| Review |
Rating |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Tony was the best moving man we've ever had. He got on with the job and we were done within two hours (we only moved around the corner). Would definitely book our move with Tony again. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Great team, would highly recommend. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes the drive was great... Thanks | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Great job genuine people ;) | |
Was the driver on time: Yes Did they have straps and blankets: No Was the driver respectful: No I would like to highlight that when I made the booking I booked for a small van with 1 person help.
The driver arrived and after loading the stuff informed me it's the large van and after telling him that we ordered a small one he asked us to pay extra 20 pounds. Upon reaching the destination the driver/helper refused to unload and place the items in the apartment and said we hadn't paid for the service when in fact we did pay for help as was clear on the booking confirmation. In the van along with he driver my uncle went to the destination. My uncle has back problem and can't lift heavy items and because of this driver was forced to move the items. I can easily sue given the circumstances and negligence. I had heard good reviews of man and van and hence booked the service but I am very unhappy and dissatisfied with the service provided today. Also, I would like to highlight that the driver allowed his kid to sit in the back of the van during the move without any ventilation- that's a clear violation of terms. Additionally on reaching the destination he found a couple moving out of an accommodation and started helping them and asked them to pay 30 pounds and left my uncle to do his job of offloading.
I will be lodging a complaint and would like immediate action to be taken.
CMV response: The driver totally disputes this review. The charge for a large van was levied as the customer's goods exceeded what a small van could carry. The driver is fully aware that to carry any passenger in the back of the van is illegal. However, the customer has been fully refunded due to her extreme dissatisfaction.
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Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes Tony was very fast and efficient. We got the job done in a lot less time than we anticipated. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: No Highly recommend this driver and partner | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Tony was a GREAT driver! He was on-time (early in fact which was great), very pleasant to work with, and helped me have a quick and easy move. I can highly recommend him! | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Good service. I will be happy use again or recommend to others. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Amazing so quick and careful with our items | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Tony was great, friendly, really helpful and kind. Took a detour to put a table in a front garden en route too. Everything was great and when we need help moving again we'll contact him for sure! | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Tony was brilliant! He was so helpful and hard-working. There was a lot of stuff to move, it was very hot and the traffic was awful but he remained calm andgood natured throughout. I would recommend him very highly. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Great smooth service | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Great service - friendly, quick and well worth the money. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Tony was Brilliant, poor guy was sick as hell, but sucked it up and smashed the move out, proactively avoided roads with ramps too on route to the new place, we pretty much got the main move done in 2 out of the 4 hours I had booked. I asked if we could do a separate return trip elsewhere to pick up a sofa and that wasn't an issue either. Whole thing done within the 4 hours allocation. Very impressed mate well done, I'm not sure if he had to cancel any bookings after mine to go back to bed due to being ill, so if there is any bad reviews from that you need to consider this review also. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes they were super fast! | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Brilliant driver, extremely helpful- Made our move as stress free as possible. I would highly recommend! | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes I was hugely impressed by the service provided. It was fantastic value for money and the driver was absolutely brilliant, efficient and friendly. Will be recommending to everyone I know who has a move coming up. Thanks! | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Tony and his helper were great. Friendly, prompt, and did everything we needed. Would definitely use again. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes This has been a really good experience. Quick, efficient and professional, yet up for some joking around on the drive over. Have already recommended Tony to a couple people! | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes excellent! | |
Was the driver on time: Yes Did they have straps and blankets: No Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes I would like to say a big thank you. Moving is never easy so it was such a relief having an experienced driver who transported my furniture safely. I will definitely be recommending the service | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Would recommend. Tony did a good job.
By the way, he seemed to be in a hurry. Its like he wants to finish the job as quickly as possible and then move on. If you have everything already packed and all he needs is to move them, then that pace ia fine, otherwise it can be a pain when you are packing stuff as he is moving. Also, even though I went over by 10 mins, I had to pay for the full half-hour. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Professional service, stress free move! | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes The two guys were great. Showed up early, were efficient, polite and friendly. Would recommend them any time. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: No | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Tony was awesome! So quick! Perfect,nwould recommend him | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Tony was amazing and soooo quick! I couldnt recomend him enough! Thanks tony! | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes These guys are fab and we're happy to change my pick up time and did all of the labour. I wouldn't hesitate using them again : ) | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Great team. Both very nice and helpful! Would recommend and use again. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Impeccable service. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Absolutely outstanding. Couldn't recommend more highly. | |
Was the driver on time: Yes Did they have straps and blankets: No Was the driver respectful: Yes No | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes The driver was extremely friendly & efficient. The whole service was very quick. However, we would have preferred more time & care as some of our furniture was scratched. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: No Was the driver respectful: Yes Excellent service. Would recommend happily | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Really pleased. Helpful and friendly guys. Very fast. Seamless. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Tony and his young helper were quick and efficient. The move was done in the 2 hours we had booked them for. | |
Was the driver on time: Yes Did they have straps and blankets: No Was the driver respectful: Yes It wasn't until after he left I started to notice more and more scuffs on corners of things etc. Good service but even though I wrapped everything I suppose it needed wrapping better. Quick and efficient. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Tony and his helper both were great and very efficient.They moved the stuff so quickly and with care.I will definitely recommend them , keep up the good work. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Tony was helpful, quick and efficient but careful with my items. He was understanding and helpful and I'd recommend him to anyone wanting to move house hassle-free. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Perfect moving experience. 5 stars! | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Fantastic service. Driver was helpful and friendly. Would definitely recommend this service again. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Tony was very professional and extremely helpful. He made the move so quick and efficient, I couldn't have been more happy with the service and great value. Will definitely recommend to friends and anyone else looking for a great man with a van! | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Excellent, prompt and professional service. Genuine guys. So helpful | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes My driver was not just on time, he was early. He was really efficient and friendly. I would 100% recommend him to anyone else moving. We managed to pack/unpack and drive from South London to North in bang on two hours (which was a pretty mean feat). Very happy with my service. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes The quickest move ever. Really great service. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Driver was prompt, extremely friendly and polite, and very efficient. Booking and paying were both really easy. Would definitely recommend to others. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes excellent service. He was very helpful and got the job done quick. Lovely guy would strongly recommend to anyone in need of a van hire. :) | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Fantastic - lovely driver. Personable, trustworthy, punctual and really great service. I have already recommended you to a friend. Thanks so much | |
Was the driver on time: No Did they have straps and blankets: Yes Was the driver respectful: Yes Really friendly and very efficient when he arrived. It did take him a very long time to find the place. Overall happy with the experience and will use again | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Excellent driver. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Second time we've used Tony and he was just as great this time as the first. Really hard working, friendly and gets the job done! Highly recommended. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Tony was extremely friendly , helpful and so efficient - would recommend him to anyone ! Great job done ! | |
Was the driver on time: Yes Did they have straps and blankets: No Was the driver respectful: Yes Tony is a very nice Driver ? 5 stars service ? | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Courteous, respectful, efficient and really friendly. Will definitely book again and would definitely recommend. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Tony Cargo. Very prompt, very serious, honest guy ... I had a very good experience working with him. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes This is what I call moving. Fabulous job 5*****. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Really helpful, quick and hard working, highly recommended. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Tony arrived early which was great, and really quick at packing all our stuff up and dropping it off. Thanks! | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Driver was very helpful and friendly | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Driver was fantastic & so helpful. Would absolutely use this service again. Thanks :) | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Friendly, helpful, fast - highly recommend Tony. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Great service. Very helpful and very efficient. Would definitely recommend. | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Very polite and very nice and helpful driver | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Extremely pleased with the entire operation,from searching the quote to delivery.First Class.Jim B | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes The driver arrived early, and I brought the items to the front door, except for a mattress from the first floor, so they moved all about 5 ft to the van. Two small items of furniture and several boxes and bags of clothing. When the driver got to the destination her told my daughter, the person moving, that he wanted an extra £15. as the load was bigger than he expected.
He said nothing to me, as I assisted the loading and booked the job, that he thought the load was more than he expected. I would have reduced the load and taken some bags myself the next day, as I was going there anyway.
I resent the manner in which the driver dropped this extra charge on my daughter AT THE DESTINATION, instead of discussing it with me before or during the loading, at which I assisted.
I would not book this man again because of this.
It is not the extra £15. it is the manner in which he claimed it. He should be told that if the load is more than expected, he should say so at the loading stage.
M Butler | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes | |
Was the driver on time: Yes Did they have straps and blankets: Yes Was the driver respectful: Yes Really great service. | |
