Removals Van London

Reviews

Driver was not on time Had straps and blankets Driver was respectful Very nice and helpful couple of guys - only delayed by a hugely under-estimated previous move. Very helpful with a difficult wardrobe!	24th September
Driver was on time Didn't have straps and blankets Driver was not respectful First time we have used your service. Website very quick and easy to use - impressive. The guys turned up 15 mins ahead of time - great. Their job was to help our engineer move a heavy piece of equipment up a flight of stairs and onto our engineer's van. Our engineer's feedback is that he would not want to use this team again. He said they were nice friendly guys but could hardly speak english [one of them had limited english and the other none at all] and either didn't understand his instructions or disregarded them which worried him because this equipment needed careful moving, included being carefully tilted in a particular way as it has internal balance and is a precision instrument. We usually use other spare engineers but in this case none were available so we tried your site but at a minimum we need guys who can understand english well and really listen and act on instructions as our equipment needs moving with great care. So we would not use this team again and I hope the team tomorrow [meeting our engineer at another site to help him get this same piece of equipment off the van and up the stairs] is better otherwise we will unfortunately not be able to risk using this service again So overall impressed with site, ordering, punctuality but just not careful enough for what we need and no/poor english is a real problem. CMV response: The drivers have been made aware of this review and the problems encountered by the customer when using their service.	13th September
Driver was on time Had straps and blankets Driver was respectful Very helful and friendly people ! Thanks	10th September
Driver was on time Had straps and blankets Driver was respectful	30th August
Driver was on time Had straps and blankets Driver was respectful	8th August
Driver was on time Had straps and blankets Driver was respectful	1st August
Driver was on time Had straps and blankets Driver was respectful	25th June
Driver was not on time Had straps and blankets Driver was not respectful	31st March
Driver was on time Had straps and blankets Driver was respectful Excellent service.	21st February
Driver was on time Had straps and blankets Driver was respectful Great service overall! Moving went really well, no comments on that. The only thing I wanted to mention is that I had phoned the company and asked to bring some packing boxes. They said the driver would bring some, but in the end they didn't bring any. It is fine if they weren't able to deliver them, but they should have informed us in advance, so we could have purchased some extra. Thanks!	15th October
Driver was on time Had straps and blankets Driver was respectful The guys were really friendly and hard-working, and careful not to bash doorways. Delighted.	2nd October
Driver was on time Had straps and blankets Driver was respectful If in need again I will call again. A big thanks to the two movers. Ciao...	30th September
Driver was not on time Had straps and blankets Driver was respectful Nice guys - worked really hard.	30th August
Driver was on time Didn't have straps and blankets Driver was respectful	26th August
Driver was on time Had straps and blankets Driver was respectful They left behind some stuff unfortunately - didn't clean up a couple of drawers etc. but very punctual, professional, timely etc.	24th August
Driver was on time Had straps and blankets Driver was respectful Very good service overall and well mannered people. I bit too many smoke breaks for an hourly billed service.	20th August
Driver was on time Had straps and blankets Driver was respectful	14th August
Driver was on time Had straps and blankets Driver was respectful Excellent service, driver was early and started right away. Was very well equipped with blankets and straps and took care of the furniture. Very friendly, would thoroughly recommend!!	30th July
Driver was on time Had straps and blankets Driver was respectful the guys were great and very polite. Would book them again.	20th July
Driver was not on time Had straps and blankets Driver was respectful although they were late, there was a reasonable explanation [the previous customer had seriously underestimated how much stuff they had] and they were very professionals and courteous when they arrived.	14th July
Driver was not on time Had straps and blankets Driver was respectful	1st July
Driver was on time Had straps and blankets Driver was respectful The move went so smoothly and quickly, they were very helpful!	28th June
Driver was not on time Had straps and blankets Driver was respectful Excellent, the guys were a little late but did a great job especially with the three flights of stairs in my new apartment!!	27th June
Driver was on time Had straps and blankets Driver was respectful Great service, would definitely use again	25th June
Driver was on time Had straps and blankets Driver was respectful Excellent service from the two guys and can, arrived early and everything delivered in one piece, very good value, will recommend to friends!	24th June
Driver was on time Had straps and blankets Driver was respectful	23rd June
Driver was on time Had straps and blankets Driver was respectful Absolutely brilliant!	17th June
Driver was not on time Had straps and blankets Driver was respectful Thanks for the easy transaction. Great helpers, We have moved in peace.	12th June
Driver was on time Had straps and blankets Driver was respectful A bloody heavy wardrobe and they were able to carry it upstairs and position it in place. Thanks.	10th June
Driver was on time Had straps and blankets Driver was respectful Really kind and helpful, driver.	4th June
Driver was not on time Had straps and blankets Driver was respectful	4th June
Driver was not on time Had straps and blankets Driver was respectful Job before over ran but they phoned at said they would be late with plenty of time in advance which was fine. They moved the belongings with care and considerations and put together beds and sofa too as they had time. Very polite	30th May
Driver was on time Had straps and blankets Driver was respectful Next time i should book smaller car. Thank you for the great service.	27th May
Driver was on time Had straps and blankets Driver was respectful The two men that were helping us were amazing! They did such a good job and worked as fast as they could. Given the amount of stairs they had to climb they really put their all in. THANK YOU to them!	26th May
Driver was not on time Had straps and blankets Driver was respectful Everything decided to go wrong with my move. First off original guys cancelled had to have another driver sent. Then my 1pm time was changed to 2pm. Thirdly they where a hour late couldn't find my address. Then ended up having to pay for another hour because ran over time slot of 3hrs (not the drivers fault I might add). So overall I'm sorry but just not impressed.	23rd May
Driver was on time Had straps and blankets Driver was respectful Great experience. Thanks guys.	21st May
Driver was not on time Had straps and blankets Driver was respectful Driver was 30 minutes late but I was phoned in advance and told, so it was no problem at all. Both removal men were very professional and moved my stuff with no problems. Would use again.	19th May
Driver was on time Had straps and blankets Driver was respectful just another happy customer	15th May
Driver was not on time Didn't have straps and blankets Driver was respectful Apart from late arrival by 30mins which may have been unavoidable, I found both men to be very polite and helpful and would certainly use your service again in the future.	11th May
Driver was not on time Had straps and blankets Driver was respectful	5th May
Driver was on time Had straps and blankets Driver was respectful	4th May
Driver was on time Had straps and blankets Driver was respectful Brilliant service - stayed with us till late into the night to get it all moved as took longer than expected.	1st May
Driver was on time Had straps and blankets Driver was respectful Great service! I really recommend them.	1st May
Driver was not on time Had straps and blankets Driver was respectful Just 10 minutes late but everything else was good	29th April
Driver was on time Had straps and blankets Driver was respectful Would recommend!!! The service was very good helping... ;)	29th April
Driver was on time Had straps and blankets Driver was respectful	24th April
Driver was on time Had straps and blankets Driver was respectful	22nd April
Driver was on time Had straps and blankets Driver was respectful Very helpful driver	20th April
Driver was on time Had straps and blankets Driver was respectful Emil was really nice, respectful, and friendly. He called me 20 minutes in advance of arriving to tell me that he was coming, and was very quick and careful with my things. I would highly recommend his services.	20th April
Driver was on time Had straps and blankets Driver was respectful	17th April
Driver was not on time Had straps and blankets Driver was respectful My house is very hard to find so I can forgive the lateness- especially because the driver was so fantastic loading up my stuff, he leapt up and down the 2 flights of stairs at such speed (both picking up and dropping off) I barely had to do anything and it took much less time than I expected, FANTASTIC service, thank you!	16th April
Driver was on time Had straps and blankets Driver was respectful Very helpful and hard working guys who arrived on time and go the job done. Many thanks	15th April
Driver was on time Had straps and blankets Driver was respectful Excellent service. Will definitely use again	15th April
Driver was on time Had straps and blankets Driver was respectful Excellent service. Professional, efficient, helpful. Thoroughly recommend. Very organised.	12th April
Driver was on time Had straps and blankets Driver was respectful The drivers were extremely punctual, efficient and friendly, and I appear to have got through a whole move without anything breaking (which has never happened before!) Thank you!	11th April
Driver was on time Had straps and blankets Driver was respectful Prompt, polite and quick. Very respectful with belongings. Would definitely recommend.	4th April
Driver was on time Had straps and blankets Driver was respectful	1st April
Driver was on time Had straps and blankets Driver was respectful Great service, so quick! I will definitely recommend you to others	30th March
Driver was on time Had straps and blankets Driver was respectful Friendly and professional service. The guys did a great job.	27th March
Driver was not on time Didn't have straps and blankets Driver was not respectful	26th March
Driver was on time Had straps and blankets Driver was respectful	14th March
Driver was on time Had straps and blankets Driver was respectful	13th March
Driver was on time Had straps and blankets Driver was respectful Very happy with the move .	12th March
Driver was on time Had straps and blankets Driver was respectful	11th March
Driver was on time Had straps and blankets Driver was respectful	9th March
Driver was on time Had straps and blankets Driver was respectful Fantastic movers !	9th March
Driver was on time Had straps and blankets Driver was respectful	6th March
Driver was on time Had straps and blankets Driver was respectful They put the legs back on the couch when they came into the flat, so they were a big help! 10/10	2nd March
Driver was on time Had straps and blankets Driver was respectful	25th February
Driver was on time Had straps and blankets Driver was respectful	25th February
Driver was on time Had straps and blankets Driver was respectful	25th February
Driver was on time Had straps and blankets Driver was respectful	25th February
Driver was on time Had straps and blankets Driver was respectful	25th February
Driver was on time Had straps and blankets Driver was respectful	25th February
Driver was on time Had straps and blankets Driver was respectful	25th February
Driver was on time Had straps and blankets Driver was respectful	25th February
Driver was on time Had straps and blankets Driver was respectful	25th February
Driver was on time Had straps and blankets Driver was respectful Very professional.	25th February
Driver was on time Had straps and blankets Driver was respectful	18th February
Driver was on time Had straps and blankets Driver was respectful	18th February
Driver was on time Had straps and blankets Driver was respectful	18th February
Driver was on time Had straps and blankets Driver was respectful	18th February
Driver was on time Had straps and blankets Driver was respectful	18th February
Driver was on time Had straps and blankets Driver was respectful	18th February
Driver was not on time Had straps and blankets Driver was respectful The drivers were over an hour late. They called at the time they were supposed to arrive. Although it didn't bother me too much, it would have been nice to have known a little earlier. That said, they were efficient and polite.	17th February
Driver was on time Had straps and blankets Driver was respectful	12th February
Driver was on time Had straps and blankets Driver was respectful	12th February
Driver was on time Had straps and blankets Driver was respectful	12th February
Driver was on time Had straps and blankets Driver was respectful	12th February

Driver was not time

Had straps and blankets

Driver was respectful

Very nice and helpful couple of guys - only delayed by a hugely under-estimated previous move. Very helpful with a difficult wardrobe!

24th September

Driver was on time

Didn't have straps and blankets

Driver was not respectful

First time we have used your service. Website very quick and easy to use - impressive. The guys turned up 15 mins ahead of time - great. Their job was to help our engineer move a heavy piece of equipment up a flight of stairs and onto our engineer's van. Our engineer's feedback is that he would not want to use this team again. He said they were nice friendly guys but could hardly speak english [one of them had limited english and the other none at all] and either didn't understand his instructions or disregarded them which worried him because this equipment needed careful moving, included being carefully tilted in a particular way as it has internal balance and is a precision instrument. We usually use other spare engineers but in this case none were available so we tried your site but at a minimum we need guys who can understand english well and really listen and act on instructions as our equipment needs moving with great care.
So we would not use this team again and I hope the team tomorrow [meeting our engineer at another site to help him get this same piece of equipment off the van and up the stairs] is better otherwise we will unfortunately not be able to risk using this service again
So overall impressed with site, ordering, punctuality but just not careful enough for what we need and no/poor english is a real problem.

CMV response: The drivers have been made aware of this review and the problems encountered by the customer when using their service.

13th September

Driver was on time

Had straps and blankets

Driver was respectful

Very helful and friendly people ! Thanks

10th September

Driver was on time

Had straps and blankets

Driver was respectful

30th August

Driver was on time

Had straps and blankets

Driver was respectful

8th August

Driver was on time

Had straps and blankets

Driver was respectful

1st August

Driver was on time

Had straps and blankets

Driver was respectful

25th June

Driver was not time

Had straps and blankets

Driver was not respectful

31st March

Driver was on time

Had straps and blankets

Driver was respectful

Excellent service.

21st February

Driver was on time

Had straps and blankets

Driver was respectful

Great service overall! Moving went really well, no comments on that. The only thing I wanted to mention is that I had phoned the company and asked to bring some packing boxes. They said the driver would bring some, but in the end they didn't bring any. It is fine if they weren't able to deliver them, but they should have informed us in advance, so we could have purchased some extra.
Thanks!

15th October

Driver was on time

Had straps and blankets

Driver was respectful

The guys were really friendly and hard-working, and careful not to bash doorways. Delighted.

2nd October

Driver was on time

Had straps and blankets

Driver was respectful

If in need again I will call again.
A big thanks to the two movers. Ciao...

30th September

Driver was not time

Had straps and blankets

Driver was respectful

Nice guys - worked really hard.

30th August

Driver was on time

Didn't have straps and blankets

Driver was respectful

26th August

Driver was on time

Had straps and blankets

Driver was respectful

They left behind some stuff unfortunately - didn't clean up a couple of drawers etc. but very punctual, professional, timely etc.

24th August

Driver was on time

Had straps and blankets

Driver was respectful

Very good service overall and well mannered people.
I bit too many smoke breaks for an hourly billed service.

20th August

Driver was on time

Had straps and blankets

Driver was respectful

14th August

Driver was on time

Had straps and blankets

Driver was respectful

Excellent service, driver was early and started right away. Was very well equipped with blankets and straps and took care of the furniture. Very friendly, would thoroughly recommend!!

30th July

Driver was on time

Had straps and blankets

Driver was respectful

the guys were great and very polite. Would book them again.

20th July

Driver was not time

Had straps and blankets

Driver was respectful

although they were late, there was a reasonable explanation [the previous customer had seriously underestimated how much stuff they had] and they were very professionals and courteous when they arrived.

14th July

Driver was not time

Had straps and blankets

Driver was respectful

1st July

Removals Van London

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