Compare The Man And Van

Rimas N14 Transport

Trust Score: 9.7 - Excellent

Gold

Verified by Onfido

1,139

miles driven by this driver

83

customers booked this driver

27

customers reviewed this driver

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About

Did your company finally acquire that new space and you are excited to move but require the right removals company to organise the logistics? Have you purchased a piece of furniture item online and need a man with a van as soon as possible?
 
My name is Elmira and I have 18 years of experience in moving commercial and household goods and valuables. we go out of our way to guarantee the best service at affordable rates. We specialise in home and office removals, as well as pick up and deliver furniture and appliances for eBay and Gumtree buyers. We also have a motorcycle and scooter service and all these come with free packing, assembling and disassembling service. Our work is tailored to your exact, specific needs are and we ensure to undertake great care during transportation. We are fully insured so our clients have peace of mind that their items are in safe hands throughout the journey.
 
We are committed to meeting every requirement during the stressful time of moving and we stake our reputation on delivering nothing short of excellence. Our team is dedicated to giving you the best quality of service and our drivers are quick and always ready to help no matter if the job is small or large. For a hassle-free moving experience, whether it’s to a new city or new postcode in the same city, please give us a call for a reliable and efficient moving service. We look forward to hearing from you.
 

 

 

 

Reviews

Driver was on time

Had straps and blankets

Driver was not respectful

My removal company was change last minute to one which I had not had a chance to check reviews. Movers were pleasant people but not efficient and so conned me into paying for extra hours. They damaged several items of furniture and even glued one item back together without telling me - quite sneaky really.

Driver's response:

Hi,

The job was booked for 5 hours and we arrived on time. The customer had a fully furnished 3 bedroom house and for the most part, all of the furniture required dismantling and reassembling. We did not damage any furniture at all, however, the customer was continuously following us and complaining that we had to complete the move in 5 hours. We completed the move in 7 hours ( 2 hours extra) but with not even a 5 minute break, and would say that in reality the job should have taken 9-10 hours. The customer paid for the extra 2 hours but she complained because the job had taken longer. All the furniture was very old but we absolutely did not glue anything together, that is totally untrue.

Kind Regards

Rimas

1 week ago

Driver was on time

Had straps and blankets

Driver was respectful

Thank you for very eficient service .polite helpful friendlly...understanding..

3 months ago

Driver was not time

Had straps and blankets

Driver was respectful

The driver was taking the longest route possible and slowed down as soon as he saw traffic lights further ahead despite it being green. We are certain he did this to charge more for his time while he had spare time before his next job. Not impressed at all.

5 months ago

Driver was on time

Had straps and blankets

Driver was respectful

5 months ago

Driver was on time

Had straps and blankets

Driver was respectful

On time, kept me in the loop, delivered without fuss. Great job!

5 months ago

Driver was on time

Had straps and blankets

Driver was respectful

5 months ago

Driver was on time

Had straps and blankets

Driver was respectful

Quick and proffesional

5 months ago

Driver was on time

Had straps and blankets

Driver was respectful

6 months ago

Driver was on time

Had straps and blankets

Driver was respectful

The move went really well. The two guys who attended were quick and efficient whilst taking care of my belongings. Would definitely recommend.

6 months ago

Driver was not time

Had straps and blankets

Driver was respectful

Offered the driver early start due to football, he asked for 9am start instead of 11 then turned up at 9.45. Complained a lot about amount of stuff even though he was being paid for the 3.5 hours. 4 times he complained, 4 times I reminded him paid for 3.5 hrs work, 1 hour of that sitting in a van driving. We finished 45 mins under time, gave both guys a tip, not even a thank you. Sorry but won’t be using them again.

Driver's response:

Hi,

The booking was made for a Giant (Luton) van/ 2 man team at 10am. Later the customer changed the time from 10am to 11am, which was fine. After 2 days he changed the time again from 11am to 9.45am. One day before the booking the customer asked if we could come at 9am! In fact, we didn't change the time at all and tried to be as accommodating as possible throughout all these changes. The team actually arrived for this booking at 9.40am.

The customer was moving from a 4 bedroom house. The driver did not complain at all but he did try 4 separate times to explain to the customer that there was no way that all of the goods would fit into the van in one trip. The customer then asked the driver to start loading the big furniture. He also complained that he booked a van for 3.5 hours and that the team would have time to load everything, but it was never a time issue but about the space in the van.

Kind Regards
Elmira

7 months ago

Driver was not time

Had straps and blankets

Driver was respectful

Although I booked 1 driver and 2 helpers only 1 driver and 1 helper arrived. I became the extra helper myself despite not being insured to help and also as a paying customer. Also the driver attempted to reverse the van down a side alley and broke sections of my guttering off with the top of the van as it wouldn’t fit. Happy to provide photo evidence to corroborate my story.

7 months ago

Driver was on time

Had straps and blankets

Driver was respectful

7 months ago

Driver was not time

Had straps and blankets

Driver was respectful

7 months ago

Driver was on time

Had straps and blankets

Driver was respectful

Friendly driver - efficient and fast. Communication post booking was excellent

8 months ago

Driver was on time

Had straps and blankets

Driver was respectful

9 months ago

Driver was on time

Had straps and blankets

Driver was respectful

9 months ago

Driver was on time

Had straps and blankets

Driver was respectful

The two removal guys were amazing, nothing was too much trouble for them, and they were very courteous and polite. It was roasting hot today too, but they just cracked on with the removals and no break. Would definitely recommend this company and will use them again in the future. So pleased.

10 months ago

Driver was on time

Had straps and blankets

Driver was respectful

The driver was polite and friendly. He went to great lengths to make up for the loss of a helper and ensure the job was done within the specified timeframe.

10 months ago

Driver was not time

Had straps and blankets

Driver was respectful

10 months ago

Driver was on time

Had straps and blankets

Driver was respectful

Absolutely fantastic service, speed, work rate, friendly, would certainly recommend - thank you!!

1 year ago

Driver was on time

Had straps and blankets

Driver was respectful

1 year ago

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