Frank Van Services
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Trust Score: 10 |
Trust score is a rating of how trustworthy and reliable the driver is, taking into account customer reviews and our own experience. |
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Gold | Gold Drivers have passed our most stringent checks and provide the highest level of insurance, including Goods In Transit and Public Liability. |
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Hero |
Heros are service providers who have displayed the highest levels of professionalism across multiple moves. All service providers who display our hard to win Hero badge are highly recommended. |
35,294
miles driven
2,801
moves completed
907
customer reviews
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About Frank Van Services
Customer Reviews
Frank was absolutely fantastic - handled everything with care, great communication and timely. Highly recommend
Frank was great he arrived early and was very efficient.
Frank was on-time and helpful. He made our moving experience stress free.
Thanks Frank!
Driver helped us move from point A to B but unfortunately came across issues of needing to disassemble the furniture because it couldn’t fit through Point B. They helped a little even though we were aware that they don’t do disassembly. The driver was a little impatient even though we booked for 2 hours and was trying to leave even though we offered to disassemble ourselves and would then need assistance bringing the pieces up. The driver mentioned it was easy for us to carry once it’s disassembled, and did not want to wait for us to disassemble it.
Frank was so helpful and professional. He was fast and very careful with my belongings. He managed my heavy furniture and boxes with ease. Would highly reccommend! Everything was great!
Frank was very helpful, considerate and punctual..
Very quick and organised
Frank helped massively with our move. When we realised we needed to deconstruct our bed in order to move it, he even had spanners on hand
Great stuff! Thank you Frank
Frank was very punctual, came earlier. Was super helpful, huge clean van and all round great service. Thank you!!!
Was half an hour early and waited for me to reach the destination. Very friendly and helpful
He was lovely and patient and no nonsense.
Very friendly and helpful and chilled
He was extremely helpful.
I booked it last minute and he was right on time, very courteous and a very good driver. After unloading the bags/boxes, he offered to place them in upstairs room even though I didn’t mention it in my request. Very patient. A really stress-free experience
He was very understanding and helpful. Thanks Frank!
Communicate nicely with me
Job completed in good time to meet my schedule.
Frank was polite and helpful and communication was very good.
Frank was helpful and hard working
Frank was great - packed the van very efficiently, helped us carry the larger objects and brought a really calm and kind energy to what could have been a very stressful day!
Frank is very professional. He arrived on time, with a very positive ‘can-do’ attitude. With his help, we have completed our move extremely smoothly. It was definitely a positive experience, and I could not recommend Frank more.
Great overall. Frank was amazing.
Frank is very kind and professional.
Perfect from start to finish
???
Amz
Super helpful and friendly
Very friendly, helpful and efficient
This guy was exceptional in all aspects
Frank was very helpful in helping us pack our stuff in and out of the van. He remained calm and patient throughout the period even when he had to wait in the van for our new residence to be properly checked before we packed our stuff in. We did not book a man for this move, but he surely provided a helping hand which was greatly appreciated.
The driver was absolutely amazing. He was there early, and helped me move almost everything out of the flat, and unloaded into my storage. He had a trolley and was very professional at moving. He was also friendly and was very nice
Very professional and helpful
Humble, Patient and kind
Frank was fantastic from start to finish of the job. He provided an experienced, professional, friendly service that made a potentially stressful move more enjoyable. He took real care with our belongings, was skilled in packing the van economically and was very respectful in how he navigated bringing items into the destination flat with the trolley. I’ll definitely be recommending him to friends and family.
Very patient and helpful
helped me more since the entry of my building was more tricky to find
Everything. He’s the best
Communication & Reliability
Just a really great guy. Prompt and very helpful
Had to rearrange the time and did it no problem!
Went smoothly, driver was early
no
Helped pack and unpack and made sure mirror was protected
He was on time and worked efficiently and everything was completed within the allotted time. Very professional
Frank was right on time, his calm demeanour helped my move to go very smoothly
prompt kind helpful thank you
He was very punctual, extremely friendly, very helpful and made a normally stressful experience absolutely stress free
On time, helpful, respectful.
very professional
He can slightly early to get a good parking spot and make sure that he started the job on time. Friendly and professional.
Frank was amazing! He was very careful with my things and very efficient! Great service!
He helped us with the boxes. He was extremely friendly
Amazing service! Thank you so much - on time, really helpful and friendly. I couldn't recommend enough!
Friendly and respectful, always felt safe and like my things were looked after, gave a lift to destination along with things too
Good communication, followed instructions, very friendly service
Was kind and willing to help
Was kind and willing to help
Great help in moving despite difficult parking situation. Took care of boxes and things carefully.
Great help in moving despite difficult parking situation. Took care of boxes and things carefully.
Very helpful moving things and turned up 30 mins early, no extra charge early
Very helpful moving things and turned up 30 mins early, no extra charge early
Frank was kind, friendly , punctual and highly professional. Highly recommended !
Frank was kind, friendly , punctual and highly professional. Highly recommended !
Really amazing driver, so helpful and efficient.
Really amazing driver, so helpful and efficient.
Packed the furniture with blankets
Packed the furniture with blankets
Early, efficient, friendly, professional and the job was completed in great time.
Early, efficient, friendly, professional and the job was completed in great time.
very professional
He can slightly early to get a good parking spot and make sure that he started the job on time. Friendly and professional.
Frank was amazing! He was very careful with my things and very efficient! Great service!
He helped us with the boxes. He was extremely friendly
Amazing service! Thank you so much - on time, really helpful and friendly. I couldn't recommend enough!
Friendly and respectful, always felt safe and like my things were looked after, gave a lift to destination along with things too
Good communication, followed instructions, very friendly service
Frank was very helpful, considerate and punctual..
Very quick and organised
Frank helped massively with our move. When we realised we needed to deconstruct our bed in order to move it, he even had spanners on hand
Great stuff! Thank you Frank
Frank was very punctual, came earlier. Was super helpful, huge clean van and all round great service. Thank you!!!
Was half an hour early and waited for me to reach the destination. Very friendly and helpful
He was lovely and patient and no nonsense.
Very friendly and helpful and chilled
He was extremely helpful.
I booked it last minute and he was right on time, very courteous and a very good driver. After unloading the bags/boxes, he offered to place them in upstairs room even though I didn't mention it in my request. Very patient. A really stress-free experience
He was very understanding and helpful. Thanks Frank!
Communicate nicely with me
Job completed in good time to meet my schedule.
Frank was helpful and hard working
Frank was great - packed the van very efficiently, helped us carry the larger objects and brought a really calm and kind energy to what could have been a very stressful day!
Frank is very professional. He arrived on time, with a very positive 'can-do' attitude. With his help, we have completed our move extremely smoothly. It was definitely a positive experience, and I could not recommend Frank more.
Frank is very kind and professional.
Perfect from start to finish
Amz
Super helpful and friendly
Very friendly, helpful and efficient
Frank was very helpful in helping us pack our stuff in and out of the van. He remained calm and patient throughout the period even when he had to wait in the van for our new residence to be properly checked before we packed our stuff in. We did not book a man for this move, but he surely provided a helping hand which was greatly appreciated.
The driver was absolutely amazing. He was there early, and helped me move almost everything out of the flat, and unloaded into my storage. He had a trolley and was very professional at moving. He was also friendly and was very nice
Very professional and helpful
Humble, Patient and kind
Very patient and helpful
helped me more since the entry of my building was more tricky to find
Everything. He's the best
Communication & Reliability
Just a really great guy. Prompt and very helpful
Had to rearrange the time and did it no problem!
Helped pack and unpack and made sure mirror was protected
He was on time and worked efficiently and everything was completed within the allotted time. Very professional
Frank was right on time, his calm demeanour helped my move to go very smoothly
prompt kind helpful thank you
He was very punctual, extremely friendly, very helpful and made a normally stressful experience absolutely stress free
On time, helpful, respectful.
He was quite flexible & professional. I was happy with my experience!
Frank was hard working, helpful and timely. Strongly recommended.
Great driver. Highly recommend!
Frank was great! Thanks for your help.
Friendly and professional driver. He helped me loving stuff as well. Very punctual
Frank was very helpful during the move and helped to organise and fit all my stuff into the storage, it was obvious he has a lot of experience!
Frank's the best. Can't recommend enough. If you need a van, he's the man.
Seamless move. Frank was friendly and efficient!
Frank arrived on time and was very helpful. He had a trolley to move boxes quickly and safely stacked all my belongings. Nice guy, would highly recommend! Completed move in less than recommended time.
Although he was a little late I have spoken to him en route so this was not unexpected. He was extremely helpful and packed everything in. Went above and beyond and helped me carry some of the more awkward things into the house. I would highly recommend him. Many thanks!
Frank was on time and very helpful. I didn't want to talk much cause I was so stressed packing etc and I think he felt that so he respected my space and instead talking loads with me He played some music and that was a nice choice. He helped me a lot carrying almost everything and was very careful and gentle with my portable piano. He drove back to my new place 10 minutes later after everything being done cause I left my umbrella in the front seat in the van. He had to park somewhere else cause you can't park in front of my building and he walked from I don't know where just to bring it back to me .Who does that? That was a really kind gesture and it says a lot about him. It's an amazing feeling when you pay for a service and the person you hire is on top of everything so the transition from your old to you your new chapter in life can be as smooth as possible.Please be kind to hard working people like him.
Rate:
⭐⭐⭐⭐⭐⭐
Thanks Frank. All the best ✨🙏✨
The driver was very helpful! Thank you man!!
Frank provided great service from coordination to execution. Highly recommended.
Frank was wonderful! He turned up early, he was so speedy with loading and unloading and made my day an absolute pleasure. I will definitely call him for my next move and will recommend him to friends
The driver was absolutely wonderful. Super helpful and shown great customer service. He came equipped with a little trolley to very easily move my items and boxes from the front door of my building to the van that had to be parked about a 15 second walk from the building. He helped load and unload in a very timely and safe manner. Didn’t even end up needing him for the entire 3 hours I originally booked him for but paid the full price as I was very impressed with the service. Would 100% recommend.
Frank arrived exactly on time. We packed and unpacked very quickly and finished the whole move fast. It was a day of 34C so we really appreciated him working in these conditions and being so efficient. Highly recommended and will use his services again for sure!
Very pleased with the service!
When will I get my £50 amazon voucher
Frank was over an hour late but was pleasant and courteous. He did let me know he was going to be late but his delay meant that I had to shift things around and do a lot of carrying heavy items and lifting I wasn't prepared for... in the end because everything was ready when he arrived, it only took half an hour of his time ferrying goods and must have been one of the simplest jobs he's ever done!
Frank was wonderful. Such a quick and hassle free move. Really efficient without feeling like we were being rushed. Will use again and recommend to anyone. Thank you Frank!
Frank was amazing. It was 32 degrees and he carried boxes down the stairs and packed the van barely stopping for water which we kept offering. He then did the same the other end. I can't recommend him highly enough and would definately book him agian if the need arises.
Excellent service (above and beyond) will 100% use again, best, alex
Frank was fantastic. Very courteous and professional. Recommend this service and will use it again.
Absolutely brilliant service
I didn’t personally get to meet Frank but my partner said that he was very helpful and reliable and we even paid him a bit extra for a great job
Very nice and helpful with my move. Moved my new TV I bought with care.
+ On time
+ Respectful and helpful
- Nothing
very friendly and helpful
Driver was friendly and handled my items with care!!! Will definitely use him for any future moves
Frank was really accommodating and helpful. He took the stress out of a stressful day !
Very helpful and respectful. He kept in contact to let us know when he was arriving and we managed to load and unload in record time. Would recommend to friends and others.
Great service
Frank was such a respectful and helpful guy in the day! He not only showed up on time, but managed to get through a tight street and park inside our gated area. He was very calm and patient which helped take a lot of the stress of moving off our shoulders.
When we first booked we didn’t know what to expect, but I can now assure you that you’re in good hands when booking with Frank and his team! Thank you!
Very helpful and friendly driver - great service!
Frank Van Services was really helpful and on time. The driver was very experienced with moving staff and he was efficient and thoughtful when moving things. I definitely recommend using their service.
Frank was brilliant. On time, helped with some heavy lifting, gave me a lift to my new apartment and was friendly. 100% recommend him!
Went above and beyond :)
Excellent driver and great trip and experience
Frank got there earlier as I had requested, was friendly and super helpful/efficient loading and unloading. Would use again, thumbs up
Frank is the man. Patient, and helped out a lot.
Was so great! Very nice and helpful and stress free.
Very smooth service and Frank was very helpful and friendly. Would recommend.
Very pleasant experience with Frank, he went above and beyond to help us get to the moving location and even helped with luggage. Thanks so much!!
Frank was friendly and very efficient
Frank was fast, kind, strong and very helpful.
Top man Frank, recommend 100%
Super helpful and polite
Frank and his team were fantastic- prompt, helpful, and careful. Would very highly recommend! Made me feel much calmer and took huge stress off the day. Thank you!
Frank was a fantastic guy great packing and unloading. Incredibly respectful of my property and was all done in good time. Thanks Frank will definitely use you again.
Frank was great. Highly recommend
Fantastic service. I was incredibly hungover, he was incredibly helpful
Perfect, thank you!
nice person
Excellent and reliable
Very professional and helpful
I wanted to say that I had a great experience with my driver. Frank is a great guy, very respectfully, all the time he helped me. I am really recommend him. Very good driver...
Absolutely perfect- punctual, helpful, polite. Stress free, can’t say much better than that. Would (and almost certainly will) definitely use again. Brilliant service.
Frank was amazing!! He helped us so well will have him again!! Highly raccomand his service!
Thank you very much Frank for helping us move. And thank you for your patience with the stairs!
Frank lived up to all of the positive reviews here-he was just amazing. Extremely professional and careful in handling our things. He just made the move easy and stress free. We had a lot of items and Frank just got on with it. Will not hesitate to book again for our moves going forward.
Great professional service. Thank you Frank!
Efficient, fast and patient! A lot of lifting and larger items and still got done in time
A lovely guy and very helpful. Thank you!
The driver came as a back up due to another driver wasn’t available when they weren’t. He was respectful and handled my things carefully and was late but there is a lot of construction in the area that causes delays so thats okay. The website system needs work so when drivers are booked they are no longer shown
He was lovely, came last minute as the first two drivers cancelled. Very professional. Thank you.
Driver was fantastic
Very helpful, prompt driver. Made moving very easy and would use again in future
Frank was early, efficient and friendly - one of my easiest moves, wouldn't hesitate to recommend!
Frank was excellent, polite and extremely helpful, the move very well, I would certainly recommend and use him again.
Frank was a trooper, he did the brunt of the lifting and moving and made the whole process stress free! He also drove incredibly respectfully so items didn't get thrown around in the back of the van, which I appreciated very much. I didn't see any straps, but he had plenty of blankets and wore his mask the entire time.
He was really wonderful! Very polite and helpful - would highly recommend and use again :)
Frank was amazing. Punctual, polite, professional, was very impressed by the service. From what I saw today, I would trust Frank to look after my belongings anytime. He is clearly a pro at this. Expert in stacking boxes crates and furniture, to maximise space and keep items safe in transit.
Frank arrived early and was very efficient when loading and unloading. His calm and polite attitude was fantastic as moving is really stressful for me, highly recommended indeed!
Frank is just not a HERO is a SUPER HERO, please ensure he get the right attention for his outstanding service.
Great service, on time and helped me move quite a bulky item efficiently
Very smooth removal. Quick and respectful loading and unloading. Would recommend 👍
Frank was great and would certainly use him again.
Fantastic service and very efficient and helpful, thank you so much
Really smooth process with a very professional driver. Definitely recommend!
Arrived right on time, took charge putting everything into the van and was extremely helpful carrying bits. Everything arrived safely - perfect trip
Frank was punctual and great help. Thanks for making my move so smooth!
Frank was a great help, very helpful, efficient and punctual. He made our move 100 times easier and I would recommend his services to anyone.
Frank was so helpful and lovely, would recommend him to everyone!
Frank was kind and accommodating. Definitely recommend and will use him again in the future.
Everything went perfectly. Frank was extremely helpful and quick. All my things were loaded and unloaded safely and efficiently.
Great help from the driver. I strongly recommend him.
Best removal expirience ever; and trust me, i move a lot!
Lovely man, carried the work surface right the way down the garden, even though it was extra. Friendly, experienced and professional
Frank was a pro, packed all the boxes in a compact way. He was really helpful throughout the move!
Perfect. The guy was so helpful and went well above and beyond
Frank is a very nice guy.
Frank was really helpful and polite. Will recommend to anyone who needs this service
This was the best move I had so far. The driver was very polite and discreet and REALLY help us to move stuff. This is the first time (out of 3 moves I have done) that the driver was actually putting work in, moving and carrying stuff. This was especially useful now with covid since we could not bring friends over to help us with the move. I highly recommend this driver!
Frank was a great help! Would definitely recommend him.
I've used several man & vans in London and Frank is, by miles, the best one.
I don't even leave reviews usually but Frank deserves it.
Highly recommended.
Frank was great! On time, had blankets and straps and was very helpful. Would use again
Efficient and straight forward move. Frank was happy to change the time when I asked and was prompt at arriving. Everything was moved quickly.
Highly recommended
Frank was brilliant - turned up early and let us know he was ready when we were; was a huge help with unloading the property, and generally just very friendly and upbeat (which helped make the move feel less stressful!!)
Cheers Frank
Was super efficient, quick and took care with all items, great move!
Frank was amazing. He come on time, was very helpful and friendly. We definitely recommend the service!
Frank is great, I definitely recommend him. Respectful, gentle and did a flawless work.
Very polite man who took real care with my belongings! Would definitely use again
My driver Frank was amazing. Very nice person on time and good work ethic
Frank was so efficient, all the boxes and a large bed moved into his medium van very quickly and moved into our new flat in no time at all. Highly recommended, always smiling
Friendly, helpful, methodical, and managed to do everything efficiently. I would definitely use again
Great service. Driver was friendly and very professional. Was very careful with my items.
Amazingly helpful. Completely professional Took the stress out of the task. Will be using again
Frank is awesome!
Absolutely fantastic, very organised and efficient with moving, and very respectful. Thank you very much !!
Frank was great!!
Frank was fantastic, turned up on time with all the equipment needed and completed the job in a timely manner.
My driver was 2 hours late. How can I claim for the late refund please?
Frank was efficient, friendly and made everything simple
Frank was really helpful and the moving was much faster and easier than expected
Frank was fantastic! Would highly recommend!
Driver arrived on time, earlier actually which was great, helped to load and unload my stuff. Would use again.
Frank was great! Highly recommended.
On time, very helpful. Definitely recommend
Driver arrived early, was very helpful & professional and also had PPE. Very impressed.
Driver was really proffesional and the move was smooth! Thank you!
Frank was delightful, he arrived early and was very respectful and professional. He handled everything with care and was quick and helpful. I couldn’t have hoped for anyone better. Thank you Frank!
Frank was great! I would definitely recommend! 5 stars
Very helpful!!! Thank you so much Frank. It was a last minute booking. He carried all my heavy boxes and chest of drawers. It was just the two of us moving my stuff and he did most of it. (Im petite 5’2). Will highly recommend Frank!
Only booked this late last night ; I was quite fussy, Frank was my driver/removal… all I can say is!! … Thankyou so much Frank .. and also Compare The Van and Man booking … honestly … a very very good Move indeed … … “ Franks The Man “ 👍🙏
Very lovely man. Will use again.
Great experience. Frank moved all of the items in and out of the houses and van carefully and was a very friendly guy. Would recommend!
The service I received was excellent! The driver arrived early and was quick and efficient taking care when handling my items. He was also friendly and helpful. Excellent service!!!!
Frank's service is the type we all hope for when we are after a great move. Frank was punctual and friendly, and showed great care and respect for the items to be transported. Furthermore, it was reassuring that Frank wore appropriate Covid PPE. Overall, the move was highly efficient and stress free – all you could ask for from a moving service. Definitely go with Frank Van Services; you can't go wrong.
Really excellent experience. Frank arrived ahead of time and helped make our move very easy, and was exceptionally friendly throughout. Would definitely recommend.
He is very good
Frank was AMAZING! So much help and such a lovely person! He was just the best man in the van ever! For two professional girls moving house he was brilliant! I look forward to using the website again in the future!
THANK YOU FRANK
He let us know he was on his way, was really polite. Goods arrived undamaged and on time.
Frank was fantastic - very professional, arrived on time, super helpful and the move was fast and very efficient. Thank you!
Thank you so much to Frank for a smooth and enjoyable move - he was on time, helpful and great company!
So helpful and professional - would highly recommend
Very helpful driver
A perfect moving experience, very respectful and easy to work with!
Frank was great - very professional, kind, arrived on time, and overall enabled a very efficient move! Would highly recommend. Thank you!
Really lovely driver and extremely helpful, would definitely recommend!
Frank provided an excellent moving service at end of June 2020. It wasn't the easiest of moves during coronavirus, but he came fully prepared with PPE for himself and blankets and straps for my items.
I had lived at the previous place for 8 years and had accumulated lots of possessions and memories - all of which Frank too great care and pride in moving. Highly recommend.
Fast experienced and a lovely guy , made our move effortless and quick thank you
The driver did a fantastic job and was very efficient when loading and dropping off the furniture .
Frank was brilliant!
Great service, efficient, polite and helpful. Highly recommend!
Excelent job. Frank is a great professional!
He was really friendly and helpful. He went above and beyond the normal and was wearing all relevant PPE for the current Covid situation.
Perfect service. Frank was courteous, punctual, used initiative and took great care with my things. His only flaw is being an arsenal supporter.
Frank was great, top service and top bloke.
I would advise against using Frank Van Services.
I was left with a large whole in my wall which I have now had to pay for to get repaired.
Franked seemed like a nice guy but unfortunately whilst we were moving a chest of drawers he dropped his end into my wall. This created a huge whole in the wall but as we still had most of the move left to do we continued with the job.
At the time of the incident Frank was not apologetic, almost ignoring that it had occurred. When I did mention it to him at the end of the move, he again did not want to take any responsibility for the damaged caused.
Aside from the whole in the wall, the chest of drawers were damaged and dining room chairs were also damaged during the move. The strapping seems non-existent in the van and Frank also refrained from lifting heavy items, leaving most of that work for myself. This may have been because he was scared to drop any more items or maybe he was tired that day.
The van wasn't in the best condition and had nails/screws on the floor, so if you do use Frank's services please be aware that items may get scratched when putting them into the van.
Overall he had a pleasant demeanour about him, but I would not recommend booking him for a move.
Driver's response:
Hi
I received the email and all the contents have been noted.
Moving is difficult so we always do our best to make it as easy as we can for the customer and also uphold the good name of the platform and we apologise to the customer if our service fell short.
On the day of that booking my van broke down so l had to arrange quickly for a driver to go to the customer. The driver who went had a giant van and completed the booking very well. I was in constant communication with him and if the customer can remember, when the driver got
there he phoned him with a different number (not my number).
After the booking was completed I asked the driver if everything went well and he said everything was fine. It was a few days later
when I received the complaint from the customer. l asked the driver about this and he disputed the complaint.
He said they were carrying the cabinet together and the customer dropped his side and was complaining at the time and pointing to him that
it was not his fault. After the work the driver told him that the damage happened whilst both of them were carrying the cabinet so he could not accept responsibility. If the damage had happened inside the van then he would have been responsible over all and he disputes this review.
The customer ordered a large van and he got a giant van for no extra cost and even the money he was supposed to pay was short of some change, yet we still accepted
it.
Thanks
Kind Regards
Frank
Very good experience. Frank came on time (even earlier), helped me with loading and unloading and has been very careful in handling items. Definitely recommended.
Frank was friendly and helpful - perfect experience
Thank you
Frank was amazing. Very careful and quick. Would use again if we move again!
Frank was super helpful. Really appreciated everything he did to help me with my move!
Frank was fantastic! He is very friendly and respectful - and he made an effort to accommodate us during this difficult time, wearing a face mask and gloves. We would most definitely use Frank's services next time we move!
Very helpful, efficient and overall very pleased with how much he helped with the packing and loading. Would definitely use again
Frank was kind and helpful moving over a difficult period. His professionalism made me feel confident that everything would work out smoothly and efficiently, and he is an excellent parker in a tight spot!
Frank was brilliant, so helpful! Would definitely recommend him.
Frank turned up on time, was laid back but professional. Would definitely use again.
Frank was excellent. Carried my heavy items down the stairs of my old house and up into my new house without any issues. He was super friendly and was able to complete it very quickly. Would definite recommend.
Frank and his colleague were really great. They moved everything in really good time and took extra care to make sure I was happy. They even helped me put things in and out of my car. Were very considerate and highly recommended
Frank is effective and very helpful.
Frank was super helpful with my move. Even though I had a lot more to transport than originally expected he didn't complain and managed to pack everything into the van safely and securely. Took a business card so I'd have his details for my next move and I'll definitely recommend him to anyone else moving around London!
Frank was excellent - very patient and helpful
Frank was the best driver i have had to relocate. He helped us with our expectations.
Thanks
Super helpful and reliable.
Frank was most helpful, polite and accommodating. He definitely contributed to making my big solo move a fantastic experience. Would highly recommend!
Fast and efficient, made the move super easy!
Good service and always with a smile, i highlights recommend this moving firm.
Fantastic service I will definately use Frank again.
Good man!!! Very quick and super helpful, friendly as well!!!!!!
Excellent service
Frank was amazing.
Our Heroe,
He arrived more than in time, and he was so helpful and fast. Was the quickest and smoothest move out I ever done.
Tha k you
Frank was BRILLIANT, so helpful, friendly and courteous (and he arrived early). Nothing was too much trouble and everything was done with a smile. Thank you Frank - we'll definitely use you again and highly recommend you to anyone needing a man and a van! Claire HW
Such a patient driver! My postcode is new so the area was pretty hard to find, but when he finally arrived, he didn’t have a negative attitude when he arrived. Despite not arriving on time, he was a very pleasant driver to have.
Fabulous experience - he was super patient and helpful 10/10 would reccommend
Very polite, responsive, flexible with our requests, helpful and on time - thanks for your help!
Frank was very helpful and friendly. Packed my items swiftly and efficiently, and gave me a hand taking my furniture up and down stairs.
I chose this service over others due to reviews and it didn’t disappoint. The customer service was excellent and overall good value for money. I would highly recommend.
Great Job !!
I picked Frank because of his 10/10 score and her lived up to this. He was early, patient, kind and treated everything gently - we were moving delicate artworks so this was hugely appreciated. Great guy!
Frank is great, he was very kind and helpful. We would like to highly recommend his services!
Excellent service
Frank was brilliant.
Great service.
Very helpful driver.
Frank offers a superb service.
Frank was great! We had lots of flights of stairs and he was so helpful. Arrived early and was really accommodating! Thanks Frank!
Great service, super friendly and helpful and efficient
He was really helpful, friendly and quick! Would definitely recommend!
Frank was friendly, very helpful and did most of the work, don’t think i coulda have managed the move without his help ! Very satisfied !!
Frank was great, he was really helpful, on time and professional, I would definitely use him again!
Frank was great and made our move seamless
Super professional service and happy to recommend.
The driver was great at helping us position everything tightly in the van so that it all fits. He was great at placing thing strategically so that they take up less space. He was even a few minutes early and very very helpful. Wouldn’t hesitate to recommend to anyone!
The driver showed high level of professionalism and allowed me to have a smooth moving. I would highly recommend this professional to anybody who would like a top quality service!
The driver was very patient and nice with us, would totally recommend!
Frank was great, arrived early so I managed got a head start. The whole process was sorted within an hour. Thanks, Frank!
Fantastic driver. He was on time, polite, friendly, a sensible driver and had a well presented van!
Frank was very helpful and respectful. The best man and van!!!
Frank (and Nicholas) were very helpful and super friendly. They sorted out my move in 1.5 hours and were very efficient. Thanks!!
The driver was prompt and very helpful. Would use his services again
I cannot recommend Frank and his services more highly.
He arrived on time, warmly introduced himself and began to work immediately and attentively to our belongings.
He was brilliant and made the process of moving across London much less stressful.
I would absolutely use and recommend Frank in the future.
Frank was awesome. Very helpful and efficient. 100% recommend!!
Frank was a little late due to some mechanic issues but none of it was really his fault. Other than that, he was perfect and so helpful! We couldn't recommend him enough!
Frank was great, good communication, very helpful with carrying all the items and unloading at the other end. I also booked him when moving out of my storage unit to a new address and he was lovely and so helpful and carried loads of heavy things up three flights up stairs in 34 degree heat.
He's very respectful and friendly and I'll hire him every time now.
Top bloke... very laid back and calm and so helpful. Absolutely recommend.
Thank you Frank - excellent service - would definitely use again!
Very helpful.
Frank was amazing, couldn’t have asked for a better person to help with my move! Took on all the heavy lifting and ensured everything was packed in safely. Such a nice guy too. If you want your move to go smoothly, with a kind and respectful person - Franks your man! Will be spreading the word of how great he is. Thanks Frank
Frank is an excellent helper. My lift broke down and he helped carry my stuff down 4 sets of stairs. Would highly recommend!
Frank was fantastic! Took the stress of moving, away! Great worker! Highly recommend - thanks Frank!
Frank was really brilliant. He was on time, quick moving things but still gentle with it all and really polite. Thanks Frank :-)
Absolutely amazing! Arrived early. Very respectful and helped get everything up the stairs! As a young girl moving alone for the first time, frank really made my moving experience stress free and easy. Thank you so much!
Frank was very helpful. I also felt comfortable sitting with him durning the journey and chatting.
The driver arrived an hour early which meant I was not ready and felt rushed. Arrival times are there for a reason and although this was not a huge problem, I felt it should be mentioned.
Excellent service.
Very helpful, thanks!
Frank provided an excellent service. He was on time, very calm and handled our possessions with care. He was a massive help with what seemed a very daunting move. Would definitely recommend booking him.
Frank was very helpful. He was on time and we completed the move ahead of schedule.
Excellent! Thank you!
Frank was amazing ! He helped out so much to make my move a smooth one! I had just completed a night shift and I was very tired . Frank sensed it and kindly did most of the lifting . Very grateful
He was so helpful, and even arrived early!! Easiest move I have ever made :)
Frank is just an amazing guy! Not only did he arrive on time, he was extremely courteous and helpful. He did all the heavy lifting to and from the pick up point. The ride back we were having a ball just chatting about anything & everything. If you want a service with a smile then Frank is your man. All in all, my day started on a good note and that’s all thanks to Frank! 10/10 across the board with this man. I took a few of his cards, and I have already passed on Frank’s business cards to friends and family.
Frank was early, extremely helpful and friendly. Thoroughly recommended
Frank was amazing. He came 5 minutes early and straight away got to work. I am a young female that only had 2 young teenage boys to assist me and I only booked Frank to drive as I was trying to save some cash. however, Frank helped guide my young helpers and also helped lifting things too. He was so lovely and totally made a really stressful time, stressfree. I felt at ease and he made me feel like it was just my uncle helping his niece move. So caring and totally trust worthy. Defo, choose Frank, if you want the easiest moving experience.
Excellent service and very friendly driver,will definitely use again.
Awesome! Thanks very much, Frank!
It was a booking i made with a very short notice like probably an hour but Frank came just 6 mins late on the time i booked him. He was very friendly and was helpful.
Frank was on time, super-efficient and super friendly! Would definitely use him again for a move!
Frank was really helpful and made the process seamless.
Very helpful and attentive. Frank has great chat. Very quick and delicate, nothing broke nothing missing. Took his business cards a I’ll be using him for any other moves and recommending to everyone I know :)
Great service Frank was polite and helpful overall a great experience
Frank is the Champ
He is very good and helpful. Thank you 😊
Amazing service
Frank is amazing! He was so helpful. It was my first move and he was so professional. He even arrived a bit earlier! I recommend him 100%
He was brilliant. would use him Again
Frank was excellent. On time and really helpful. Recommended.
Frank was excellent - he arrived early, was extremely helpful, and made the move stress free.
Frank was prompt, very friendly and hard working - he made our move very straightforward and we would both recommend him and use him again.
Frank was excellent and extremely helpful during our move. Highly recommended
He was amazing. Helped carrying boxes a lot and got to the building earlier than us. Did not waste a second and helped until the end
Frank worked really hard.
Driver was on time.
Very helpful and polite as well.
I would highly recommend his service.
Frank was perfect in every way
Frank was fantastic, he turned up early, very efficiently moved everything & couldn't have been more helpful. I would definitely recommend using him for your move!
The driver was very nice , he called me in advance to let me know that he was late and his service was excellent
Frank arrived early and we were packed up and on the road before the original planned time! He was incredibly professional and even helped us with some of the larger bits. I will absolutely be using his services next time I move! Highly recommend.
On time. Helpful. Efficient. Highly recommended.
Frank was a pleasure to deal with, we had a lot of stuff to move and he was helpful and professional throughout the entire day. Really solid driving skills too.
Frank's Van Services were excellent. I was slightly worried when I saw my pile of stuff and didn't think it would fit in the van. We managed to get it all in with plenty of room to spare and with Frank helping we were done faster than I would have thought possible.
Frank came on time, helped us with our things, was very polite and helpful through the whole process. He made our moving easy and effortless.
Brilliant service. Will use this company again.
Frank was very friendly, super helpful and extremely accommodating - especially with my last minute needs. Would highly recommend, and would definitely use his services again in the future. Thank you Frank!
Frank was great and very helpful. Highly recommended. Thanks Frank.
Amazing driver! Would definitely use again.
Very highly recommended! The driver Frank was very helpful and polite
Very good service and helpfull driver.
5***** I would definitely recommend he was he brilliant and went well out of his way to help us
He was a nice guy
Very professional.
I can’t recommend Frank enough. He was so incredibly helpful. We would never have been able to move the sofa we were moving without him
Frank was brilliant. I would definitely use him again.
Very friendly and professional.
Frank arrived early to get the van packed and was very professional with a positive attitude, would definitely go to him again.
Very professional and was extremely helpful in loading and unloading the van for us
Frank was a great driver. He was helpful, friendly and very careful with our belongings. We were relocating to Cambridge and went with him in the van and it was an easy and pleasant journey. Would highly recommend him.
Frank was very attentive to my move. Very punctual. Driving skills second to none. I would use Frank again well done
Frank was excellent, he was early, communicated well with me prior to the move and on the day called ahead to give me an ETA as he was early. As this was removing an exhibition display at the Ideal Home Show he had to negotiate quite complex security and logistics on the day and he did so with no problems at all.
Came early so we were able to get everything done ahead of schedule. Highly recommended.
Amazing service help with everything
Frank was fantastic. He helped move the furniture into position and really knew the best way to manoeuvre it. Would definitely recommend.
Frank was great, he arrived on time and helped packing quickly but carefully and drove very well and helped us unload and was very friendly and looked after our stuff.
Very professional and helpful.
Frank did everything he could to make it easy and comfortable for us.
Frank was helpful and polite and the move was easy and fast. I would definitely recommend. Thank you!
Frank was excellent
Faultless from start to finish. Frank was amazing.
Very good service, respectful driver!
Really helpful and friendly. Highly recommend.
Frank is fantastic and very helpful. Highly recommend booking through him.
Frank was the perfect gentleman. Calm kind and considerate. Can’t recommend him highly enough.
Great service! Frank is always available during the moving! He makes your move less stressful!
Frank was a pleasure to move with and knows how to get around London well!
Great service, super punctual and respectful with my items. I would recommend Frank to everyone searching for a professional service.
Frank was earlier than booked which worked out perfectly. He was professional and efficient. I would book with Frank again and recommend his services.
He was exceptional - generous and helpful. The work was more than I thought and it took longer. He couldn’t have been nicer about it. I highly recommend using him and his van.
Frank is very efficient and friendly, it was a great move !
Frank was great, came early and was swift and helpful!
Bookcase was accidentally broken by driver, leaving me to replace it (£50) and arrange disposal of the old furniture
Driver's response:
Hi
Thank you for the email and all the contents have
been noted in fact l was surprised and shocked
when the customer complained about the item that
broke. It clipped the top of the van whilst loading and
l told him and he said l should not worry and even after
the move l apologised to him and he still confirmed to me
not to worry so I cannot understand why he is complaining
now.
Thanks
Kindly Regards
Frank
CMV response:
It should be noted that as a man and van service, the drivers do not offer a waste disposal service in terms of unwanted goods or furniture.
Polite and punctual.
Thank you Frank for making the move so easy! Very helpful and efficient. Thank you!
Frank was lovely, a real gent, and really helpful. He and Nicky were quick and made my move seamless. Highly recommended. Thanks so much!
Really quick and easy move with Frank! Would definitely use his services again!
Very good customer service and friendly manner. Very helpful overall
Frank was amazing and he helped me way more than I thought. Highly recommended!
Driver didn't really help move the items the whole way down/up the stairs, even though there was plenty of time to spare in the slot I'd booked his services for.
05-02-2019 Driver's response:
"I totally dispute that I didn’t help the customer. I tried my very best and even when customers do not booking 'driver help', I still help.
On this occasion I remember the number of stairs on the booking and the customer didn't book the right amount of flights but I didn’t complain and helped her. On the pick up address I brought everything down on the ground floor and loaded it into the van.
l remember she had a big bookshelf which I took right to her room and it was a big one so it needed a lot of manoeuvring to get it in and that was the last item so I can not believe that she is complaining.
Kind Regards
Frank"
Frank provided a prompt, friendly and efficient service. Highly recommended.
Frank was early and helped move stuff down from the second floor to get it into the van. Thanks Frank!
Excellent service driver was very helpful and efficient.
Really friendly guy. Best driver I've had!
Great guy
Very Helpful to the fullest
Highly recommended
His name is Frank btw....
Very impressed would use again
A first class service from Frank! 10/10
Really helpful and friendly driver, who was very patient as we had to disassemble some items to get them out of the house.
Frank was fantastic! Helped carry everything up three flights of stairs, arrived promptly and a lovely cheerful guy. Thanks Frank!
He was very kind and careful. I highly recommend him
He’s a really kind man
Gray job
Frank was really helpful and made the whole experience a lot easier to handle. Would recommend!
Very efficient and helpful!
Fantastic service, great and helpful driver!
Can’t recommend Frank highly enough. Top service from start to finish. Many thanks
I unreservedly recommend Frank's Removals company. Frank is a lovely and kind person and made it possible for a long difficult journey to be not only stress free but also very pleasant. Everything was perfect, thank you so much!
He was a very helpful and efficient guy.
Frank was great. He was on time and so friendly. Was very careful with belongings. Great service!
It came with blankets. We saw no straps, but we didn’t need them.
Great service!
Frank showed patience and care for all my things and my tired company. Everything was loaded and unloaded quickly and everything was all in one piece when it came to unpacking.
Great service- Frank is the best!
Frank was extremely helpful and an absolute gem the whole morning. Would definitely use him again and am reccomending to my friends. Super polite and professional.
He did a really good job, coming across London at short notice (so being on time was a tough ask), a lot of help and a quick smooth move.
Frank was on time and helpful.
Frank was very helpful.
Frank did an excellent job. He was very helpful with all aspects of the job, was very personable as well as a very thoughtful and interesting man too. I would certainly use him again and would strongly recommend him to other people.
Thank you Frank - it was a pleasure
Nice guy, good chat, very professional, has clearly done this before...(we didn’t think we’d be able to fit everything in). Nothing broken in the process. Thanks Frank
Frank was excellent, first time I have used this site, and I thought worth paying a bit extra for someone who has great reviews. Definitely worth it, excellent service, quietly efficient, and someone who knows what he is doing and is very helpful. Thanks!
Great help and very useful removal man
100% Recommended
Frank was amazing, showed up early and even helped me pick up a package from the post office on the way. Really nice and polite, will definitely use again if i need to move!
Thank you! I will be using you when I need to move in the future. 👍
Great service from Frank. He was on time and communicative via text about his arrival, was cheerful and efficient when moving our items (despite the fact that we had slightly more to move than we initially thought), and handled everything with care. We will be using him again and recommending him to friends.
Very patient and professional driver
Frank is the only man with a van worth hiring, stellar service every time
Frank was brilliant. Calm, quick and easy company during a stressful time. Would highly recommend !
Really excellent service from a friendly and helpful driver - I will definitely recommend his services to others
Frank was very quick and reliable, we got everything packed and unpacked faster than expected, and he had everything in hand. He also did all the heavy lifting and carrying which was really helpful! Would highly recommend, thanks so much Frank!
Frank was really helpful and got the job done fast and efficiently. I was thinking we would have to do two trips but it wasn't necessary after all because he packed everything really carefully. Would definitely recommend Frank to anyone needing to move.
Good value for money.
Frank was excellent, really professional and knew exactly the best way to load his van. He lifted all the heavy things and nothing got broken. He was efficient and I would recommend him to anyone. Thank you!
perfect driver, turned up early which helped a lot. helped with all goods. drive was smooth easy trip. with everything making the journey intact
Maybe add a system where drivers can update their clients with estimated time of arrival
Thank you Frank
Fantastic journey, great driving, very friendly.
Frank was very professional and helpful. I would definitely recommend him to whoever needs to move house.
Excellent service!
Frank is the best
Frank was superb! He was very friendly, patient and took extra care when carting my goods around. I wouldn't hesitate to recommend him. Thanks Frank!
Super kind and considerate. Was on time and was prompt with replies.
Frank was awesome, very nice guy.
Very nice man, very helpful and respectful. He brought a trolley as requested so moving the boxes was easier. Hero!
Total legend, hard working and calm. Everything you need for a move.
Frank was very kind, respectful and most importantly on time and really helpful with the moving.
Frank was excellent, he was on time despite the short notice and did most of the heavy lifting. I didn't expect to have to move a few items up and down stairs, Frank helped me out without asking for additional payment.
Nice guy who knows his trade, very compact arrangement of items to be moved for minimal risk to goods. I would use him again if I'm to move elsewhere.
Thanks frank.
Frank arrived early, he helped us move all the items and was really friendly! Would book again.
Big thanks to the driver how very helpful . I will recommend it to anyone. Very nice person.
Frank was on time, extremely polite and helpful, moved everything very quickly and took extreme care with our belongings. We will definitely use him again and would recommend him to anyone. Thank-you!
Frank was very patient and helpful.
Our driver was excellent, punctual, helped pack everything securely and unload things carefully. would highly recommend
Good move, the driver was very helpful. Arrived a bit earlier than I had booked, but we managed to make it work!
Best moving experience,, all is perfect .
Frank was excellent! On time, and was very helpful planning the best way to pack and unload into a difficult space. Would highly recommend.
Our driver was so nice and kind! Everything went well on our move. Thank you!
Quick, early and efficient
The driver was early so I felt rushed to get all my stuff ready. But once we were all good to go everything went smoothly. He was very kind and helpful. Would recommend to anyone moving.
Frank was professional and helpful. Came on time and did great job. Would recommend to other and book again
Nice guy, worked hard, very happy - would use again, thanks x
Frank was so helpful and calm and kind!
Very happy with the service. Will request for the say person for my next move.
Frank was fantastic, couldn't ask for better value for money. Would recommend.
Excellent
Great driver, very reliable service
Very polite and helpful driver. Would use him again.
He was great, helped carry all my items downstairs and was careful with all the packages. Helped me for an extra two hours as things took longer than I expected them too. 100% would recommend
Excellent driver, would recommend A++
Good, helped us move but charged us quite a lot for an extra stop that was on the way anyway! But would recommend overall if you want someone reliable to help you out (but might cost something extra!)
All the moving was easy . 100% recomended
highly recommended - thanks very much
Really friendly guy, a quick and efficient move. Perfect!
John was great, really quick and made the move so simple and easy
Frank was absolutely superb! 30 mins early, quick and efficient. Highly recommend to anyone else that would need help to move their things
Very good service.
Lovely bloke, very helpful and patient
Frank was very helpful, was there early and delivered everything safely, even helped carrying stuff although that was not part of the deal.
Frank was a wonderful help and helped to carry all the heavy items into the house. He made sure everything was safely stored inside the van. All round 5 stars
Frank was punctual, helpful, and friendly, and I would definitely recommend using him!
Amazing service, I do reccomend him!
Excellent
Frank was punctual, courteous and very helpful. Thank you, Frank.
Frank has been very professional, helpful and friendly! Thank you very much Frank!
What an amazing guy! Proper helped with everything, had a bad expierence before with another van driver but he has restored my faith in man and van! Defiently will use this guy in the future
Literally the best removal iv ever had. I will recommend FRANK's Vans to everybody I meet. He is a brilliant man.
Fantastic service today. Arrived on time, helped moved everything really quickly and efficiently, and was friendly as well. Perfect!
Frank was great, really helpful, efficient and friendly. Wholeheartedly recommend.
Thanks Frank!
Friendly and helpful driver. Amazing service
First driver was 1.5hrs late, replacement driver came late too, but as a stand in coming from the other side of town this was understandable. Great service.
The driver was very professional and helpful and friendly. Highly recommended
On time, friendly driver, smooth move. Would recommend.
Lovely guy and helped me with all the heavy stuff. Would definitely recommend.
Really nice friendly guy, turned up early, was very helpful and reassuring to a nervous person!
The driver was absolutely fantastic. With his brilliant driving skills, he was able to manoeuvre the van into a more convenient place for us to load our boxes. He was also very helpful in moving our stuff on to the van and then out again on the other side. He really did go above and beyond.
He was courteous and polite and he really did make what could have been a potentially very stressful day a lot more stress-free!
Highly recommend this guy if you want everything to be done to a high standard.
Frank was superb. On time and very helpful. Very careful with items and great company too!
Frank was friendly, helpful and efficient.
Frank was early, excellent to deal with and drove my belongings with care. Great bloke, highly recommended.
He's helpful and lovely. I recommend.
great service, lovely helpful guy who made the move super easy and quick!
Very patient, helpful and friendly. I would definitely recommend.
Frank was a very helpful man and good company on the journey . Highly recommended .
Very satisfied, great service!
Very helpful
Top man! Would recommend!
Amazing!
Helped in stacking the items in the van for easy loading and off-loading. Made our move very smooth. Definitely recommended
Frank was an absolutely amazing help to our move. He was patient, he helped out with everything and was friendly and approachable. I would definitely recommend him to anyone moving home.
Frank was really helpful and nothing was too much trouble, he took great care not to damage anything. I would definitely recommend him for your moves.
Frank was early but didn't mind waiting, helped us with a very awkward and bulky sofa and a million boxes on and off some narrowboats (not an easy task!). Easy to get hold of and a lovely guy, thanks again Frank!
Frank was very helpful patient and efficient! I’d gladly book a move with him in the future.
Frank was so helpful and helped me pack everything/store efficiently. Highly recommended, such a lovely chap.
Excellent work !! Good Man !!
Helpful and professional
Great service, really nice and reliable driver, helped me so much.. I'm very happy and satisfied with the service. Frank's removal was great and really saved me today!
A lovely guy and very helpful.
2hours and 20mins late however; due to an issue with his van.
Great service
Frank's such a lovely guy, super helpful and really chilled. He was well prepared and handled my gear with care. BIG thumbs up from me. THANKS FRANK!
Frank was incredibly helpful, and managed to get us moved in one load. He assessed the items that needed to be moved and made sure I was comfortable with what was going where in the van. Highly recommend.
The driver was friendly and really helpful. I recommend this company.
Absolutely excellent, cannot recommend enough. Thank you very much my friend.
Frank was very polite and helpful.
He handled everything with great care.
Frank is lovely. He was very prompt and extremely careful with my antique furniture. I booked him the day before and I couldn
Great guy, thoroughly recommended.
Five stars. We could not have got a better driver. He was so efficient and so helpful, not only with lifting, but also how to load the van. Everything was delivered in perfect condition. Very impressed and will be wanting to use him again. Thank you
Just a super awesome and helpful guy! Would highly recommend and would use again
Excellent service from Frank. Friendly, good natured, helpful, efficient, careful. Highly recommended
The driver is absolutely fantastic. He's respectful . I will recommend.
Frank was so great and helpful. He was very polite and helped us out so much. He was quick and efficient and clearly knew exactly what to do both in terms of how to load the van so that it all fit in one load, and in terms of helping us unload into the storage centre so it all fit.
Frank was fantastic, on time, quick, efficient and friendly. Thoroughly recommend.
Frank was Amazing... really streamlined my move and was all done in two hours from start to finish including an epic ride across London and more than enough lugging of items at either end. Would recommend him highly and would definitely use him in the future! Thanks Frank!
Frank is a legend! He really couldn
I cannot recommend the driver more!!! He was on time and very helpful with my move from my flat in Harpenden to Blackheath - South London. I recommended him to my mum and sisters who have also booked him for their house moves!
Thank you again for all you help :)
Frank was fantastic during the move. He was prompt and very professional. I look forward to using him again.
Friendly and very accomodating
Really happy with the move. Excellent driver. Thank you.
Friendly helpful on time, explained everything and gave warning re congestion charge. All good.
Frank was brilliant, very helpful and talented. Thank you Frank
Polite, helpful, cheerful driver.
Frank was both help and efficient, we couldn't have asked for a better experience. I would highly recommend him and happily use him again.
Frank could not have been more helpful or hardworking . Even though the worktop was heavier than anticipated we managed and he did not complain at all . Would definitely recommend him .
Excellent service, very friendly, would highly recommend
Frank is lovely and works very hard ! He is the best driver I've had. I wish him well and will request
Him again!
Frank did the Fantastic boarding into the van. Definitely recommend Frank for his wonderful service.
Frank, is really a good driver and helped a lot to make the move convenient. Because of rush hour in London, it's understandable for 15min late and it's very thoughtful for him to tell me first before the move.
Although the driver was late this was not his fault as he had a puncture. We had not paid him to help load and unload but because he was late he did help us a lot so we got the move done really quickly. Thanks Frank!
Frank was friendly and very efficient, helped us move in no time! Would definitely recommend
Frank was on time, so very helpful, patient and a lovely guy. We booked late and where all over the place and he helped us load and get everything sorted so calmly and with a smile. We will definitely be using Frank again. Thanks Boss!
Brilliant! So easy and very helpful. Will use again!
Frank was friendly, helpful and super efficient! Would highly recommend him for your move.
Really lovely guy!
Frank was incredibly careful and hard working - I'd really recommend him for your move
Frank was excellent. Despite not booking for him to help - he coordinated the loading and unloading of the truck and we were also allowed to do two tours rather than just one. He definitely deserved the tip!
He was a little late but other than that perfect. Will recommend and use again.
Frank is a lovely and patient guy
extremelly quick, polite and efficiente! will recomend.
Good work done on time, very polite and helpful driver!
Driver was a very nice gentleman, very helpful, moved my furniture and rest of my stuff carefully. Happy customer!
Frank was extermly helpful and provided excellent service
I will score him 100% and will certainly recommend him for friends and family
The driver did phone to say he would be "a bit late" but it was really hard to get an answer as to HOW late he was going to be. He was an hour late - the job took just over 1 hour. He was rather rough getting my chair up the stairs and I had to advise him that the foot of the chair was wedged in the banisters.
Respectful, helpful and professional. Great driver.
Very helpful, would definitely book him again.
Frank is a lovely chap, very professional and good at his job. Would use again.
The driver wasn't on time BUT only due to a traffic accident which couldn't be helped. He made contact with me to keep me updated as to where he was and was very patient as there was some waiting around to unpack. All in all a very good experience and would use again! Thank you.
A pleasure to work with.
The driver was very polite, helpful and respectful. Definite 5 star!
Frank was early and helped me with the move making the moving experience easier. Thanks Frank
The driver was a lovely gentleman who helped every step of the way. Not only that, but his attitude made everything much easier than it really was.
Thank you!
frank was amazing. helped out with a big move, arrived early and stayed late. he had all of the required equipment and can lift heavy items (we moved a piano up a flight of stairs). also a very pleasant and polite guy.
Great driver and excellent service
Fantastic experience, super nice guy and super helpful and proffessional. Would definitely recomend him to anyone moving
Highly recommended! ????????????????
Frank was very helpful, polite and honest and a good driver.
The company should've managed my expectations and communicate since the beginning the time availability of the driver. The company knew since the beginning that the driver was going to arrive at my place 1h and 30 minutes later than I needed.
Very disappointed by the company's management of request. The driver was nice.
CMV response: We are very sorry that this happened and the customer has been refunded her deposit. We were totally unaware that the driver expected to be late to the booking as he did not inform us. Had we been aware, we would have sent an alternative service provider with a closer estimated time of arrival.
Friendly, helpful, nice guy!
