K.J Removals and Deliveries

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About K.J Removals and Deliveries

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Customer Reviews

Driver was on time Didn't have straps and blankets Driver was respectful	17th December
Driver was not on time Didn't have straps and blankets Driver was not respectful Wasn't particularly helpful, 30mins late, had a go at me for ordering the wrong size van so gave him an extra £15 cash wish was my fault but wasn't professional about it, he left the heavier things and carried mainly the lighter things leaving us to do them, he spent lots of time sitting on his phone and stopped helping 15mins before the paid end time and sat outside in van while we were still working hard moving. Seemed like he was having a bad day with personal stuff going on but no excuse, wouldn't reccomend sadly!	17th December
Driver was not on time Didn't have straps and blankets Driver was respectful Very friendly and helpful driver and although he wasn’t on time he did keep me informed about his arrival which was good. I definitely recommend using this service :) we had a fun journey and all of my belongings were well looked after	15th December
Driver was not on time Had straps and blankets Driver was respectful	14th December
Driver was on time Had straps and blankets Driver was respectful Efficient service.	11th December
Driver was on time Had straps and blankets Driver was respectful	10th December
Driver was not on time Didn't have straps and blankets Driver was respectful	5th December
Driver was on time Had straps and blankets Driver was respectful	3rd December
Driver was on time Had straps and blankets Driver was respectful	3rd December
Driver was not on time Had straps and blankets Driver was respectful Really lovely and helpful , he kept us informed of his eta. Would highly recommend .	3rd December
Driver was on time Didn't have straps and blankets Driver was respectful	2nd December
Driver was not on time Had straps and blankets Driver was respectful The original driver didn’t turn up, but they were so helpful & the person I had been liaising with to confirm the booking came and helped as a replacement. He was so efficient & very friendly	1st December
Driver was on time Had straps and blankets Driver was respectful	30th November
Driver was not on time Didn't have straps and blankets Driver was respectful Great service, man was lovely but was nearly 2 hours late..!	29th November
Driver was on time Didn't have straps and blankets Driver was respectful Smooth move. Polite and friendly driver. Car has a a lot of space so managed to move everything in one go.	26th November
Driver was on time Had straps and blankets Driver was respectful Amazing service, excellent driver. If I might need in the future, I will sure call them again!	25th November
Driver was on time Didn't have straps and blankets Driver was respectful I had to pay an additional 15 pounds because I was living in a congestion zone. This was not mentioned beforehand. Would it be possible to get a receipt for this? I transferred the money directly to the driver.	23rd November
Driver was on time Didn't have straps and blankets Driver was respectful	22nd November
Driver was on time Had straps and blankets Driver was respectful Perfect driver ! Friendly efficient helpful Highly recommend will order again ! And listen to good music thx bro	19th November
Driver was not on time Didn't have straps and blankets Driver was respectful Arrived at collection point 2 hours late due to transport problems, but did not cancel job and I received my chairs.	18th November
Driver was not on time Had straps and blankets Driver was respectful Both Van & Man and K.J Removals and Deliveries offered a terrible and poor service. The booking started at 12:00 and driver showed up at 15:30. K.J Removals and Deliveries justified the situation telling that they communicated the delay by SMS. It is true I got an SMS 4 hours before the booking slot. But in 4 hours is not possible to find an alternative and Van & Man was able to do nothing. What out as it seems they can communicate any change up to 2 hour before the booking. And the worst was the lack of empathy and the attitude from K.J Removals and Deliveries. It seems it was my problem or Van & Man, but never theirs. Van & Man proved to be useless and offered zero support (still waiting for their call back or email as promised after my third call). So be aware that you will be alone as Van & Man won't help you at all. Based on my experience I would recommend you to refrain book any move with both Van & Man and K.J Removals and Deliveries.	15th November
Driver was on time Didn't have straps and blankets Driver was respectful Excellent service. The driver was polite and courteous. Couldn't have asked for more.	14th November
Driver was not on time Didn't have straps and blankets Driver was respectful Driver was running late, however was friendly and respectful would reccomend.	12th November
Driver was on time Had straps and blankets Driver was respectful	8th November
Driver was not on time Didn't have straps and blankets Driver was respectful	30th October
Driver was not on time Didn't have straps and blankets Driver was respectful	28th October
Driver was on time Had straps and blankets Driver was respectful Excellent service, friendly guy super super helpful	27th October
Driver was on time Had straps and blankets Driver was respectful My experience with this driver was very pleasant. Helpful and professional all the time. Highly recommend him. Thanks to him, my move was very smooth and quick.	21st October
Driver was not on time Had straps and blankets Driver was respectful	20th October
Driver was on time Didn't have straps and blankets Driver was respectful	18th October
Driver was not on time Didn't have straps and blankets Driver was respectful The driver was very helpful and very respectful with me and my things. He was, however, 2h50 late for a 3h booking. I wasn’t terribly pressed for time so it was ok. In the end my things got from point A to point B.	16th October
Driver was on time Didn't have straps and blankets Driver was respectful Nice guy, respectful and he arrived on time.	15th October
Driver was on time Had straps and blankets Driver was respectful Booked for 1 hour for a short distance move (3 miles). Ended up being a lot more expensive than expected as he charged me £20 extra to lift my things to put in the van. I had placed them outside the van parking space and he had to unload them outside van again. Ended up paying £70 which was too expensive for ground floor to ground floor move. Otherwise professional, efficient and on time.	12th October
Driver was on time Had straps and blankets Driver was respectful He was super helpful, respectful and kind. Definitely recommend	10th October
Driver was on time Had straps and blankets Driver was respectful	9th October
Driver was not on time Didn't have straps and blankets Driver was respectful Very nice and professional person. I had a very quick and smooth moving. I will definitely recommend. Thank you very much!	8th October
Driver was on time Didn't have straps and blankets Driver was respectful I can honestly say that the driver today was very respectful and helpful. He was on time and helped me with all my belongings without any question. I really appreciated the whole experience. Thank u & God bless!	8th October
Driver was on time Had straps and blankets Driver was respectful Great service	4th October
Driver was not on time Had straps and blankets Driver was respectful	3rd October
Driver was on time Didn't have straps and blankets Driver was respectful	2nd October
Driver was on time Didn't have straps and blankets Driver was respectful	2nd October
Driver was not on time Didn't have straps and blankets Driver was respectful	30th September
Driver was not on time Had straps and blankets Driver was respectful Very nice driver. Very helpful	29th September
Driver was on time Had straps and blankets Driver was respectful Excellent service, great driver, items arrived safe and sound.	27th September
Driver was on time Didn't have straps and blankets Driver was respectful	27th September
Driver was on time Had straps and blankets Driver was respectful	25th September
Driver was on time Didn't have straps and blankets Driver was respectful Driver was friendly and helpful. Would definitely recommend.	25th September
Driver was not on time Didn't have straps and blankets Driver was respectful	24th September
Driver was on time Had straps and blankets Driver was respectful Excellent service! Very pleasant and helpful. Would definitely use again.	19th September
Driver was on time Had straps and blankets Driver was respectful	17th September
Driver was on time Had straps and blankets Driver was respectful Very efficient, very professional, excellent service provided highly recommended	13th September
Driver was on time Had straps and blankets Driver was respectful The driver was polite and a careful Driver. His customer service was good.	13th September
Driver was on time Had straps and blankets Driver was respectful	12th September
Driver was on time Didn't have straps and blankets Driver was respectful Prompt and friendly.	11th September
Driver was on time Didn't have straps and blankets Driver was respectful	6th September
Driver was on time Didn't have straps and blankets Driver was respectful	6th September
Driver was on time Had straps and blankets Driver was respectful	4th September
Driver was not on time Had straps and blankets Driver was respectful Really polite and fast. 100% recommended!	1st September
Driver was on time Had straps and blankets Driver was respectful Just a great guy	30th August
Driver was on time Had straps and blankets Driver was respectful	29th August
Driver was on time Had straps and blankets Driver was respectful Helpful and polite driver. 100%recommend	28th August
Driver was on time Didn't have straps and blankets Driver was respectful	27th August
Driver was not on time Had straps and blankets Driver was respectful	27th August
Driver was not on time Didn't have straps and blankets Driver was not respectful	26th August
Driver was on time Had straps and blankets Driver was respectful Very polite and helpful driver. Thank you	25th August
Driver was on time Had straps and blankets Driver was respectful	31st March
Driver was on time Had straps and blankets Driver was respectful The driver was running late but kept in communication with me of his ETA. Was incredibly helpful and kind during the move. The whole experience was very quick and painless, would definitely recommend this service!	24th March
Driver was on time Didn't have straps and blankets Driver was respectful	23rd March
Driver was not on time Had straps and blankets Driver was respectful Very polite and helpful.	6th March
Driver was on time Didn't have straps and blankets Driver was respectful Richmond was a great driver and very helpful with moving my stuff. He was considerate and a lovely person to chat to on the drive. Highly recommended!	6th March
Driver was on time Had straps and blankets Driver was respectful	3rd March
Driver was on time Had straps and blankets Driver was respectful	2nd March
Driver was on time Had straps and blankets Driver was respectful	25th November
Driver was on time Didn't have straps and blankets Driver was respectful CMV response: Please be aware that all service providers carry a trolley; straps and blankets as standard, although they will not be required for every move.	16th November
Driver was on time Had straps and blankets Driver was respectful	16th November
Driver was not on time Didn't have straps and blankets Driver was respectful He was 1.5 hours late at collection address as he only left Tottenham at 8am to get to Putney in rush hour for 9am. He arrived eventually at 10.30am. I also had to assist with lifting at the other end and I have a bad back so I was not very impressed Driver's response: Before I left this morning I informed the customer about the traffic as it’s rush hour, which she said is fine as I’m collecting from her sister and she’s not in a rush. The customer booked the van with 'driver's help', I have to help her carry the stuff into her apartment, which I did exactly the same. The customer didn’t inform me she had a back pain until I got to her address. I would have brought extra help with me had I known, but some customers don’t like to pay for extra help, in that case they expect the driver to do everything even when some of the lifting required involves two people. The only thing she helped with was two light boxes and a picture frame. Both pick up and drop off I did the job alone, about which I didn’t complain.	13th November
Driver was on time Had straps and blankets Driver was respectful	13th November
Driver was not on time Didn't have straps and blankets Driver was respectful	12th November
Driver was on time Had straps and blankets Driver was respectful He was really helpful, efficient and friendly! Would definitely recommend	8th November
Driver was not on time Had straps and blankets Driver was respectful Great service! Will definitely use again. Thank you so much.	7th November
Driver was on time Had straps and blankets Driver was respectful Great guy, highly recommended. Helped move proactively, actually moved most items himself while i was packing.	4th November
Driver was on time Had straps and blankets Driver was respectful I would recommend this driver to others	4th November
Driver was on time Had straps and blankets Driver was respectful Really nice friendly guy...called me when close to office for pickup. Hassle free. Very good value for money. will certainly use Man and Van again and recommend others do the same...Terry	30th October
Driver was not on time Had straps and blankets Driver was respectful Not responsive by phone, and arrived late, reasonably helpful.	26th October
Driver was on time Didn't have straps and blankets Driver was respectful Really nice guy, very helpful, 5 ⭐️ experience! Will contact again in the future.	25th October
Driver was on time Didn't have straps and blankets Driver was respectful	24th October
Driver was not on time Didn't have straps and blankets Driver was respectful Was late but due to traffic which is understandable, great guy though, really positive, helpful and social! Really pleased with the service, defo go for it again in the future!	17th October
Driver was on time Didn't have straps and blankets Driver was respectful Very satisfied with the service received from Richmond, the driver today.	16th October
Driver was not on time Didn't have straps and blankets Driver was respectful Could have had nicer customer manner. Driver's response: "In response to Yara's comment, 1) Yara was not at the pick up address to help me load the van neither did she call or text to let me know she wasn’t going to be there. 2) I text her to let her know my eta but no response on arrival it was only her mum in the house who couldn’t help. 3) She called back after to apologise. I called Yara to let her know my eta to the drop and told me to message her when I was close. 15mins to the arrival I messaged her but she never replied. I then called to let her know. 4) At the drop off there was no parking... it was double yellow line, she then told me to park on the foot path on the pavement... I told her I can’t park there but she ignored. I parked on the pavement as I didn’t want any more complications but it was frustrating. I have to keep moving the van every time someone was passing. She barely helped I literally did the whole move myself without any help from her."	14th October
Driver was not on time Didn't have straps and blankets Driver was not respectful Driver was late and not friendly at all. Worst experience ever. Driver's response: Following the customers review.. 1) i messaged him to let him know about the traffic it was rush hour in the morning, I was 20mins late 2) I helped him to offload the van even though it said no drivers help. 3) the address he gave was not recognise he told Me to drive to Uxbridge and he will show me the way which he didn’t I have to drive for 10mins to look for the address he was clueless. I tried to communicate with him and be friendly on the journey but it was only one word answer.. didn’t want to bother him. 4) he thank me for helping him which he gave me £40 instead of £34.	14th October
Driver was not on time Didn't have straps and blankets Driver was not respectful The driver was late but he texted me in advance to notify he was late. I didn’t like his mood: he was annoyed and kept texting on his mobile as soon as possible. I would not do it again alone.. I felt in danger.	13th October
Driver was on time Had straps and blankets Driver was respectful	12th October
Driver was on time Had straps and blankets Driver was respectful Driver was great	12th October
Driver was on time Had straps and blankets Driver was respectful The driver was very flexible and attentive to my requests, including moving the van closer to the house when the space had become available. He was definitely on time and gave me a heads-up before the time he was required. He's also a good communicator and I'd recommend him.	7th October
Driver was on time Didn't have straps and blankets Driver was not respectful	4th October
Driver was on time Didn't have straps and blankets Driver was respectful	28th September
Driver was on time Had straps and blankets Driver was respectful Really helpful and patient - even late evening on a tough rainy day with lots of traffic. 100% recommend!	28th September
Driver was on time Didn't have straps and blankets Driver was respectful	27th September
Driver was not on time Didn't have straps and blankets Driver was respectful	27th September
Driver was on time Had straps and blankets Driver was respectful	27th September
Driver was not on time Didn't have straps and blankets Driver was respectful	23rd September
Driver was not on time Didn't have straps and blankets Driver was respectful Hour and a half late and didn’t have proper navigation so took a few wrong turns on the trip, but overall satisfactory	21st September
Driver was not on time Didn't have straps and blankets Driver was not respectful He basically didn't do the job, took advance of my boy-friend being there and let him carry all the heavy items. Driver's response: Hi, In response to the customer's comments, the customers never helped with the job. On my arrival I strongly advised the customer about the boxes she packed because they were more than 35kg and they needed to be carried down two flights of stairs and then carried back up to her flat, which was another two flights of stairs. I did advise her that the things she packed are too heavy and asked if she could separate them, she refused. I carried a few heavy boxes, however, she was expecting me to carry all the heavy stuff without her and her boy friend helping at all. There was one box I said to her I can’t carry, it was a large box packed with books which I simply couldn’t pick up from the ground. I asked her bf to help me, and her bf helped. These kind of situations happen where customers over pack boxes makes it difficult to carry them and they also expect the driver to carry everything or load the van by ourselves because of the fact that she asked for 'drivers help' we have to do all the job without them helping at all, which is unfair on the drivers. I have called in the office to report these kinds of situations before whereby customers don’t want to help or try to make me drive to additional destinations without them paying any extra, because they think they book for 2 hours and they can send you anywhere they want as long as they still have time on their booking. Some customers take advantage of the drivers. I did my job and I did a good job. Thank you	19th September
Driver was on time Had straps and blankets Driver was respectful Brilliant driver - very good and would thoroughly recommend	12th September
Driver was on time Didn't have straps and blankets Driver was respectful On time, very helpful and patient. 11/10 would move again	10th September
Driver was on time Didn't have straps and blankets Driver was respectful Great service all round... professional and friendly. Would recommend!	5th September
Driver was not on time Didn't have straps and blankets Driver was respectful	5th September
Driver was on time Had straps and blankets Driver was respectful Lovely driver, very helpful, recommend him! Thanks again!	4th September
Driver was not on time Had straps and blankets Driver was respectful	3rd September
Driver was on time Didn't have straps and blankets Driver was respectful	2nd September
Driver was on time Had straps and blankets Driver was respectful Professional, very friendly and helpful. I am very happy with the service and strongly recommend.	2nd September
Driver was on time Had straps and blankets Driver was respectful Very happy with service. Great chat, smooth ride, 10/10.	29th August
Driver was not on time Had straps and blankets Driver was respectful Excellent service from Richmond he kept in touch immediately letting us know he was going to be late due to busy London Traffic . He helped my daughter & I with how was the best way to pack our stuff on the van to help move at the other end to a storage unit . He ensured we fitted everything in at destination . Would definitely recommend to everyone.	29th August
Driver was on time Had straps and blankets Driver was respectful	28th August
Driver was not on time Had straps and blankets Driver was respectful Would recommend. He was half an hour later but texted over an hour before to let us know. Helpful and courteous and moved very easily	27th August
Driver was on time Didn't have straps and blankets Driver was respectful He was really nice and friendly, it was a pleasure to ride with him! Great service, cheerful and helpful, couldn't have asked for better.	26th August
Driver was not on time Had straps and blankets Driver was respectful	26th August
Driver was on time Had straps and blankets Driver was respectful Excellent service, friendly and helpful. Happy to recommend.	23rd August
Driver was on time Had straps and blankets Driver was respectful Very good service	22nd August
Driver was on time Had straps and blankets Driver was respectful Excellent service, highly recommended!	21st August
Driver was on time Had straps and blankets Driver was respectful My driver was outstanding. Very courteous and professional. Will 100% recommend him to others.	21st August
Driver was on time Didn't have straps and blankets Driver was respectful Expect to listen to great music if you are riding shotgun	19th August
Driver was on time Didn't have straps and blankets Driver was respectful	19th August
Driver was on time Didn't have straps and blankets Driver was respectful The driver was 30 mins late but called in advance to warn me and then arrived 10 mins earlier than he said he would. He was very helpful and everything went smoothly	18th August
Driver was not on time Didn't have straps and blankets Driver was respectful	18th August
Driver was on time Didn't have straps and blankets Driver was respectful Couldn’t have asked for a better service! Micheal was so helpful in helping us move all our heavy items out of our flat in London and into a storage unit. We had a lot of stuff & he advised on the best way to organize it so it all fitted in the van. He was really nice & had great conversation on our drive. Would definitely use his service again!	1st August
Driver was on time Had straps and blankets Driver was respectful I could not say enough about how incredible Michael was during our move today. He was so helpful and patient during, what can be, a very stressful experience. When it took longer than expected to get a piece of furniture downstairs he was incredibly helpful and proactive in looking for solutions. I’ll be recommending him to everyone!	21st July
Driver was on time Didn't have straps and blankets Driver was respectful Great service . Driver was punctual, courteous, professional and helpful.	20th July
Driver was on time Didn't have straps and blankets Driver was respectful The best person you can have if you want to move! 5 stars are not enough! Thank you so much Micheal!	18th July
Driver was on time Had straps and blankets Driver was respectful Everything was perfect ! Michael is also a legend and we had jokes the whole time. Would definitely recommend !	18th July
Driver was on time Had straps and blankets Driver was respectful Superb, went above and beyond. Thank you.	16th July
Driver was on time Had straps and blankets Driver was respectful	15th July
Driver was not on time Didn't have straps and blankets Driver was respectful Driver was late but then it's London, who is on time with the constant traffic congestion? He was really apologetic. Had a great conversation on the way to my new place and he even helped me offload at the other end even though I didn't pay him to do anything but driving. Nice guy.. Great move.	12th July
Driver was on time Didn't have straps and blankets Driver was respectful	9th July
Driver was not on time Had straps and blankets Driver was respectful The driver was booked for 9am to move my son's furniture to his new flat in Putney, with one stop off on the way in West Ham. We booked it at this time so that we could syncronize with helpers along the way and I was hoping to be back by lunchtime to work in the afternoon. At 8.30 we started taking the furniture outside so that it was ready for when the van arrived. At 9am the driver rang to say he was going to be about half an hour late, which we were fine with as we know traffic can be horrendous in the area, however I stressed the need to get here as soon as possible as we were standing out in the street with all the furniture and had deadlines to meet. At 10.20 we tried contacting him again but couldn't get through. Eventually he rang to say he would be here at 11.20. He didn't really give an explanation for this but it would seem he had tried to fit in another job before us which overran. At 11.20 he rang to say he was outside. I explained that this was not possible as we were outside and there was no van- it turned out he had gone to the West ham address by mistake ( he claimed he had not been given the correct information by the website) Once again he apologised and said he would make his way to us. Several times he said he would do what was neccessary to make it up to us including refunding half the money. At 12 he rang again to say he was outside- again he wasn't but this time fortunately he was around the corner. On a positive note when he did arrive he was very helpful and loaded and unloaded the van (which he wasn't hired to do) and was a very patient driver. I contacted the company this morning to remind them about the refund before posting reveiw and was contacted by the director. He basically called me a liar and said their drivers are never 3 hours late and that the driver denied offering a discount and that we should be happy because he gave us a free service by helping with the loading and unloading. Although as I have already said he was very helpful, we wouldn't have needed that help if he had been on time as we had help in place. Also I was forced to take a whole day off work instead of half a day. The director said they wouldn't be able to offer a refund. This whole situation has been very stressful for me and my son, who was leaving home for the first time. Although the driver was a nice guy, don't feel I can recommend this company as they are unreliable and dishonest. I certainly would not hire them again.	8th July
Driver was on time Had straps and blankets Driver was respectful Excellent. Definitely must!	8th July
Driver was not on time Had straps and blankets Driver was respectful Kept us to date and good communication and apologetic about the lateness due to traffic. Nice guy, quick and efficient! Would recommend.	6th July
Driver was not on time Had straps and blankets Driver was respectful	4th July
Driver was not on time Had straps and blankets Driver was respectful Was running late, but rung me to let me know.	2nd July
Driver was on time Had straps and blankets Driver was respectful It was the easiest move I've ever experienced!	2nd July
Driver was on time Had straps and blankets Driver was respectful Very helpful, careful and a really nice guy. Thanks!	29th June
Driver was on time Didn't have straps and blankets Driver was respectful a nice experience with a good driver and a great chat	28th June
Driver was on time Didn't have straps and blankets Driver was respectful	28th June
Driver was not on time Didn't have straps and blankets Driver was respectful	26th June
Driver was on time Had straps and blankets Driver was respectful Excellent service. 100% going to book again in the future. Driver was 1 hour early but was also perfectly happy to wait if I wasn't ready yet. Couldn't recommend highly enough.	25th June
Driver was on time Had straps and blankets Driver was respectful Awesome driver. Helpful and professional and great conversationalist. Would definitely recommend.	12th June
Driver was on time Didn't have straps and blankets Driver was respectful	11th June
Driver was not on time Had straps and blankets Driver was respectful Let me know well in advance that he'd be slightly late and so had no problem with that, good service, good driver!	11th June
Driver was on time Had straps and blankets Driver was respectful	11th June
Driver was not on time Didn't have straps and blankets Driver was not respectful	8th June
Driver was on time Didn't have straps and blankets Driver was respectful	7th June
Driver was on time Didn't have straps and blankets Driver was respectful	6th June
Driver was on time Had straps and blankets Driver was respectful excellent service. Very impressed with the driver.	5th June
Driver was on time Had straps and blankets Driver was respectful Good experience, nice guy and safe driver. Would recommend!	3rd June
Driver was not on time Didn't have straps and blankets Driver was respectful I was not in a rush to move so the fact that he was late was fine for me. The van is really big and was more than enough for me. The driver helped me and took care of my boxes as I asked him : I had a lot of glass bottles to transport and he has been cautious with them. Nice chat during the trip. I definitely recommend.	1st June
Driver was not on time Didn't have straps and blankets Driver was respectful I do not think that is fair to pay if the driver late 45 min because of the traffic. I book it at 6 p.m. come 45 min later because of the traffic and he tell us that if it takes longer than 8 p.m. will charge us. I book the van for 2 hours and if he came at 6.45 I have the right to keep him till 8.45.	31st May
Driver was on time Didn't have straps and blankets Driver was respectful	30th May
Driver was not on time Had straps and blankets Driver was respectful Driver was pleasant and was professional however he arrived extremely late which caused delays to both parties and caused my boss to miss an important meeting	29th May
Driver was not on time Didn't have straps and blankets Driver was respectful My driver was running late but he promptly sent a text with his ETA. He was good at fitting everything into the van, and as a passanger on the drive over, also a diligent and safe driver.	25th May
Driver was on time Had straps and blankets Driver was respectful Very helpful and nice, went above and beyond	23rd May
Driver was on time Had straps and blankets Driver was respectful	21st May
Driver was on time Had straps and blankets Driver was respectful Great guy no problems, very easy to work with	16th May
Driver was on time Didn't have straps and blankets Driver was respectful	16th May
Driver was not on time Didn't have straps and blankets Driver was respectful Driver was late and ill, however bought a lovely friend along free of charge who helped me swiftly. Both guys were funny and a pleasure to work with.	15th May
Driver was not on time Didn't have straps and blankets Driver was respectful Richmond, was very friendly and helpful and made the moving process much more enjoyable!	10th May
Driver was on time Had straps and blankets Driver was respectful Very good thank you. Hope to work with you again. A*******************************************	9th May
Driver was not on time Didn't have straps and blankets Driver was respectful driver was abit late but he messaged me to let me know was very nice and friendly and helpful nice attitude i would recommend him	8th May
Driver was on time Had straps and blankets Driver was respectful Amazing driver! Made my move a dream	7th May
Driver was on time Had straps and blankets Driver was respectful	7th May
Driver was not on time Had straps and blankets Driver was respectful The driver was very efficient and pleasant. He called to tell me he would be 15 minutes late which wasn’t a problem.	5th May
Driver was on time Had straps and blankets Driver was respectful The driver is very helpful and nice. Definitely recommend him when you need van and also man to move home.	3rd May
Driver was not on time Didn't have straps and blankets Driver was respectful	2nd May
Driver was on time Didn't have straps and blankets Driver was respectful He came on time, was super nice, quick and a really good driver. Maybe a little bit more care on the items would have been nicer, but i guess that's coming from the person owning them so i'm bias. I would recommend him.	2nd May
Driver was on time Had straps and blankets Driver was respectful Excellent service, everything was good with the vehicle etc and the driver was extremely helpful and a very nice guy. Thanks	30th April
Driver was on time Had straps and blankets Driver was respectful	29th April
Driver was on time Had straps and blankets Driver was respectful	26th April
Driver was on time Had straps and blankets Driver was respectful	25th April
Driver was on time Had straps and blankets Driver was respectful Great guy, professional and helpful. Book him he will save you effort and time!	24th April
Driver was on time Had straps and blankets Driver was respectful	18th April
Driver was on time Had straps and blankets Driver was respectful Richmond was very helpful, and had a 'can-do' problem-solving attitude to moving the goods I was transporting.	17th April
Driver was on time Had straps and blankets Driver was respectful	17th April
Driver was on time Had straps and blankets Driver was respectful A great flawless experience. Thank you so much for your help today. I highly recommend.	15th April
Driver was on time Had straps and blankets Driver was respectful	15th April
Driver was on time Had straps and blankets Driver was respectful	14th April
Driver was not on time Had straps and blankets Driver was respectful The driver was twenty minutes late then stopped for petrol. However, the move was quick and he was helpful in offloading and loading my items.	14th April
Driver was on time Had straps and blankets Driver was respectful	14th April
Driver was on time Had straps and blankets Driver was respectful	13th April
Driver was on time Didn't have straps and blankets Driver was respectful Driver was on time , friendly and helped me move very quickly. Initially he thought he would be delayed by his previous customer, and took the time to ring ahead and let me know this was a possibility.	9th April
Driver was on time Had straps and blankets Driver was respectful	6th April
Driver was not on time Had straps and blankets Driver was respectful I booked a van for the 01/04 17:30. Because it was not appeared I needed to call the given number and remind him that he has actually a moving now. He tried to find someone else instead of him but in the end he was the one who came. All in all the whole moving I could start only at 7 pm. After that there were no complications but I hope this never gonna happen again with me or anybody else. Just imagine in front of my new place, the person who helped me needed to wait for me that much. Moving can be stressful enough without a one and a half hour late .	4th April
Driver was on time Had straps and blankets Driver was respectful Very happy with the service received today, our driver was very patient as we where running late. We highly recommend the service, we will definitely use the service on our next move.	23rd March
Driver was not on time Had straps and blankets Driver was respectful The driver was a lovely guy. He was late because of traffic but called to let me know and kept me informed of the ETA.	22nd March
Driver was on time Had straps and blankets Driver was respectful Very good service	19th March
Driver was on time Had straps and blankets Driver was respectful Very professional helpful and friendly	11th March
Driver was on time Had straps and blankets Driver was respectful Excellent driver, helped me move my stuff inside and was a genuinely lovely guy, even when I forgot my keys he still drove them back to me and was very nice about it all	8th March
Driver was on time Had straps and blankets Driver was respectful	8th March
Driver was not on time Didn't have straps and blankets Driver was respectful	4th March
Driver was on time Didn't have straps and blankets Driver was respectful Richmond is great, he was on time, the ride went smoothly and he even helped me out unloading my last few boxes. He was also great company along the trip, we talked about music and video making. Definitely recommend!	12th February
Driver was not on time Didn't have straps and blankets Driver was respectful Nice enough guy, ran 45 mins late which was quite a shame. No straps or blankets for the furniture but not the end of the world for us but might have been an issue for someone else.	20th January
Driver was on time Had straps and blankets Driver was respectful Friendly and really helpful driver	12th January
Driver was on time Had straps and blankets Driver was respectful	12th January
Driver was on time Had straps and blankets Driver was respectful Not just on time but early. Dead helpful and a top bloke. Thanks Richmond!	8th October
Driver was on time Had straps and blankets Driver was respectful The driver Richmond was really good. He was helpful, courteous and fast.. He helped to load in and out... I would definitely recommend him..	7th October
Driver was on time Had straps and blankets Driver was respectful Great service, friendly young man.	5th October
Driver was on time Had straps and blankets Driver was respectful Richmond was bang on time, really sweet and very kind. I highly recommend him! He was patient, thoughtful, drove really well and was extremely courteous. Thank you so much Richmond!	3rd October
Driver was not on time Had straps and blankets Driver was respectful	1st October
Driver was on time Had straps and blankets Driver was respectful Great driver and really good experience. Very flexible. Would recommend.	29th September
Driver was on time Had straps and blankets Driver was respectful Pleasent and professional service. Definitely would recommend	28th September
Driver was on time Had straps and blankets Driver was respectful Really nice guy All.perfect	26th September
Driver was not on time Didn't have straps and blankets Driver was respectful The driver was not on time because of the previous client (so it is fine), he prevented me in advance, and following the comments here, I accounted for that in my planning. The whole move was flawless and met my expectations, so the rate is "good".	25th September
Driver was on time Had straps and blankets Driver was respectful	25th September
Driver was on time Had straps and blankets Driver was respectful	21st September
Driver was on time Had straps and blankets Driver was respectful Really helpful & polite.	15th September
Driver was on time Had straps and blankets Driver was respectful Really nice and very helpful driver. Recommend	7th September
Driver was on time Had straps and blankets Driver was respectful Very good service!!!!	23rd August
Driver was on time Didn't have straps and blankets Driver was not respectful Despite having paid for him to help to move my items, the help received was poor. He did not have any blankets nor he was respectful with me and my items. Really bad, I wouldn't recommend.	11th August
Driver was not on time Had straps and blankets Driver was respectful	29th July
Driver was not on time Didn't have straps and blankets Driver was respectful Although the driver was nice enough he was half an hour late (didn't call, I had to call him when he didn't show up). We had some fragile furniture so wanted straps and blankets but he didn't have any - suggested we wrapped it in our own duvet! Ended up in bin liners (which we provided).	25th July
Driver was not on time Had straps and blankets Driver was respectful	21st July
Driver was on time Didn't have straps and blankets Driver was respectful The driver has a good orientation in regards to customer services.	19th July
Driver was on time Had straps and blankets Driver was respectful	16th July
Driver was on time Had straps and blankets Driver was respectful	6th July
Driver was on time Had straps and blankets Driver was respectful He is a good driver and helpfull	28th June
Driver was on time Didn't have straps and blankets Driver was respectful	11th May
Driver was not on time Didn't have straps and blankets Driver was not respectful	5th May

Driver was on time

Didn't have straps and blankets

Driver was respectful

17th December

Driver was not time

Didn't have straps and blankets

Driver was not respectful

Wasn't particularly helpful, 30mins late, had a go at me for ordering the wrong size van so gave him an extra £15 cash wish was my fault but wasn't professional about it, he left the heavier things and carried mainly the lighter things leaving us to do them, he spent lots of time sitting on his phone and stopped helping 15mins before the paid end time and sat outside in van while we were still working hard moving. Seemed like he was having a bad day with personal stuff going on but no excuse, wouldn't reccomend sadly!

17th December

Driver was not time

Didn't have straps and blankets

Driver was respectful

Very friendly and helpful driver and although he wasn’t on time he did keep me informed about his arrival which was good. I definitely recommend using this service :) we had a fun journey and all of my belongings were well looked after

15th December

Driver was not time

Had straps and blankets

Driver was respectful

14th December

Driver was on time

Had straps and blankets

Driver was respectful

Efficient service.

11th December

Driver was on time

Had straps and blankets

Driver was respectful

10th December

Driver was not time

Didn't have straps and blankets

Driver was respectful

5th December

Driver was on time

Had straps and blankets

Driver was respectful

3rd December

Driver was on time

Had straps and blankets

Driver was respectful

3rd December

Driver was not time

Had straps and blankets

Driver was respectful

Really lovely and helpful , he kept us informed of his eta. Would highly recommend .

3rd December

Driver was on time

Didn't have straps and blankets

Driver was respectful

2nd December

Driver was not time

Had straps and blankets

Driver was respectful

The original driver didn’t turn up, but they were so helpful & the person I had been liaising with to confirm the booking came and helped as a replacement. He was so efficient & very friendly

1st December

Driver was on time

Had straps and blankets

Driver was respectful

30th November

Driver was not time

Didn't have straps and blankets

Driver was respectful

Great service, man was lovely but was nearly 2 hours late..!

29th November

Driver was on time

Didn't have straps and blankets

Driver was respectful

Smooth move. Polite and friendly driver. Car has a a lot of space so managed to move everything in one go.

26th November

Driver was on time

Had straps and blankets

Driver was respectful

Amazing service, excellent driver.
If I might need in the future, I will sure call them again!

25th November

Driver was on time

Didn't have straps and blankets

Driver was respectful

I had to pay an additional 15 pounds because I was living in a congestion zone. This was not mentioned beforehand. Would it be possible to get a receipt for this? I transferred the money directly to the driver.

23rd November

Driver was on time

Didn't have straps and blankets

Driver was respectful

22nd November

Driver was on time

Had straps and blankets

Driver was respectful

Perfect driver ! Friendly efficient helpful
Highly recommend will order again !
And listen to good music thx bro

19th November

Driver was not time

Didn't have straps and blankets

Driver was respectful

Arrived at collection point 2 hours late due to transport problems, but did not cancel job and I received my chairs.

18th November

Driver was not time

Had straps and blankets

Driver was respectful

Both Van & Man and K.J Removals and Deliveries offered a terrible and poor service. The booking started at 12:00 and driver showed up at 15:30. K.J Removals and Deliveries justified the situation telling that they communicated the delay by SMS. It is true I got an SMS 4 hours before the booking slot. But in 4 hours is not possible to find an alternative and Van & Man was able to do nothing. What out as it seems they can communicate any change up to 2 hour before the booking. And the worst was the lack of empathy and the attitude from K.J Removals and Deliveries. It seems it was my problem or Van & Man, but never theirs. Van & Man proved to be useless and offered zero support (still waiting for their call back or email as promised after my third call). So be aware that you will be alone as Van & Man won't help you at all. Based on my experience I would recommend you to refrain book any move with both Van & Man and K.J Removals and Deliveries.

15th November

Trust Score: 10	Trust score is a rating of how trustworthy and reliable the driver is, taking into account customer reviews and our own experience.
Gold	Gold Drivers have passed our most stringent checks and provide the highest level of insurance, including Goods In Transit and Public Liability.

K.J Removals and Deliveries

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