Freddy Lifts & Shifts

Really nice guy. Quick job, very helpful (especially that I'm pretty small girl so heavy boxes would be a big task for me!) Awesome job! :)

The driver was nice and polite but not very experienced mover, not careful with my things, and not very quick. It took 10 minutes to get him to park in the right location, in general, compared to my previous experiences with ManAndVan he was slow and so we went over time and I had to pay extra. But more importantly I had to constantly remind him not to drag my sofa on the floor, to cover it from the rain, not to scratch the wooden feet against the frame of the door. On top of not being very careful with my item, he was not very experienced and pro active in dealing with slightly more complicated parts of the move. In my experience a professional stops and thinks about the angles, and communicates to the others holding the heavy item before moving it. My neighbor came out to help and was nearly crushed between the sofa and the door because the driver was moving it without telling us where, while we couldn't see each other. Finally my sofa got in the house but was dirty and with wet patches. Also the van was smelly, I had freezing cold air coming from somewhere in the back on my neck, and the driver kept on texting and watching videos on his phone during the drive. Granted. It was when we were stopped for traffic, but it still didn't feel safe. The price is cheaper than most, so it can be fine for a moving few items in a simple situation, but wouldn't recommend for delicate items and if you have a tricky entrance.

CMV Response: The driver has been made aware of this review and although he does not accept many of the points raised, he appreciates the feedback and will try to use it constructively. He is committed to improving his service going forward and will endeavour to improve the care of his van. He generally receives good reviews and is punctual, accommodating and friendly.

Really nice chap! Very helpful and pacient!

Top man, really went above and beyond

Super awesome guy, really helped me out, definitely recommend!