Kasim S Man and Van Services
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Trust Score: 10 |
Trust score is a rating of how trustworthy and reliable the driver is, taking into account customer reviews and our own experience. |
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Gold | Gold Drivers have passed our most stringent checks and provide the highest level of insurance, including Goods In Transit and Public Liability. |
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Hero |
Heros are service providers who have displayed the highest levels of professionalism across multiple moves. All service providers who display our hard to win Hero badge are highly recommended. |
36,612
miles driven
1,020
moves completed
266
customer reviews
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Customer Reviews
Sympathetic, helpful, enthusiastic, punctual, excellent service
Yes he did
He arrived on time and was very helpful and friendly.
He arrived on time and was very helpful and friendly.
Sympathetic, helpful, enthusiastic, punctual, excellent service
Yes he did
The driver was more than helpful through a very chaotic move.
Thank you very much .
Phoenix
Very friendly, helpful and transparent
I would highly recommend Kasim to anyone in need of support during their move. Kasim is extremely professional, and understands how stressful moves can be. He arrived on time (despite a relatively last minute booking) and provided support throughout the move. As a true expert, he is able to estimate exactly the time things take - we arrived on the dot. He is there to ensure that your move will go as smoothly and pain-free as possible. I highly recommend Kasim if you want quality and reliable services.
Fantastic, he called to ask if we were ready early (which we were) was extremely helpful with a bulky take with removal and fitting. Great service
Fantastic!
The driver had forgotten about the move date. He was unsure on how to take off a unit in two. As a result my unit suffered some damage and also the home where it was moved from. He was polite and apologised for the confusion.
Called ahead to let me know of the short delay so it was not a problem at all. Very pleased with the service, would recommend!
Our driver was great! He let me know he was going to be late because of a previous job over running. He managed to fit all our stuff in a medium size van when it seemed impossible! I panicked with realisation we should have booked a bigger van, but he put us at ease and did his absolute best! He was extremely patient and I would be happy to book again. Thanks for your help!
Very friendly and accommodating
Great service and very helpful! Everything was protected and delivered perfectly.
Kasim was friendly and did a great job. He was very efficient and took really good care of the removal. Thanks for the service! Would very much recommend!
The driver was 30mins late. Then reasoned with me to why he was late. I said it was fine simple because I was feeling nervous and i desperately needed to move my things. The driver did not wear a mask securely over his nose and mouth. Then argued with someone on a call he took whilst driving. He consistently looked at his phone whilst driving and in fact took the wrong road during the first 5mins of the journey despite using a sat nav. Not concentrating, slow driver. Did not make me feel at ease. He also had a dirty van full of takeaway cartons and empty plastic bottles. I will never use this again because this driver in particular had incredible ratings but I experienced quite the opposite.
Excellent service. Excellent driver!
Was really helpful and friendly, thanks.
Even if the driver was not on time he called and explained the situation beforehand which helped a lot with the planning. He had all the necessary equipment to make sure the things are not damaged during transport and he helped carry the stuff. Highly recommend.
Very helpful and everything went smoothly
Kasim was very polite and helpful. I would use him again
Great driver
Excellent! God bless
Telephoned to let me know he was running 20 minutes late. Came with appropriate equipment. Polite, helpful and professional. I woulf definately use him again. Thank you
Kasim was great. Very kind and helpful.
Perfect couldn't fault what so ever
Excellent - complicated move of a very heavy bulky machine - great service would use again
Great service , fast and efficient, polite and helpful driver , thanks
Really helpful and friendly driver, arrived on time and made the whole process very stress free and easy!
Thanks Kasim! 👌
Very nice guy, he was very helpful and kind. I highly recommend him.
Driver is very respectful and considerate! Highly recommended!
Really helpful and respectful
Excellent service could not recommend highly enough
Even though traffic delayed him , he kept me up to date on his time of arrival . He was extremely quick and respectful with my possessions and his character was friendly and warm.
Kasim was very helpful, friendly and understanding of my situation. Would recommend to anyone!
Kasim was very helpful & did the job well. Would definitely recommend him
Our driver was absolutely brilliant from start to finish - we could not fault him. He was very respectful with our belongings and the whole journey was very smooth.
Great guy, really accommodating - picked up my stuff from my office and handed to my neighbour, whilst I was working away!
The driver was very kind and cooperative and helped very effectively during the move
Great service, very friendly and helpful driver.
Excellent service provided. I can’t say enough good words. Really helpful and very friendly. Would highly recommend. Thank you for helping making the move so smooth yesterday!
Really nice driver. Suggested!
Excellent service from Kasim. Would use him again.
Very friendly and helpful, called me before to confirm he was on his way, would hire again!
The customer service is really nice, but the driver disappointed me a lot. He arrived an hour earlier and kept messaging me. He kept coughing in the van without covering his mouth, and he even asked me if he can smoke..... That was a terrible experience.
Driver's response:
"Hi,
I do not believe this feedback from the customer is reasonable or fair. I provided an excellent experience as a driver and tried to keep the client informed and only messaged her twice(screenshot attached) in relation to asking her if she was ready. I was one hour early and she was not there I waited patiently outside her property until she arrived from outside. When she arrived, I helped her load the van. She seemed really upset as she was being evicted by her friends for personal reasons.
I believe I was really supportive and I tried to calm her down as she was in tears.
I recall I had a hey fever due to which I was sneezing and I did cover my mouth and my head was turned toward the window whenever I sneezed. As with regards to smoking, although I asked her permission to smoke,
I chose not to out of respect.
It's disheartening to see such a bad review despite the fact that I provided excellent customer service and was emphatic towards her and her situation. This feedback could affect my future bookings even though I was fully reasonable and professional at all times.
Furthermore, I did not charge her for the extra flight of stairs that were not included in the original booking out of empathy.
Regards
Kasim Shah"
Very professional service. Extremely helpful and friendly. Highly recommend
All perfect and on time. Very professional and hands on approach. Highly recommended! Thank you
Good service
Kasim provided an excellent, professional service from start to finish. He worked really hard and couldn't have been more polite and helpful. Although he was a little late, he was in contact with me throughout the day, so I knew where he was on his journey and the new arrival time. Kasim comes highly recommended and I wouldn't hesitate to call upon his services if needed in future.
My experience was fantastic. He was ahead of time, incredibly friendly and even helped carry all my things to my front door. He went above and beyond. I highly recommend.
Excellent service. Nothing to say against. The gentleman did more than enough. Would recommend anyone and would use him every time we need this service. Thank you.
Kasim was friendly and helpful. I would happily book him again.
10/10
Kammal was amazing. Very helpful, good driver and did the job exactly to schedule.
Apart from being slightly late, kasim was great in helping me move my stuffs from my old place to the new one. Would definitely recommend him.
Very professional and prompt. Pleasure to do business.
Kasim is an excellent guy. Would highly recommend. Came 15min early, helped with dismantling of dining table and also assisted in loading storage area in a Tetris way to get maximum out of limited storage
My driver, Kasim, was AMAZING! Thank you so much. He went above & beyond. God bless. X
Highly recommend Kasir. Very quick move thanks to him. I will definitely use this services again! Very lovely guy. He even dropped me also to my station afterwards. Thank you guys carmen
The 2nd time using this driver, who helped me a great deal. He made the move quick and easy.
Great service! Kasim kept me updated at all times. We would definitely recommend this service.
The service was easy and the driver was very helpful. I would recommend for other people.
Kasim was a hero. Very helpful and great to chat to.
Very helpful, considerate and polite driver - I would definitely recommend Kasim and will use him again!
Excellent - cheerful and super helpful! Went above and beyond to get the job done.
Kas was so kind, friendly and helpful! He was really careful with my things and packed it all quickley and nicely in the van. We chatted for the whole 2.5 hour journey!
Professional. Quick. Safe. Excellent.
Everything went smoothly. The driver called us early to say he was gonna be late due to a delay in his previous job. He also helped us pack and unpack from the van and treated our stuff very carefully. Very good service, Thanks a lot
Very good service!
The driver is very patient and helpful.
Very pleased with the service
Even though the driver was very nice, there seems to be a discrepancy between what I requested online and what information he received. I filled in that I am moving from floor 1 to floor 2, but that didn't appear on his job at all. He got very panicky about it all because traffic had been dreadful and he'd run late. We finished everything on time; and we did have a lot of things - he was very helpful and helped us with everything but he also got a parking ticket as our place is on a main, busy road.
That didn't help the stress at all, so we tried to hurry as much as we could.
Can I request that the information is passed on correctly from customer to driver and not lost on the way, because it's not fair that drivers do more than what they're expecting, nor that customers are suddenly faced with potential extra charges.
CMV response:
We can confirm that as this was an online booking, the driver receives the information exactly as you enter it on the website and we have no involvement in this. We can see that you entered the following description for the booking:
Description
Items to be moved are a two-seater sofa, an armchairs, 3 chests of drawers, a washing machine, a small, under the counter fridge, and boxes.
We can also confirm that no stairs were included on the booking.
As your property was on a main road, it would have been helpful for him, and avoided the parking ticket issue, if you could have arranged suitable parking for the move.
Thank you.
Kasim was late as he was held up in the traffic from previous job in the morning, but he called in advance to alert us. He was very polite and apologetic for that. He was very helpful with loading and unloading. He was driving carefully and safely. He did not have blankets and straps as we did not request them and did not need them.
Polite. On time. Helpful. Don’t need much more.
Excellent service. Will use again and fully recommend.
Fantastic service. Kept in contact on the way to us, very smooth and efficient loading and unloading, excellent service. Highly recommended.
Kasim was great. On time and very helpful. Would definitely recommend
Kasim is a star. He was picking me up from a Safestore where I had all sorts of problems, including getting stuck in their lift. This delayed the time to get off with all my stuff, but he was very kind and understanding. During the trip he maintained a really friendly conversation and ended up totally lifting my spirits, which really made up for the awful experience at the store. I totally recommend him!
Great, efficient move and friendly service. Would definitely recommend.
Driver was brilliant, called in advance to let us know he would be late due to a traffic accident. Arrived earlier than expected in the end and was a really helpful, charismatic guy.
Extremely helpful
Excellent guy. He was very helpful and kept me inform on his eta. Would definitely recommend his services.
The driver was polite and professional.
No problems, definitely recommend him.
Very friendly, great guy
Driver was on time, and ready to help me load the van, very happy with my experience! My things arrived in a perfect state and to the right destination!
firstly it was late the first day and i had to re arrange wich is incovinient. plus i had to pay cash remaining amaount that you have not specified and so was not nice
Great service thank you
Genuinely lovely and professional man with van service, super hard working and polite. Packed everything carefully and took a passenger, 100% recommend
Great driver, very helpful and good conversation on drive. Will definetly use again
Very friendly thank you for all your help fast and efficient 👍
The driver Kasim called and messaged to let us know thst he was stuck in traffic and kept us informed. He eas helpful in loading and unloading. It would have been nice to get a text or email with details of the driver in advance. Would recommend the company and driver.
CMV response:
We do send an email confirmation once your booking is confirmed which contains a full breakdown of the booking, together with receipt and direct contact details of your driver. We are sorry that you missed this.
Really helpful and friendly! Thanks again
Stepped in at short notice after another driver lost his nerve about the weather conditions (which turned out to be fine). Arrived early (by arrangement) and got the job done, no fuss.
The driver was helpful but in a bit of rush.
Kasim was punctual, helped me with the load and delivered it safely to my door! Good conversation on top! I enjoyed the ride and will book again when needed!
My driver was very polite and respectfull. I found him to be very helpful and efficient, with excellent customer service. Overall he made my move stress free. I would use your services again, if all your drivers are like this. Thank you.
Excellent and very helpful. Pre warned me that there was traffic and that he would be a little late which I appreciated. Helped me even though I did not book any help. Was patient even though I initially gave the wrong address, his kindness was really appreciated helped to relived some of the stress that comes with moving house. Thank you.
All good!
He showed up only 1 hr 15 mins later with an excuse that he didnt wake up. Therefore, by the time i arrived to my destination was 2hrs after the expected artival. As a result i lost the appointment. Very unprofessional!
Excellent customer service and really helpful with moving my stuff even though I didn't request the help. Would definitely recommend.
The driver was very helpful. It was nice that he gave me a hand to take my stuff out as well.
Totally recommend, he was really nice and friendly and very helpful, the trip was a pleasure.
Great service and will use again!
Kasim is a nice guy. He helped us move our items and arranged them well in his van. Highly recommended.
He definitely made my journey stress free . Would 100% recommend to everyone . Cares about customer experience
Very friendly. Would recommend him to others.
Efficient, helped carry &unload my items upon arrival of destination.Very humble made the journey very comfortable with great conversations.
Very happy with the move. Have used Kasim two times now, both were very good experiences.
Good driver and good experience, thank you so much
Kasim, my man with van, was excellent. Very friendly, well prepared and accommodating. Thanks
Very lovely driver
Really excellent service and willing to go the extra mile - thanks so much for the hard work - would recommend to anyone who wants a seamless and easy move!
Very timely, very friendly and very efficient - would definitely hire again !
Very good driver. His vehicle had ample space. He was punctual and even though he didnt have blankets (i didn't need them) he had ropes to secure the luggage. He helped me with loading and off-loading. I definitely recommend him.
Efficient and reliable. Thanks, you made my day :)
Kasim was amazing! Super helpful and friendly and he managed to fit all of my stuff in his van even perfectly. Everything arrived safe and sound and he was a pleasure to travel with. I will definitely use Kasim again.
Great driver. Can fully recommend.
Very good, helpful service. Would use again!
Highly Recommended!
Very helpful respectful and quick !
His arrival was delayed but he phoned me immediately and kept me posted. I would recommend !
The driver was on time and went out of his way to help me, he successfully managed to fit everything into his car, and was a great help. Would definitely recommend!
Brilliant service - I booked very last minute but Kasim was on time and incredibly helpful and friendly which made the whole move so much easier! Would highly recommend and would use again. Thanks!
Mr. Shah was most professional and a good companion throughout the journey. I highly recommend him and I would not hesitate to hire his service again. Absolutely Superb!
Professional service. Great guy will definitely recommend and use myself again in the future!
Kasim was excellent. He was on time and made a 2 hour journey seem like 30 minutes. Highly Recommended.
On time, friendly and curtious
Kasim was very communicative prior to arrival, was prepared to help. He is a careful, experienced driver which took the best route to get us as soon as possible avoiding the traffic. He is very polite and chatty. I would recommend Kasim any time! Thank you and good luck with everything!
He was really nice with us!!especially because I made a mistake when I booked :I put that I was in the ground floor instead 2floor and we actually needed a medium Van instead a small one...so I had to pay an extra ma the driver very kindly, made half price discount for that extra!so...happy for this service!!!thanks to compare the man and van company and to that driver!!
Wonderful, really smooth and comfortable
Kasim was amazing - he was very helpful, friendly and professional. He made the moving experience very enjoyable and I would definitely recommend his services. Thank you! Ana :)
Very happy and efficient. Kasim did a good job and was reasonably priced. Would use again
Superb service, very helpful and accommodating. An all-round nice guy as well, had a good chat on the journey. Highly recommended. Thanks Kasim!
He phoned to say he was running late and I did not need straps or blankets so do not know whether he carried them
Good guy. Highly recommend.
Phoned me when he was on his way to let me know eta. Very personable and polite - would use him again
Great service!
Excellent service. Courteous and helpful driver. Could not have been better.
Kasim has been really helpful, he managed to arrange all the stuff like a pretty jigsaw in the van and he did it really quickly too.
Great company during our journey to London. .
I would definitely recommend him and contact him again!
My move was a bit different because I was on the other side of the world and I needed the driver to pick up, pack and deliver my print (a lot of other companies would not even do this). Communications with the driver were excellent and I am really happy with the whole process. I will definitely recommend and use again
Karim is really friendly and helpful. Recommend!
He was on time. He helped me with the luggages.
Very friendly, reliable driver with great music and chat
Extremely nice driver, has a trolley to help you carry boxes and large items, very respectful, sorted out items properly. Friendly during the drive and even helped me unload so we could both go home early. Thanks! :D
Is was a very friendly driver and was careful with unloading and loading my belongings. He was very patient with me when I had to quickly cycle to the cash machine at the end of the journey so that I could pay him. Thanks Amir! I would recommend this Driver to anyone looking to move.
Punctual, friendly and very professional! Was early, and was more than willing to go early or wait until the time slot booked. Perfect for students.
Journey from Chelmsford to London, the driver was very nice and friendly, offered to help carry everything and secured my items with care, also good company during the journey! Offered to take my belongings all the way to the top floor - very helpful and nice. I would recommend.
Exactly as described and very helpful driver.
He worked really hard and quickly, very helpful, definately worth booking!
Great guy, will definitely book with him again!
Really great service. No complaints at all. Would 100% recommend
Brilliant! Would 100% recommend.
This driver went above and beyond, would highly recommend!
Kasim was extremely helpful. Great service!
Ovavoo
Really helpful and respectful man.
He did his job always trying his best and I had a nice chat with him.
He asked me before coming about the load to make sure everything would fit and took the quickest route to my destination.
The next time I will repeat with him!
Brilliant
It was exactly what we needed and better. The entire process was efficient and Kasim was very respectful and nice to us. :)
nice person and good soul
Amazing service! Was extremely helpful and met all my needs. Would definitely recommend!!
A very good service
Quick and hassle free!
Great mover - friendly and helpful! Well recommended!!
The driver was amazing!! He was so accommodating, at the last minute I needed to make a change to the pick up time and he went out of his way to make it work for me. He was exceptionally kind and polite. I couldn't have asked for better.
Driver was on time and was very helpful with the move. Van was smaller than I had initially thought but we were able to fit in most of my stuff. I would definitely recommend him to others.
The driver was excellent. Helpful and polite. He brought a blanket to put underneath, but anyway not easy to lie down there as when moving the furniture it moved as well.
