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Removals Van London

6,661

miles driven by this driver

296

customers booked this driver

89

customers reviewed this driver

 

 

Reviews

Review Rating

Was the driver on time: No

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Very nice and helpful couple of guys - only delayed by a hugely under-estimated previous move. Very helpful with a difficult wardrobe!

2 months ago

Was the driver on time: Yes

Did they have straps and blankets: No

Was the driver respectful: No

First time we have used your service. Website very quick and easy to use - impressive. The guys turned up 15 mins ahead of time - great. Their job was to help our engineer move a heavy piece of equipment up a flight of stairs and onto our engineer's van. Our engineer's feedback is that he would not want to use this team again. He said they were nice friendly guys but could hardly speak english [one of them had limited english and the other none at all] and either didn't understand his instructions or disregarded them which worried him because this equipment needed careful moving, included being carefully tilted in a particular way as it has internal balance and is a precision instrument. We usually use other spare engineers but in this case none were available so we tried your site but at a minimum we need guys who can understand english well and really listen and act on instructions as our equipment needs moving with great care.
So we would not use this team again and I hope the team tomorrow [meeting our engineer at another site to help him get this same piece of equipment off the van and up the stairs] is better otherwise we will unfortunately not be able to risk using this service again
So overall impressed with site, ordering, punctuality but just not careful enough for what we need and no/poor english is a real problem.

CMV response: The drivers have been made aware of this review and the problems encountered by the customer when using their service.

2 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Very helful and friendly people ! Thanks

2 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

3 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

3 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

4 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

5 months ago

Was the driver on time: No

Did they have straps and blankets: Yes

Was the driver respectful: No

8 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Excellent service.

9 months ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Great service overall! Moving went really well, no comments on that. The only thing I wanted to mention is that I had phoned the company and asked to bring some packing boxes. They said the driver would bring some, but in the end they didn't bring any. It is fine if they weren't able to deliver them, but they should have informed us in advance, so we could have purchased some extra.
Thanks!

1 year ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

The guys were really friendly and hard-working, and careful not to bash doorways. Delighted.

1 year ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

If in need again I will call again.
A big thanks to the two movers. Ciao...

1 year ago

Was the driver on time: No

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Nice guys - worked really hard.

1 year ago

Was the driver on time: Yes

Did they have straps and blankets: No

Was the driver respectful: Yes

1 year ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

They left behind some stuff unfortunately - didn't clean up a couple of drawers etc. but very punctual, professional, timely etc.

1 year ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes


Very good service overall and well mannered people.
I bit too many smoke breaks for an hourly billed service.

1 year ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

1 year ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

Excellent service, driver was early and started right away. Was very well equipped with blankets and straps and took care of the furniture. Very friendly, would thoroughly recommend!!

1 year ago

Was the driver on time: Yes

Did they have straps and blankets: Yes

Was the driver respectful: Yes

the guys were great and very polite. Would book them again.

1 year ago

Was the driver on time: No

Did they have straps and blankets: Yes

Was the driver respectful: Yes

although they were late, there was a reasonable explanation [the previous customer had seriously underestimated how much stuff they had] and they were very professionals and courteous when they arrived.

1 year ago

Was the driver on time: No

Did they have straps and blankets: Yes

Was the driver respectful: Yes

1 year ago

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