Smart Removals Transport Service
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Trust Score: 10 |
Trust score is a rating of how trustworthy and reliable the driver is, taking into account customer reviews and our own experience. |
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Gold | Gold Drivers have passed our most stringent checks and provide the highest level of insurance, including Goods In Transit and Public Liability. |
9,006
miles driven
1,561
moves completed
350
customer reviews
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About Smart Removals Transport Service
Customer Reviews
Very very helpful alround
Arrived well on time, communication, helped load things in/out of the van, positive spirit
Very professional, he had a special trolley which really sped up the move, astonishingly quick and efficient!
Very chatty and friendly with me and my family, offered advice for crossing the city, happy to move most items himself, was very professional and methodical in his approach to his work.
Was chatty, friendly, moved most of the items himself, gave useful tips for driving across the city, was very professional in his work.
Efficient and extremely helpful!
He was the best guy someone could want. Moving is stressful and hard work, he helped me make it as easy possible. Can't recommend him enough. Thank you.
Was lovely and very helpful with carrying the stuff in and out of the van!
Friendly and very helpful
Made sure everything got to the destination exactly how packed.The boys were very helpful and efficient.
Went above and beyond in helping me load the van. Had great music and chat
Friendly and very helpful
Made sure everything got to the destination exactly how packed.The boys were very helpful and efficient.
Went above and beyond in helping me load the van. Had great music and chat
Very very helpful alround
Arrived well on time, communication, helped load things in/out of the van, positive spirit
Very chatty and friendly with me and my family, offered advice for crossing the city, happy to move most items himself, was very professional and methodical in his approach to his work.
Efficient and extremely helpful!
He was the best guy someone could want. Moving is stressful and hard work, he helped me make it as easy possible. Can't recommend him enough. Thank you.
Was lovely and very helpful with carrying the stuff in and out of the van!
I highly recommend Dennis. He was polite, friendly and worked quickly. He took great care with my belongings and was very accommodating. His positive attitude made the whole process stress-free and enjoyable. I will definitely use his services again and would encourage anyone to do the same.
Excellent service I would use them again and ask for George!
Denis, is considerate, hardworking & just the person you want to help move.
Great experience, very lovely man, he came with equipments and the move was very efficient!
Really nice and friendly driver. The whole process was very smooth and he was very helpful.
He’s a fantastic driver and mover, very helpful and good on his feet.
Traffic was bad in London that day so things moved slower than expected.
Otherwise he was efficient, friendly, quick and super helpful. I think he went above and beyond and this was under time pressures when things were running over.
I would highly recommend him to anyone moving house in the future.
Dennis was really great! He arrived on time, carried everything with great care and worked very efficiently. Would definitely recommend!
Great moving experience. The driver was super helpful and quick. Even the heaviest boxes were moved in no time. We would definitely recommend! Thank you again.
Everything was splendid
It was very good, I had more stuff and they did no over charge me for more
Absolutely fantastic service from start to finish. Would recommend 100 times over. Above and beyond brilliant.
Super helpful, friendly, and efficient! I would absolutely use this service again.
He was great, very efficient and friendly
Friendly, prompt, and careful with my items when moving. Thank you!
Very helpful, sweet, and considerate! Highly recommend!
25 mins late but made up for it with brilliant service hence full stars
Absolutely amazing service!
Great experience - I'd definitely use again!
Excellent service.
Excellent driver - friendly and helpful
Very helpful person. High recommend
Driver was friendly, swift, careful and professional. Made the move really easy.
Denis was great! A total pro at the Tetris moving game. Would definitely use again.
Everything really good
Very good
Amazing service, thanks so much, definitely recommend!
Excellent service, very hard working driver
Arrived early. Was polite and efficient. Generally brilliant.
On time. Quick. Efficient. Polite. In other words, absolute legend. What else do you need?
Great service!
Really helpful and friendly
Excellent!
Very happy
dennis ran late due to his previous job over-running but he kept us fully informed and sent his colleague robert to do the move for us instead. he was very kind and efficient and careful with our things. nothing broken on arrival!
Excellent service, highly recommended!!
Driver was amazingly helpful with our chaotic move. Helped to carry items and could carry a lot, efficiently and safely placed all in the van in a very strategic way, was very patient with us finishing packing final items. Thank you so much! We made it :)
Dennis was so nice from the moment of first contact when i booked right through to the moving and took charge really knowing what he was doing
Great experience, very friendly and helpful, just perfect. Many thanks, I would 100% recommend.
all good. A lot faster than expected. All done in 45min max. So it was perfect.
Thanks a lot
Excellent service
Very helpful, despite me not being prepared at all he was very helpful and understanding
Our driver was extremely polite and helpful. We managed to complete our move in plenty of time because of his help. He even offered to drop me home after the move because he saw we had a few suitcases with us. Great service, please pass on our thanks to the driver.
Dennis was absolutely fantastic, extremely helpful and professional!
The driver was really helpful and a really nice person. Thank you so much
Superb job with pleasant driver and helper.Will definitely recommend again.Were careful with all my stuff
Great service , was really helpful and quick at getting things moving and going :)
Excellent and quick service. Friendly driver and amazing customer service. Car was bigger then I thought for 1 bed flat Items and I am happy with that!
I will definitely recommend to my family and friends this driver and his services.
Very hardworking driver who knew what he was doing , got through our masses of stuff with ease, will definitely hire again as was a pleasure to work with!
excellent service！！the driver is extremely helpful and respectful
He was really friendly and hardworking. Would happy have him move us again
Couldn’t have picked a better Man and Van! Knew his stuff and got me moved in much less time than I would have if I tried it myself with a friend. Worth the money.
Driver was very helpful, gave plenty help even though it wasn’t needed. He’s politr and respectful
He was excellent - highly recommended to anyone!
The driver is simply the best! He was very helpful and a good company during the trip to destination.
Excellent service, very friendly driver, great communication and arrived early. Also a lot cheaper than another quote I had from a 'man-and-van' service. Highly recommend.
Denis was lovely, a pleasure to chat with and so so helpful!
So helpful and professional, would definitely recommend.
He was great. !!! Very helpful. And nice guy.
amazing service, thank you!!
He was very pleasant, very helpful and a very competent driver - made the move so easy. Would highly recommend. Thanks for all the help!
Fantastic! On time, communicates well, goes above and beyond. Thank you so much. Would use for the third time!!
Amazing. Professional and helpful. Will be using his services again
Brilliant! He was an absolute legend
If I could give more stars I would! Absolutely brilliant service provided, driver arrived ahead of time which I really appreciated. Aside from that he helped with the majority of the moving and was super nice and polite. I thought the whole move would be quite a dreary task but overall took about 45 minutes!!! Highly recommend :)
Driver was extremely helpful and nice! Placed my order 2 hours ahead and everything went smooth. Thank you for making my move effortless.
He was really efficient, which helped considerably with the amount of stuff we had. He was also well equipped with straps and various other items that helped in the move.
Dennis rang to let me know he would be a bit late due to traffic. I didn’t have a strict schedule so it didn’t bother me. He was courteous, conscientious and hard working. Would highly recommend.
Excellent service. Highly recommended.
He was nice and helpful ! Recommended!
Very good so helpful and courteous would definitely recommend him!!
One box was broken in transit - looks like it was picked up incorrectly. Otherwise great service!
He was a little bit late due to heavy traffic and he let me know that he was running late before the scheduled time. He was polite and very helpful, he went out of his way to accommodate the fact that I wasn’t feeling very well and had to help more than he would have normally. Great service. Have used this website twice now and both drivers I have had were great.
Dennis was great, very professional and helpful. Would highly recommend his service.
Danny was great, I would definitely recommend!
Wonderful service, super efficient, great at packing items carefully, would highly recommend
robert was amazing and very helpful, thanks a lot
Very good and helpful!!!!
Dennis was awesome, very helpful and fast. I will certainly recommend him to my friends n family.
Very hard working, friendly, respectful etc.
He deserves a pay rise or bonus.
There should be an option to hire the car and driver for shorter periods than two hours.
Very happy with the move and with Dennis overall. Thank you, Dennis!!
He worked fast and I needed that, top man! Made up for being late.
Finished with an hour to spare, extremely good service
Dennis was a lovely guy. Compare the man and van messed me around with the booking but he stepped in at the last minute and was great. Would book with him again.
CMV Response:
We are sorry that your original driver rejected your booking, however, we are pleased that we were able to supply you with a replacement service that you were happy with.
Good service, good guy
Very friendly and helpful :)
very helpful , excellent service
Excellent service!!!!! Congratulations!
He was absolutely brilliant and super helpful! Would highly recommend
Dennis was slightly late but more than made up for it. He was super helpful. Thanks Dennis!
Dennis was excellent, very energetic, friendly and hardworking. Will use again.
I wish i could give more stars. You can't even imagine how good and helpful he was, while i was still frantically preparing stuff. Once i was packed it was way more than i had estimated, but he looked after all my stuff and moved it carefully. Arrived at new place, neighbour got really agressive (I'm so sorry), but he handled it so professionally, and still moved all my stuff within the booking time!
Total good guy, hardworking and pleasant.
He deserves so much more than this cost.
Such an amazing service, he rang to say he was running late due to central London traffic but was so quick and efficient packing and unpacking the van
He was great
great experience, no issues whatsoever
He was super quick! Great service.
Great guy! Tried to help every way he could. Got me home way ahead of schedule due to how efficient he was moving things and finding the best route to drive
Great driver, helped us load and unload all of our stuff quickly, would definitely recommend.
Excellent service from this man, highly recommended.
Very good !
Denis was extremely professional and helpful. I highly recommend him
Dennis was brilliantly helpful on one of the hottest days of the year so would throughly recommend his services. Thanks to him the move was relatively easy and painless.
Dennis was absolutely amazing! Fast, respectful and super helpful!
Second time I've worked with this driver and it's been great both times!
Very good service, our driver was very quick and did a great job
Dennis was lovely, made the move go smoothly and really took the stress out. He just cracked on and got it all sorted. Thank you!
Very helpful
Great service
Simply polite and helpful
He driver was absolutely amazing. Very helpful and really efficient. Couldn’t have asked for a better service.
Very nice guy and helpfull
Very professional and very helpful. Thank you 😊
Excellent service, driver arrived before time. Very helpful move undertaken fastest than expected. Will recommend and use company for any future move. Well done!!!!!
Dennis was on time, respectful and keen to do a good job. Highly recommend.
On time and very polite thanks
If there was going to be a congestion charge it should be stated in the price quote. I was asked for an extra 10 pounds and was lucky to have the cash on me.
CMV response:
There are clear warnings on the Quote Page prior to booking that the congestion charge is not included in any quote you receive, and also on the email confirmation you receive when booking. We are sorry that you missed these.
The driver was very helpful and helped me load and unload the van even though it wasn't included in the payment. He was friendly and reassuring, and rang ahead when he realized he'd be 10 minutes late. Very friendly and professional service.
Driver was fantastic, he fitted us in when our driver was running late
Punctual, polite and considerate. I couldn’t ask for more and a genuinely pleasant experience.
Efficient and friendly
Unfortunately the driver was 3 hours delayed for collection due to an overrunning previous booking. Rather than being honest and saying he was running very late - he originally said he was only 1 hour late - that then developed into another hour.
Upon arrival at the collection he stated that he had the wrong postcode on the job sheet... which was incorrect he had been given the correct postcode, he just couldn't find the collection point.
A lovely guy but next time, just be honest and say that you're not going to make it rather than dragging things out unnecessarily. Thank you
Driver's response:
"On the day of the move myself and my helper had 2 bookings before Scott's booking, both bookings were full house moves which we were not aware of at the time. The first booking started at 9:30am, during the loading process at around 11am, we decided to call Scott to inform him about a delay of approximately one hour as we realised the job will take more time than we expected. Scott said that's fine. Unfortunately when we arrived to our second booking we found out that it was another massive job with a lots of stairs, so we called Scott again to inform him that we will be late one more hour, he again said that's fine for him as he is at the drop off address and we can collect his item without him at anytime before the gate closes at the pick up address (National Theatre). I didn't lie to Scott and I honestly tried to keep him informed during the day from early in the morning by calling him several times. I didn't reject his booking, fail to attend or asked Compare the Man and Van to send another driver because he said he can wait for his item, as long as I will pick it up before the gate closes. We successfully delivered the item to him after 6pm. I did apologise many times, however he never mentioned during the day that he needs the job to be done earlier or in specific time, so this negative review confuses me. I hope this can be resolved in the best way, as every feedback matters for me. Thank you, Denisz"
Great help will recommend 150%. Thank you very much.
Two of the best gentleman I’ve had the pleasure of meeting. Their service went above and beyond and their care of my belongings, professionalism and speed was remarkable. I know who I’ll be calling next time I move house.
Very helpful people will definitely use again.
Denis was very efficient and friendly. Great help!
The driver and service was excellent, however it arrived half an hour late which was frustrating.
Dennis was brilliant, really helpful and got the job done carefully and quickly
The driver was super super helpful and very friendly. Would recommend him in a heart beat.
Excellent service. Charismatic driver.
The guys were excellent. Very efficient, incredibly friendly and a credit to their employer. Highly recommended.
Best driver ever. I am never switching companies again.
Dennis and his colleague were very respectful and carried out their job really well, quickly and efficiently. Would definitely recommend!
Denis and his colleague were both very polite and friendly, and appeared to carry out the move with ease. I would happily use them again.
Fantastic service. Very prompt and careful. Very helpful.
Very polite and helpful. would use again!
Amaizing driver, very friendly and helpful! Highly recommended!!!
He was amazing, so profesional, and very helpfull.
Very pleasant guys, arrived promptly, took to the task well and were very polite. Would certainly use again and recommend to others.
Great timing, really friendly drivers, very helpful, very quick. Amazing experience.
Great service. Thank you!
Brilliant service, arrived slightly ahead of time and packed the van very quickly, handling most of the items, especially the heavy ones. Very polite and courteous with us and our items. Would highly recommend!
My driver was extremely helpfull. He helped load and unload all our stuff very quickly. He was a true professional.
Smooth move
He was late- but not his fault, traffic was terrible. Was incredibly impressed as he made up the time extremely quickly. He was a really lovely guy, and couldn’t have done enough to make my move easier. Would definitely recommend him!
Sarah Gauld
(Moved from W14 8DQ)
Friendly and helpful. Would def hire and recommend. The move went smoothly and fast.
Very friendly, very helpful, would hire again in a heartbeat!
Fantastic service! Would definitely recommend!
Denise was extremely helpful and very reliable. Thank you!!
denis is a professional driver who is helpful and provides quick and efficient service.
Thsnk you and your driver Denisz
It was perfect!
Amazing driver, super professional, courteous, hard-working and a pleasure to be around. Couldn't recommend more.
Very professional and helpful driver
Amazing experience. Highly recommended!!!
Although the driver was a little late he was a great help. Very efficient and professional. Made the move so much easier and would definitely recommend to friends.
Lovely guy, extremely helpful and kind - would certainly use again
Excellent service, very helpful and quick
The driver was very kind and helpful. I highly recommend.
This man was a gentlemen couldn’t of helped anymore of he tryred. Would definitely recommend him. If there was 6stars he would of got 6.
Nicest guy in the world - really impressed and very much appreciated.
Fast and efficient
Excellent and very helpful, recommended and will use again thanks a lot.
Very helpful :) highly recommended!
Denys provided excellent service. He worked quickly and efficiently and was very courteous and professional. He was running slightly late due to road closures but called me ahead of time to let me know so this wasn't an issue. Highly recommended.
The driver was very enthusiastic to help me
Fantastic driver, very patient and helpful. Would recommend!
Highly recommend!! :)
Great driver. Very strong - helped us lift a shed over a wall!
The driver is really friendly and helpful, will definitely recommend to my friends.
Driver was very respectful, very quick and helped us a lot. Definitely recommend!
Excellent experience
the driver Danish was very professional and helpful.
Great driver!!
Driver was friendly, polite, and very helpful - would definitely use again. I've ferried items across London by car before: hiring a professional to help was far easier and quicker!
Only slightly delayed arrival with traffic in central London, I was kept in the loop and my driver was friendly fast and efficient, move completed in exactly 2 hours as planned - big thank you!
The driver was very very helpful and nice! Really satisfied with the experience
I love this man, literally the best driver I’ve ever met, would definitely re-hire
Really helpful and friendly and provided an excellent service. Would definitely recommend.
Rather tatty van that didn't seem very well provided with protective materials: blankets, straps etc. But driver was very careful, polite and hard-working so overall experience quite positive.
Fantastic driver who worked hard and took all the stress out of my move. Very nice man. Thank you.
Highly recommend him!
Great guy. Super helpful with loading and unloading (we didn't even request for this). Genuinely a really great and easy moving experience
Driver was very nice and friendly throughout the trip. It is an extremely hot afternoon today but he never shown any annoyance or let me carry anything heavy. This is the first time I've encountered a mover that tried to move everything by himself in the fastest time. Couldn't recommend him more to my friends and family. Thanks!
Really pleased with the service from our driver - hard working, fast, respectful of our stuff. No breakages, and job done well.
Our driver was extremely professional and helpful. No complaints.
The driver was on time, very friendly and helpful. He made the move smooth and quick. Highly recommended.
Really nice and helpful
Very helpful thank you
We didn’t pay for help from the driver but my goodness he saw us right. Brilliant company, great driver, seemless move! Would definitely recommend.
THE DRIVER IS VERY NICE
Great service. Thank you.
Driver a bit late because of traffic .
Driver pleasant and helpful.
Very professional, impeccable service and courtesy. He helped out in stocking the boxes onto the wan and we were able to move a lot of items without anything being broken or damaged in any way. I strongly recommend this driver.
Love denisz he’s a gem
The driver was really polite and helpful. He also helped me reassemble the item for me upon delivery. Would definately reccomend!
Really nice guy and v helpful
I would like to have his service again. He helped us with the packing of the items into the van and also help arrange them in the storage.
He even offered to drop us back home afterwards. I’m really happy and satisfied with his service. Thanks
