| Review |
Rating |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes I found it really difficult to get in touch with the company after booking. I emailed and texted a week before the move but got no reply. Called twice, got through after a long wait to a very confused and hard to hear conversation. I had specific questions about my move (did they offer assembly/disassembly for example) but no one answered them. This made my experience much more stressful than it needed to be and i wouldnt use the company again.
Nicola
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Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes He gave me plenty of notice of the fact he was going to be late so I didn't mind this. All my items arrived intact and they were polite throughout. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Francesco was really friendly and helpful. I would definitely use him again :) | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Very helpful and nice driver. Helped us a lot with our move. I will definitely recommend him to my friends and family. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Francesco was very friendly and helpful. I would happily use him again | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes Although he was late he made up for it by helping above and beyond his remit. Excellent experience and excellent service. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Very helpful with good advice on how best to lift, pack and imunload the van. Exactly what we were looking for. | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes Super friendly and helpful guy. He made moving house a lot easier. Very efficient. | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes The driver was late and charged my client an extra £40 for extra milage, when milage was included.
CMV response:
This matter has been raised as a complaint and after investigation with the driver we can confirm that there was no additional charge for mileage, which was confirmed with the customer. The additional charge was rendered for extra time that the booking overran. | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes Lovely man. He arrived at the destination before us. He helped load everything into the van securely and helped unloaded everything quickly. Would recommend and will use him again! | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Very efficient . Excellent job | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Francesco was extremely helpful and good humoured. He packed everything in the van carefully and efficiently. I travelled with him in the van and he was interesting to talk with. I would definitely use him again. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Wow great service! I was so appreciative that I booked for the driver to help me load and unload (it's definitely worth paying for the extra help) his skills were priceless as he stacked all my furniture really well, something I could have never done by myself and he took great care covering anything breakable in blankets. Fast, efficient and a really great price. I would highly reccomend! Thanks so much for helping out move go so smoothly. | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes The driver apologised to being late upon arrival. Extremely helpful driver & very careful with personal belongings.
I would recommend this company to anyone nervous about a move & doing it single handedly alone. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Francesco was brilliant, I couldn't have asked for a more helpful person. I would definitely recommend | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes So helpful and friendly - I highly recommend | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Francesco was friendly, hard working, and honest. We appreciated all he did. Worth noting that although it is in the Luton van category there is no tail gate lift but with four of us we lifted a piano no problem! Thanks Francesco from Sicily!! | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes Arrived 75 minutes late but did inform us he was delayed. He then did a very good job. | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes Was happy overall , very nice men and was very careful with all my things | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Brilliant service. Really nice guy. Would highly recommend | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Great driver with LPG | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Great driver, couldn't of been more helpful | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes Francesco was great at keeping us up to date on his ETA and was fast and efficient with our furniture. Would recommend. | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes Super helpful driver, fully equipped van (blankets, straps etc.) and helped us move everything quickly and efficiently. | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes Very friendly and helpful. Packed the vehicle well. Worked hard all 5hrs. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes The. guys were great, fully prepared, equipped to move a full on piano, they were quick and very respectful was so easy to deal with them , they did a great job. Am very pleased. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes very courteous, polite and helpful. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes The whole move from beginning to end was excellent. The driver was fantastic and very helpful. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Driver was really helpful and took great care or my items when loading and unloading them from/into the truck. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes They were so efficient and helpful guys which made my move a lot easier. They were also really careful with the boxes and wrapped everything in blanket. Exactly the help I needed! | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Despite the problems we had this weekend with our move, Dimitar was always respectful, hard working and reliable. We are thankful to the company for sorting out our difficulties as best as they could and would recommend their services. He is a very honest and hard working man. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Great support, great driver, couldn't fault service | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Pleasant, prompt and helpful. Definitely use again. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Great service thank you. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Easy, No hassle affordable move. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes All went very smoothly and I cannot fault the drivers willingness to help or his overall attitude. I will definitely use the device again and would highly recommend to anybody. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Couldn't really have asked for more, on time, extremely helpful at both the collection and delivery and the van was well equipped to keep all our stuff protected. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Exactly the service i was looking for with less than 24 hours until my sisters wedding. A very practical and easy to use service if you are stuck. Thank you very much! | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes A very small tad late. Super friendly guy. Really helpful. Very efficient. Would highly recommend. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Everything went off smoothly. Very professional and quick. No hassle at all and was very efficient. Would definitely use again. | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes Francesco was superb on our move from London to Manchester. He was slightly late but had phoned ahead to let us know. It didn't matter as he helped empty our flat quicker than we could have imagined. We lived on an extremely busy, narrow road and worried where he could park the van but he managed to position it right outside our front door. All our items were professionally strapped up and great care was taken. We would really recommend Francesco if your planning a move. Professional, calm, friendly and knows exactly what he is doing. Grazie mille Francesco! | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Thank you Frances, I read reviews on your profile before booking you and they are all right. Very respectful, patient and patient with my stuff. Will use them always. Thank you | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Great driver, they both did an awesome job moving my stuff. They were careful not to bash anything, I am very pleased and would definitely use again! | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Very friendly and helpful driver. Speedy trip and all went well. He took good care to use blankets to protect our new sofa. Thank you very much. | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes Francisco and Demtri were excellent and although they were late they kept me fully informed. They worked solidly from 10-5.30pm and kept going. I was moving my mother into retirement home and I was very stressed but they understood and did a terrific job with no breakages. I'd definitely recommend them | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes On time, very friendly, would highly recommend to anyone who needs to move house, along with removal jobs | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Very polite driver and helper.Got everything done well within the time I booked for. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Excellent Professional Service. Would highly recommend it to anyone, so look no further | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Driver arrived bang on time. I hired two men to carry my belongings. They took great care to prevent any damage and heaved my unwieldy Tempur mattress that weighs about the same as a family of elephants up and down several flights of stairs without complaining. Highly recommend. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Brilliant service | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Driver was very helpful and friendly. Thanks | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes They were fantastic: fastworking helpful and friendly - recommend highly | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Very nice and friendly guys - they made the move really stress-free. They were excellent at organizing items into the van and very careful while handling the items during loading and unloading. Highly recommended. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Francesca was very polite and drove as you would expect him to. I would use him again. | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes Even though they didn't come at planned time, they let me know beforehand and moved my stuff safely, competently and a pleasure to work with. I would definitely recommend and use them again. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes They were brilliant. They worked really hard, non stop. There is stairs, a very long corridor and narrow entry, and they didn't complain once! Definitely would recommend them. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes They arrived on time and provided a professional service sorting out a last-minute logistical issue.
Will use them again for our moving needs. | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes They were really really good - they were only late because a problem with the van which was out of their hands, but they were super speedy and genuinely nice and respectful. Would highly recommend! | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Excellent helpful friendly service | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes Great move. Very friendly driver. He was late due to traffic but called to warn us and was very apologetic. Recommend! | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Really great, knowledgeable and helpful service! | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Excellent friendly service | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Excellent service all round would highly recommend,thanks Sanjay it was a pleasure to deal with you.ADMO KITCHENS & BEDROOM s | |
