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Removals Van London

Trust Score: 9.3 - Excellent

Gold

6,659

driven by this driver

295

customers booked this driver

customers reviewed this driver

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Reviews

Driver was not on time Had straps and blankets Driver was respectful Very nice and helpful couple of guys - only delayed by a hugely under-estimated previous move. Very helpful with a difficult wardrobe!	7 years ago
Driver was on time Didn't have straps and blankets Driver was not respectful First time we have used your service. Website very quick and easy to use - impressive. The guys turned up 15 mins ahead of time - great. Their job was to help our engineer move a heavy piece of equipment up a flight of stairs and onto our engineer's van. Our engineer's feedback is that he would not want to use this team again. He said they were nice friendly guys but could hardly speak english [one of them had limited english and the other none at all] and either didn't understand his instructions or disregarded them which worried him because this equipment needed careful moving, included being carefully tilted in a particular way as it has internal balance and is a precision instrument. We usually use other spare engineers but in this case none were available so we tried your site but at a minimum we need guys who can understand english well and really listen and act on instructions as our equipment needs moving with great care. So we would not use this team again and I hope the team tomorrow [meeting our engineer at another site to help him get this same piece of equipment off the van and up the stairs] is better otherwise we will unfortunately not be able to risk using this service again So overall impressed with site, ordering, punctuality but just not careful enough for what we need and no/poor english is a real problem. CMV response: The drivers have been made aware of this review and the problems encountered by the customer when using their service.	7 years ago
Driver was on time Had straps and blankets Driver was respectful Very helful and friendly people ! Thanks	7 years ago
Driver was on time Had straps and blankets Driver was respectful	7 years ago
Driver was on time Had straps and blankets Driver was respectful	7 years ago
Driver was on time Had straps and blankets Driver was respectful	7 years ago
Driver was on time Had straps and blankets Driver was respectful	8 years ago
Driver was not on time Had straps and blankets Driver was not respectful	8 years ago
Driver was on time Had straps and blankets Driver was respectful Excellent service.	8 years ago
Driver was on time Had straps and blankets Driver was respectful Great service overall! Moving went really well, no comments on that. The only thing I wanted to mention is that I had phoned the company and asked to bring some packing boxes. They said the driver would bring some, but in the end they didn't bring any. It is fine if they weren't able to deliver them, but they should have informed us in advance, so we could have purchased some extra. Thanks!	8 years ago
Driver was on time Had straps and blankets Driver was respectful The guys were really friendly and hard-working, and careful not to bash doorways. Delighted.	8 years ago
Driver was on time Had straps and blankets Driver was respectful If in need again I will call again. A big thanks to the two movers. Ciao...	8 years ago
Driver was not on time Had straps and blankets Driver was respectful Nice guys - worked really hard.	8 years ago
Driver was on time Didn't have straps and blankets Driver was respectful	8 years ago
Driver was on time Had straps and blankets Driver was respectful They left behind some stuff unfortunately - didn't clean up a couple of drawers etc. but very punctual, professional, timely etc.	8 years ago
Driver was on time Had straps and blankets Driver was respectful Very good service overall and well mannered people. I bit too many smoke breaks for an hourly billed service.	8 years ago
Driver was on time Had straps and blankets Driver was respectful	8 years ago
Driver was on time Had straps and blankets Driver was respectful Excellent service, driver was early and started right away. Was very well equipped with blankets and straps and took care of the furniture. Very friendly, would thoroughly recommend!!	8 years ago
Driver was on time Had straps and blankets Driver was respectful the guys were great and very polite. Would book them again.	9 years ago
Driver was not on time Had straps and blankets Driver was respectful although they were late, there was a reasonable explanation [the previous customer had seriously underestimated how much stuff they had] and they were very professionals and courteous when they arrived.	9 years ago
Driver was not on time Had straps and blankets Driver was respectful	9 years ago
Driver was on time Had straps and blankets Driver was respectful The move went so smoothly and quickly, they were very helpful!	9 years ago
Driver was not on time Had straps and blankets Driver was respectful Excellent, the guys were a little late but did a great job especially with the three flights of stairs in my new apartment!!	9 years ago
Driver was on time Had straps and blankets Driver was respectful Great service, would definitely use again	9 years ago
Driver was on time Had straps and blankets Driver was respectful Excellent service from the two guys and can, arrived early and everything delivered in one piece, very good value, will recommend to friends!	9 years ago
Driver was on time Had straps and blankets Driver was respectful	9 years ago
Driver was on time Had straps and blankets Driver was respectful Absolutely brilliant!	9 years ago
Driver was not on time Had straps and blankets Driver was respectful Thanks for the easy transaction. Great helpers, We have moved in peace.	9 years ago
Driver was on time Had straps and blankets Driver was respectful A bloody heavy wardrobe and they were able to carry it upstairs and position it in place. Thanks.	9 years ago
Driver was on time Had straps and blankets Driver was respectful Really kind and helpful, driver.	9 years ago
Driver was not on time Had straps and blankets Driver was respectful	9 years ago
Driver was not on time Had straps and blankets Driver was respectful Job before over ran but they phoned at said they would be late with plenty of time in advance which was fine. They moved the belongings with care and considerations and put together beds and sofa too as they had time. Very polite	9 years ago
Driver was on time Had straps and blankets Driver was respectful Next time i should book smaller car. Thank you for the great service.	9 years ago
Driver was on time Had straps and blankets Driver was respectful The two men that were helping us were amazing! They did such a good job and worked as fast as they could. Given the amount of stairs they had to climb they really put their all in. THANK YOU to them!	9 years ago
Driver was not on time Had straps and blankets Driver was respectful Everything decided to go wrong with my move. First off original guys cancelled had to have another driver sent. Then my 1pm time was changed to 2pm. Thirdly they where a hour late couldn't find my address. Then ended up having to pay for another hour because ran over time slot of 3hrs (not the drivers fault I might add). So overall I'm sorry but just not impressed.	9 years ago
Driver was on time Had straps and blankets Driver was respectful Great experience. Thanks guys.	9 years ago
Driver was not on time Had straps and blankets Driver was respectful Driver was 30 minutes late but I was phoned in advance and told, so it was no problem at all. Both removal men were very professional and moved my stuff with no problems. Would use again.	9 years ago
Driver was on time Had straps and blankets Driver was respectful just another happy customer	9 years ago
Driver was not on time Didn't have straps and blankets Driver was respectful Apart from late arrival by 30mins which may have been unavoidable, I found both men to be very polite and helpful and would certainly use your service again in the future.	9 years ago
Driver was not on time Had straps and blankets Driver was respectful	9 years ago
Driver was on time Had straps and blankets Driver was respectful	9 years ago
Driver was on time Had straps and blankets Driver was respectful Brilliant service - stayed with us till late into the night to get it all moved as took longer than expected.	9 years ago
Driver was on time Had straps and blankets Driver was respectful Great service! I really recommend them.	9 years ago
Driver was not on time Had straps and blankets Driver was respectful Just 10 minutes late but everything else was good	9 years ago
Driver was on time Had straps and blankets Driver was respectful Would recommend!!! The service was very good helping... ;)	9 years ago
Driver was on time Had straps and blankets Driver was respectful	9 years ago
Driver was on time Had straps and blankets Driver was respectful	9 years ago
Driver was on time Had straps and blankets Driver was respectful Very helpful driver	9 years ago
Driver was on time Had straps and blankets Driver was respectful Emil was really nice, respectful, and friendly. He called me 20 minutes in advance of arriving to tell me that he was coming, and was very quick and careful with my things. I would highly recommend his services.	9 years ago
Driver was on time Had straps and blankets Driver was respectful	9 years ago
Driver was not on time Had straps and blankets Driver was respectful My house is very hard to find so I can forgive the lateness- especially because the driver was so fantastic loading up my stuff, he leapt up and down the 2 flights of stairs at such speed (both picking up and dropping off) I barely had to do anything and it took much less time than I expected, FANTASTIC service, thank you!	9 years ago
Driver was on time Had straps and blankets Driver was respectful Very helpful and hard working guys who arrived on time and go the job done. Many thanks	9 years ago
Driver was on time Had straps and blankets Driver was respectful Excellent service. Will definitely use again	9 years ago
Driver was on time Had straps and blankets Driver was respectful Excellent service. Professional, efficient, helpful. Thoroughly recommend. Very organised.	9 years ago
Driver was on time Had straps and blankets Driver was respectful The drivers were extremely punctual, efficient and friendly, and I appear to have got through a whole move without anything breaking (which has never happened before!) Thank you!	9 years ago
Driver was on time Had straps and blankets Driver was respectful Prompt, polite and quick. Very respectful with belongings. Would definitely recommend.	9 years ago
Driver was on time Had straps and blankets Driver was respectful	9 years ago
Driver was on time Had straps and blankets Driver was respectful Great service, so quick! I will definitely recommend you to others	9 years ago
Driver was on time Had straps and blankets Driver was respectful Friendly and professional service. The guys did a great job.	9 years ago
Driver was not on time Didn't have straps and blankets Driver was not respectful	9 years ago
Driver was on time Had straps and blankets Driver was respectful	9 years ago
Driver was on time Had straps and blankets Driver was respectful	9 years ago
Driver was on time Had straps and blankets Driver was respectful Very happy with the move .	9 years ago
Driver was on time Had straps and blankets Driver was respectful	9 years ago
Driver was on time Had straps and blankets Driver was respectful	9 years ago
Driver was on time Had straps and blankets Driver was respectful Fantastic movers !	9 years ago
Driver was on time Had straps and blankets Driver was respectful	9 years ago
Driver was on time Had straps and blankets Driver was respectful They put the legs back on the couch when they came into the flat, so they were a big help! 10/10	9 years ago
Driver was on time Had straps and blankets Driver was respectful	9 years ago
Driver was on time Had straps and blankets Driver was respectful	9 years ago
Driver was on time Had straps and blankets Driver was respectful	9 years ago
Driver was on time Had straps and blankets Driver was respectful	9 years ago
Driver was on time Had straps and blankets Driver was respectful	9 years ago
Driver was on time Had straps and blankets Driver was respectful	9 years ago
Driver was on time Had straps and blankets Driver was respectful	9 years ago
Driver was on time Had straps and blankets Driver was respectful	9 years ago
Driver was on time Had straps and blankets Driver was respectful	9 years ago
Driver was on time Had straps and blankets Driver was respectful Very professional.	9 years ago
Driver was on time Had straps and blankets Driver was respectful	9 years ago
Driver was on time Had straps and blankets Driver was respectful	9 years ago
Driver was on time Had straps and blankets Driver was respectful	9 years ago
Driver was on time Had straps and blankets Driver was respectful	9 years ago
Driver was on time Had straps and blankets Driver was respectful	9 years ago
Driver was on time Had straps and blankets Driver was respectful	9 years ago
Driver was not on time Had straps and blankets Driver was respectful The drivers were over an hour late. They called at the time they were supposed to arrive. Although it didn't bother me too much, it would have been nice to have known a little earlier. That said, they were efficient and polite.	9 years ago
Driver was on time Had straps and blankets Driver was respectful	9 years ago
Driver was on time Had straps and blankets Driver was respectful	9 years ago
Driver was on time Had straps and blankets Driver was respectful	9 years ago
Driver was on time Had straps and blankets Driver was respectful	9 years ago

Driver was not time

Had straps and blankets

Driver was respectful

Very nice and helpful couple of guys - only delayed by a hugely under-estimated previous move. Very helpful with a difficult wardrobe!

7 years ago

Driver was on time

Didn't have straps and blankets

Driver was not respectful

First time we have used your service. Website very quick and easy to use - impressive. The guys turned up 15 mins ahead of time - great. Their job was to help our engineer move a heavy piece of equipment up a flight of stairs and onto our engineer's van. Our engineer's feedback is that he would not want to use this team again. He said they were nice friendly guys but could hardly speak english [one of them had limited english and the other none at all] and either didn't understand his instructions or disregarded them which worried him because this equipment needed careful moving, included being carefully tilted in a particular way as it has internal balance and is a precision instrument. We usually use other spare engineers but in this case none were available so we tried your site but at a minimum we need guys who can understand english well and really listen and act on instructions as our equipment needs moving with great care.
So we would not use this team again and I hope the team tomorrow [meeting our engineer at another site to help him get this same piece of equipment off the van and up the stairs] is better otherwise we will unfortunately not be able to risk using this service again
So overall impressed with site, ordering, punctuality but just not careful enough for what we need and no/poor english is a real problem.

CMV response: The drivers have been made aware of this review and the problems encountered by the customer when using their service.

7 years ago

Driver was on time

Had straps and blankets

Driver was respectful

Very helful and friendly people ! Thanks

7 years ago

Driver was on time

Had straps and blankets

Driver was respectful

7 years ago

Driver was on time

Had straps and blankets

Driver was respectful

7 years ago

Driver was on time

Had straps and blankets

Driver was respectful

7 years ago

Driver was on time

Had straps and blankets

Driver was respectful

8 years ago

Driver was not time

Had straps and blankets

Driver was not respectful

8 years ago

Driver was on time

Had straps and blankets

Driver was respectful

Excellent service.

8 years ago

Driver was on time

Had straps and blankets

Driver was respectful

Great service overall! Moving went really well, no comments on that. The only thing I wanted to mention is that I had phoned the company and asked to bring some packing boxes. They said the driver would bring some, but in the end they didn't bring any. It is fine if they weren't able to deliver them, but they should have informed us in advance, so we could have purchased some extra.
Thanks!

8 years ago

Driver was on time

Had straps and blankets

Driver was respectful

The guys were really friendly and hard-working, and careful not to bash doorways. Delighted.

8 years ago

Driver was on time

Had straps and blankets

Driver was respectful

If in need again I will call again.
A big thanks to the two movers. Ciao...

8 years ago

Driver was not time

Had straps and blankets

Driver was respectful

Nice guys - worked really hard.

8 years ago

Driver was on time

Didn't have straps and blankets

Driver was respectful

8 years ago

Driver was on time

Had straps and blankets

Driver was respectful

They left behind some stuff unfortunately - didn't clean up a couple of drawers etc. but very punctual, professional, timely etc.

8 years ago

Driver was on time

Had straps and blankets

Driver was respectful

Very good service overall and well mannered people.
I bit too many smoke breaks for an hourly billed service.

8 years ago

Driver was on time

Had straps and blankets

Driver was respectful

8 years ago

Driver was on time

Had straps and blankets

Driver was respectful

Excellent service, driver was early and started right away. Was very well equipped with blankets and straps and took care of the furniture. Very friendly, would thoroughly recommend!!

8 years ago

Driver was on time

Had straps and blankets

Driver was respectful

the guys were great and very polite. Would book them again.

9 years ago

Driver was not time

Had straps and blankets

Driver was respectful

although they were late, there was a reasonable explanation [the previous customer had seriously underestimated how much stuff they had] and they were very professionals and courteous when they arrived.

9 years ago

Driver was not time

Had straps and blankets

Driver was respectful

9 years ago

Removals Van London

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