He was also very polite and even helped with moving items even when I told him I didn’t pay for assistance carrying items.	1 week ago
Driver was on time Had straps and blankets Driver was respectful	1 week ago
Driver was on time Had straps and blankets Driver was respectful	1 week ago
Driver was on time Had straps and blankets Driver was respectful	1 week ago
Driver was on time Didn't have straps and blankets Driver was respectful	2 weeks ago
Driver was on time Didn't have straps and blankets Driver was respectful Very helpful, thank you.	2 weeks ago
Driver was on time Had straps and blankets Driver was respectful	1 month ago
Driver was on time Had straps and blankets Driver was respectful Very polite, efficient service. Would use again.	1 month ago
Driver was on time Had straps and blankets Driver was respectful	2 months ago
Driver was on time Had straps and blankets Driver was not respectful The following problems: 1. The driver drove so close to the cars in front we were fearing for our lives for most of the journey. 2. The driver missed the turning from the M25 for the M1 - not exactly easy to do considering what a huge junction it is - adding at least 15 minutes to our journey time! 3. We were being taken to the NEC - the Exhibition Centre is huge, and carries more than 1 postcode. We needed to be taken to the Lorry Park (N12 - as I discussed on the phone the day before) - but once we'd arrived at the postcode on the original quote the driver stopped the vehicle and told us if we wanted to go further it would mean another 'stop' and more money! He expected us to offload in the middle of a road with no obvious place/building to load our goods. Totally thoughtless, ignorant and childish behaviour. It was ridiculous from start to finish. The driver was inconsiderate, disrespectful and should not be tasked with such a job. Do not use this driver. If he is simply a 'driver' for a fleet he has let the company down and will cost the company business losses. Driver's response: We are really sorry to hear you had a bad experience with us. I will answer your review step by step: 1. All the way to Birmingham you were driven at not more then 60 mph and from my own experience, the driver is responsible and safe. If you thought it was not safe you could have just simply asked him and he would do so, that is not a problem. 2.I agree, he missed a junction and the journey was 10-15 min longer but you arrived on scheduled time with no extra costs. Considering that he was helping you to load and unload the van and you hadn’t paid for it, I guess it recovers the time. 3. About the location of a drop off point, there was no description on the booking. I remember I received a call from you to confirm the booking but not sure you mentioned about the exhibition entrances and a drop off point. If I missed it I do apologise, that’s my mistake. That was a misunderstanding from the driver's side. For an additional stop we usually charge £5, that’s correct. But when you explained to the driver that it’s on the territory of the exhibition he finished the job with no problems and no extra costs. We would never consider to leave a customer in the middle of the road as it contradicts our service ethics. Thanks to our customer's review we can improve our services and never make the same mistakes again. Thank you again for using our company. Sincerely, Joseph / JP Man&Van Ltd.	2 months ago
Driver was on time Had straps and blankets Driver was respectful Sergey was very polite and helpful and had everything that was necessary - would highly recommend!	2 months ago
Driver was on time Had straps and blankets Driver was respectful Thank you for your help	2 months ago
Driver was on time Had straps and blankets Driver was respectful Driver was very helpful moving/stacking my items and we made it across London in really good time.	2 months ago
Driver was on time Had straps and blankets Driver was respectful	2 months ago
Driver was not on time Didn't have straps and blankets Driver was respectful	2 months ago
Driver was on time Had straps and blankets Driver was respectful Excellent	2 months ago
Driver was on time Had straps and blankets Driver was respectful	3 months ago
Driver was on time Had straps and blankets Driver was respectful Great the driver was polite and even waiting 15 minutes whilst I picked the keys up to my new place	3 months ago
Driver was on time Had straps and blankets Driver was respectful Our driver was excellent. He was very patient with us having quite a bit to load into the van (and having to move it across to the street where he was parked from our flat). He assisted in loading and unloading and was courteous, respectful, helpful and an excellent driver. Great experience.	3 months ago
Driver was on time Had straps and blankets Driver was respectful	3 months ago
Driver was on time Had straps and blankets Driver was respectful Very very good !!!!	3 months ago
Driver was on time Had straps and blankets Driver was respectful The driver was friendly, helpful, fast and efficient. Couldn’t have asked for anything more	3 months ago
Driver was on time Didn't have straps and blankets Driver was respectful	3 months ago
Driver was on time Had straps and blankets Driver was respectful He was really nice with us! He was respectful and I would recommend him!	3 months ago
Driver was on time Had straps and blankets Driver was respectful	3 months ago
Driver was on time Had straps and blankets Driver was respectful	3 months ago
Driver was on time Had straps and blankets Driver was respectful The driver was prompt and polite. The van size was medium but smaller than the previous medium size van I ordered, therefore we had to do the journey in two trips. Not ideal. CMV response: All vans comply with the minimum van load space specifications as shown on the website.	4 months ago
Driver was on time Had straps and blankets Driver was respectful	4 months ago
Driver was on time Had straps and blankets Driver was respectful	4 months ago
Driver was on time Had straps and blankets Driver was respectful	4 months ago
Driver was on time Had straps and blankets Driver was respectful Perfect move, unable to fault any aspect.	4 months ago
Driver was on time Had straps and blankets Driver was respectful Really helpful, nice guy. Communication was good. Deserves all a good rating.	4 months ago
Driver was on time Had straps and blankets Driver was respectful The service was excellent! I will recommend this company for sure! K	5 months ago
Driver was on time Didn't have straps and blankets Driver was respectful The driver is nice and helpful	5 months ago
Driver was not on time Had straps and blankets Driver was respectful Nice service although was late hour and half but the reason was understandable and I was kept updated with the arrival time. The blankets could use a wash but other than that, really happy.	5 months ago
Driver was on time Had straps and blankets Driver was respectful	5 months ago
Driver was on time Had straps and blankets Driver was respectful	5 months ago
Driver was on time Had straps and blankets Driver was respectful	5 months ago
Driver was on time Had straps and blankets Driver was respectful	6 months ago
Driver was on time Had straps and blankets Driver was respectful	6 months ago
Driver was on time Had straps and blankets Driver was respectful Excellent service. Was early. Very friendly and helpful. Would definately recommend snd use again.	7 months ago
Driver was on time Didn't have straps and blankets Driver was respectful	7 months ago
Driver was on time Had straps and blankets Driver was respectful	7 months ago
Driver was on time Had straps and blankets Driver was respectful	7 months ago
Driver was on time Had straps and blankets Driver was respectful Great job. Very efficient and friendly. Nice job!	8 months ago
Driver was not on time Had straps and blankets Driver was respectful Driver was late by 1 hour	8 months ago
Driver was on time Had straps and blankets Driver was respectful	8 months ago
Driver was on time Had straps and blankets Driver was respectful Highly recommended. The driver was on-time and very helpful	8 months ago
Driver was on time Didn't have straps and blankets Driver was respectful Hassell free, punctual and helpful. Impressed.	8 months ago
Driver was on time Had straps and blankets Driver was respectful Great driver, helpful and polite	8 months ago
Driver was not on time Had straps and blankets Driver was respectful The driver was very polite and accommodating and made the moving process much less stressful than it could have been.	9 months ago
Driver was on time Didn't have straps and blankets Driver was respectful I was impressed with the whole process.	9 months ago
Driver was on time Had straps and blankets Driver was respectful	9 months ago
Driver was on time Had straps and blankets Driver was respectful Very helpful with a “can-do” attitude. The move was quicker than I thought. The driver helped me place each item in separate rooms in my house. He really went above and beyond! Thank you!	9 months ago
Driver was on time Had straps and blankets Driver was respectful	9 months ago
Driver was on time Had straps and blankets Driver was respectful	9 months ago
Driver was on time Had straps and blankets Driver was respectful Incredibly helpful	9 months ago
Driver was on time Had straps and blankets Driver was respectful The driver was great. Very friendly and very helpful.	9 months ago
Driver was on time Didn't have straps and blankets Driver was respectful	9 months ago
Driver was on time Had straps and blankets Driver was respectful	9 months ago
Driver was on time Had straps and blankets Driver was respectful	9 months ago
Driver was on time Had straps and blankets Driver was respectful Great service, would definitely recommend and use again	9 months ago
Driver was on time Had straps and blankets Driver was respectful	9 months ago
Driver was on time Had straps and blankets Driver was respectful	9 months ago
Driver was on time Had straps and blankets Driver was respectful	9 months ago
Driver was on time Had straps and blankets Driver was respectful Excellent service. My driver was punctual, friendly helpful and diligent. Thank you!	9 months ago
Driver was on time Had straps and blankets Driver was respectful Really helpful guy, nice and polite - great service	9 months ago
Driver was on time Had straps and blankets Driver was respectful	10 months ago
Driver was on time Had straps and blankets Driver was respectful	10 months ago
Driver was on time Had straps and blankets Driver was respectful Mark was timely and efficient as well as helpful beyond requirement. I would book him again.	10 months ago
Driver was on time Had straps and blankets Driver was respectful Extremely satisfied with the service. Mark, the driver, was excellent and professional, I’ll recommend it to all my friends and use it again myself if need in the future. The best moving service I ever had in London for the past 13 years. Thanks so much. Aksana	10 months ago
Driver was on time Had straps and blankets Driver was respectful An excellent professional service and very helpful. I will certainly use again.	10 months ago
Driver was not on time Had straps and blankets Driver was respectful Really nice and attentive driver and helped me put my stuff onto the van. Would defenitely contact them again for my next move!	10 months ago
Driver was on time Had straps and blankets Driver was respectful Great service. Arrived on time and helped with moving the boxes. Thanks for the help!	10 months ago
Driver was on time Had straps and blankets Driver was respectful	10 months ago
Driver was on time Had straps and blankets Driver was respectful It was fantastic!! Very unstressful and comfortable! Thank you!!	10 months ago
Driver was on time Had straps and blankets Driver was respectful The driver was really helpful and the move was indeed painless - We had planned for 3 hours in total, and were done after 2h15 min aprox! Many thanks and great job	11 months ago
Driver was on time Had straps and blankets Driver was respectful	1 year ago
Driver was on time Had straps and blankets Driver was respectful	1 year ago

Driver was on time

Had straps and blankets

Driver was respectful

Excellent driver! So helpful so quick, super efficient! Highly recommended!
Would definitely book again!
He arrived on time and was so quick running up and down the stairs and making sure we finish on time. Best driver ever.

1 day ago

Driver was on time

Had straps and blankets

Driver was respectful

Very efficient and excellent packing skills - he managed to fit everything in!

2 days ago

Driver was on time

Had straps and blankets

Driver was respectful

The driver was amazing helpful, he was super on time , doing a great job, respectful, I was a bit worried being just me and him, but everything went smooth , couldn’t be better .
I really recommend him.
Thank you

3 days ago

Driver was on time

Had straps and blankets

Driver was respectful

Respectful driver and very well mannered

4 days ago

Driver was on time

Had straps and blankets

Driver was respectful

Excelent service! Thank you!

5 days ago

Driver was not time

Had straps and blankets

Driver was respectful

Was scheduled to be picked up at 11:30am. On the day, I received a call that the driver assigned can’t make it and that they’ll send someone else. Picked up at 1pm instead. They were very apologetic especially the driver even if he wasn’t the one assigned initially and the delay is clearly not his fault. He was also very polite and even helped with moving items even when I told him I didn’t pay for assistance carrying items.

1 week ago

Driver was on time

Had straps and blankets

Driver was respectful

1 week ago

Driver was on time

Had straps and blankets

Driver was respectful

1 week ago

Driver was on time

Had straps and blankets

Driver was respectful

1 week ago

Driver was on time

Didn't have straps and blankets

Driver was respectful

2 weeks ago

Driver was on time

Didn't have straps and blankets

Driver was respectful

Very helpful, thank you.

2 weeks ago

Driver was on time

Had straps and blankets

Driver was respectful

1 month ago

Driver was on time

Had straps and blankets

Driver was respectful

Very polite, efficient service. Would use again.

1 month ago

Driver was on time

Had straps and blankets

Driver was respectful

2 months ago

Driver was on time

Had straps and blankets

Driver was not respectful

The following problems:
1. The driver drove so close to the cars in front we were fearing for our lives for most of the journey.
2. The driver missed the turning from the M25 for the M1 - not exactly easy to do considering what a huge junction it is - adding at least 15 minutes to our journey time!
3. We were being taken to the NEC - the Exhibition Centre is huge, and carries more than 1 postcode. We needed to be taken to the Lorry Park (N12 - as I discussed on the phone the day before) - but once we'd arrived at the postcode on the original quote the driver stopped the vehicle and told us if we wanted to go further it would mean another 'stop' and more money! He expected us to offload in the middle of a road with no obvious place/building to load our goods. Totally thoughtless, ignorant and childish behaviour.
It was ridiculous from start to finish. The driver was inconsiderate, disrespectful and should not be tasked with such a job.
Do not use this driver. If he is simply a 'driver' for a fleet he has let the company down and will cost the company business losses.

Driver's response:

We are really sorry to hear you had a bad experience with us.

I will answer your review step by step:

1. All the way to Birmingham you were driven at not more then 60 mph and from my own experience, the driver is responsible and safe. If you thought it was not safe you could have just simply asked him and he would do so, that is not a problem.

2.I agree, he missed a junction and the journey was 10-15 min longer but you arrived on scheduled time with no extra costs. Considering that he was helping you to load and unload the van and you hadn’t paid for it, I guess it recovers the time.

3. About the location of a drop off point, there was no description on the booking. I remember I received a call from you to confirm the booking but not sure you mentioned about the exhibition entrances and a drop off point. If I missed it I do apologise, that’s my mistake. That was a misunderstanding from the driver's side. For an additional stop we usually charge £5, that’s correct. But when you explained to the driver that it’s on the territory of the exhibition he finished the job with no problems and no extra costs. We would never consider to leave a customer in the middle of the road as it contradicts our service ethics.

Thanks to our customer's review we can improve our services and never make the same mistakes again.

Thank you again for using our company.

Sincerely,

Joseph / JP Man&Van Ltd.

2 months ago

Driver was on time

Had straps and blankets

Driver was respectful

Sergey was very polite and helpful and had everything that was necessary - would highly recommend!

2 months ago

Driver was on time

Had straps and blankets

Driver was respectful

Thank you for your help

2 months ago

Driver was on time

Had straps and blankets

Driver was respectful

Driver was very helpful moving/stacking my items and we made it across London in really good time.

2 months ago

Driver was on time

Had straps and blankets

Driver was respectful

2 months ago

Driver was not time

Didn't have straps and blankets

Driver was respectful

2 months ago

Driver was on time

Had straps and blankets

Driver was respectful

Excellent

2 months ago

JP Man&Van Ltd. / Sergey.

Get a quote from JP Man&Van Ltd. / Sergey.

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Length: 2.4 m / 7.8 ft

Width: 1.7 m / 5 ft

Height: 1.4 m / 4 ft

Payload: 1200 kg

Seats (inc driver): 3

Seats (inc driver): 3

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