Penny Logistics
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Trust Score: 10 |
Trust score is a rating of how trustworthy and reliable the driver is, taking into account customer reviews and our own experience. |
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Gold | Gold Drivers have passed our most stringent checks and provide the highest level of insurance, including Goods In Transit and Public Liability. |
32,639
miles driven
1,936
moves completed
363
customer reviews
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About Penny Logistics
Customer Reviews
Driver was on time Had straps and blankets Driver was respectful He got to me on time and was very helpful with the process.
| 3rd July |
Driver was on time Had straps and blankets Driver was respectful Jarren was incredibly helpful, human, and containing throughout my move.
| 2nd April |
Driver was on time Had straps and blankets Driver was respectful | 10th March |
Driver was on time Had straps and blankets Driver was respectful Found ePenny Logistics. Great company. On time, helpful. Thanks
| 29th January |
Driver was on time Had straps and blankets Driver was respectful | 20th November |
Driver was on time Had straps and blankets Driver was respectful The driver was on time, polite and was most helpful, i can only recommend this driver to anyone
| 22nd October |
Driver was not on time Had straps and blankets Driver was respectful |  20th September |
Driver was not on time Had straps and blankets Driver was respectful It wasn’t the drivers fault that he was late. Very polite, friendly and helpful, would definitely book him again.
| 20th September |
Driver was on time Had straps and blankets Driver was respectful Driver 5min in advance very friendly and helpful, would definitely recommend!
| 31st August |
Driver was on time Had straps and blankets Driver was respectful Very helpful driver throughout the process, no problems with move.
| 22nd August |
Driver was on time Had straps and blankets Driver was respectful Really brilliant service from a cool and helpful guy. Highly recommend.
| 11th August |
Driver was on time Had straps and blankets Driver was respectful Thanks so much - your driver (Solomon) was incredibly friendly and helpful. He made sure everything was secure and made the whole experience an absolute pleasure - please send him my regards.
| 26th July |
Driver was on time Had straps and blankets Driver was respectful He was excellent!
| 18th July |
Driver was on time Had straps and blankets Driver was respectful Aaron from ePenny was absolutely brilliant. He was on time, sharp and respectful. He helped with all the heavy lifting and made sure he organised everything well. Can't recommend it enough! Thank you Aaron :)
| 11th July |
Driver was not on time Had straps and blankets Driver was respectful He might have been a bit late, but he was lovely and helped me with everything and made it a really stress free move. Thank you!
| 11th June |
Driver was on time Had straps and blankets Driver was respectful Very punctual and helpful with very good attitude.
| 22nd May |
Driver was on time Had straps and blankets Driver was respectful Luis went above and beyond to make sure my demands were met. He was very helpful
| 1st May |
Driver was on time Had straps and blankets Driver was respectful Everything went smoothly, the service was spot on and Patrick was very efficient and a great help! Thank you!
| 1st May |
Driver was on time Had straps and blankets Driver was respectful Thank you Louis for making my move so quick and easy!
| 25th April |
Driver was not on time Had straps and blankets Driver was respectful Aaron was great and happy to help in any way I wanted. Only negative was that he’s an Arsenal supporter!
| 8th April |
Driver was on time Had straps and blankets Driver was respectful | 6th April |
Driver was on time Had straps and blankets Driver was respectful Superb, zero hassle service. Thank you
| 1st April |
Driver was on time Had straps and blankets Driver was respectful excellent
| 11th March |
Driver was on time Had straps and blankets Driver was respectful Patrick was so professional and got everything loaded and unpacked again in half the time. Very pleasant gentleman who made my moving experience an absolute pleasure. I highly recommend Patrick from Penny Logistics.
| 1st March |
Driver was on time Had straps and blankets Driver was respectful Really good experience. He was on time and we got the job done quickly with minimal fuss.
| 28th February |
Driver was on time Had straps and blankets Driver was respectful Patrick was very polite, helpful and accommodating. Would recommend.
| 28th February |
Driver was on time Had straps and blankets Driver was respectful Couldn’t have been better - will definitely use this service again
| 27th February |
Driver was on time Didn't have straps and blankets Driver was respectful My Driver (Patrick) was fab! He was really polite and gave good conversation for the long journey. 10/10
| 14th January |
Driver was on time Had straps and blankets Driver was respectful Really quick and efficient move, driver was friendly, professional and helpful.
| 19th December |
Driver was on time Had straps and blankets Driver was respectful Absolutely fantastic driver
| 2nd December |
Driver was on time Had straps and blankets Driver was respectful Great experience, thank you
| 14th November |
Driver was on time Had straps and blankets Driver was respectful | 4th November |
Driver was not on time Had straps and blankets Driver was respectful Weather and an accident made my driver very late, but the politeness made things somewhat better.
| 29th October |
Driver was on time Didn't have straps and blankets Driver was respectful | 25th October |
Driver was on time Had straps and blankets Driver was respectful Driver on time and extremely helpful! Very pleased and would use the service again.
| 18th October |
Driver was on time Had straps and blankets Driver was respectful I moved from London to Brighton. It was an amazing experience! Even my precious orchids arrived safely to Brighton. Thank you Chris for your help, I’d definitely recommend your service
| 13th October |
Driver was on time Had straps and blankets Driver was respectful Amazing moving experience
| 3rd October |
Driver was on time Had straps and blankets Driver was not respectful | 21st September |
Driver was on time Had straps and blankets Driver was respectful Spectacular experience, the driver was super helpful and really accommodating. Thanks!
| 7th September |
Driver was not on time Didn't have straps and blankets Driver was not respectful | 2nd September |
Driver was on time Had straps and blankets Driver was respectful Aaron was a joy to drive with.
| 31st August |
Driver was not on time Had straps and blankets Driver was respectful | 30th August |
Driver was not on time Had straps and blankets Driver was respectful | 28th August |
Driver was on time Had straps and blankets Driver was respectful | 24th August |
Driver was on time Had straps and blankets Driver was respectful Daniel is a fantastic guy. It was great to have someone so strong and capable to help me with my move this morning.
| 23rd August |
Driver was not on time Had straps and blankets Driver was respectful | 23rd August |
Driver was not on time Had straps and blankets Driver was respectful got a text saying my driver would be up to 15mins late and my driver was there within this time.
my driver Chris was very polite, very helpfull, very nice. couldn't have asked for more. very pleased | 19th August |
Driver was on time Had straps and blankets Driver was respectful Excellent and incredibly efficient move
| 15th August |
Driver was on time Had straps and blankets Driver was respectful Chris was great - very helpful and friendly. Thank you!
| 13th August |
Driver was on time Had straps and blankets Driver was respectful | 10th August |
Driver was not on time Had straps and blankets Driver was respectful | 10th August |
Driver was on time Had straps and blankets Driver was respectful | 8th August |
Driver was on time Had straps and blankets Driver was respectful Amazing service from Daniel ! Really helpful!
| 4th August |
Driver was on time Had straps and blankets Driver was respectful | 2nd August |
Driver was on time Had straps and blankets Driver was respectful Jarren was great. Moved everything swiftly (incl. Awkward sized and shaped items) all well. Will use them again if the need arises
| 1st August |
Driver was on time Didn't have straps and blankets Driver was respectful | 30th July |
Driver was on time Had straps and blankets Driver was respectful Very professional and helpful!
| 29th July |
Driver was on time Had straps and blankets Driver was respectful Really great guy. Very helpful and quick. Would definitely recommend him to others
| 22nd July |
Driver was on time Had straps and blankets Driver was respectful Driver was very nice and really accommodated us. The only issue is that we thought the medium van would be larger than a transit as we were moving house, and so we had to make 2 trips. But as mentioned the driver was great and very happy to help.
| 17th July |
Driver was on time Had straps and blankets Driver was respectful | 15th July |
Driver was on time Had straps and blankets Driver was respectful | 8th July |
Driver was not on time Didn't have straps and blankets Driver was respectful excellent and helpful driver
| 6th July |
Driver was not on time Had straps and blankets Driver was respectful | 3rd July |
Driver was on time Had straps and blankets Driver was respectful | 1st July |
Driver was on time Had straps and blankets Driver was respectful Great driver, friendly and helpful. Thanks
| 21st June |
Driver was on time Had straps and blankets Driver was respectful | 20th June |
Driver was not on time Had straps and blankets Driver was respectful They were late due to floods and traffic many would have cancelled instead they were pleaaant, helpful and incredibly hard working
| 19th June |
Driver was on time Had straps and blankets Driver was respectful An absolutely flawless move with an extremely helpful and friendly driver who went way above and beyond. 10/10! Will 100% use again!
| 8th June |
Driver was on time Had straps and blankets Driver was respectful Julio was amazing , thank you !!! We were very disorganised, parking is a nightmare and the stair case is a nightmare... nothing phased him .
| 5th June |
Driver was not on time Didn't have straps and blankets Driver was respectful Brilliant and smooth move again. Cannot fault.
| 5th June |
Driver was not on time Had straps and blankets Driver was respectful The driver was late but kept us informed - wasn’t a problem. Was quick and efficient - we would use again
| 28th May |
Driver was on time Had straps and blankets Driver was respectful | 24th May |
Driver was on time Had straps and blankets Driver was respectful | 24th April |
Driver was on time Had straps and blankets Driver was respectful Chris was excellent , so helpful and accommodating . Office rang in advance to confirm arrival and he was bang on time . Van was new and clean , I travelled with him and journey was v comfortable . Chris was highly professional and good company. Can’t recommend highly enough .
| 2nd April |
Driver was on time Had straps and blankets Driver was respectful Amazing moving experience - everything went super smooth and driver was very helpful ! I recommend
| 28th March |
Driver was on time Had straps and blankets Driver was respectful Driver was great! Great chat and very helpful with moving my stuff. Highly recommend
| 13th March |
Driver was on time Had straps and blankets Driver was respectful | 6th March |
Driver was on time Had straps and blankets Driver was respectful Chris was very helpful and efficient.
| 6th March |
Driver was on time Had straps and blankets Driver was respectful Amazing! Perfectly happy with the service.
| 20th February |
Driver was on time Had straps and blankets Driver was respectful Aaron was professional and friendly throughout. We had so much stuff and he was super quick and helpful!
| 13th February |
Driver was on time Had straps and blankets Driver was respectful Driver was absolutely amazing, super polite helpful and kind a truly fantastic ambassador for you company. Thank you
| 30th January |
Driver was on time Had straps and blankets Driver was respectful Polite, professional and quick. Perfect job
| 15th January |
Driver was on time Had straps and blankets Driver was respectful | 13th December |
Driver was not on time Had straps and blankets Driver was respectful Over an hour late
| 3rd December |
Driver was not on time Didn't have straps and blankets Driver was respectful | 15th November |
Driver was on time Had straps and blankets Driver was respectful | 4th November |
Driver was not on time Had straps and blankets Driver was respectful The company was very accommodating about changing my time slot, and the driver was friendly and helpful.
| 31st October |
Driver was on time Had straps and blankets Driver was respectful Patrick was an amazing driver. Very funny and nice. A hundred percent recomendable
| 24th October |
Driver was not on time Had straps and blankets Driver was respectful Thank you to the guys at Penny Logistics. Patrick made everything easy. Definitely recommend.
| 23rd October |
Driver was on time Had straps and blankets Driver was respectful | 15th October |
Driver was on time Didn't have straps and blankets Driver was respectful | 4th October |
Driver was on time Had straps and blankets Driver was respectful | 24th September |
Driver was not on time Had straps and blankets Driver was respectful All good except half hour late .
| 11th September |
Driver was on time Had straps and blankets Driver was respectful | 10th September |
Driver was not on time Had straps and blankets Driver was respectful | 4th September |
Driver was on time Had straps and blankets Driver was respectful | 3rd September |
Driver was on time Had straps and blankets Driver was respectful Strongly recommend!
| 22nd August |
Driver was on time Didn't have straps and blankets Driver was respectful | 17th August |
Driver was not on time Had straps and blankets Driver was respectful | 10th August |
Driver was on time Had straps and blankets Driver was respectful Fantastic service and a friendly driver, definately recommended.
| 9th August |
Driver was not on time Had straps and blankets Driver was respectful | 7th August |
Driver was on time Had straps and blankets Driver was respectful | 3rd August |
Driver was on time Had straps and blankets Driver was respectful | 2nd August |
Driver was on time Had straps and blankets Driver was respectful | 2nd August |
Driver was on time Had straps and blankets Driver was respectful | 1st August |
Driver was not on time Had straps and blankets Driver was respectful | 1st August |
Driver was on time Had straps and blankets Driver was respectful It was so easy and pleasant, Patrick was really nice, friendly and took care of my items. Money well spent, thank you!
| 22nd July |
Driver was on time Had straps and blankets Driver was respectful | 10th July |
Driver was on time Had straps and blankets Driver was respectful | 9th July |
Driver was on time Had straps and blankets Driver was respectful | 4th May |
Driver was on time Had straps and blankets Driver was respectful Awesome and quick move. Would recommend to others easily
| 30th March |
Driver was on time Had straps and blankets Driver was respectful | 28th March |
Driver was on time Had straps and blankets Driver was respectful | 26th March |
Driver was on time Had straps and blankets Driver was respectful | 22nd March |
Driver was on time Had straps and blankets Driver was respectful | 13th March |
Driver was on time Had straps and blankets Driver was respectful | 12th March |
Driver was not on time Had straps and blankets Driver was respectful | 19th December |
Driver was on time Had straps and blankets Driver was respectful | 18th December |
Driver was on time Had straps and blankets Driver was respectful The driver was on time, friendly and helped me moving all my boxes. I definitely recommend!
| 6th December |
Driver was not on time Had straps and blankets Driver was respectful Driver rang to tell me he would be 15 minutes late. Very helpful and polite. Great service
| 1st December |
Driver was on time Had straps and blankets Driver was respectful | 30th November |
Driver was on time Had straps and blankets Driver was respectful | 24th November |
Driver was on time Had straps and blankets Driver was respectful I'm impressed by the quality of service. I'm definitely going to use your services again! Will recommend this to my friends and colleagues.
Special thanks to the driver. He was very nice. Thanks. | 13th October |
Driver was on time Had straps and blankets Driver was respectful | 5th October |
Driver was on time Had straps and blankets Driver was respectful Everton was a superstar! Excellent service.
| 29th September |
Driver was on time Had straps and blankets Driver was respectful | 24th September |
Driver was not on time Had straps and blankets Driver was respectful Booked van for 19.00. Driver asked if it would be OK to come between 19.00 - 20.00. This was a pick up from a garage so asked to have a 15 minute away call so someone could go to meet him there. At 20.20 still no message. Phoned driver and he eventually arrived at 20.35. He was polite and helpful.
| 16th September |
Driver was not on time Had straps and blankets Driver was respectful | 14th September |
Driver was not on time Had straps and blankets Driver was respectful | 1st September |
Driver was on time Had straps and blankets Driver was respectful The driver was on time, was really friendly and super helpful
| 30th August |
Driver was not on time Had straps and blankets Driver was respectful | 29th August |
Driver was on time Had straps and blankets Driver was respectful Great guy and great help, will definitely use again!
| 18th August |
Driver was not on time Didn't have straps and blankets Driver was not respectful I called the driver at 09:05 to ask him where he was and he responded with "What is your postcode?". First of all, where was the call to tell us he was running late, secondly, why does he not know where he is going?? He then arrived at 09:20 with an attitude.
We realised we would not fit all of the items into the van so we agreed to do two journeys - to which his response was you will have to pay for. I certainly wasnt expecting this given he was 20 minutes late without an apology. To add insult to injury - he piled computer items on top of each other so heavy and disrespectful that two separate computer screens broke (I have photos I can send you across). I am extremely disappointed with the service and the costs that we have incurred and we would like to be reimbursed for the appalling service and financial loss. Driver's response: Hi this is not correct. I arrived at 9:05 and was trying to call the customer more than 8 times to find out where to load as collection address was on a red route. I did apologise and explained I was trying to call. I had to keep driving around in circles until somebody answered to tell me where to go. Items were not packed correctly and they ordered the wrong size van. I had to do two trips for them. No items were reported damaged at the time of the delivery and no sign of any damage when the items were unloaded. This is not what happened. Items should have been packed correctly and loading bay address should have been listed on the booking which would have prevented the delay. -- ePenny Logistics | 2nd August |
Driver was on time Had straps and blankets Driver was respectful | 30th July |
Driver was not on time Had straps and blankets Driver was respectful | 28th July |
Driver was not on time Had straps and blankets Driver was not respectful Also I got charged £25 extra from original price for congestion. I would like to see the invoice of the trip please.
Driver's response to the review on 22-07-2019: Hi Customer was in congestion zone I accidently charged £25 instead of £12.50 for congestion charge. This was a mistake. Sorry for the inconvenience. I can refund £12.50 or if you can refund it from my account it would be highly appreciated. I was very respectful it was a self loading booking. I even helped the customer load the van FOC. Kind Regards, CMV response: This refund has now been processed. | 22nd July |
Driver was not on time Had straps and blankets Driver was respectful They did try to contact me to say driver was running late . I was very pleased with my driver .
| 14th July |
Driver was not on time Didn't have straps and blankets Driver was respectful | 8th July |
Driver was on time Had straps and blankets Driver was respectful | 8th July |
Driver was on time Had straps and blankets Driver was respectful | 6th July |
Driver was not on time Didn't have straps and blankets Driver was not respectful The driver was late by 90 minutes.
CMV response: We are sorry that the driver was this delayed to your booking. We do have a Lateness Refund Policy which you can find attached to your email booking confirmation from which you will see that you are due a partial refund for this. | 4th July |
Driver was on time Didn't have straps and blankets Driver was respectful | 1st July |
Driver was not on time Didn't have straps and blankets Driver was respectful | 30th June |
Driver was not on time Had straps and blankets Driver was respectful Ask me extra fees for the stairs, although 2h late
CMV response: We are sorry to hear that the driver was this delayed to your booking. We do have a Lateness Refund Policy which you can find attached to your email booking confirmation, however, please note that any delay is dealt with separately to a stair charge which is due to the driver. | 22nd June |
Driver was on time Had straps and blankets Driver was respectful | 9th June |
Driver was not on time Didn't have straps and blankets Driver was respectful | 1st June |
Driver was on time Had straps and blankets Driver was respectful | 4th May |
Driver was on time Had straps and blankets Driver was respectful | 27th April |
Driver was on time Had straps and blankets Driver was respectful | 17th March |
Driver was on time Had straps and blankets Driver was respectful Great move, would definitelly use again. Thanky you!
| 5th March |
Driver was on time Had straps and blankets Driver was respectful Jarren was great. Excellent service, excellent chat. Will 100% choose the same company again next time!
| 16th February |
Driver was on time Had straps and blankets Driver was respectful | 2nd February |
Driver was on time Had straps and blankets Driver was respectful | 26th January |
Driver was on time Had straps and blankets Driver was respectful Not much, it was everything you would expect from a professional Man with a Van service.
| 13th January |
Driver was on time Had straps and blankets Driver was respectful | 8th December |
Driver was on time Had straps and blankets Driver was respectful Orderd at short notice. Was very helpful. Great price. I would use them again.
| 29th November |
Driver was on time Had straps and blankets Driver was respectful | 12th November |
Driver was not on time Didn't have straps and blankets Driver was not respectful Very quick and efficient especially moving my things up 3 flights of stairs and all done within an hour! Will certainly use again
| 29th October |
Driver was on time Had straps and blankets Driver was respectful | 26th October |
Driver was on time Had straps and blankets Driver was respectful All good, very helpful and experieced.
| 17th October |
Driver was not on time Had straps and blankets Driver was respectful My driver was great! There was a stall on the motorway, so the vehicle arrived late- but that was unavoidable and he was really good about keeping me up to date with his progress. The move itself was effortless. The driver was very kind and friendly and we had some fun conversation. The service was really good value for money and would definitely recommend them.
| 30th September |
Driver was on time Had straps and blankets Driver was respectful | 3rd September |
Driver was on time Had straps and blankets Driver was respectful Chris was professional polite and efficient
| 2nd September |
Driver was on time Had straps and blankets Driver was respectful | 1st September |
Driver was on time Had straps and blankets Driver was respectful | 26th August |
Driver was not on time Had straps and blankets Driver was respectful Driver was really nice and helpful and his communication once he'd collected was great. would definitely use Penny Logistics and Chris again
| 7th August |
Driver was on time Had straps and blankets Driver was respectful Why you didn’t include the congestion charge on the invoice or told me about it when you called? I was surprised with the charge by the driver and had to stop at a cash machine to get the money out. No good...
CMV RESPONSE: We do make it clear prior to booking that the London congestion charge is never included in the price. This is because it is a government tax, and cannot be included. You should spot a large colourful sign on the quotes page prior to booking making you aware of this. You will also see a section on the FAQ page of our website, and within your booking confirmation email. We do encourage you to ask a member of our team, should you wish to know whether either of your addresses are within the zone in future. We are, however, sorry that you missed this information. We would like to thank you for taking the time to leave a positive review for your driver. | 2nd August |
Driver was on time Had straps and blankets Driver was respectful Everything perfect!
| 23rd July |
Driver was on time Had straps and blankets Driver was respectful | 8th July |
Driver was not on time Had straps and blankets Driver was respectful Chris was very careful and friendly and got the job done in time perfectly!
I went in the van with him and we chatted all the way so very comfortable to use him again. Would totally recommend. (although I’ve ticked not on time above - he was only 15mins late and it was Friday rush hour so it didn’t bother me!) | 29th June |
Driver was on time Had straps and blankets Driver was respectful Amazing
| 8th June |
Driver was on time Had straps and blankets Driver was respectful | 4th June |
Driver was on time Didn't have straps and blankets Driver was respectful Christoffer was really friendly and helpful for both the corporate trips we used him for. Thanks!
| 30th April |
Driver was on time Had straps and blankets Driver was respectful | 30th April |
Driver was on time Had straps and blankets Driver was respectful I didn't catch our driver's name, I think he was called Ferris. But he was outstanding - very helpful, and we managed to do our more within the allotted time. When I return home in 7 months, I will definitely use your company again. Thank you! Anson
| 22nd April |
Driver was not on time Had straps and blankets Driver was respectful Chris was very good. We loaded and unloaded quickly and he was careful with my things. He was friendly and nice to have a conversation with while we were on the way.
| 9th April |
Driver was on time Had straps and blankets Driver was respectful I thoroughly recommend this company. Excellent.
| 7th April |
Driver was on time Had straps and blankets Driver was respectful Great service - completed with one and a half hours to spare
| 6th April |
Driver was on time Had straps and blankets Driver was respectful Couldn’t ask for more, driver was helpful, patient and really chilled which helped with a stressful move
| 5th April |
Driver was on time Had straps and blankets Driver was respectful | 1st April |
Driver was on time Had straps and blankets Driver was respectful A great experience and an extremely helpful and welcoming driver.
| 24th March |
Driver was on time Had straps and blankets Driver was respectful | 19th March |
Driver was on time Had straps and blankets Driver was respectful | 19th March |
Driver was not on time Had straps and blankets Driver was respectful | 18th March |
Driver was on time Had straps and blankets Driver was respectful Chris was brilliant - showed up on time and helped load everything quick and with care into the van. Lovely conversation on the way there - and despite a huge flight of stairs Chris was able to complete everything perfectly! Helped make everything today so smooth despite external stressed that come with a move. Would highly recommend!!
| 10th March |
Driver was on time Didn't have straps and blankets Driver was respectful Very good service. Driver extremely helpful. Will use again.
| 3rd March |
Driver was on time Had straps and blankets Driver was respectful | 24th February |
Driver was on time Had straps and blankets Driver was respectful | 12th February |
Driver was not on time Had straps and blankets Driver was respectful | 11th February |
Driver was on time Had straps and blankets Driver was respectful | 10th February |
Driver was on time Had straps and blankets Driver was respectful Total legend!!!! Cannot thank you enough for your time and help! Can’t recommend this company enough. Also has no awkward car journey chat! Hire and use this company for an amazingly easy move!!!
| 9th January |
Driver was on time Had straps and blankets Driver was respectful Chris was a great driver and good company
| 7th January |
Driver was on time Had straps and blankets Driver was respectful Chris was really great and would recommend him anytime. 5 stars from me
| 4th January |
Driver was on time Had straps and blankets Driver was respectful Prompt efficient service, easy to book and turned up on time - great. Thank you.
| 4th January |
Driver was not on time Didn't have straps and blankets Driver was respectful | 17th December |
Driver was on time Had straps and blankets Driver was respectful Absolutely perfect. Helpful, safe driver, professional and friendly. Felt like I was in good, trustworthy hands from the first moment.
| 12th December |
Driver was on time Didn't have straps and blankets Driver was respectful | 10th December |
Driver was on time Had straps and blankets Driver was respectful | 10th December |
Driver was on time Had straps and blankets Driver was respectful Chris was a real professional, very helpful, pleasant and had a great chat with him otw to the destination. Highly recommended!
| 1st December |
Driver was on time Had straps and blankets Driver was respectful | 27th November |
Driver was on time Had straps and blankets Driver was respectful | 12th November |
Driver was on time Had straps and blankets Driver was respectful Great communication friendly helpful accomodating safe rec rec 5/5 top rated I will use EVERY TIME I need to move things!!!
| 10th November |
Driver was on time Had straps and blankets Driver was respectful Very happy with my move.
Quick and efficient service, plus very friendly and knowledgeable driver. Will recommend to everyone. | 7th November |
Driver was not on time Had straps and blankets Driver was respectful | 2nd November |
Driver was not on time Had straps and blankets Driver was respectful The driver was very helpful and nice. We had a nice talk whilst driving to the final destination.
| 2nd November |
Driver was on time Had straps and blankets Driver was respectful | 2nd November |
Driver was on time Had straps and blankets Driver was respectful Great company they dealt with my job on very short notice late night and on a sunday. Excellent job.
| 30th October |
Driver was on time Had straps and blankets Driver was respectful great service!!!! 5 stars!
i reccomend! | 22nd October |
Driver was on time Had straps and blankets Driver was respectful | 20th October |
Driver was not on time Had straps and blankets Driver was respectful I paid by card on line but was surprised by the driver asking me to pay the congestion charge fee. It should be part of final price given in your website. I don't think it was right.
CMV response: We do make it very clear on the website prior to booking, and on the email confirmation you receive, that if your move incurs the congestion charge, it will need to be paid in cash to the driver on the day, and we are sorry that you missed this information. Unfortunately, we are unable to include the congestion charge in the quote you receive as it is a government tax, but we do give clear warnings of this on the website. | 11th October |
Driver was on time Didn't have straps and blankets Driver was respectful Chris was great. He was punctual, helpful, efficient and a careful driver. I would not hesitate in recommending him and using him again. A very satisfied customer! JH
| 9th October |
Driver was on time Had straps and blankets Driver was respectful Chris from Epenny is one of the nicest and most upbeat and professional people I had the chance to work with. Highly recommend him :) Best of luck mate !
E. | 4th October |
Driver was on time Had straps and blankets Driver was respectful Very helpful and friendly.
| 29th September |
Driver was on time Had straps and blankets Driver was respectful Great! Driver was very helpful and a really nice guy!
| 25th September |
Driver was on time Had straps and blankets Driver was respectful | 24th September |
Driver was on time Had straps and blankets Driver was respectful | 24th September |
Driver was on time Had straps and blankets Driver was respectful He was excellent!
| 23rd September |
Driver was on time Had straps and blankets Driver was respectful Definetley recomend
| 21st September |
Driver was not on time Had straps and blankets Driver was respectful | 10th September |
Driver was on time Had straps and blankets Driver was respectful | 6th September |
Driver was not on time Had straps and blankets Driver was respectful | 1st September |
Driver was not on time Had straps and blankets Driver was respectful Chris helped to make my move so much less stressful, he helped with all of the lifting, loading and unloading, would recommend to friends and family and will be calling him if I need to move again in the future, thanks Chris!
| 28th August |
Driver was on time Had straps and blankets Driver was respectful Chris's service was outstanding!!! Thanks mate!!
| 26th August |
Driver was on time Had straps and blankets Driver was respectful Extremely professional, I would recommend to any of my friends should they need van services!
| 19th August |
Driver was on time Had straps and blankets Driver was respectful Hassle free move. Friendly driver. Would use again gladly.
| 13th August |
Driver was not on time Had straps and blankets Driver was respectful Driver arrived 50 minutes after the scheduled time. Other than that everything was greag
| 13th August |
Driver was on time Had straps and blankets Driver was respectful Very polite and helpful.
| 10th August |
Driver was not on time Had straps and blankets Driver was respectful It went all great. Because of the marathon the city was closed and it was hard to get from North to South. But Chris navigated around it and I could still make it under 2 hrs. Thanks a lot!
| 6th August |
Driver was on time Had straps and blankets Driver was respectful Great guys, working hard, friendly, and careful with the items being transported. Thank you!
| 6th August |
Driver was on time Didn't have straps and blankets Driver was respectful | 4th August |
Driver was on time Had straps and blankets Driver was respectful | 30th July |
Driver was not on time Didn't have straps and blankets Driver was respectful | 29th July |
Driver was on time Didn't have straps and blankets Driver was respectful Driver did a great job carrying all 8 boxes down 3 flights of stairs, and was very friendly. I am not sure if the van had straps and blankets, as I didn't look for them. But I also didn't need them. Would definitely use him again!
| 24th July |
Driver was on time Had straps and blankets Driver was respectful | 22nd July |
Driver was on time Had straps and blankets Driver was respectful | 21st July |
Driver was on time Had straps and blankets Driver was respectful | 20th July |
Driver was on time Didn't have straps and blankets Driver was respectful | 17th July |
Driver was not on time Didn't have straps and blankets Driver was respectful He wasn't on time but I received a text letting me know he was running late due to traffic so that was fine. Good, quick and efficient service - got the move done in less time than expected.
| 16th July |
Driver was on time Had straps and blankets Driver was respectful | 7th July |
Driver was not on time Had straps and blankets Driver was respectful | 6th July |
Driver was not on time Had straps and blankets Driver was respectful | 4th July |
Driver was on time Didn't have straps and blankets Driver was respectful | 22nd June |
Driver was not on time Had straps and blankets Driver was respectful Yes he was a little late but due to the time I understand that can happen
| 15th June |
Driver was on time Had straps and blankets Driver was respectful | 10th June |
Driver was not on time Had straps and blankets Driver was respectful A few minutes late but due to traffic which is fine and the driver called to tell me that he will be there in a few minutes.
| 9th June |
Driver was on time Had straps and blankets Driver was respectful | 4th June |
Driver was on time Had straps and blankets Driver was respectful Very good! Would certainly use again.
| 1st June |
Driver was not on time Didn't have straps and blankets Driver was respectful It was well useful that he brought his trolley as I needed to move some heavy and fragile things. Thanks Chris,
| 28th May |
Driver was not on time Didn't have straps and blankets Driver was respectful Driver was late but let me know beforehand...no straps or blankets but I didn't need any! Super friendly and helpful, he got me across London in record time!
| 20th May |
Driver was on time Had straps and blankets Driver was respectful Simply go for it! Chris is brilliant!
| 8th May |
Driver was on time Had straps and blankets Driver was respectful | 2nd May |
Driver was not on time Had straps and blankets Driver was respectful Driver wasn't on time for the initially booked time but I received a text with an apology that the driver would be late due to heavy traffic and an ETA for 25 min after I had initially booked. Driver was perfectly on time for the new ETA. Driver also had no trouble navigating to destination around several road closures due to the marathon and was very helpful loading and unloading.
| 23rd April |
Driver was on time Had straps and blankets Driver was respectful Very punctual and professional, super friendly. Highly recommended.
| 23rd April |
Driver was not on time Didn't have straps and blankets Driver was respectful Chris was great: kept me informed. Answered my texts quickly. Changed size of van when asked to. Packed my stuff very carefully. I did need to protect a polished wood table myself. I would certainly use him again / he has a great attitude.
| 31st March |
Driver was not on time Had straps and blankets Driver was respectful The move went very smoothly and driver was pleasant, quick and efficient (when he arrived) and found a good route to the destination. However he was half an hour late when I booked for 7.30am on purpose to make sure I had enough time to do the move with the time I had booked off work. So, great for the move, but not for punctuality.
| 10th March |
Driver was on time Had straps and blankets Driver was respectful Great service thanks very much!
| 19th February |
Driver was on time Had straps and blankets Driver was respectful | 12th February |
Driver was on time Had straps and blankets Driver was respectful | 9th February |
Driver was on time Had straps and blankets Driver was respectful Perfect
| 1st February |
Driver was on time Had straps and blankets Driver was not respectful | 28th January |
Driver was on time Had straps and blankets Driver was respectful The driver was very fast and helpful. It was a smooth move. Highly recommended
| 14th January |
Driver was on time Didn't have straps and blankets Driver was respectful | 12th January |
Driver was on time Had straps and blankets Driver was respectful | 8th January |
Driver was on time Had straps and blankets Driver was respectful | 20th December |
Driver was on time Had straps and blankets Driver was respectful | 18th December |
Driver was not on time Didn't have straps and blankets Driver was respectful | 10th December |
Driver was on time Had straps and blankets Driver was respectful Seemed in a rush and pretty unhelpful with lifted but ok
| 29th November |
Driver was not on time Had straps and blankets Driver was respectful Really nice guy! Thanks for your help.
| 18th November |
Driver was not on time Had straps and blankets Driver was respectful | 12th November |
Driver was not on time Had straps and blankets Driver was respectful | 7th November |
Driver was not on time Had straps and blankets Driver was respectful | 5th November |
Driver was not on time Had straps and blankets Driver was respectful Really nice guy!
| 22nd October |
Driver was not on time Had straps and blankets Driver was respectful Chris was excellent. He kept me informed of delays and that didn't cause me any inconvenience. He was extremely helpful and careful when it came to moving my stuff and is a careful driver as well. Would recommend him in a heartbeat.
| 21st October |
Driver was not on time Had straps and blankets Driver was respectful Good service but did not get any discount for using half the time booked for i.e. 1 of 2hrs
CMV response; It is made very clear that we have a minimum 2 hour booking time, this is stated in our terms and conditions and also on every email confirmation. | 15th October |
Driver was not on time Had straps and blankets Driver was respectful The driver was really lovely. He was late but understandably and it wasn't an issue at all. I would highly recommend this service to anyone.
| 9th October |
Driver was not on time Had straps and blankets Driver was respectful I didn't realise you had to pay extra, in cash, if another trip needed to be made.
| 5th September |
Driver was on time Had straps and blankets Driver was respectful Brilliant service!
| 3rd September |
Driver was on time Had straps and blankets Driver was respectful Excellent service. The move only lasted one hour.
| 29th August |
Driver was not on time Had straps and blankets Driver was respectful | 29th August |
Driver was on time Had straps and blankets Driver was respectful Excellent, highly recommend!!!
| 26th August |
Driver was on time Had straps and blankets Driver was respectful Very kind and helpful driver - would definitely recommend
| 21st August |
Driver was not on time Had straps and blankets Driver was respectful He was late but only by a short amount due to the weather but he kept me informed throughout.
Chris was lovely , friendly and helpful. Move was made easy and with no fuss, would definitely use his service again. | 20th August |
Driver was not on time Had straps and blankets Driver was respectful The driver was very nice and friendly. He got stuck in unexpected traffic on the way to my old place and arrived late, but except that everything was perfect.
| 18th August |
Driver was on time Had straps and blankets Driver was respectful | 18th August |
Driver was on time Had straps and blankets Driver was respectful Super friendly and helpful. Would definitely recommend!
| 17th August |
Driver was not on time Had straps and blankets Driver was respectful | 14th August |
Driver was on time Had straps and blankets Driver was respectful | 13th August |
Driver was on time Had straps and blankets Driver was respectful | 13th August |
Driver was on time Had straps and blankets Driver was respectful | 8th August |
Driver was on time Didn't have straps and blankets Driver was respectful | 5th August |
Driver was on time Had straps and blankets Driver was respectful the time got rearrange by the company last minutes which was inconvenient but worked out in the end. The driver seemed motivated and experienced to pack the van smartly making use of the space, although I had booked his help. It was household waste to recycle so not the most beautiful job but that information was provided in the booking. In the end it took us an hour less than I had booked but he really seemed to try to keep his job as easy as possible. overall moderate value for money. but the driver was friendly.
| 4th August |
Driver was on time Had straps and blankets Driver was respectful | 1st August |
Driver was on time Had straps and blankets Driver was respectful | 27th July |
Driver was not on time Had straps and blankets Driver was respectful Driver was fantastic, very helpful and friendly. Was a bit late but that was down to traffic. Would highly recommend him
| 20th July |
Driver was not on time Had straps and blankets Driver was respectful Chris let me know he was going to be delayed so his later (30 mins) arrival wasn't a problem, and was very helpful throughout.
| 12th July |
Driver was not on time Had straps and blankets Driver was respectful Although a few minutes late this wasn't a huge problem. Very pleasant, everything moved ok and treated with respect, would definitely recommend.
| 9th July |
Driver was on time Had straps and blankets Driver was respectful Brilliant! Will use him again!!!
| 8th July |
Driver was on time Had straps and blankets Driver was respectful | 8th July |
Driver was not on time Didn't have straps and blankets Driver was respectful Did not arrive on time and there was no apology
| 4th July |
Driver was not on time Had straps and blankets Driver was respectful Slightly late because of traffic, these things happen. Friendly and helpful driver.
| 3rd July |
Driver was not on time Had straps and blankets Driver was respectful He was chatty and friendly however he was over an hour late.
When I booked the van this website was playing up a bit which meant there was confusion over having stairs, the driver did help but at an additional small fee. | 3rd July |
Driver was on time Had straps and blankets Driver was respectful | 2nd July |
Driver was on time Had straps and blankets Driver was respectful | 2nd July |
Driver was not on time Had straps and blankets Driver was respectful | 22nd June |
Driver was not on time Had straps and blankets Driver was respectful | 22nd June |
Driver was not on time Didn't have straps and blankets Driver was not respectful | 21st June |
Driver was not on time Had straps and blankets Driver was respectful | 15th June |
Driver was on time Had straps and blankets Driver was respectful | 14th June |
Driver was not on time Had straps and blankets Driver was respectful Chris was nice and friendly. I will definitely recommend him.
| 6th June |
Driver was on time Had straps and blankets Driver was respectful | 27th May |
Driver was not on time Didn't have straps and blankets Driver was respectful | 22nd May |
Driver was on time Had straps and blankets Driver was respectful | 13th May |
Driver was on time Didn't have straps and blankets Driver was respectful | 8th May |
Driver was on time Had straps and blankets Driver was respectful | 7th April |
Driver was not on time Had straps and blankets Driver was respectful Very polite and friendly. He rang to say he wasn't on time and took care with my belongings
| 31st March |
Driver was not on time Had straps and blankets Driver was respectful | 26th March |
Driver was on time Had straps and blankets Driver was respectful Easy and comfortable experience. Would definitely recommend.
| 13th March |
Driver was on time Had straps and blankets Driver was respectful | 11th March |
Driver was not on time Had straps and blankets Driver was respectful Driver was a little late, but called to let me know - he was extremely helpful and fast!
| 8th March |
Driver was on time Had straps and blankets Driver was respectful | 6th March |
Driver was not on time Had straps and blankets Driver was respectful Driver was not in time due to the traffic. It was not his fault. He is a really helpful guy. I will strongly recommend.
| 5th March |
Driver was on time Had straps and blankets Driver was respectful | 3rd March |
Driver was not on time Had straps and blankets Driver was respectful | 29th February |
Driver was on time Had straps and blankets Driver was respectful | 27th February |
Driver was on time Had straps and blankets Driver was respectful | 23rd February |
Driver was on time Had straps and blankets Driver was respectful Very friendly and helpful
| 21st February |
Driver was on time Had straps and blankets Driver was respectful | 20th February |
Driver was not on time Didn't have straps and blankets Driver was respectful | 19th February |
Driver was on time Had straps and blankets Driver was respectful | 16th February |
Driver was on time Had straps and blankets Driver was respectful Really friendly and incredibly helpful. Would highly recommend!
| 14th February |
Driver was on time Had straps and blankets Driver was respectful Chris from ePenny Logistics was excellent. Kept me informed of his movements, was very helpful, patient and courteous. Highly recommended *****
| 13th February |
Driver was on time Had straps and blankets Driver was respectful | 23rd January |
Driver was on time Had straps and blankets Driver was respectful Perfect
| 28th December |
Driver was on time Had straps and blankets Driver was respectful | 23rd December |
Driver was on time Had straps and blankets Driver was respectful | 21st December |
Driver was on time Had straps and blankets Driver was respectful Lovely guy, helped carry the heavy box at both ends of the journey.
| 17th December |
Driver was on time Had straps and blankets Driver was respectful | 16th December |
Driver was not on time Had straps and blankets Driver was respectful | 15th December |
Driver was on time Had straps and blankets Driver was respectful A very kind guy. He helped us a lot.
| 15th December |
Driver was on time Didn't have straps and blankets Driver was respectful I had a very good experience. The move overall took less than 2 hours and the driver was very friendly. A trolley, even a small one, would've been very helpful!
| 14th December |
Driver was on time Had straps and blankets Driver was respectful | 13th December |
Driver was on time Had straps and blankets Driver was respectful Very efficient and reliable service. Highly recommended.
| 12th December |
Driver was not on time Had straps and blankets Driver was respectful Chris was friendly and helpful. I would rebook for sure.
| 12th December |
Driver was on time Had straps and blankets Driver was respectful excellent
| 11th December |
Driver was on time Had straps and blankets Driver was respectful Great move, very smooth and professional. Thanks
| 9th December |
Driver was on time Had straps and blankets Driver was respectful | 5th December |
Driver was not on time Didn't have straps and blankets Driver was respectful The driver is nice and helpful.
| 30th November |
Driver was not on time Had straps and blankets Driver was respectful Good professional service.
| 30th November |
Driver was on time Had straps and blankets Driver was respectful | 23rd November |
Driver was on time Had straps and blankets Driver was respectful | 15th November |
Driver was not on time Had straps and blankets Driver was respectful He was not on time but it was not his fault! Unfortunately kennington roads are partially closed due to some road works! He called to inform me so it was OK!
| 14th November |
Driver was not on time Had straps and blankets Driver was respectful | 9th November |
Driver was on time Had straps and blankets Driver was respectful Chris was professional, friendly and worked at a fast paste. This service made my move easier and less stressful.
| 6th November |
Driver was on time Had straps and blankets Driver was respectful Excellent experience thank you!
| 2nd November |
Driver was on time Had straps and blankets Driver was respectful Absolutely brilliant service. Arrived ahead of time, was very polite and helpful - all round excellent in all respects. Will definitely use again. Highly recommended.
| 2nd November |
Driver was on time Had straps and blankets Driver was respectful | 1st November |
Driver was not on time Had straps and blankets Driver was respectful The Driver was not on time- but this was NO FAULT of his own. It was a complex and an annoying heavy job we had and Chris handled it with the upmost professionalism. Would highly recommend. A***************
| 30th October |
Driver was on time Had straps and blankets Driver was respectful Really helpful considering I had to move A LOT of stuff into my new place on the fourth floor without a lift!! Would definitely recommend him. Bless him.
| 27th October |
Driver was on time Had straps and blankets Driver was respectful excellent
| 26th October |
Driver was not on time Had straps and blankets Driver was respectful | 24th October |
Driver was not on time Had straps and blankets Driver was respectful Really great, ran a bit late but contacted me and delivery went smoothly regardless. Would definitely use again!
| 23rd October |
Driver was on time
Had straps and blankets
Driver was respectful
3rd July
Driver was on time
Had straps and blankets
Driver was respectful
2nd April
Driver was on time
Had straps and blankets
Driver was respectful
10th March
Driver was on time
Had straps and blankets
Driver was respectful
29th January
Driver was on time
Had straps and blankets
Driver was respectful
20th November
Driver was on time
Had straps and blankets
Driver was respectful
22nd October
Driver was not time
Had straps and blankets
Driver was respectful
20th September
Driver was not time
Had straps and blankets
Driver was respectful
20th September
Driver was on time
Had straps and blankets
Driver was respectful
31st August
Driver was on time
Had straps and blankets
Driver was respectful
22nd August
Driver was on time
Had straps and blankets
Driver was respectful
11th August
Driver was on time
Had straps and blankets
Driver was respectful
26th July
Driver was on time
Had straps and blankets
Driver was respectful
18th July
Driver was on time
Had straps and blankets
Driver was respectful
11th July
Driver was not time
Had straps and blankets
Driver was respectful
11th June
Driver was on time
Had straps and blankets
Driver was respectful
22nd May
Driver was on time
Had straps and blankets
Driver was respectful
1st May
Driver was on time
Had straps and blankets
Driver was respectful
1st May
Driver was on time
Had straps and blankets
Driver was respectful
25th April
Driver was not time
Had straps and blankets
Driver was respectful
8th April
Driver was on time
Had straps and blankets
Driver was respectful
6th April
Driver was on time
Had straps and blankets
Driver was respectful
1st April
Driver was on time
Had straps and blankets
Driver was respectful
11th March
Driver was on time
Had straps and blankets
Driver was respectful
1st March
Driver was on time
Had straps and blankets
Driver was respectful
28th February
Driver was on time
Had straps and blankets
Driver was respectful
28th February
Driver was on time
Had straps and blankets
Driver was respectful
27th February
Driver was on time
Didn't have straps and blankets
Driver was respectful
14th January
Driver was on time
Had straps and blankets
Driver was respectful
19th December
Driver was on time
Had straps and blankets
Driver was respectful
2nd December
Driver was on time
Had straps and blankets
Driver was respectful
14th November
Driver was on time
Had straps and blankets
Driver was respectful
4th November
Driver was not time
Had straps and blankets
Driver was respectful
29th October
Driver was on time
Didn't have straps and blankets
Driver was respectful
25th October
Driver was on time
Had straps and blankets
Driver was respectful
18th October
Driver was on time
Had straps and blankets
Driver was respectful
13th October
Driver was on time
Had straps and blankets
Driver was respectful
3rd October
Driver was on time
Had straps and blankets
Driver was not respectful
21st September
Driver was on time
Had straps and blankets
Driver was respectful
7th September
Driver was not time
Didn't have straps and blankets
Driver was not respectful
2nd September
Driver was on time
Had straps and blankets
Driver was respectful
31st August
Driver was not time
Had straps and blankets
Driver was respectful
30th August
Driver was not time
Had straps and blankets
Driver was respectful
28th August
Driver was on time
Had straps and blankets
Driver was respectful
24th August
Driver was on time
Had straps and blankets
Driver was respectful
23rd August
Driver was not time
Had straps and blankets
Driver was respectful
23rd August
Driver was not time
Had straps and blankets
Driver was respectful
my driver Chris was very polite, very helpfull, very nice. couldn't have asked for more.
very pleased
19th August
Driver was on time
Had straps and blankets
Driver was respectful
15th August
Driver was on time
Had straps and blankets
Driver was respectful
13th August
Driver was on time
Had straps and blankets
Driver was respectful
10th August
Driver was not time
Had straps and blankets
Driver was respectful
10th August
Driver was on time
Had straps and blankets
Driver was respectful
8th August
Driver was on time
Had straps and blankets
Driver was respectful
4th August
Driver was on time
Had straps and blankets
Driver was respectful
2nd August
Driver was on time
Had straps and blankets
Driver was respectful
1st August
Driver was on time
Didn't have straps and blankets
Driver was respectful
30th July
Driver was on time
Had straps and blankets
Driver was respectful
29th July
Driver was on time
Had straps and blankets
Driver was respectful
22nd July
Driver was on time
Had straps and blankets
Driver was respectful
17th July
Driver was on time
Had straps and blankets
Driver was respectful
15th July
Driver was on time
Had straps and blankets
Driver was respectful
8th July
Driver was not time
Didn't have straps and blankets
Driver was respectful
6th July
Driver was not time
Had straps and blankets
Driver was respectful
3rd July
Driver was on time
Had straps and blankets
Driver was respectful
1st July
Driver was on time
Had straps and blankets
Driver was respectful
21st June
Driver was on time
Had straps and blankets
Driver was respectful
20th June
Driver was not time
Had straps and blankets
Driver was respectful
19th June
Driver was on time
Had straps and blankets
Driver was respectful
8th June
Driver was on time
Had straps and blankets
Driver was respectful
5th June
Driver was not time
Didn't have straps and blankets
Driver was respectful
5th June
Driver was not time
Had straps and blankets
Driver was respectful
28th May
Driver was on time
Had straps and blankets
Driver was respectful
24th May
Driver was on time
Had straps and blankets
Driver was respectful
24th April
Driver was on time
Had straps and blankets
Driver was respectful
2nd April
Driver was on time
Had straps and blankets
Driver was respectful
28th March
Driver was on time
Had straps and blankets
Driver was respectful
13th March
Driver was on time
Had straps and blankets
Driver was respectful
6th March
Driver was on time
Had straps and blankets
Driver was respectful
6th March
Driver was on time
Had straps and blankets
Driver was respectful
20th February
Driver was on time
Had straps and blankets
Driver was respectful
13th February
Driver was on time
Had straps and blankets
Driver was respectful
30th January
Driver was on time
Had straps and blankets
Driver was respectful
15th January
Driver was on time
Had straps and blankets
Driver was respectful
13th December
Driver was not time
Had straps and blankets
Driver was respectful
3rd December
Driver was not time
Didn't have straps and blankets
Driver was respectful
15th November
Driver was on time
Had straps and blankets
Driver was respectful
4th November
Driver was not time
Had straps and blankets
Driver was respectful
31st October
Driver was on time
Had straps and blankets
Driver was respectful
24th October
Driver was not time
Had straps and blankets
Driver was respectful
23rd October
Driver was on time
Had straps and blankets
Driver was respectful
15th October
Driver was on time
Didn't have straps and blankets
Driver was respectful
4th October
Driver was on time
Had straps and blankets
Driver was respectful
24th September
Driver was not time
Had straps and blankets
Driver was respectful
11th September
Driver was on time
Had straps and blankets
Driver was respectful
10th September
Driver was not time
Had straps and blankets
Driver was respectful
4th September
Driver was on time
Had straps and blankets
Driver was respectful
3rd September
Driver was on time
Had straps and blankets
Driver was respectful
22nd August
Driver was on time
Didn't have straps and blankets
Driver was respectful
17th August
Driver was not time
Had straps and blankets
Driver was respectful
10th August
Driver was on time
Had straps and blankets
Driver was respectful
9th August
Driver was not time
Had straps and blankets
Driver was respectful
7th August
Driver was on time
Had straps and blankets
Driver was respectful
3rd August
Driver was on time
Had straps and blankets
Driver was respectful
2nd August
Driver was on time
Had straps and blankets
Driver was respectful
2nd August
Driver was on time
Had straps and blankets
Driver was respectful
1st August
Driver was not time
Had straps and blankets
Driver was respectful
1st August
Driver was on time
Had straps and blankets
Driver was respectful
22nd July
Driver was on time
Had straps and blankets
Driver was respectful
10th July
Driver was on time
Had straps and blankets
Driver was respectful
9th July
Driver was on time
Had straps and blankets
Driver was respectful
4th May
Driver was on time
Had straps and blankets
Driver was respectful
30th March
Driver was on time
Had straps and blankets
Driver was respectful
28th March
Driver was on time
Had straps and blankets
Driver was respectful
26th March
Driver was on time
Had straps and blankets
Driver was respectful
22nd March
Driver was on time
Had straps and blankets
Driver was respectful
13th March
Driver was on time
Had straps and blankets
Driver was respectful
12th March
Driver was not time
Had straps and blankets
Driver was respectful
19th December
Driver was on time
Had straps and blankets
Driver was respectful
18th December
Driver was on time
Had straps and blankets
Driver was respectful
6th December
Driver was not time
Had straps and blankets
Driver was respectful
1st December
Driver was on time
Had straps and blankets
Driver was respectful
30th November
Driver was on time
Had straps and blankets
Driver was respectful
24th November
Driver was on time
Had straps and blankets
Driver was respectful
Special thanks to the driver. He was very nice.
Thanks.
13th October
Driver was on time
Had straps and blankets
Driver was respectful
5th October
Driver was on time
Had straps and blankets
Driver was respectful
29th September
Driver was on time
Had straps and blankets
Driver was respectful
24th September
Driver was not time
Had straps and blankets
Driver was respectful
16th September
Driver was not time
Had straps and blankets
Driver was respectful
14th September
Driver was not time
Had straps and blankets
Driver was respectful
1st September
Driver was on time
Had straps and blankets
Driver was respectful
30th August
Driver was not time
Had straps and blankets
Driver was respectful
29th August
Driver was on time
Had straps and blankets
Driver was respectful
18th August
Driver was not time
Didn't have straps and blankets
Driver was not respectful
We realised we would not fit all of the items into the van so we agreed to do two journeys - to which his response was you will have to pay for. I certainly wasnt expecting this given he was 20 minutes late without an apology.
To add insult to injury - he piled computer items on top of each other so heavy and disrespectful that two separate computer screens broke (I have photos I can send you across).
I am extremely disappointed with the service and the costs that we have incurred and we would like to be reimbursed for the appalling service and financial loss.
Driver's response:
Hi this is not correct.
I arrived at 9:05 and was trying to call the customer more than 8 times to find out where to load as collection address was on a red route.
I did apologise and explained I was trying to call. I had to keep driving around in circles until somebody answered to tell me where to go.
Items were not packed correctly and they ordered the wrong size van. I had to do two trips for them.
No items were reported damaged at the time of the delivery and no sign of any damage when the items were unloaded.
This is not what happened. Items should have been packed correctly and loading bay address should have been listed on the booking which would have prevented the delay.
--
ePenny Logistics
2nd August
Driver was on time
Had straps and blankets
Driver was respectful
30th July
Driver was not time
Had straps and blankets
Driver was respectful
28th July
Driver was not time
Had straps and blankets
Driver was not respectful
Driver's response to the review on 22-07-2019:
Hi
Customer was in congestion zone I accidently charged £25 instead of £12.50 for congestion charge. This was a mistake. Sorry for the inconvenience.
I can refund £12.50 or if you can refund it from my account it would be highly appreciated.
I was very respectful it was a self loading booking. I even helped the customer load the van FOC.
Kind Regards,
CMV response:
This refund has now been processed.
22nd July
Driver was not time
Had straps and blankets
Driver was respectful
14th July
Driver was not time
Didn't have straps and blankets
Driver was respectful
8th July
Driver was on time
Had straps and blankets
Driver was respectful
8th July
Driver was on time
Had straps and blankets
Driver was respectful
6th July
Driver was not time
Didn't have straps and blankets
Driver was not respectful
CMV response:
We are sorry that the driver was this delayed to your booking. We do have a Lateness Refund Policy which you can find attached to your email booking confirmation from which you will see that you are due a partial refund for this.
4th July
Driver was on time
Didn't have straps and blankets
Driver was respectful
1st July
Driver was not time
Didn't have straps and blankets
Driver was respectful
30th June
Driver was not time
Had straps and blankets
Driver was respectful
CMV response:
We are sorry to hear that the driver was this delayed to your booking. We do have a Lateness Refund Policy which you can find attached to your email booking confirmation, however, please note that any delay is dealt with separately to a stair charge which is due to the driver.
22nd June
Driver was on time
Had straps and blankets
Driver was respectful
9th June
Driver was not time
Didn't have straps and blankets
Driver was respectful
1st June
Driver was on time
Had straps and blankets
Driver was respectful
4th May
Driver was on time
Had straps and blankets
Driver was respectful
27th April
Driver was on time
Had straps and blankets
Driver was respectful
17th March
Driver was on time
Had straps and blankets
Driver was respectful
5th March
Driver was on time
Had straps and blankets
Driver was respectful
16th February
Driver was on time
Had straps and blankets
Driver was respectful
2nd February
Driver was on time
Had straps and blankets
Driver was respectful
26th January
Driver was on time
Had straps and blankets
Driver was respectful
13th January
Driver was on time
Had straps and blankets
Driver was respectful
8th December
Driver was on time
Had straps and blankets
Driver was respectful
29th November
Driver was on time
Had straps and blankets
Driver was respectful
12th November
Driver was not time
Didn't have straps and blankets
Driver was not respectful
29th October
Driver was on time
Had straps and blankets
Driver was respectful
26th October
Driver was on time
Had straps and blankets
Driver was respectful
17th October
Driver was not time
Had straps and blankets
Driver was respectful
30th September
Driver was on time
Had straps and blankets
Driver was respectful
3rd September
Driver was on time
Had straps and blankets
Driver was respectful
2nd September
Driver was on time
Had straps and blankets
Driver was respectful
1st September
Driver was on time
Had straps and blankets
Driver was respectful
26th August
Driver was not time
Had straps and blankets
Driver was respectful
7th August
Driver was on time
Had straps and blankets
Driver was respectful
CMV RESPONSE: We do make it clear prior to booking that the London congestion charge is never included in the price. This is because it is a government tax, and cannot be included. You should spot a large colourful sign on the quotes page prior to booking making you aware of this. You will also see a section on the FAQ page of our website, and within your booking confirmation email. We do encourage you to ask a member of our team, should you wish to know whether either of your addresses are within the zone in future. We are, however, sorry that you missed this information. We would like to thank you for taking the time to leave a positive review for your driver.
2nd August
Driver was on time
Had straps and blankets
Driver was respectful
23rd July
Driver was on time
Had straps and blankets
Driver was respectful
8th July
Driver was not time
Had straps and blankets
Driver was respectful
I went in the van with him and we chatted all the way so very comfortable to use him again.
Would totally recommend.
(although I’ve ticked not on time above - he was only 15mins late and it was Friday rush hour so it didn’t bother me!)
29th June
Driver was on time
Had straps and blankets
Driver was respectful
8th June
Driver was on time
Had straps and blankets
Driver was respectful
4th June
Driver was on time
Didn't have straps and blankets
Driver was respectful
30th April
Driver was on time
Had straps and blankets
Driver was respectful
30th April
Driver was on time
Had straps and blankets
Driver was respectful
22nd April
Driver was not time
Had straps and blankets
Driver was respectful
9th April
Driver was on time
Had straps and blankets
Driver was respectful
7th April
Driver was on time
Had straps and blankets
Driver was respectful
6th April
Driver was on time
Had straps and blankets
Driver was respectful
5th April
Driver was on time
Had straps and blankets
Driver was respectful
1st April
Driver was on time
Had straps and blankets
Driver was respectful
24th March
Driver was on time
Had straps and blankets
Driver was respectful
19th March
Driver was on time
Had straps and blankets
Driver was respectful
19th March
Driver was not time
Had straps and blankets
Driver was respectful
18th March
Driver was on time
Had straps and blankets
Driver was respectful
10th March
Driver was on time
Didn't have straps and blankets
Driver was respectful
3rd March
Driver was on time
Had straps and blankets
Driver was respectful
24th February
Driver was on time
Had straps and blankets
Driver was respectful
12th February
Driver was not time
Had straps and blankets
Driver was respectful
11th February
Driver was on time
Had straps and blankets
Driver was respectful
10th February
Driver was on time
Had straps and blankets
Driver was respectful
9th January
Driver was on time
Had straps and blankets
Driver was respectful
7th January
Driver was on time
Had straps and blankets
Driver was respectful
4th January
Driver was on time
Had straps and blankets
Driver was respectful
4th January
Driver was not time
Didn't have straps and blankets
Driver was respectful
17th December
Driver was on time
Had straps and blankets
Driver was respectful
12th December
Driver was on time
Didn't have straps and blankets
Driver was respectful
10th December
Driver was on time
Had straps and blankets
Driver was respectful
10th December
Driver was on time
Had straps and blankets
Driver was respectful
1st December
Driver was on time
Had straps and blankets
Driver was respectful
27th November
Driver was on time
Had straps and blankets
Driver was respectful
12th November
Driver was on time
Had straps and blankets
Driver was respectful
10th November
Driver was on time
Had straps and blankets
Driver was respectful
Quick and efficient service, plus very friendly and knowledgeable driver.
Will recommend to everyone.
7th November
Driver was not time
Had straps and blankets
Driver was respectful
2nd November
Driver was not time
Had straps and blankets
Driver was respectful
2nd November
Driver was on time
Had straps and blankets
Driver was respectful
2nd November
Driver was on time
Had straps and blankets
Driver was respectful
30th October
Driver was on time
Had straps and blankets
Driver was respectful
i reccomend!
22nd October
Driver was on time
Had straps and blankets
Driver was respectful
20th October
Driver was not time
Had straps and blankets
Driver was respectful
CMV response:
We do make it very clear on the website prior to booking, and on the email confirmation you receive, that if your move incurs the congestion charge, it will need to be paid in cash to the driver on the day, and we are sorry that you missed this information.
Unfortunately, we are unable to include the congestion charge in the quote you receive as it is a government tax, but we do give clear warnings of this on the website.
11th October
Driver was on time
Didn't have straps and blankets
Driver was respectful
9th October
Driver was on time
Had straps and blankets
Driver was respectful
E.
4th October
Driver was on time
Had straps and blankets
Driver was respectful
29th September
Driver was on time
Had straps and blankets
Driver was respectful
25th September
Driver was on time
Had straps and blankets
Driver was respectful
24th September
Driver was on time
Had straps and blankets
Driver was respectful
24th September
Driver was on time
Had straps and blankets
Driver was respectful
23rd September
Driver was on time
Had straps and blankets
Driver was respectful
21st September
Driver was not time
Had straps and blankets
Driver was respectful
10th September
Driver was on time
Had straps and blankets
Driver was respectful
6th September
Driver was not time
Had straps and blankets
Driver was respectful
1st September
Driver was not time
Had straps and blankets
Driver was respectful
28th August
Driver was on time
Had straps and blankets
Driver was respectful
26th August
Driver was on time
Had straps and blankets
Driver was respectful
19th August
Driver was on time
Had straps and blankets
Driver was respectful
13th August
Driver was not time
Had straps and blankets
Driver was respectful
13th August
Driver was on time
Had straps and blankets
Driver was respectful
10th August
Driver was not time
Had straps and blankets
Driver was respectful
6th August
Driver was on time
Had straps and blankets
Driver was respectful
6th August
Driver was on time
Didn't have straps and blankets
Driver was respectful
4th August
Driver was on time
Had straps and blankets
Driver was respectful
30th July
Driver was not time
Didn't have straps and blankets
Driver was respectful
29th July
Driver was on time
Didn't have straps and blankets
Driver was respectful
24th July
Driver was on time
Had straps and blankets
Driver was respectful
22nd July
Driver was on time
Had straps and blankets
Driver was respectful
21st July
Driver was on time
Had straps and blankets
Driver was respectful
20th July
Driver was on time
Didn't have straps and blankets
Driver was respectful
17th July
Driver was not time
Didn't have straps and blankets
Driver was respectful
16th July
Driver was on time
Had straps and blankets
Driver was respectful
7th July
Driver was not time
Had straps and blankets
Driver was respectful
6th July
Driver was not time
Had straps and blankets
Driver was respectful
4th July
Driver was on time
Didn't have straps and blankets
Driver was respectful
22nd June
Driver was not time
Had straps and blankets
Driver was respectful
15th June
Driver was on time
Had straps and blankets
Driver was respectful
10th June
Driver was not time
Had straps and blankets
Driver was respectful
9th June
Driver was on time
Had straps and blankets
Driver was respectful
4th June
Driver was on time
Had straps and blankets
Driver was respectful
1st June
Driver was not time
Didn't have straps and blankets
Driver was respectful
28th May
Driver was not time
Didn't have straps and blankets
Driver was respectful
20th May
Driver was on time
Had straps and blankets
Driver was respectful
8th May
Driver was on time
Had straps and blankets
Driver was respectful
2nd May
Driver was not time
Had straps and blankets
Driver was respectful
23rd April
Driver was on time
Had straps and blankets
Driver was respectful
23rd April
Driver was not time
Didn't have straps and blankets
Driver was respectful
31st March
Driver was not time
Had straps and blankets
Driver was respectful
10th March
Driver was on time
Had straps and blankets
Driver was respectful
19th February
Driver was on time
Had straps and blankets
Driver was respectful
12th February
Driver was on time
Had straps and blankets
Driver was respectful
9th February
Driver was on time
Had straps and blankets
Driver was respectful
1st February
Driver was on time
Had straps and blankets
Driver was not respectful
28th January
Driver was on time
Had straps and blankets
Driver was respectful
14th January
Driver was on time
Didn't have straps and blankets
Driver was respectful
12th January
Driver was on time
Had straps and blankets
Driver was respectful
8th January
Driver was on time
Had straps and blankets
Driver was respectful
20th December
Driver was on time
Had straps and blankets
Driver was respectful
18th December
Driver was not time
Didn't have straps and blankets
Driver was respectful
10th December
Driver was on time
Had straps and blankets
Driver was respectful
29th November
Driver was not time
Had straps and blankets
Driver was respectful
18th November
Driver was not time
Had straps and blankets
Driver was respectful
12th November
Driver was not time
Had straps and blankets
Driver was respectful
7th November
Driver was not time
Had straps and blankets
Driver was respectful
5th November
Driver was not time
Had straps and blankets
Driver was respectful
22nd October
Driver was not time
Had straps and blankets
Driver was respectful
21st October
Driver was not time
Had straps and blankets
Driver was respectful
CMV response; It is made very clear that we have a minimum 2 hour booking time, this is stated in our terms and conditions and also on every email confirmation.
15th October
Driver was not time
Had straps and blankets
Driver was respectful
9th October
Driver was not time
Had straps and blankets
Driver was respectful
5th September
Driver was on time
Had straps and blankets
Driver was respectful
3rd September
Driver was on time
Had straps and blankets
Driver was respectful
29th August
Driver was not time
Had straps and blankets
Driver was respectful
29th August
Driver was on time
Had straps and blankets
Driver was respectful
26th August
Driver was on time
Had straps and blankets
Driver was respectful
21st August
Driver was not time
Had straps and blankets
Driver was respectful
Chris was lovely , friendly and helpful. Move was made easy and with no fuss, would definitely use his service again.
20th August
Driver was not time
Had straps and blankets
Driver was respectful
18th August
Driver was on time
Had straps and blankets
Driver was respectful
18th August
Driver was on time
Had straps and blankets
Driver was respectful
17th August
Driver was not time
Had straps and blankets
Driver was respectful
14th August
Driver was on time
Had straps and blankets
Driver was respectful
13th August
Driver was on time
Had straps and blankets
Driver was respectful
13th August
Driver was on time
Had straps and blankets
Driver was respectful
8th August
Driver was on time
Didn't have straps and blankets
Driver was respectful
5th August
Driver was on time
Had straps and blankets
Driver was respectful
4th August
Driver was on time
Had straps and blankets
Driver was respectful
1st August
Driver was on time
Had straps and blankets
Driver was respectful
27th July
Driver was not time
Had straps and blankets
Driver was respectful
20th July
Driver was not time
Had straps and blankets
Driver was respectful
12th July
Driver was not time
Had straps and blankets
Driver was respectful
9th July
Driver was on time
Had straps and blankets
Driver was respectful
8th July
Driver was on time
Had straps and blankets
Driver was respectful
8th July
Driver was not time
Didn't have straps and blankets
Driver was respectful
4th July
Driver was not time
Had straps and blankets
Driver was respectful
3rd July
Driver was not time
Had straps and blankets
Driver was respectful
When I booked the van this website was playing up a bit which meant there was confusion over having stairs, the driver did help but at an additional small fee.
3rd July
Driver was on time
Had straps and blankets
Driver was respectful
2nd July
Driver was on time
Had straps and blankets
Driver was respectful
2nd July
Driver was not time
Had straps and blankets
Driver was respectful
22nd June
Driver was not time
Had straps and blankets
Driver was respectful
22nd June
Driver was not time
Didn't have straps and blankets
Driver was not respectful
21st June
Driver was not time
Had straps and blankets
Driver was respectful
15th June
Driver was on time
Had straps and blankets
Driver was respectful
14th June
Driver was not time
Had straps and blankets
Driver was respectful
6th June
Driver was on time
Had straps and blankets
Driver was respectful
27th May
Driver was not time
Didn't have straps and blankets
Driver was respectful
22nd May
Driver was on time
Had straps and blankets
Driver was respectful
13th May
Driver was on time
Didn't have straps and blankets
Driver was respectful
8th May
Driver was on time
Had straps and blankets
Driver was respectful
7th April
Driver was not time
Had straps and blankets
Driver was respectful
31st March
Driver was not time
Had straps and blankets
Driver was respectful
26th March
Driver was on time
Had straps and blankets
Driver was respectful
13th March
Driver was on time
Had straps and blankets
Driver was respectful
11th March
Driver was not time
Had straps and blankets
Driver was respectful
8th March
Driver was on time
Had straps and blankets
Driver was respectful
6th March
Driver was not time
Had straps and blankets
Driver was respectful
5th March
Driver was on time
Had straps and blankets
Driver was respectful
3rd March
Driver was not time
Had straps and blankets
Driver was respectful
29th February
Driver was on time
Had straps and blankets
Driver was respectful
27th February
Driver was on time
Had straps and blankets
Driver was respectful
23rd February
Driver was on time
Had straps and blankets
Driver was respectful
21st February
Driver was on time
Had straps and blankets
Driver was respectful
20th February
Driver was not time
Didn't have straps and blankets
Driver was respectful
19th February
Driver was on time
Had straps and blankets
Driver was respectful
16th February
Driver was on time
Had straps and blankets
Driver was respectful
14th February
Driver was on time
Had straps and blankets
Driver was respectful
13th February
Driver was on time
Had straps and blankets
Driver was respectful
23rd January
Driver was on time
Had straps and blankets
Driver was respectful
28th December
Driver was on time
Had straps and blankets
Driver was respectful
23rd December
Driver was on time
Had straps and blankets
Driver was respectful
21st December
Driver was on time
Had straps and blankets
Driver was respectful
17th December
Driver was on time
Had straps and blankets
Driver was respectful
16th December
Driver was not time
Had straps and blankets
Driver was respectful
15th December
Driver was on time
Had straps and blankets
Driver was respectful
15th December
Driver was on time
Didn't have straps and blankets
Driver was respectful
14th December
Driver was on time
Had straps and blankets
Driver was respectful
13th December
Driver was on time
Had straps and blankets
Driver was respectful
12th December
Driver was not time
Had straps and blankets
Driver was respectful
12th December
Driver was on time
Had straps and blankets
Driver was respectful
11th December
Driver was on time
Had straps and blankets
Driver was respectful
9th December
Driver was on time
Had straps and blankets
Driver was respectful
5th December
Driver was not time
Didn't have straps and blankets
Driver was respectful
30th November
Driver was not time
Had straps and blankets
Driver was respectful
30th November
Driver was on time
Had straps and blankets
Driver was respectful
23rd November
Driver was on time
Had straps and blankets
Driver was respectful
15th November
Driver was not time
Had straps and blankets
Driver was respectful
14th November
Driver was not time
Had straps and blankets
Driver was respectful
9th November
Driver was on time
Had straps and blankets
Driver was respectful
6th November
Driver was on time
Had straps and blankets
Driver was respectful
2nd November
Driver was on time
Had straps and blankets
Driver was respectful
2nd November
Driver was on time
Had straps and blankets
Driver was respectful
1st November
Driver was not time
Had straps and blankets
Driver was respectful
30th October
Driver was on time
Had straps and blankets
Driver was respectful
27th October
Driver was on time
Had straps and blankets
Driver was respectful
26th October
Driver was not time
Had straps and blankets
Driver was respectful
24th October
Driver was not time
Had straps and blankets
Driver was respectful
23rd October
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CMVGP LTD is a company registered in England & Wales | Registered address: 86-90 Paul Street, London, EC2A 4NE | Company number: 15614061