M & M Movers

Name: M & M Movers
Price range: $
Rating: 5

Trust Score: 9.9 - Excellent

Gold

17,087

driven by this driver

559

customers booked this driver

113

customers reviewed this driver

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Reviews

Driver was on time Had straps and blankets Driver was respectful	6 days ago
Driver was not on time Had straps and blankets Driver was respectful Vehicle came late due to a puncture on the way but the company let me know about the issue in advance and we’re very apologetic. The driver was particularly respectful and helpful as well.	3 weeks ago
Driver was on time Didn't have straps and blankets Driver was respectful friendly driver, came earlier than scheduled and was patient waiting to move all the boxes.	2 months ago
Driver was on time Had straps and blankets Driver was respectful	3 months ago
Driver was on time Didn't have straps and blankets Driver was respectful He was professional. I had few items and he did the job as expected.	3 months ago
Driver was on time Had straps and blankets Driver was respectful	7 months ago
Driver was on time Had straps and blankets Driver was respectful He was very friendly and helpful. Best move!	8 months ago
Driver was on time Didn't have straps and blankets Driver was respectful	8 months ago
Driver was on time Had straps and blankets Driver was respectful Mahmoud was incredible - his service was friendly and accommodating and helped me with my things. I would not hesitate to recommend Mahmoud.	1 year ago
Driver was on time Had straps and blankets Driver was respectful Very friendly driver.	1 year ago
Driver was on time Had straps and blankets Driver was respectful	1 year ago
Driver was on time Had straps and blankets Driver was respectful	1 year ago
Driver was on time Had straps and blankets Driver was respectful	1 year ago
Driver was not on time Had straps and blankets Driver was not respectful Overall good service. However, the driver began sighing after 10 minutes of stacking the van and informed me that the amount of moving “isn’t really worth his money” and then he usually just had to dissemble a wardrobe and pack something like that. I did have a lot of bags but I paid for 2 hours of service and the moving/stacking the van and journey to my new flat took 45 minutes in total. I paid for a small van (which had most of its room left) and I was made to feel guilty about moving my things when I booked someone to help me move. I initially felt guilty but after reading my booking afterwards, the drive was aware that there were 2 flights of stairs and a small vans worth of stuff. Driver's response: Hi there I’m sorry to hear about this review but apparently I was on time and I have been respectful with the customer. I did understand before I accepted the booking that there were two flights of stairs but when I arrived with a medium size van the customer showed me her goods which were in the flat on the second floor, which was fine, but after you get into the flat there was another floor. The customer was trying to convince me there were only a few little bags on the third floor and she would get them downstairs and that the goods she was moving was okay for a small size van, which I didn’t complain about even though I had to carry all the heavier things because she could not carry them, which I understand. She then told me that there were yet more goods, such as suitcases ,boxes and a TV which was double the amount I had before. So I was honest with her to make sure she understood what the price she had agreed with Compare the Man and Van covered. There was also a dismantled wardrobe which she also failed to mention !! After all that she never offered me to pay any extra money and I didn’t ask her because I was too nice to her. Thank you	1 year ago
Driver was on time Had straps and blankets Driver was respectful Great service	1 year ago
Driver was on time Had straps and blankets Driver was respectful Excellent, friendly service. Would recommend	1 year ago
Driver was on time Had straps and blankets Driver was respectful Great service, very fast move and friendly.	1 year ago
Driver was on time Had straps and blankets Driver was respectful Very helpful, on time and very pleasant driver	1 year ago
Driver was on time Had straps and blankets Driver was respectful	1 year ago
Driver was on time Had straps and blankets Driver was respectful	1 year ago
Driver was on time Had straps and blankets Driver was respectful I received my quote for 2 h 15 min, paid for 2.5 h to be sure but my move only took 1.5 h. I think you need to give better estimates. I ended up doing most of the heavy lifting carrying things up the stairs at the destination. You need better guidelines for what help the driver should provide. Driver response: Hi there thank you for contacting me and I’m sorry to hear about the negative review, apparently about the booking finishing earlier than the booked time, however, that wasn't my fault. I’ve been working in removals for a long time and I therefore know how to handle goods faster than others. At the delivery address we had no parking space outside the property so I had to park far away. This meant that I was taking the goods out of the van to the ground floor and the customer and was taking the goods from the ground floor to the 2nd floor. When I had emptied the van I of course went to the ground floor to help him. If the customer did not want to assist with the booking, he should have booked a 2 man team. To be honest, I did my best for the customer and I think he should have appreciated such a good and friendly service. Thank you very much regards Mahmoud	1 year ago
Driver was on time Had straps and blankets Driver was respectful Such a pleasant move. The driver was really friendly. Even though it was long journey it was comfortable and good.	1 year ago
Driver was on time Had straps and blankets Driver was respectful Very smooth move! Lovely driver!	1 year ago
Driver was on time Had straps and blankets Driver was respectful Fantastic driver - moved a lot of things very quickly, including a couple of large, heavy items. Highly recommended.	1 year ago
Driver was on time Had straps and blankets Driver was respectful	1 year ago
Driver was on time Had straps and blankets Driver was respectful	1 year ago
Driver was on time Had straps and blankets Driver was respectful	1 year ago
Driver was on time Had straps and blankets Driver was respectful Did crack the lid of one of my storage containers and dropped my monitor, but otherwise he was ok	1 year ago
Driver was on time Had straps and blankets Driver was respectful	1 year ago
Driver was on time Had straps and blankets Driver was respectful Perfect !	1 year ago
Driver was on time Had straps and blankets Driver was respectful	1 year ago
Driver was on time Had straps and blankets Driver was respectful Very pleasant and hepfull driver and phoned when he was his way and done job on time with no complaints	1 year ago
Driver was on time Had straps and blankets Driver was respectful Excellent move. Highly recommended	1 year ago
Driver was on time Had straps and blankets Driver was respectful	2 years ago
Driver was not on time Had straps and blankets Driver was not respectful	2 years ago
Driver was on time Had straps and blankets Driver was respectful	2 years ago
Driver was on time Had straps and blankets Driver was respectful	2 years ago
Driver was on time Had straps and blankets Driver was respectful Despite the traffic levels we arrived home and quickly sorted everything out.	2 years ago
Driver was on time Had straps and blankets Driver was respectful An absolutely 1st class service. Prompt, efficient, polite, helpful, what more could I ask! Fully deserving of his 'Hero' status, I would recommend him to anyone.	2 years ago
Driver was on time Had straps and blankets Driver was respectful Mahmoud was very friendly and helpful!	2 years ago
Driver was on time Had straps and blankets Driver was respectful Just perfect	2 years ago
Driver was on time Had straps and blankets Driver was respectful Excellent service and very nice person, I would definitely recommend	2 years ago
Driver was on time Had straps and blankets Driver was respectful	2 years ago
Driver was not on time Had straps and blankets Driver was respectful	2 years ago
Driver was on time Had straps and blankets Driver was respectful He was Amezing! Top of the tops	2 years ago
Driver was on time Had straps and blankets Driver was respectful	2 years ago
Driver was on time Had straps and blankets Driver was respectful Mahmoud is a gentleman. Efficient, calm and personable. Exactly what I needed on a potentially stressful day. Delighted.	2 years ago
Driver was on time Didn't have straps and blankets Driver was respectful	2 years ago
Driver was on time Had straps and blankets Driver was respectful	2 years ago
Driver was on time Had straps and blankets Driver was respectful	2 years ago
Driver was on time Didn't have straps and blankets Driver was respectful I didn't need straps and a blanked so I don't know if the vehicle came with any, but the van did have equipment to move heavy loads.	2 years ago
Driver was on time Had straps and blankets Driver was respectful	2 years ago
Driver was on time Had straps and blankets Driver was respectful I would highly recommend this service. The driver was friendly, professional and helpful. Everything went smoothly.	2 years ago
Driver was on time Had straps and blankets Driver was respectful I was a bit anxious after I had made the booking, as it all seemed too easy so I expected something to go wrong. But, I received a confirmation text message an hour before the booking and then the driver arrived punctually. The van was massive and definitely had more than enough space for my goods. Highly recommend them and would definitely use them again.	2 years ago
Driver was on time Had straps and blankets Driver was respectful Very helpful and kind. Would certainly use him again.	2 years ago
Driver was on time Had straps and blankets Driver was respectful Everything went very smoothly, can recommend!	2 years ago
Driver was on time Had straps and blankets Driver was respectful Excellent service very helpful driver and his helper. Thanks	2 years ago
Driver was on time Had straps and blankets Driver was respectful Amazing, couldn’t have been more helpful! Would definitely recommend!	3 years ago
Driver was on time Had straps and blankets Driver was respectful Very happy with the service. Driver was on time and the move was extremely efficient.	3 years ago
Driver was on time Had straps and blankets Driver was respectful	3 years ago
Driver was on time Had straps and blankets Driver was respectful Everything was great, we finished in no time.	3 years ago
Driver was not on time Didn't have straps and blankets Driver was respectful We got a call at 12:00 saying our arranged van had broken down....thankfully they had a replacement BUT it had to come an hour earlier! We had to rush about to be ready. The van that came was large and had a very high back and had no tail lift....not the new van drivers fault...thankfully nothing was very heavy. the van we asked for was medium sized and lower backed. The driver was very polite. The move went well so I guess not a problem.	3 years ago
Driver was on time Had straps and blankets Driver was respectful Kept in communication with me beforehand, was early and everything went smoothly. Would use again	3 years ago
Driver was on time Had straps and blankets Driver was respectful	3 years ago
Driver was on time Had straps and blankets Driver was respectful	3 years ago
Driver was on time Had straps and blankets Driver was respectful	3 years ago
Driver was on time Had straps and blankets Driver was respectful	3 years ago
Driver was on time Had straps and blankets Driver was respectful The driver was really helpful and would recommend him	3 years ago
Driver was on time Had straps and blankets Driver was respectful	3 years ago
Driver was on time Had straps and blankets Driver was respectful Great work, excellent driver. Thanks	3 years ago
Driver was not on time Didn't have straps and blankets Driver was respectful The driver was awesome. Lovely guy, very conscientious and worked very hard. Would recommend.	3 years ago
Driver was on time Had straps and blankets Driver was respectful	3 years ago
Driver was on time Had straps and blankets Driver was respectful	3 years ago
Driver was on time Had straps and blankets Driver was respectful The driver turned up on time and was very helpful with helping me load and unload my items. Friendly and efficient. Would definitely use again and would highly recommend to others.	3 years ago
Driver was on time Had straps and blankets Driver was respectful Love the service and it's really great for a single person like who cannot lift weight so I would say that I'm glad to use this service and I will always use it from now onwards. The rate is good and the services are outstanding.	3 years ago
Driver was not on time Had straps and blankets Driver was respectful	3 years ago
Driver was on time Had straps and blankets Driver was not respectful	3 years ago
Driver was not on time Had straps and blankets Driver was respectful The driver could have paid a been a bit more care and attention to my items. Reason for lateness seemed valid, nothing else apart from that.	3 years ago
Driver was not on time Had straps and blankets Driver was respectful Although Mahmoud ran a little late due to traffic, which was unavoidable, the whole move was completed in less time than we anticipated. Lots of space in the van for all our things. Nice guy, a pleasure to travel with and we would definitely use him again.	3 years ago
Driver was on time Had straps and blankets Driver was respectful Very helpful. Made the whole move much easier than I was expecting.	3 years ago
Driver was on time Had straps and blankets Driver was respectful Very professional and friendly	3 years ago
Driver was on time Had straps and blankets Driver was respectful Friendly, fast and efficient. Thank you.	3 years ago
Driver was on time Didn't have straps and blankets Driver was respectful It's very good service, and good and cheaper price, and really on time arrived, so it's the best removals	3 years ago
Driver was on time Had straps and blankets Driver was respectful	3 years ago
Driver was on time Had straps and blankets Driver was respectful Great move. Would highly recommend M&M for a fast, efficient and very helpful hand	3 years ago
Driver was on time Had straps and blankets Driver was respectful Easy move, guy showed up a bit early. Took initiative at the storage facility which was being a nuisance. Really easy.	3 years ago
Driver was on time Had straps and blankets Driver was respectful	3 years ago
Driver was on time Had straps and blankets Driver was respectful Driver was great loading in Dorset and then finding 2 difficult locatIons across London. Straps and barrow available but not blankets so divan base ended up slightly grubby.	4 years ago
Driver was on time Didn't have straps and blankets Driver was respectful	4 years ago
Driver was on time Had straps and blankets Driver was respectful	4 years ago
Driver was on time Had straps and blankets Driver was respectful Driver was brilliant company and had all my possessions in the van in the blink of an eye (which were 2 stories high with no lift!!)	4 years ago
Driver was on time Had straps and blankets Driver was respectful	4 years ago
Driver was on time Had straps and blankets Driver was respectful The driver was excellent throughout... ...I would give him full stars but the five star flag says 'gorgeous'... ...which he may be but I am not gay so couldnt possibly judge that. Thank you for a very good service tho, he was excellent	5 years ago
Driver was on time Had straps and blankets Driver was respectful The service was excellent. Driver was very punctual, friendly and helpful.	5 years ago
Driver was on time Had straps and blankets Driver was respectful	5 years ago
Driver was on time Had straps and blankets Driver was respectful	5 years ago
Driver was on time Had straps and blankets Driver was not respectful My move was a massive pain because it was so awkward to get all of my stuff up to the third floor of the new property I was moving into. The driver was on his phone and sitting down a lot of the time while I was moving things out of the flat to the van. I paid for him to assist us, but it seemed he was reluctant to do so for the full two hours. He broke my lamp and didn't even offer to replace it or reduce the price. When climbing up the three flights of stairs, he decided to just empty the van to the hall way and left me and my mum to take the majority of my stuff up to the third floor. He did assist with heavier items, but I thought the service was fairly hands off as a whole.	5 years ago
Driver was on time Had straps and blankets Driver was respectful	5 years ago
Driver was on time Didn't have straps and blankets Driver was respectful	5 years ago
Driver was on time Had straps and blankets Driver was respectful Excellent.	5 years ago
Driver was on time Had straps and blankets Driver was respectful	5 years ago
Driver was on time Had straps and blankets Driver was respectful Fantastic service, would recommend	5 years ago
Driver was on time Had straps and blankets Driver was respectful Really friendly driver and whole move was very easy.	5 years ago
Driver was on time Had straps and blankets Driver was respectful I highly recommend this five star driver & van. Excellent communications, on time, very helpful, well equipped, safe driving skills and very respectful manners. I would use this driver service again. Thank you!	5 years ago
Driver was on time Had straps and blankets Driver was respectful	5 years ago
Driver was not on time Had straps and blankets Driver was respectful	5 years ago
Driver was on time Had straps and blankets Driver was respectful It's the best driver and we would like to recommend him to everyone!!	5 years ago
Driver was on time Had straps and blankets Driver was respectful	5 years ago
Driver was on time Had straps and blankets Driver was respectful The men were polite and moved everything carefully. The van was very battered and looked smaller than anticipated from the booking.	5 years ago
Driver was on time Had straps and blankets Driver was respectful	5 years ago
Driver was on time Had straps and blankets Driver was respectful The driver gave me the option to come earlier since he was in the neighbourhood which was convenient. His driving style was cautious and relaxed. He helped with all the (sometimes quite heavy) lifting two floors up.	5 years ago
Driver was on time Had straps and blankets Driver was respectful Very helpful and friendly driver	5 years ago
Driver was on time Had straps and blankets Driver was respectful	5 years ago

Driver was on time

Had straps and blankets

Driver was respectful

6 days ago

Driver was not time

Had straps and blankets

Driver was respectful

Vehicle came late due to a puncture on the way but the company let me know about the issue in advance and we’re very apologetic. The driver was particularly respectful and helpful as well.

3 weeks ago

Driver was on time

Didn't have straps and blankets

Driver was respectful

friendly driver, came earlier than scheduled and was patient waiting to move all the boxes.

2 months ago

Driver was on time

Had straps and blankets

Driver was respectful

3 months ago

Driver was on time

Didn't have straps and blankets

Driver was respectful

He was professional. I had few items and he did the job as expected.

3 months ago

Driver was on time

Had straps and blankets

Driver was respectful

7 months ago

Driver was on time

Had straps and blankets

Driver was respectful

He was very friendly and helpful. Best move!

8 months ago

Driver was on time

Didn't have straps and blankets

Driver was respectful

8 months ago

Driver was on time

Had straps and blankets

Driver was respectful

Mahmoud was incredible - his service was friendly and accommodating and helped me with my things. I would not hesitate to recommend Mahmoud.

1 year ago

Driver was on time

Had straps and blankets

Driver was respectful

Very friendly driver.

1 year ago

Driver was on time

Had straps and blankets

Driver was respectful

1 year ago

Driver was on time

Had straps and blankets

Driver was respectful

1 year ago

Driver was on time

Had straps and blankets

Driver was respectful

1 year ago

Driver was not time

Had straps and blankets

Driver was not respectful

Overall good service. However, the driver began sighing after 10 minutes of stacking the van and informed me that the amount of moving “isn’t really worth his money” and then he usually just had to dissemble a wardrobe and pack something like that. I did have a lot of bags but I paid for 2 hours of service and the moving/stacking the van and journey to my new flat took 45 minutes in total. I paid for a small van (which had most of its room left) and I was made to feel guilty about moving my things when I booked someone to help me move. I initially felt guilty but after reading my booking afterwards, the drive was aware that there were 2 flights of stairs and a small vans worth of stuff.

Driver's response:

Hi there
I’m sorry to hear about this review but apparently I was on time and I have been respectful with the customer. I did understand before I accepted the booking that there were two flights of stairs but when I arrived with a medium size van the customer showed me her goods which were in the flat on the second floor, which was fine, but after you get into the flat there was another floor. The customer was trying to convince me there were only a few little bags on the third floor and she would get them downstairs and that the goods she was moving was okay for a small size van, which I didn’t complain about even though I had to carry all the heavier things because she could not carry them, which I understand. She then told me that there were yet more goods, such as suitcases ,boxes and a TV which was double the amount I had before.
So I was honest with her to make sure she understood what the price she had agreed with Compare the Man and Van covered. There was also a dismantled wardrobe which she also failed to mention !! After all that she never offered me to pay any extra money and I didn’t ask her because I was too nice to her.

Thank you

1 year ago

Driver was on time

Had straps and blankets

Driver was respectful

Great service

1 year ago

Driver was on time

Had straps and blankets

Driver was respectful

Excellent, friendly service. Would recommend

1 year ago

Driver was on time

Had straps and blankets

Driver was respectful

Great service, very fast move and friendly.

1 year ago

Driver was on time

Had straps and blankets

Driver was respectful

Very helpful, on time and very pleasant driver

1 year ago

Driver was on time

Had straps and blankets

Driver was respectful

1 year ago

Driver was on time

Had straps and blankets

Driver was respectful

1 year ago

Driver was on time

Had straps and blankets

Driver was respectful

I received my quote for 2 h 15 min, paid for 2.5 h to be sure but my move only took 1.5 h. I think you need to give better estimates. I ended up doing most of the heavy lifting carrying things up the stairs at the destination. You need better guidelines for what help the driver should provide.

Driver response:

Hi there thank you for contacting me and I’m sorry to hear about the negative review, apparently about the booking finishing earlier than the booked time, however, that wasn't my fault. I’ve been working in removals for a long time and I therefore know how to handle goods faster than others.
At the delivery address we had no parking space outside the property so I had to park far away. This meant that I was taking the goods out of the van to the ground floor and the customer and was taking the goods from the ground floor to the 2nd floor. When I had emptied the van I of course went to the ground floor to help him. If the customer did not want to assist with the booking, he should have booked a 2 man team. To be honest, I did my best for the customer and I think he should have appreciated such a good and friendly service.

Thank you very much regards Mahmoud

1 year ago

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