Vans UK
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Trust Score: 10 |
Trust score is a rating of how trustworthy and reliable the driver is, taking into account customer reviews and our own experience. |
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Gold | Gold Drivers have passed our most stringent checks and provide the highest level of insurance, including Goods In Transit and Public Liability. |
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Hero |
Heros are service providers who have displayed the highest levels of professionalism across multiple moves. All service providers who display our hard to win Hero badge are highly recommended. |
13,815
miles driven
544
moves completed
200
customer reviews
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About Vans UK
Customer Reviews
Great job! The guys worked really hard and everything arrived safe and well.
What a smooth move! Thanks so much for making it as painless as possible!
Very polite, very diligent and very respectful , would definitely recommend them
Nice guys, they were really helpful and respectful to our items. We will definitely recommend them to friends and family!
Both driver and assistant were extremely polite, effective and nothing was too much.
Excellent service, very professional and very fast.. they manage very well and know perfectly their job! Thanks again
Strong recommend!!!!!
Both the driver and his companion were very efficient and friendly. I would be happy to have them again if I needed to move.
Great service. Would highly recommend. Did all move out with no help from us as had a system in place and helped get our sofa through a small door at the other end. Was a really hot day and they kept upbeat and worked hard to complete the move quickly and efficiently.
Great service.
My move went smoothly and the guys were super friendly and careful with my stuff. Recommended!
I’m not sure if the vehicle came with straps and blankets as they were not used. But the movers were so kind and efficient. They moved my couches quickly and showed great communication skills!
Danny and Danny absolutely killed it! They are extremely efficient, friendly, and competent in their job. The easiest 5* review we've given, would definitely recommend!
This was such a good service. They were polite, friendly, funny and on time. They took care of everything and this was the least stressful move I’ve ever done.
The guys were great - super helpful and extremely friendly and efficient. Would happily recommend to anyone.
Driver was late as the second worker had an emergency, however the 2 I did have (Danny and Ash) worked very hard and with great humour for most of the day, due to some complications, and I was very happy with the quality of their work.
Thank you very much! We were helped by two gentlemen (Danny and Danny!) absolutely lovely and super efficient
It was the hottest day in august and they were super positive and made the move less stressful
Everything was carried with care and we managed to finish in less than 3 hours
I would absolutely recommend!
Highly recommended - the guys did a great job!
They were very professional. I would certainly use them again!
Smiling and laughing, didn’t complain once. They were brilliant!
Amazing service. Would highly recommend and use your service again.
Dan and his team were great. Getting all my stuff in the van takes skillful packing and all done respectfully and with a smile. Would definitely recommend them.
Superb guys. On time, really friendly, never stopped working and were a real pleasure. If I move again, then they will be my go to people.
Great communication and service.
Jim and his team were absolutely fantastic. Quick and efficient on load out and load in and allowed me to relax and not stress about anything! They took great care with my belongings and were even incredibly accommodating when my sofa wouldn't fit through the door. Great communication, easiest house move I've ever done. Thanks Jim!
Very pleased, everything went really well. Thank you.
The removal guys Jim and Mike worked hard and were very respectful and professional. Definitely worth adding the additional helper for speed and efficiency.
Very kind and effective team. Finish early than expected. Recommended!
The guys were really helpful! Helped with all the heavy lifting, up 3 flights of stairs which we were very grateful for!
Polite guys, very friendly. Was on time, got the job done quickly
Best moving experience ever. Dan and Dan are great guys who did everything with a smile and a laugh. Would highly recommend them for your moving needs. I'm definitely using them the next time we move as well.
Fantastic job - everything went smoothly and it took exactly the amount of time we had booked. Nothing damaged, managed to cram all our stuff in the truck and moved some big furniture pieces in around some tricky corners. Super nice and helpful, highly recommend.
I'd give the sixth start if I could. Professional, efficient and lovely team
Strongly recommend.
We can absolutely recommended! Guys been a little bit earlier and we sort it out everything much faster then we thought (we saved one hour!). Very professional with a constant smile on their faces! Thank you again!
The guys were amazing, they provided an outstanding service. I recommend them 100%
Danny was excellent. He was really efficient and professional. A really good service. Thank you.
The guys were very helpful and we had a laugh even though moving can be a stressful time. Would highly recommend them, cannot fault them.
Also jim has offered to do another delivery for us himself. Which I really appreciate. Thank you guys so much. Would defiantly use again when I need it :)
The driver and the helper are both very nice, helpful, good on spacing and communication.
I did use removal service a few times in the past, all with good experiences, but this time is the best of all. Highly recommended.
Very smooth and stress free
Excellent service would highly recommend. Staff were brilliant and observed social distancing during these challenging times. Would definitely use Jim and the boys again.
Jim and his team were professional and responsive. Nice people, smooth communication and overall great service. Thank you!
The crew were really excellent and very helpful. And also very fast and efficient. Couldn't have had a better service.
Absolute pleasure to have these 2 guys moving us. They where on time and so efficient and nothing was too much for them, they even dismantled sofa and put back together to get in and out. Excellent service.
Greg and Dan were great! On time, prepared, friendly, got everything done in the time I'd allowed for. Made the move so easy and stress free, highly recommend!
Very helpful and considerate with our belongings. We needed another van which they helped with. The boys were very cheerful and mad e what could have been stressful a smooth experience. Would highly recommend.
They were very good, super quick and efficient. Thank you for the extra man, made a big difference.
The crew were so nice and kind. They carried out all our furniture with care and without any harm. I recommend them anyone who plans moving.
Excellent Service
Jim and his team were helpful, friendly and flexible. They kept to the two metre distance as we agreed. They turned up with two vans - which was fortunate because one wouldn't have been enough - and were happy to use this even though I'd only paid for one to begin with.
Great service. Very quick, efficient and friendly lads who managed to get the job done exceptionally well and for an amazing price. Will definitely be using them again in the future!
We would like to thank both the driver and the second helper sent by Jim’s Vans for their great attitude, efficiency, and care when handling our items. The whole process was quick and smooth. We prepared all of the boxes and such outside and they loaded it in, strapping everything in need of it. Nothing got damaged upon unloading as well. Very happy.
perfect
excellent service, one of the best removers we have used.
Fantastic team led by Jim - was so helpful and reassuring- sent regular updates as the coronavirus situation changed. Would highly recommended this team and would definitely use again. So helpful, took my bed down & reconstructed- were bang in time - high quality professionals at a very very good price. Don’t go anywhere else for your removals. Thanks again Jim, Danny & Greg
Very great service. In record time all of our stuff was placed in the van and moved into our new house. Would highly recommend!
Brilliant!
Jim and his team are very professional, they were very quick, and efficient. Would highly recommend.
I would recommend this company to anyone. They guys were absolutely brilliant, very professional and extremely helpful. We are so pkease we chose them and would definitely use them again.
Late due to traffic but updated me on a new arrival time which was very much appreciated. Lovely pair of gentlemen, very respectful, understanding, and efficient. Made moving day much easier for me so thank you!
This was the easiest and loveliest house move I have ever had. Communication was outstanding. The movers were simply fantastic and I never thought I would say it but this was a really great move.
Really polite and friendly guys, got the job done an hour earlier than expected
Jim and his boys were absolutely first class, it was a difficult move (for them) with stairs and corners and all sort of issues, including some very heavy furniture, and it didn't help matters that it was pouring with rain but they remained polite, courteous and really so helpful, taking apart a bed and putting it back together again. One desk fell apart (I really shouldn't buy things because they're pretty but not terribly well made), Jim insisted on taking it away and not only putting it back together but strengthening it. He then brought it back and wouldn't accept any additional payment. His boys worked so hard and were up and down the stairs so many times without pausing, really I can't recommend them enough if you want not only a super, top notch delivery but also if you want friendly, honest and completely reliable movers - and really, really nice guys.
They were really careful and helpful. I would certainly use them again.
Jim and co were great and took the stress out of moving. Friendly and helpful, very efficient and packed our belongings carefully. We'd definitely recommend
Careful, professional and friendly, highly recommended.
Great will use again
Unbelievable service
Jim and his assistant were really efficient, accommodated our additional stop and were pleasant company. We would definitely recommend.
Jim and his nephew are stars! Arrived earlier, friendly and smiling, nothing was a problem - even when it looked like we cannot fit everything into the van, they somehow managed! Really happy with the service and will book again when needed in the future.
Jim and his helper arrived early, and were very helpful, they were even happy to wait when I had to move the dogs into another room. Really glad we hired Jim, our items were transported securely and safely, and removed / moved between properties with no issues, and unscathed. Thoroughly recommend if you need your good and furniture moved.
Jim and his assistant were very polite and helpful. Arrived right on time. Was happy to make an unscheduled stop. A good driver and my items arrived in one piece. Would highly recommend. However would suggest wrapping items that can get stained prior to move. Made a stressful move seamless. Thank you Jim.
Jim was great! Highly recommend. Would use again. He even brought along an extra pair of hands to help out!
Will book Jim again for sure!
CMV 13-11-2019: DRIVER'S RESPONSE:
Good morning, I just looked at the last review I have received and it does not make sense
If I had no respect then surely they would not say they will use me again for sure. I think they made a mistake.
Jim was great. Very helpful. All done with a smile. Would recommend him.
Jim and his nephew were very courteous, friendly and helpful. We completed our move without any problems and within our allotted time. Would recommend to others and use again.
Jim called the day before to check we were set for our big move, he arrived early and was very accommodating, Jim was amazing and put all my worries about such a big move to rest, We couldn't of asked for a better man for the job!
Jim is a lovely man and great person who made the move an enjoyable experience. He underestimated how heavy some of the items would be. And the move took longer than expected and he worked hard until the very end.
The move with Jim went extremely well, we’ve been in contact soon after the booking was placed in order to discuss the details. Jim was very organised and very flexible I would happily recommend him for price, professionalism and friendliness. Will definitely book him again for any future move.
Jim was excellent! He was very helpful in offering advice on how to pack the van and was happy to help. We, unfortunately, ran into some difficulty when we couldn't get into our storage unit but Jim was happy to remain flexible for us and drive our belongings to a new area. I would not hesitate to recommend Jim to a friend.
Wonderful and very helpful!
Wow - Jim was not just on time but slightly early which meant we had plenty of time to sort parking ready for packing the van. He looked over all our things and advised on what to pack and in which order. Jim immediately reassured us and ensured that the entire operation went smoothly.
My partner and I travelled with Jim to our new home and had a great chat along the way. He’s an extraordinarily friendly character and we would throughly recommend him for any move! Thank you Jim!
Jim is a legend. Where a lesser man would have crumbled Jim SMASHED IT (without breaking anything).
Great help with arranging the van and due to his knowledge we managed to fit lots in the giant van. Very careful driving and everything arrived safely. He even told us how to get the heavy washing machine up a difficult flight of stairs.
We went over our estimated time by about an hour however he was really nice about this.
He clearly enjoys his job and this showed in his care for the job.
The driver was very friendly and was a delight to ride with to my new home
Very friendly and helpful, even helped me take an IKEA bed apart to get it out of the flat, amazing service will use again!
Courteous, funny, interesting guy. Arrived 10 minutes early, which was great. Didn't delay at all, and the move was completed in good time. Thanks very much.
I would honestly give our driver 100 stars if i could ! he was half an hour early , he’s communication was soooo good , he really helped us lift everything and he was so patient and kind ! he had a lot of lovely stories to tell us as well ! what a blessing , thank you so much for making our move so easy and will 100% call you directly to move when we need to next ! again Thanks x
Brilliant driver would definitely recommend
Everything was great. He came 20min in advance. He was really helpful, professional, and above all a very nice person. Highly recommended.
I couldn’t have asked for a better service. I would recommend it to anyone.
I was expecting Jim to help me my boxes down the stairs and up into my new home. That is why I got a man and a van and paid extra for the stairs. Instead, Jim just helped with loading and unloading the van, and all I had was easy to carry boxes and a bed. As I had to take all the boxes myself, we did not have enough time to get my stuff into my new house and Jim left me with the things outside on the street. I would have loved to give him 5 stars, nice guy though, but he was not very helpful. It did surprise me as all the reviews are very positive and he is qualified as a “hero” on the website.
Driver's response:
Hi there
I helped Helio and his wife with all the heavy stuff and all the boxes from his house and into the van. Loading up I also made sure everything was safe in the van. When we got to the other side N4 3EU it was 13.45 and we was running late (booking from 10.30 to 13.30 ) I told Helio that I had another booking to go to at 15.00 in KT17 2BZ and it would take me 1 hr and 15 mins to get there. I told him it was up to him, I could stay there and help him move all his belongings into the new house, but I would have to phone man and van to cancel my KT17 booking, or I could just help him unload the van onto his stairs and help him with the heavy stuff into the house and then go. He said it was ok, he was happy because I stayed as long as I could to help him without charging him anything extra. As it happens I was still half an hour late for KT17 2BZ .
I GAVE HIM A CHOICE FOR ME TO CANCEL MY BOOKING AND STAY AND HELP HIM , OR HELP HIM WITH THE HEAVY STUFF AND THEN GO. HE TOLD ME TO GO, HE COULD TAKE CARE OF IT HIMSELF.
We took everything into his house except maybe 10/12 items in small bags.
I am sorry that he is upset but all he had to do is tell me to stay.
(1) I don't think he believed me that I had another booking to go to.
(2) or maybe he did not want to pay me for overtime (although I did not mention any extra money ).
The Driver was fantastic ! Would highly recommend
Jim was extremely helpful, professional and experienced. I would recommend him to anyone!
He was great very friendly and helpful
Made everything less stressful and we both alreaceate it
Highly recommend his service
Lovely guy and a great help. Many thanks!
Jim was really great, he arrived early, took great care with all our personal items, packed everything properly into the van and made sure it was secure. I would definitively use him again for any moving needed and would recommend him to anyone needing the service! Thank you!
Jim was early, very helpful, good company on the journey and just made everything easy.
Polite and courteous driver.
Highly recommend
I have been hiring many van drivers for my business many years. This driver definitely is one of the best! Very nice and helpful. I can’t be more satisfied.
Arrived 30 minutes late and required lots of direction to the collection point. The drop off also required too much conversation in advance - the driver rang before he was even at the final postcode and wasted a lot of peoples time.
Driver's response:
Hi there
On the 25/04/2009 I received this booking at 14.00 Friday afternoon because i was driving in Bromley Kent I accepted the booking at 14.24. The job was for 15.30 I realised that I only had one hour to get through the traffic to Kilburn High Rd, so I phoned and told the customer that I will be half an hour late. The customer was very happy that I had informed him of the situation. As I got into Kilburn High Rd, due to a lot of roadworks, the traffic was at a stand still so I phoned and informed the customer that I was only two minutes away from him but stuck in bad traffic. The customer then insisted that I take the next side road and he will guide me through the back streets to the collection point (this is what he means by stating in his review that I needed lots of directions from him). However, he did not know where I was so he was guiding me wrong and got me in worse traffic than I was before! I phoned him and told him that I knew exactly where I was going. He was happy enough when I finely got to him.
A the other end I got to Upper Ground in SE1 9EX. It's a long street so I called the gentleman who was waiting for me to tell me whereabouts the theatre was who was only to glad to explain to me and said he would meet me outside to take the goods from me, which he did and he also gave me £10.00 to have a drink for delivering it to him so quickly through the traffic. I cannot understand whose time I have wasted and I am sorry that the customer feels bad about me for keeping in touch and communicating with both the sender and the receiver of the goods.
Jim VANS UK
Jim is very friendly, efficient and helpful. He turned up early and was helpful responding to our messages before the move date as well. All went really smoothly. Absolutely recommended!
Quite a tricky packing job, which Jim supervised with skill clearly born of vast experience. Top rate service: thanks Jim.
Jim is an absolute gentleman & has helped remove the stress of moving. Very helpful, polite & friendly guy.
Jim is a nice elderly gentleman who goes out of his way to make sure he is competitively priced and satisfying his customers. Highly recommended!
Jim is wonderful. He arrived early and brought a much needed sense of calm energy to the whole move. He is professional, helpful and easy going (not to mention efficient). Would 100% recommend Jim and would definitely hire him again. Thank you.m
Jim was very friendly and helpful. He was accommodating with every request and made our move very easy and organized. Thank you very much!
Best of the best driver...
He was a superstar!Very helpful, right on time and he was just amazing.
very nice man!
Amazing service, very friendly and helpful driver, super happy
Absolutely perfect service!
Brilliant service thanks!
Jim was brilliant. Early, friendly and organised. On what can be a stressful day he was great!
Good service, thanks!
Brilliant guy, service with a smile. Highly recommended, thanks for helping us move the couch :)
Lovely driver and really helpful! Thank you so much
Jim was great. We would highly recommend him. On time, friendly and helpful. And a great price. Thank you!
Jim was extremely helpful and very polite. Whole thing was a breeze would definitely use again next time I move!
Jim was absolutely fantastic and was so helpful in carrying and lifting the bags down from my flat and into his van. He was friendly and very easy to chat to and made what could have been a very stressful moving day into a very relaxed and stress-free day!
Jim is a great guy with wide experience and very helpful. He even arrived early and was willing to get started, and the move took exactly the amount of time.
Right on time, kind attitude, very helpful. Brilliant.
Very reliable, on time for both delivery and Collection!
Very helpful, arrived early and very friendly!
If your looking for a van look no further! The driver was very respectful and his help was incredible throughout
Definitely use again and recommend to others
Lovely man great service great help made my move smoothly at on time Aswell
Jim was great yesterday, he even arrived 15 mins earlier, and helped me to load the stuff. He was so kind that he helped me to bring my stuff inside the building as well. Also, he did not charge me for half an hour extra time that he spent. I strongly recommend him, cause he is very nice and professional and great help.
Such a helpful and friendly man, couldn't have asked for better.
Friendly and efficient
Jimmy the gent! Just go ahead and book with him, you will not regret it!
A pleasure to meet you and thanks very much for making my move quick and easy.
Will deffo book again.
Great hardworking very nice man
Jim was great and so helpful to our move. At one point we thought there was no chance all our stuff would get in but somehow he managed it. Would 100% book Jim again. Thanks for helping it go smoothly
Absolutely brilliant service. Hard working, polite, punctual, friendly and a genuinely nice bloke!
Jim was brilliant - friendly and helpful. Made us feel relaxed and at ease on the hottest day of the year! Thanks Jim!
Jim was very kind and helped me move all my business material to my storage. The event we had on the day ended earlier than expected and I called Jim who kindly agreed to come 1 hour earlier. His van was clean and big enough for all my material. Thanks again for the great service
Made the move do easy - great!
Jim was great and made our whole move an easy experience. The service is incredibly professional and he couldn't be more helpful. I would highly recommend him.
Jim was absolutely great!
Charming chap. Would use again.
Move of some very heavy items, managed effectively. Thank you.
Jim was great! He gave me a call beforehand to check everything. He came on time and was very helpful! Thank you!
Jim was right on time, and called the day before to confirm arrangements. He was really friendly, helpful and careful. Van was spacious and tail lift extra useful. Made the move stress-free - highly recommended.
Jim was amazing, helpful, friendly and on time..Great large Luton van.. highly recommended!
Jim was fantastic and made a potentially stressful move very easy. Thoroughly recommended!
Everything went extremely smooth! Jim was very understanding and respectful of timings and items. I'll definitely be calling Jim on my next move!
6* for Jim. What a gent offering great service and a helping hand too. The van is a lot bigger than it looks as well and the fact it has the tail lift is a bonus too.
Jim was amazing; really professional and very helpful in every respect. 100% recommended.
Top quality. Arrived 5 mins early. Professional. Top recommended.
I would highly recommend Jim. On time, careful driver and very friendly.
Very friendly, and helpful. Goes the extra mile with customers.
He was excellent and I would definitely use him again!
Jim was very helpful and took good care of my things. He drives safely and is a very kind person. Definitely recommend.
Jim was super reliable, chatty and made the trip stress free and best of very communicative before the move. Would highly recommend you hire him for any job!
your driver Jim was on time. He was very friendly humble and helpful.
I will call again in the future and hopefully with the same driver.
I’ll give Jim a 5 star.
Great system, great driver. . Will use again!
Jim was very helpful and a nice guy. He took good care of our stuff and drove safely. His van has a tail lift, which was super helpful! Thanks Jim
Excellent driver, great communication throughout the process, very friendly, polite and talkative.
Would recommend and use again.
