Lifting London Removal Service
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Trust Score: 10 |
Trust score is a rating of how trustworthy and reliable the driver is, taking into account customer reviews and our own experience. |
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Gold | Gold Drivers have passed our most stringent checks and provide the highest level of insurance, including Goods In Transit and Public Liability. |
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Hero |
Heros are service providers who have displayed the highest levels of professionalism across multiple moves. All service providers who display our hard to win Hero badge are highly recommended. |
81,859
miles driven
2,157
moves completed
503
customer reviews
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About Lifting London Removal Service
Customer Reviews
Very polite driver and excellent services!
Will definitely use the same company for moving next time, highly recommended!
These guys were awesome. Highly recommend.
Punctual, careful with our stuff yet quick to get the job done. They even had spare boxes ready in case…so thoughtful and shows experience
Rob and Dean both did a fantastic job
Happy with the service.
The driver and his colleague were courteous, hard working and moved my family belongings with care and the utmost professionalism. I would definitely use them again and recommend them highly.
Very nice men. I booked 2 helpers and ended up with three. Quick, efficient and helpful.
I booked 3 men and a van and they were extremely helpful and efficient.,getting my house move completed in good time. I booked for 5 hours, but two trips were needed, and I'm glad I paid for more than their estimate of time required, having read other comments. I only had 2 days notice to move, so the extra time was needed due to us still packing, and not down to the men. Very happy, thank you!
Very careful and courteous service. Very competent movers, happy to accommodate a request.
Adam was honestly amazing and so patient with us! We definitely should have asked for another man but Adam was so helpful in loading our many items on and off. Will definitely use again when we move next time. Thanks so much!
Great movers. Arrived on time and really helpful!
Excellent and professional service from start to finish. We had a long delay on completion day and they kindly waited for us, plus doing multiple trips to ensure all our belongings moved with us. Stop paying 1000s of pounds for those "house moving" company and book these wonderful guys instead!
I cannot fault our driver. He was impeccable. Considering we were looking at emplying a moving company initially this was a much more cost effective option and made this, although harder manually, a much better experience.
Can’t recommend these guys highly enough. Made moving house a breeze. Excellent all round. No complaints whatsoever. Def use
On time, great service and very helpful. I would definitely recommend for anyone needing help moving.
Great Service
Nawarat was friendly, helpful and treated my belongings with a lot of care. I recommend him highly.
Delayed due to external circumstances, when they came they were quick and efficient!
Driver was very helpful and worked non stop. Highly recommend both driver and his assistant.
Very friendly and worked extremely hard.
Our driver (Nawarat) was late due to traffic, but communicated this and kept us up to date, which was fantastic. He was incredibly helpful and friendly, and made moving much less stressful!
Our driver was excellent and very helpful and professional. His assistant needed some supervision at times.
Great communication about the delay due to no fault of their own.
Nawarat was very friendly, helpful and accomodating. Definitely would book again!
Both were extremely efficient, friendly and accommodating. We had no issues whatsoever. They did above and beyond what was expected of them. Would recommend to anyone who’s moving.
Nawarat kindly stepped in at the last minute when our original driver had to cancel. It was not an easy move with lots of stairs and large items going through narrow spaces. Nawarat made it all seem incredibly easy and he was fast, friendly and efficient. Would not hesitate to recommend him, fantastic driver. He was also considerate and wore a mask and gloves when moving our items to align with social distancing measures.
Absolutely amazing thank you so much for moving us to our new home. Very professional.
Was happy with the removal. Went smoothly especially as it was a long drive between London and Birmingham.
Great service!
Great job
Wes at Compare etc was extremely helpful with advice etc. Then on the day Nawarat and his colleague from London Lifting Removal Service we’re exceptional. On time, very polite, careful and efficient. This was a long distance removal made much less stressful by their help. Would definitely recommend Compare the Man and Van and Nawarat and his company to friends and family.
Nawarat was great. Very professional and has a great attitude. The movers worked really hard all day and were very careful with our belongings. Highly recommend.
Driver and helper arrived on time. I had booked 3.5 hours and made a note on the system that the items needed to be taken up 1 flight of stairs (when in fact only the bed needed to be taken up). All the items were unloaded within 1.5 hours of the collection time, I asked if they would help dismantle and take the bed upstairs but the driver refused which was very disappointing.
Driver's response:
Dear Shaun Cook,Good morning.We followed all of your instructions during your move. We loaded up and unloaded the van as safely and as fast as we could because of the health and safety of both of us. This is our driver's responsibility at the moment.However about the bed, I have mentioned to you that on that day we won’t take any responsibility for IKEA bed. (Please feel free to read CMV's terms and conditions on this via the website.)It is your responsibility to get everything ready for your move unless you have mentioned that you require dismantling and reassembling.Many thanks Nawarat
Fantastic job by Lifting London Removal Service. Nawarat and his team were even able to accommodate the move 2 days ahead of plan and were considerate of the items. They took before and after pictures from the previous storage location and the new one meaning I knew my expensive furniture was preserved and well transported. Great job!
Nawarat was great!
Absolutely fantastic service. I could not be happier. It made a daunting day an absolute breeze! Thank you so very much for taking the hassle out of our move.
Excellent move .Thanks so much guys.
The guys were awesome
Great service from Nawarat. Very helpful loading and unloading. He was delayed in traffic but it was rush hour in central London so not really his fault and he kept me well updated on progress. Happy to recommend Lifting London Removal Services.
Dealt well and happily with a tricky move from a fourth floor flat across a courtyard and two sets of gates to the van. Very polite helpful and professional despite traffic holding up the move on route. Highly recommend Nawarat and Stefan.
The two guys were Very careful with dome heavy units up/down staircases... didnt touch any walls... very hard working guys!!! Thanks for a great move!
Very communicative in advance. Arrived early. Very well prepared. He exuded calm, was very courteous and friendly and made loading and unloading seem easy. He drove very carefully and took good care of posessions throughout. Recommended
Phone and Nawarat were extremely helpful during our move. We used them to transport some items during our move up to Shropshire from Surrey. They were late to arrive but they updated us and kept us informed as to the length of delay and ETA. They were very fast to load and unload and kept us informed with ETA updates during the long journey up there
Thanks to the two young gents, who arrived in time in a rainy day and helped with my move with everything done in just 1 and half hour! I am very pleased with my choice, thanks again gents (sorry I forgot to ask their names).
I would highly recommend anyone who plans to move, you pay for what you get and you won’t regret!
The driver was 1hr 23 minutes late.
So helpful. They were absolute stars in my hour of need.
Very professional and helpful.
They weren’t on time due to traffic but the drivers were super helpful and considerate.
Thanks
Our move went smoothly thanks to Nawarat and Alin, who were very kind and super helpful! They arrived on time, loaded and unloaded the van themselves and lifted our boxes up the stairs to our apartment. They were very efficient and quick (and friendly!). We had a wonderful experience, highly recommended.
Thank you very much, Nawarat and Alin!
Very positive experience! The driver contacted me and arrived even earlier and waited for me! They were very helpful and respectful. I would recommend them!
The driver bought 2 helpers and asked his friend to come with an extra van. They were very efficient, professional and looked after our items. The move was smooth and would definitely recommend these guys. Thank you Nawarat and Phone and your team.
The driver really struggled sometimes with even not particularly heavy objects. He was very slow and kept taking lots of pics on his phone. His English was difficult to comprehend. A very different experience to all the previous fantastic moves that compare had facilitated.
DRIVER RESPONSE 18-09-2019:
Dear Sarah Hougie,
Thanks for your email and review. I am sorry about your bad experience for your move, however, let me kindly explain that the only reason I was slow was because you packed your boxes so that they were over weight. Our responsibilities are to make sure that nothing gets broken or damaged during the move. Also, some of your furniture was already damaged so I had to take a picture of the damage, as proof and in case an insurance claim was raised. We have had bad experiences in the past with this happening so unfortunately we have to take steps to protect ourselves going forward. Overall, your move was completed on time and I placed the boxes and furniture where you wanted them, and without damage. I also drove safely to your destination.
Kind regards,
Phone Myint Aung
Phone is very helpful in the move.
Excellent service from Driver Nawarat and Alin and Goe .
Highly recommend; fast and friendly guys who worked hard and made the move as easy possible. Thank you!
Great service, very friendly guys, care taken removing and installing furniture and nothing was too much. Would definitely use them again.
Very efficient, quick and courteous service. Highly recommended.
The driver was really rude and barly helped with the move.
Driver's response:
"Dear Renate Davidsen,
I am afraid to inform you I do not agree with your review. I have been doing this job for the past 4 years, I come with full requirements such as straps, blankets and trolley. I am not clear on what items you claim I did not move? I carried most of your belongings from 4 flights of stairs to my van, drove safely to your delivery address and offloaded the items into the rooms you wanted. What items did I not move for you?
Many thanks
Nawarat"
Very kind and available! On time and efficient ! Would totally recommend!
The guys were so amazing! I can’t thank them enough! So helpful and strong which helps! Thank you!
We had two vans from different companies. London Lifting were absolutely fantastic. They were early, brought a great team, worked hard and fast all with clarity and kindness. Great. Would use them all the time.
These guys were absolutely amazing! Honestly can’t even put into words how grateful we are for all of their help. I’m 99% sure that it was a much bigger job than they were expecting, but they just got on with it without complaint AND they bought an extra guy along and didn’t expect any more money (we obviously tipped heavily)!
Thank you so much guys, we will definitely be using you again. Though don’t plan on moving for a while after all of that hard work!!
Amazing service from both the driver and the helper who helped me tremendously throughout the day. Not only did they move my stuff, but they also helped me overcome obstacles like take down doors, dissemble tables and agree to do another trip to and fro as I had misjudged the amount of stuff I had (classic). Additionally they where both very pleasant all day, smiley and provided me the best customer service possible. Highly recommended!
The driver was great but the person helping him was not as good - I had to ask him 3 times not to smoke, and was ignored until my husband spoke to him.
Service was fantastic given the awful experience l had with a different moving company prior to booking with you.From booking to delivery fantastic. Well done and keep up the good work!!
I would recommend your guys to anyone. They were fantastic. Hard working and always helpful. They went out of their way to make my move successful. Thank you so much
Driver and helper were polite, helpful and speedy. They were a little bit awkward so the 45 minute drive in the van was quite uncomfortable, but they were efficient and careful with my belongings eg. strapped things up carefully. Would happily use again.
Very helpful driver
Driver was great - really helpful and friendly! Super efficient, despite the weather being scorching hot on Saturday :)
I can’t really fault the driver as he was polite and very helpful with the move. I was just very annoyed with the man organising the drivers. We made this booking weeks ago for a specific time slot (we had to pick up keys and sign contracts at the estate agents before and was only allowed the keys up until 4pm that day!) but then I received phone calls the afternoon before asking to change the time hours earlier due to a shortage of drivers! Didn’t help with the stress of moving. It wasn’t until I chased them to be asked again to make it earlier. The driver then called to arrange for a later time we booked which wasn’t ideal but at this rate I was so stressed I agreed to it.
Driver excellent very quick efficient and went the extra mile
Absolute top bloke, great service
Our driver was brilliant. So polite and friendly - and no complaints about the two flights of stairs! (We paid extra for this but very grateful)
Lifting London Removal Service (Nomm) was very helpful when he arrived assessing the situation and giving us guidance on what we needed for the move. After the first driver was rude and quit part way through the job.
Brilliant! The two men arrived bang on time, dealt with carrying some very heavy furniture and white goods down four long flights of stairs, and willingly complied with our plan to drop some items off at the dump on the way to our final destination - even though that request hadn’t been relayed to them in advance (due to last minute change of company). Then drove me plus possessions carefully and sensibly to final destination. Will be recommending this company to all my friends and family.
On time, great service will use again
Very professional, extremely helpful, considerate and polite. Thank you for an exceptional service.
Very polite and helpful. Would recommend!
Nomm, was a good Van & Man person to have helped me today. Although he was not on time, I completely understand why because he called me before the allocated time, and unfortunately he had a flat tyre and I was very understanding because the main thing is that he called me and we kept each other up to date on the mobile phone and texting, I can respect companies and staff that explain with transparency and this is what made my experience 5 out 5 along with his skills and knowledge of packing the items correctly and the order it needs to be done. Thank you, Vish.
Phone was excellent and enthusiastic despite 6am start to job! He singlehandedly moved the bulk of my items which included large boxes down two flights of stairs (no lift), several boxes at a time with aid of just a trolley whilst I continued packing and was uncomplaining through it all. We reached my new home some 7 hours on track to collect the keys from the solicitors' office before they closed. The weather during the journey was unfortunately stormy - we were lashed by rain and strong winds - but arrived safely. Strong winds and rain continued at our destination but this did not seem to be a problem for Phone in unloading. A true hero! I recommend Lifting London to anyone and am very pleased to have used them for my move.
Very helpful, good service
Driver delayed due to a vehicle issue but kept us informed and it wasn't an issue. Overall good experience.
Brilliant driver, very friendly and careful. Overall fantastic service at a great price would recommend to friends and family
Worked really hard for us, polite and respectful of our belongings. Highly recommended.
Driver had a punctured tyre, reason for being late! But got done on time in the end, very helpful and nice guy.
Driver was late due to M25 traffic. He text twice with updated ETA. The delay was unavoidable and being kept up to date on the situation was the best way to handle it.
Quick, friendly, reliable. Fully loaded in 50 min. Thank you for a great service.
It was perfect. On time, gentlemen and very efficient. I'd recommend them
I paid extra for another person to help along with the driver. Unfortunately he couldn’t speak any English which made it a little difficult when asking him where to put boxes etc. He was however very good at lifting and moving everything.
I did book originally with another company and it got changed 3 times within the week I booked. This didn’t make me feel confident in who was coming to do my removal and it’s already a stressful time without being messed around.
CMV response:
We are sorry that you experienced 3 driver changes prior to your booking, which we always try to avoid. However, if the original driver rejects your booking, we will always work to send you a replacement so you are not let down for your move, although you always have the option to cancel if you would prefer, and receive an immediate full refund.
The driver was very professional and helpful. He moved the items quickly and careful and was very friendly. I would highly recommend him and I would definitely use him again! Faultless service 5 stars for sure!
Great move. The guys were on time, helpful and very respectful. I would definitely recommend! Best experience.
worked hard and was super cheerful and accommodating. He was also a very careful driver and good company on the drive down to dorset.
I highly recommend this removals company. I booked a luton van with an additional helper. The van, which looked new and clean, arrived 15 minutes early and was loaded smoothly and carefully with our boxes and items. The van was fully loaded, our journey time was two and a half hours, and it arrived at our destination on time. All our belongings where offloaded quickly and with care, the driver and helper asked where to place boxes and items politely, no breakages, no stress. They are great at what they do, they made our move stress free and happy on a day when needed it. Do not hesitate to hire this company.
Really helpful witrh carrying everything , really lovely guy, would definitely use him again (although I don’t ever want to move house again, so I’d recommend him to someone else)
We are pleased the driver was very helpful and hard working. 😃
After my original driver’s van broke down, this gentleman saved me and my move! Forever grateful
Fantastic. Help move our flat on the 3rd floor. Hard working and chilled. Many thanks
Kept me updated with his progress getting to me, really efficient with loading and unloading.
Very good service. Thankyou!
Yellim was really helpful in loading and unloading. He was also very friendly and really wanted to get everything right.
Brilliant! Everything went to plan. The driver couldn't have been more friendly and helpful. He worked extremely hard with loading and unloading on a really very hot and humid day.
Excellent service. Helpful and very hands on driver, was a huge help.
Can only recommend!
Nawarat was excellent, would definitely recommend!!!
Very friendly, very helpful! Will defiantly use again in the near future!
Very helpful, efficient, sensitive removals. The guys were polite and speedy and did their job brilliantly. I will use them again. Excellent service.
I loved yr services
Very efficient, hard working, nice guys!
Great driver, was very helpful and worked to move everything out quickly. No damaged items after a 2 hour journey 10/10
Great, driver arrived on time, with less than an hour notice.
Friendly, helpful and fast. A job well done. Thank you.
We had booked a driver and later found out that they couldn't make it, so we were given a replacement driver, however the driver we did get was brilliant, really helpful, quick and professional.
I did complete the booking form stating that there would be 3 flights of stairs total between the two properties, but this info didn't seem to have been passed on to the driver/recorded correctly, so we had to pay a little extra - however this is an issue with the technology and not the driver - so cant fault him!
Great guy
A wonderfully helpful and reliable driver. An absolute pleasure and I would highly recommmed him to anyone. A fantastic service. Thank you.
Amazing service. 11/10
Fantastic service. Easy to book and everything went smoothly. I will definitely recommend the service to other people.
I paid for assisance from the driver but he was not able to help on his own. Also he had never transported a bike before and strapped it against the side of the van instead of in the middle so it got several scratches and bumps. Not impressed
CMV RESPONSE:
As you booked for 'driver assistance', if the item you were moving was too heavy for the driver to move alone, you would need to either assist him yourself, or book for 2 men.
As a man and van service, drivers are not specialist motorbike movers although they will always do their best to strap a bike and move it safely.
No
Our driver was incredible and made the move so easy and relaxed. Would definitely use him again
The move went very smoothly, a few things had to be rearranged and a rather cheap, old lamp was damaged but I couldn’t be more pleased with the move! The man was very friendly and very helpful, thoroughly recommend this service
I had the smoothest and fastest moving ever! Driver was extremely nice and helpful, more than recommended.
Friendly and polite however slightly slap-dash with moving of heavier items. Driven and colleague minor lack of communication. Could have sent a larger dude to assist driver. Apart from that smashing service.
My bulbs were taken out of all of my lamps, but were never returned. Also, the movers broke the legs on one of the wardrobes.
Great service - had good communication and was quick and efficient. Thank you for your help!
Great experience, the driver was very helpful and a very nice guy. Totally recommend him!
The driver was very, very nice and friendly. He arrived promptly and helped out with the loading and unloading. The service was excellent from start to finish and I would highly recommend the company and their drivers.
Superb service
Absolutely excellent; will book again. Highly recommended.
The van broke down on motorway because engine overheated. We were stuck for a bit on side of the road and managed to get to storage facility. We had to wait for 1.5 hours and exchange items to another van. The new driver says the van was larger than what I arranged and charged me £60 extra cash. The driver kindly allowed me to make another stop on the way to collect a fridge. I am requesting some compensation please.
Driver's response:
Hello
First of all, the customer was absolutely aware that the van suddenly over heated on the motorway. As soon as the driver became aware of it, for health and safety reasons, he pulled up and checked the radiator.
Then he called CMV to report the incident and was advised to make his way slowly to the garage.
The driver spoke in front of the customer and apologised for what had happened to which the customer replied that this was not his fault.
I told my driver to drive slowly to the Safe Storage first as we didn't want the customer to have to wait too long and I arranged for a replacement van to arrive within 1.5 hrs.
The same time driver mentioned to the customer that all of his belongings would not fit into the medium van he had booked and he was happy to pay to upgrade to a large van, which I was able to provide. The new driver charged a £10 per hr rate for 6.5 hrs, which I believe to be a fair rate.
The customer added another via stop, which we covered free of charge and in addition, the booking ran over by 1.5 hrs, which he was also not charged for.
We feel that we handled this booking professionally and although the first van broke down (which was beyond our control) the customer was compensated for this.
I am therefore not sure why the customer is asking for further compensation.
Kind Regards
Nawarat
Absolutely fantastic service, driver was friendly and funny. Helped me with all of my items and even brought snacks for the journey :) Thank you so much!
excellent service. Highly recommended
Really nice and professional team. I'd use them again.
The driver arrived early, he was very kind and helpful. He done the job within our three hours with help from both myself and daughter. Good job all round would use this service again
Lovely- on time, quick, efficient and helped with my move :)
Shift it sharpish were absolutely fantastic! They phoned to confirm the booking and arrived bang on time (having phoned on the day to confirm they were on their way). They loaded up so quickly but took really good care of everything. They kept in touch on the long drive (Hampshire to Scotland) and arrived when they had said they would. They had everything unloaded within 30 minutes. Faultless! I would highly recommend using them.
Have sent an email.👍
Brilliant service would recommend!! X
Quick and responsive with excellent communication leading up to the move. Would highly recommend
Great service. Even helped me move all of my stuff in and out of the van!
Fantastic driver! He helped load and unload the items and stacked the van really efficiently. Made the move really pleasant, despite having to go via a second pick up point to pick up a second person's belongings.
Very polite, arrived early and was a great help! Everything transported safe and secure and very efficient. Thank you
Very good experience!
It was unsuccessful. The wardrobe had to be returned. Disappointed
CMV response:
This customer booked a small van for the following:
Wardrobe and bedside table and possibly small chest of drawers.
Lovely and friendly and good communication
The guys did a great job, we had two stops and they were really helpful and we got the job done very quickly and without any fuss at all.
Phone is so friendly and alive! He carried every single item with a smile! It was a pleasure having an hardworking person as a driver and helper! Thank you!
Our driver was very nice and helpful! He was really professional and helped us throughout the whole process.
He definitely made things easier for us and we appreciate it a lot!
Big thanks!
The driver was really nice, helpful and fast at his job. Very kind and well spoken
Top dude, went above and beyond the call of duty. Would highly recommend!
He was friendly and hard working. Got the job done quickly and efficiently, whilst being respectful with my stuff. I would highly recommend this driver.
Driver was professional, polite, on time. Excellent service
Great service- on time, organised and careful with our furniture. Highly recommended. Thank you!
Great moving experience. Helpful driver
All good no problems. The driver collected some items unsupervised and delivered them safely and promptly.
Absolutely great service all around! Nomm was extremely helpful and personable, and made sure all items were loaded quickly and taken care of properly. Very safe driver too, highly recommended! Thank you for making moving day easier and less stressful :)
Absolute professional. Really nice chap who took very good care of our things and packed the van well. Unloading was a breeze too. Would recommend him to anyone.
Seriously unimpressed that my driver was changed last minute. Both the van I book and and image of the van in the replacement email was a lot larger than the small Avis rental van that showed up.
I therefore could not fit two large items in the van, and will now have to book another van to take these.
CMV response:
After the original driver reported that he was unable to undertake the booking, a replacement service was arranged so you were not let down for your move.
We can confirm that you booked, and were supplied with, a medium van. However, as we can see from the booking that you were moving large bedroom furniture, had we been asked we would have recommended that a large van was ordered.
The best moving out experience i've ever had! Honestly, a very good driver!
Nomm was great! Nothing was too much effort. He made our move stress free.
Absolutely amazing service! Really helpful, funny, very personable guy. Very quick with helping to load and unload my items. Nothing was broken or damaged. Very safe driver and good negotiator with the London rush hour traffic. Would definitely book this driver again and recommend him to anyone needing help moving.
Phun was on help, extremely helpful and very nice for the entire move. I would definitely recommend him!
Fantastic move, thank you!
Very polite and helpful. Highly recommend.
I can't remember the driver's name, but he had long hair. He took me to NW2 7PH today from NW2 1BY. His service was fantastic. He was helpful kind, considerate and helpful. He deserves a promotion honestly!
Very friendly and respectful of items. We had a lot of boxes and furniture but they managed to fit it all in the van within an hour and finished the whole trip and offloading an hour before expected. They couldn't make the original time but contacted us to suggest a new time. They also stayed in contact when they were 20mins delayed. Would highly recommend.
The price is a bit high but quality of service from the driver is exceptionally good
The drivers don't seem to be aware of the assembling and 're assembling bit of the job when requested.
CMV response:
We are somewhat confused by this as we understand that the service of disassembly/reassembly of furniture was provided.
Naing was amazing - superhuman strength, endless energy and enthusiasm. No task was too hard or impossible! Very good, smooth and careful driving as well. Couldn
Excellent service. Really great guys.
Friendly & helpful person. Made the move really easy and stress free
Very polite and good driver. He is simply the best. Thank you driver.
Polite, texted when they arrived for collection and when they were 5 minutes from drop off. Great service
Would thoroughly recommend these guys. I used them for a recent house move (25/09/17) . Extremely polite, extremely hard working and super meticulous. Many thanks, Glyn, Sevenoaks.
Driver was actually an hour early but was happy to wait till we were ready. Was very helpful and friendly; advising us on which items would be best to go in the van first etc. Made our move very easy, will definitely use again.
Very prompt, courteous and efficient service.
Nawarat was very helpful and efficient with my move. The van was actually bigger than I'd expected which was good because we had been worried about fitting everything. Very polite and managed our stuff with care.
A smooth and efficient move. Great service especially with fulfilling requests. The move took less time than anticipated. Highly recommend
Wonderful movers. Highly skilled. Very polite. Couldn't have done more for me. Took my IKEA wardrobe apart and put it back together for me at my new flat too. Thank you gentlemen, very much appreciated! Diamonds!!
Service was fantastic.. driver was careful of possessions and was points and hard working. Would not hesitate to use again
Great service. Very friendly and respectful. More buffering for traffic would be appreciated in the pricing/estimate driving time, as I ended up having to pay a bit extra because we were stuck in London traffic. But overall excellent service
CMV response:
All drivers use the latest sat nav technology to avoid traffic, although of course unfortunately this isn't always possible. As this move was within London, it would have perhaps been advisable to time the move outside of the rush hour to avoid traffic.
Wonderful very nice guys did the job with a smile. Thank you so cooperative and made move easy.
Nomm and suliman were superb - they informed us that they would be late due to traffic. As soon as they arrived they asked what needed to be moved then loaded van accordingly. The whole way through they smiled and worked diligently - much to my surprise they refused cups of tea and kept working - highly recommended!
Our driver was a fantastic help and lovely to work with! Glad we had him for our big move!
The driver was very helpful : nothing broke. Moving is stressful but this was good.
Really friendly and helpful, made everything much easier, would definitely recommend. Thanks!
Very efficient and nice guys!
The driver, Michael, was very helpful, polite and friendly. Would not hesitate to use him/the company again.
My driver told me in advance that he was running late but they both stayed to get the job finished and did so with energy and hard work. Thank you.
Very good driver and helper, definitely recommended!
SO very helpful - can't thank him enough and if I ever do move again would use this service again in a heartbeat.
First class , cheerful, energetic . Nawarat & Daniel. Thanks for making it all seem so easy and smooth. Efficient careful, punctual and friendly.
He was a delightful man
He arrived later than expected but was professional helpful and got the job done
I needed the driver for less than 1 hour, the whole moving process took 45mins so would be keen to know if there's a more flexible rate approach to consider for shorter periods
CMV Response: As displayed prior to booking, we do have a minimum 2 hour booking time although many drivers offer a discount for their services, which may lower the quote you receive.
Top notch, no complaints from them despite some very heavy items and awkward stairs
Fantastic - made the move really easy, no stress, would highly reccomend and will definitely use again. Excellent
Amazing service, fast and helpful
Really great help! Would definitely ask for his help again
Excellent service - I had all items delivered to my elderly mother and they were so good with her. did not get the e mail that the driver had changed Was 10 mins late - but excellent will use again
Highly recommended. Punctual, very helpful. 5 stars
Amazing duo who went above and beyond- helping with a last minute drama over dismantling a bed. Nawarat was calm, efficient and super helpful and I'd definately recommend!
Nomm was late as a job had run over prior to our job, however he more than made up for this with speed and efficiency, and got the job done on time. Very helpful and respectful, had the correct tools when we needed to dismantle our couch, good job.
He is very good and helpful.
Very eficient! I'm very happy with the service. Driver was friendly and helpful. Everything went smoothly and the moving was easy. Thank you!
First class service
He noted we are tired, so didn't bother us with music or too much talking.
Also helped with carrying all the items. A very helpful driver indeed.
Driver well very early which was great as we finished packing early. He was helpful, courteous and polite.
Nawarat was not on time because of the traffic but did telephone me in advance to warn me that he would be slightly late. He was very polite and helpful at pick up and drop off points.
Nawarat did a great job. The move was quick, stress free and he was very respectful and helpful. Many thanks
The move today was brilliant the van driver was outstanding help with everything from loading to unloading
The entire team was amazing - fast, efficient, helpful and friendly. Same applies to staff handling the booking - super professional. Thank you!
We had such a good experience we felt the need to tip ;) such a genuinely nice guy and was so helpful worked his *** off from start to finish
Driver and helper were both really great, very polite . They drove twice as the van I hired was too small...they were flexible to arrange an slternative for us and we agreed aditional payment on the spot, thank you!
They where running late but message me to let me know. It was raining during the move the guys did a great job couldn't be happier!!!
They arrived early, were polite, helpful and efficient.
My initial driver was not available so I was assigned this one instead. Slight time delay however great communication, professional, friendly & super fast loading / unloading time. Very careful with fragile items. Highly skilled team. Would recommend & use again for sure.
Friendly driver / loader (Narawat), punctual, very helpful and respectful of the items. Highly recommended
Itwas a good an efficient move, and Narawat was very good.
Very happy with service, very polite driver and helper. Very respectful of my belongings, and they finished on time.
Really helpful thanks!
Guy was amazing, had loads more boxes than I had initially planned and he helped with them all. Great would definitely use him again
The driver, Nawarat, was a great guy who dealt with the move perfectly. He was professional throughout and was well organised. I would highly recommend him.
Nurat was really amazing, would definitely recommend him, so efficient and made the whole moving process as stress-free as possible.
Nurat was great, and your customer service were super helpful too. Thanks!
The driver came on time and was very swift and helpful with loading and unloading.
Very helpful and polite driver.
Really helpful, professional, really respectful and on time!Just perfect
Very pleasant experience, Driver was courteous, helpful and hard working. We had the move done way earlier than I thought. Most definitely commendable.
Nawarat was excellent, I can't recommend him highly enough.
He was very nice, efficient and helpful. He was in contact ahead of the move to finalise details, which provided peace of mind. The move went as easily as one could possibly expect.
I accidentally gave the wrong tel number & address yet he managed to find me. Very friendly & helpful.
Ray was very helpful and efficient
Very good would recommend
Helpful, polite and on time. Made the move go smoothly. Highly recommended.
This team was absolutely first rate. Top rate. Timely, friendly, careful, communicative. Went over and above. Recommend at the highest level.
Very conscientious and helpful driver and helpful. Would highly recommend!
Just thank you to the driver, great experience. Will definitely recommend
our driver was really pleasant and helpul
He was absolutely lovely! Early (which worked for me) - the move went much more quickly than I anticipated, and I also drove with him in the van as I was moving from London to Oxford. He had water and snacks to hand, and was very pleasant to chat with. I would highly recommend to all, and I think the pricing is excellent too.
Very prompt, polite and helpful
Really nice and helpful service. Great attitude, friendly and respectful. I recommend this driver wholeheartedly. He also assisted with the move, and it was clear that he has experience and professionalism.
Absolutely first class service. Thank you
Nomm arrived slightly earlier than booked for and got straight on with the moving while we finished packing the last bits. He was professional throughout and we got the move completed in just under the allocated time. Excellent service. Highly recommended
Excellent driver. Highly recommend
Great service, well priced and immediate.
Amazing service,on time and the driver was very respectful and experienced
Super helpful thanks!
He helped us to remove and assembled the bed.
Very courteous, careful and helpful man. I was immensely pleased with how straightforward and smooth everything was carried out. Thank you for a stress free move.
Driver was an hour late, but he was very kind and we got the job done quickly.
these two guys were very very sweet and kind ... would def use them again ..... they are extremely hard working and keen to help to the max .... Jackie in Reading Berkshire Uk
Very nice guy!
Your company saved us! We used a terrible removal firm and they abandoned the job and left all our stuff in their van. I called your company and booked on line at 10 o'clock at night and I was amazed that half an hour later you came. The men were hardworking, had a sense of humour, nothing was too much. The price was very reasonable. What an absolute joy in this day and age to find a decent, reasonably priced company who do what they say!! I can't recommend this company enough!! The job finished at 3.30am and the men were still chatty and smiling....a BIG thank you. Well done and I hope to use you again. Marcus and Jennifer
Great service - very prompt and helpful.
He was great, courteous, helpful, cheerful. Very grateful he made a hard work day easier.
Saved me 2 uber trips and all the commotion that's usually come with my previous moves!
He did ring me to say that he would be late as was stuck in traffic
Perfect.
We booked with late notice on a Friday evening with in the rush hour and our driver was amazing! He arrived earlier than expected and help us with everything. I travelled with him the all jorney and he was very frendly and respectful. It was a great experience and I totally recomend service.
Having only come across Compare the Van and Man online, I was unsure what to expect. However, I was delighted by the service, and my driver even helped load and unload the vehicle, which I had not expected. I would certainly recommend the company to other people
A very lovely man, careful with things
Amazing service! And managed to move in a third of the time!
The service was good, as was the price. The driver was over an hour late though.
Great move. Very kind. Thanks very much for taking us back again too - above and beyond, much appreciated! Many thanks!
great guy, hardworking, and STRONG. Thank you!
Excellent driver. Polite and helpful
I needed a small move to send charity items to assist the refugees in Greece. The whole process was smooth and the driver was friendly and early. I would highly recommend the driver.
Thank you!
Extremely courteous, packed everything well, had lots of blankets in the van.
This delivery was not easy and Nawarat made some serious mistakes.
We sent him detailed instructions for the journey but he turned up at the wrong place, had to be escorted to reach our office, and was late to the drop-off destination.
He made every effort to fulfil the delivery, but this was a complex job and he should have read the clear instructions we sent to him.
He was very friendly and helpful
Have had this driver before and he was, as before, absolutely stellar.
The guys arrived early and made the move quick and easy. Everything from boxes through to bookcases and a mattress all moved with ease and efficiency. Great work guys thank you so much for all the help. Highly recommended.
Was the best moving so far, the driver was arrived even before time everything went fast and without any problem, also he helped me a lot and was very respectful definitely I would recommend to anyone.
Moving is terrible, but this was a pretty smooth experience overall. Driver was on time and helpful throughout. Would definitely use again.
It went very well, thank you
The driver did change the time, which meant I was unable to pack some small things in time. However he made up for his in being Helpful and polite
Great friendly service
Very friendly and helpful driver. Would definitely recommend!
My driver was really good but i did request 2 men and only one showed, the other one 'didn't answer his phone' My driver did discount the price though and move was done in just over an hour.
The van was clean and tidy and the driver very helpfull
The worst experience ever. When we loaded the car driver told me that I need to pay extra �40 as I booked small van and he came in midium van. He broke my lamp and when I told him that he laugh. I did not kind paying more if those are the rules but we should be more respectful.
Compare the Man and Van Response. We have spoken with the driver about this and he does not accept the customer's comments. We have offered the customer reimbursement for the broken lamp and are obviously very sorry that she was left so dissatisfied at the end of her move.
Lovely man.very helpful
The only disappointment was getting a late call the night before my move asking if I could bring my slot forward by 1.5 hours. I ended up being ready on time so called the driver to inform him. The move was swift and he was extremely helpful and made the experience easy. I've used the company before and am re using because my first experience was also very good. I will use again and would definitely recommend compare the man and van for reliability and great service and value for money
Perfect
excellent
I have been contacted 10 minutes before my booking time and informed that the was not able to fulfill the booking. Another driver was assigned to the booking that was 1 and a half hours away from the meeting location. The van was really untidy and dirty. The driver arrived with a second passenger that was surplus since we needed the extra passenger seat as initially agreed on the booking. The other person was sitting with my belongings at the back of the van throughout the journey, which I did not like. The van driver was not able to find the location we needed to get to, so I had to find it on my phone to show him the way. He was smoking during the journey and answering phone calls while driving. Unprofessional and would certainly not use this service again.
CMV response - the driver was contacted and asked for his response.
Nawarat emailed us with an apology and has also called the customer directly and apologised. We consider this matter closed.
The driver was a little bit late but he helped me to move my stuff and I really appreciate that.
The driver was late but messaged to advise. The van was clean and the driver was helpful. Good experience and would use the service again.
Friendly and helpful
A very polite and helpful driver! Well done him!
I found the service to be good and faster than expected, however,the driver did have a little moan about the weight of some of my items. I don't think he knew I could hear him at the time.
He was perfect ! His fexbility allowed us to have a smooth move ! Would ABOSLUTELY use him again
Nawarat was efficient, helpful, polite and literally went the extra mile or two to finish the job.
my driver was very nice, friendly and on time.
Very helpful, more than asked!
Very kind and professional driver! Highly recommended!
I would highly recommend this company. Nawarat was friendly, polite and very efficient and informed me of his whereabouts throughout his journey to and from my house so I knew when he would arrive and when everything would be delivered. He had plenty of blankets and straps and looked after my stuff very well. He even kept my goldfish safe and looked after him on the journey! Great service, would definitely use again.
Long trip and not bored as the driver was very sociable. Perfect move. Would totally recommend.
Driver was late but kept me informed on arrival times.
Thank you! although he was late in traffic he was patient and really helpful! :)
Very helpful and polite. I would highly recommend using their service.
Hi
Your driver is very good.
It's really helpful.
Thanks
Narawat was incredible!! He was there early and started loading up the van before we'd even arrived, and then he spent the full two hours helping us get the furniture up two flights of very tight stairs and round some very tricky corners. The dining table was solid wood and really heavy, and then we spent about at least an hour getting the biggest/heaviest sofa I've ever seen up the very difficult stairs, where Narawat was basically doing all the heavy lifting, all in 30
Extremely pleased. Our man was strong, super helpful and good company. He went over and beyond his job description helping us putting furniture together and accommodating some slight changes to our original spec. Thoroughly recommend!
Our move was very smooth thank to the driver Nawrat NA was very very helpful. He was well before time and helped us move all our stuff in to the vehicle. Thanks to him we had most stress free move. Would highly recommend him .
The driver was fabtastic and super helpful
it was great. Those guys are hard working. though my staffs are lots they still finished them on time
Very polite and helpful. Would recommend him to anyone.
Arrived early, packed and unpacked fast but carefully, cheerful and helpful guy, nice vehicle, definitely recommend him.
We had quite a negative experience this time around. As we thought we knew what to expect from Man in the Van from doing the same trip (in reverse) a couple week's prior - we were quite disappointed to have to haggle with the driver (and then company) over charges and then be asked to provide overtime money for the 15 minutes spent haggling over said charges. As a comparison to our last service, this was very disappointing,
under review sent email to the driver awaiting a response from the driver
16/08/2016
I booked a furniture delivery with Nawarat. 5-star service. On-time, very polite, hard worker. Excellent service and stored his contact for later. Recommended.
damn sweet, thoughtful and helpful, went that extra mile! Friendly, professional and in good shape for the job
Top notch, big thanks
Excellent, very friendly and efficient. Also took great care in loading the van, heavy items at bottom, light on top etc.
Driver was very helpful and efficient. Thank you Nawarat.
Nawarat was great. He was very helpful, polite and very strong!
Would recommend and call him again.
This man went beyond what was expected. His patience and calm presence was a tremendous help for our stressful day. Strongly recommended.
Narawat was excellent. Friendly, strong and very competent. 10 out of 10.
Fantastic! Everything went very smoothly.
Polite, fast and very hardworking! Would recommend.
Nawarat was punctual, efficient and a really hard worker. He made our move to Devon from London as smooth as we hoped it would be.
He was delightful, extremely apologetic about arriving late (not his fault-due to an accident on the way which had him stuck in gridlock for ages). I would thoroughly recommend him and definitely use him again.
Excellent service
He is very punctual, friendly, and polite. He handled all my items carefully and professionally. Highly recommended.
I was advised of the delay caused by an accident on the mother way, completely unavoidable and understandable.
Nawarat was friendly, extremely helpful and efficient. He drove well, helped me unload and carry the items with care, I appreciated the quality service. Thanks!
Top man!! Very helpful, timely and courteous!! Recommended!
Driver was absolutely incredible. Friendly and extremely helpful, brilliantly found space where there was almost none. Drive safely and in a timely manner.
The only thing was that the driver and vehicle changed to what I was clicking on the picture. I understand that it might be an illustrative picture but there should be a disclaimer as it can be seen as misleading.
Overall, great and personal service. Cannot praise the driver enough.
Really friendly and helpful. Move happened a lot faster than I thought it would! Would definitely recommend.
Nawarat is very polite , friendly and helpful all of which made for a smooth move!
He was very helpful.
A really lovely guy who was helpful and considerate
Very helpful driver at a competitive rate. Will definitely use again
Moving was good and quick but only 1 thing i am bit upset my tv trolly is bit damage
It was a difficult move - the sofa was bigger than we expected, but he was very patient and helpful.
Really helpful and considerate with my furniture during my house move. He was very friendly too. I would definitely use him again.
Arrived early, very quick and efficient. Would definitely use again.
The driver was very pleasant and very patient, despite of the traffic encountered. He helped willingly to collect stuff from one building and helped with the off load and carrying upstairs too.
He was simply fantastic. I underestimated how many things I had and how difficult the move would be. He managed it fantastically. I am most grateful I had him help me today. Thank you.
Unfortunately, during my move, the van broke down! But my driver was very helpful, and called his friend to come and help me move some of my things. He then sent another friend round later that evening with the rest of my belongings :)
Great guy.
I didnt need straps and blankets. Very pleased indeed, many thanks!
