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Israr Man & Van Service

Trust Score: 7 - Good

Gold

9,884

miles driven by this driver

327

customers booked this driver

customers reviewed this driver

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Reviews

Driver was on time Had straps and blankets Driver was respectful The 3 men that arrived worked tirelessly for the whole 4 hours they were here. I was very impressed with their efforts	1 month ago
Driver was not on time Didn't have straps and blankets Driver was not respectful DO NOT USE THIS COMPANY!!!! Cowboy movers, movers from hell! Crashed their van into my new property, scratched all the floors in old property, damaged walls in both properties, started an argument with my neighbours, ripped my sofa, took a chunk out of a £1k wood table, witness them physical throwing my stuff into the back of the van (claimed it’s ok because they thought they were clothes) , then drove off half way through the booking with out completing the job even though I’d paid up front! I’m am now fighting them for compensation for the damages! Stay well away, I’ve also asked for this company to be removed from the website. Driver's response: As you can see the van is over loaded (pic provided) and full to its capacity. There was no way we were going to get an extra dining table, very large and heavy vivariums and other items into this van.. we advised the customer to ring the company and book another medium van. 2. As for an argument with the neighbours: we had a gentleman come up to us at the ground floor of the building shouting and screaming at us for using the lift (for loading). We tried calm the gentleman down and then explained that we were just moving someone in, so this man who ended up being the owner of the block of flats, they were advising us to use the stairs (7th floor) that’s when we had to go up the lift to the customer to sort this problem out. But the guy in the end was a lovely chap and let us finish off by using the lift. 3. Crashed into a building. It was a very tight space and we did try our honest best to get the vehicle into a very confined space and in the process we touched a flower bed which was 50 yards away from any building which un-hooked a piece of wood. We went right back in and reported this to the owners of the premises. Time: we were there half an hour before the booking started. Straps: we have plenty of straps. Damages were explained before hand. Any items not wrapped to standard it is possible insurance will refuse to pay out. And in this booking customer was responsible for packaging and wrapping. We take 100% caution not to damage anything. From the rubber marker the sofa left on the floor, the customer did not mention any other damages to our attention. In the end when we completed the job the customer refused to pay the extra charges and before we left the customer came downstairs to the van checked to make sure nothing was left in the van then the customer asked if we could do the second round but unfortunately we couldn’t as we had other commitments and were already over an hour behind. As for the upfront payment the customer paid upfront for 3 hours on a Luton van and that’s what the customer received, with an extra hour charge of £64.00 which the customer did not pay. We commit ourselves to do the best we can in our moves. We apologise on behalf of our driver for any Inconvenience. Kind regards Israr	1 month ago
Driver was on time Had straps and blankets Driver was respectful Excellent....	1 month ago
Driver was on time Had straps and blankets Driver was respectful Very nice, even in state the world is in today. Will definitely be using this service again.	2 months ago
Driver was not on time Had straps and blankets Driver was not respectful This review is for Israa man and van. The driver was 40 minutes late. The booking conditions of compare the man and van and the driver did not match. Booking was four hours, driver plus helped and giant van. It was for house move. The new house was 3 miles away. 10 minutes drive. But the driver said only one trip for the entire duration was allowed. I had to pay 70 pounds more to add another trip. Less said the better about the experience. Driver's response: Hi I don’t think review is fair. The customer booked one large van, two trips. I explained to the customer that the first load is equivalent of two giant Luton vans load as my weight was around 1600kg as for normal van load it will be 1100kg. So technically I had taken two van loads in one which was explained. Also I had to come back and do one more run which the customer said not much stuff but in the end it was another full Luton van. Instead of me charging the customer 220£ for a giant Luton van fully loaded I only charged him 70£ Extra should of been 220£. The customer under booked to save money from my knowledge. He had booked for 2hours when it was over four out plus a extra help from my side by supplying an extra guy free of charge for the customer, three people worked continuously for 4 hour if it was just the 2 of us, it would of went even longer. As for the delay we told customer well in advance of the 40 min delay and he was happy to wait. If you need more info plse contact me Kind regards Israr	2 months ago
Driver was on time Had straps and blankets Driver was respectful Lovely chap	2 months ago
Driver was on time Had straps and blankets Driver was respectful Superb communication and service.	2 months ago
Driver was on time Had straps and blankets Driver was respectful We hired 2 vans and 4 men for our move I expected to have to help them but I didnt They got the vans loaded in and out in a very quick time and were very efficient If I ever move again or need items moving I will have no hesitation to us the same crew again	2 months ago
Driver was on time Had straps and blankets Driver was respectful Great Service. Thank you...	2 months ago
Driver was not on time Had straps and blankets Driver was respectful	2 months ago
Driver was on time Had straps and blankets Driver was respectful Israr and his friend were absolutely amazing. Punctual, friendly, professional and couldnt do enough to help! We were so lucky to have them. Thank you!	2 months ago
Driver was on time Had straps and blankets Driver was respectful Perfect service. Driver phoned to say he could be early - asking if that was okay which it was and most welcome. Very polite and couldn't be more helpful and friendly with great suggestions as to how we could make the move even easier. Brilliant. Would recommend to anyone.	3 months ago
Driver was not on time Didn't have straps and blankets Driver was respectful This is the worst moving company I have ever experienced, I booked for 10am, they turned up at 12:13pm, with lots of excuses and they had an job done nearby etc. I have paid for two people helping me carrying my stuff, the driver almost didn't do anything, it was only one guy doing the job. When he moved all the stuff downstairs, he refused to move my stuff to my flat even there was a lift. And he had to leave, I told him I have paid 3 hours job, you have done two hours work. In the end , he moved my stuff in my flat, but still left two boxes downstairs which later on my neighbour told me to take it. There is no communication between driver and manager, worst moving company. I DON'T RECOMMEND ANYONE USE THIS COMPANY!!!!	5 months ago
Driver was on time Had straps and blankets Driver was respectful Very pleased with the service	7 months ago
Driver was on time Didn't have straps and blankets Driver was respectful	8 months ago
Driver was not on time Didn't have straps and blankets Driver was respectful Very late missed storage opening time had to make alternative arrangements till next open and incur cost of moving it then	8 months ago
Driver was on time Had straps and blankets Driver was respectful Fantastic service!	9 months ago
Driver was on time Had straps and blankets Driver was respectful Somehow he arrived at the destination an hour before us and had unloaded everything in the correct place. Brilliant!	9 months ago
Driver was on time Had straps and blankets Driver was respectful	10 months ago
Driver was on time Had straps and blankets Driver was respectful The movers were incredibly efficient! Extremely impressed and would definitely use them again.	10 months ago
Driver was on time Had straps and blankets Driver was respectful Amazing service, we ordered a van too small and within 2 hours a new, larger van arrived which saved us a lot of stress! Driver was very helpful and trustworthy, thank you so much!	10 months ago
Driver was not on time Had straps and blankets Driver was respectful	10 months ago
Driver was on time Had straps and blankets Driver was respectful	10 months ago
Driver was on time Had straps and blankets Driver was respectful	10 months ago
Driver was on time Had straps and blankets Driver was respectful	10 months ago
Driver was on time Had straps and blankets Driver was respectful Nice guy, quick delivery	10 months ago
Driver was not on time Didn't have straps and blankets Driver was respectful Apart from driver arriving late, the move went great. He was very efficient (which made up for the 15minute delay).	11 months ago
Driver was on time Had straps and blankets Driver was respectful Very happy with guys and the move	11 months ago
Driver was on time Had straps and blankets Driver was respectful The driver was very helpful and respectful. It did not have a trolley which made the offloading very hard and longer than expected.	11 months ago
Driver was not on time Had straps and blankets Driver was respectful Driver was a great guy	11 months ago
Driver was not on time Didn't have straps and blankets Driver was respectful Lovely helpful nice younger use them again	11 months ago
Driver was on time Had straps and blankets Driver was respectful Thanks, Israr.	11 months ago
Driver was on time Had straps and blankets Driver was respectful A polite and cheerful driver who pitched in and was very helpful. Very good service.	11 months ago
Driver was on time Had straps and blankets Driver was respectful	11 months ago
Driver was on time Had straps and blankets Driver was respectful	11 months ago
Driver was on time Had straps and blankets Driver was respectful Very helpful, polite, professional and hard-working team.	11 months ago
Driver was on time Had straps and blankets Driver was respectful Excellent service.. Driver and helper were very helpful, courteous, and helpful.	1 year ago
Driver was not on time Had straps and blankets Driver was respectful I'm not happy with delay but guys was very helpful and nice	1 year ago
Driver was on time Had straps and blankets Driver was respectful Helpful and a really nice guy. Would definitely recommend and book him again. Thanks so much.,	1 year ago
Driver was on time Had straps and blankets Driver was respectful Excellent service!	1 year ago
Driver was not on time Had straps and blankets Driver was respectful I think I shouldn’t have been charged the additional half hour since the first person was 20 minutes late and the other people were more than 1 hour late. The guys were helpful and professional otherwise.	1 year ago
Driver was on time Had straps and blankets Driver was respectful	1 year ago
Driver was on time Had straps and blankets Driver was respectful Very helpful and professional team of two people! Helped us to move much quicker than I expected! Thank you!!	1 year ago
Driver was on time Had straps and blankets Driver was respectful Helpful and quick. No fuss ..good	1 year ago
Driver was on time Had straps and blankets Driver was respectful The guys were amazing, so helpful and friendly. Made a traumatic move almost enjoyable.	1 year ago
Driver was on time Had straps and blankets Driver was respectful Extremely efficient and kind, would absolutely recommend	1 year ago
Driver was on time Had straps and blankets Driver was respectful Arrived early, very helpful, picked up heavy items easily with no fuss, very happy, would definitely recommend.	1 year ago
Driver was not on time Had straps and blankets Driver was respectful Driver was switched 30 minutes before move. New driver turned up late but was an awesome bloke and was polite, helpful and efficient.	1 year ago
Driver was on time Had straps and blankets Driver was respectful Lovey guys great service	1 year ago
Driver was on time Had straps and blankets Driver was respectful	1 year ago
Driver was on time Had straps and blankets Driver was respectful Super pleased with the service I received. Straps, blankets and a great trolley that luckily fitted in the lift - made it all super speedy! Pleasant guy too!	1 year ago
Driver was not on time Had straps and blankets Driver was respectful Unfortunately our driver was quite on time but was apologetic and ensured the 20mins was made up at the end of the move. The driver and his colleague were professional and very hard working which was greatly appreciated.	1 year ago
Driver was on time Had straps and blankets Driver was respectful Great move, the team was great!! Thumbs up, definitely recommend	1 year ago
Driver was on time Had straps and blankets Driver was respectful Make sure you have available cash in case you do run over! We did overrun by no fault of our driver, but we were then a bit stuck running around to get cash to pay for the overtime.	1 year ago
Driver was on time Had straps and blankets Driver was respectful	1 year ago
Driver was on time Had straps and blankets Driver was respectful Very thorough with everything, a pleasure to deal with, no problems at all.	1 year ago
Driver was not on time Had straps and blankets Driver was respectful He didn't had change for me so i had to give him more then I planned to	1 year ago
Driver was on time Had straps and blankets Driver was respectful Thank you for the very fast and reliable service! Highly recommended!	1 year ago
Driver was on time Had straps and blankets Driver was respectful Great customer service! I would recommend them!	1 year ago
Driver was on time Had straps and blankets Driver was respectful	1 year ago
Driver was on time Had straps and blankets Driver was respectful	1 year ago

Driver was on time

Had straps and blankets

Driver was respectful

The 3 men that arrived worked tirelessly for the whole 4 hours they were here. I was very impressed with their efforts

1 month ago

Driver was not time

Didn't have straps and blankets

Driver was not respectful

DO NOT USE THIS COMPANY!!!!
Cowboy movers, movers from hell!
Crashed their van into my new property, scratched all the floors in old property, damaged walls in both properties, started an argument with my neighbours, ripped my sofa, took a chunk out of a £1k wood table, witness them physical throwing my stuff into the back of the van (claimed it’s ok because they thought they were clothes) , then drove off half way through the booking with out completing the job even though I’d paid up front! I’m am now fighting them for compensation for the damages!
Stay well away, I’ve also asked for this company to be removed from the website.

Driver's response:

As you can see the van is over loaded (pic provided) and full to its capacity.
There was no way we were going to get an extra dining table, very large and heavy vivariums and other items into this van.. we advised the customer to ring the company and book another medium van.

2. As for an argument with the neighbours: we had a gentleman
come up to us at the ground floor of the building shouting and screaming at us for using the lift (for loading). We tried calm the gentleman down and then explained that we were just moving someone in, so this man who ended up being the owner of the block of flats, they were advising us to use the stairs (7th floor) that’s when we had to go up the lift to the customer to sort this problem out. But the guy in the end was a lovely chap and let us finish off by using the lift.

3. Crashed into a building.

It was a very tight space and we did try our honest best to get the vehicle into a very confined space and in the process
we touched a flower bed which was 50 yards away from any building which un-hooked a piece of
wood. We went right back in and reported this to the owners of the premises.

Time: we were there half an hour before the booking started.
Straps: we have plenty of straps.

Damages were explained before hand. Any items not wrapped to standard it is possible insurance will refuse to pay out.
And in this booking customer was responsible for packaging and wrapping. We take 100% caution not to damage anything. From the rubber marker the sofa left on the floor, the customer did not mention any other damages to our attention. In the end when we completed the job the customer refused to pay the extra charges and before we left the customer came downstairs to the van checked to make sure nothing was left in the van then the customer asked if we could do the second round but unfortunately we couldn’t as we had other commitments and were already over an hour behind.

As for the upfront payment the customer paid upfront for 3 hours on a Luton van and that’s what the customer received, with an extra hour charge of £64.00 which the customer did not pay.

We commit ourselves to do the best we can in our moves.
We apologise on behalf of our driver for any Inconvenience.

Kind regards
Israr

1 month ago

Driver was on time

Had straps and blankets

Driver was respectful

Excellent....

1 month ago

Driver was on time

Had straps and blankets

Driver was respectful

Very nice, even in state the world is in today. Will definitely be using this service again.

2 months ago

Driver was not time

Had straps and blankets

Driver was not respectful

This review is for Israa man and van. The driver was 40 minutes late. The booking conditions of compare the man and van and the driver did not match. Booking was four hours, driver plus helped and giant van. It was for house move. The new house was 3 miles away. 10 minutes drive. But the driver said only one trip for the entire duration was allowed. I had to pay 70 pounds more to add another trip. Less said the better about the experience.

Driver's response:

Hi

I don’t think review is fair. The customer booked one large van, two trips. I explained to the customer that the first load is equivalent of two giant Luton vans load as my weight was around 1600kg as for normal van load it will be 1100kg. So technically I had taken two van loads in one which was explained. Also I had to come back and do one more run which the customer said not much stuff but in the end it was another full Luton van. Instead of me charging the customer 220£ for a giant Luton van fully loaded I only charged him 70£
Extra should of been 220£. The customer under booked to save money from my knowledge. He had booked for 2hours when it was over four out plus a extra help from my side by supplying an extra guy free of charge for the customer, three people worked continuously for 4 hour if it was just the 2 of us, it would of went even longer. As for the delay we told customer well in advance of the 40 min delay and he was happy to wait.

If you need more info plse contact me

Kind regards
Israr

2 months ago

Driver was on time

Had straps and blankets

Driver was respectful

Lovely chap

2 months ago

Driver was on time

Had straps and blankets

Driver was respectful

Superb communication and service.

2 months ago

Driver was on time

Had straps and blankets

Driver was respectful

We hired 2 vans and 4 men for our move I expected to have to help them but I didnt They got the vans loaded in and out in a very quick time and were very efficient If I ever move again or need items moving I will have no hesitation to us the same crew again

2 months ago

Driver was on time

Had straps and blankets

Driver was respectful

Great Service. Thank you...

2 months ago

Driver was not time

Had straps and blankets

Driver was respectful

2 months ago

Driver was on time

Had straps and blankets

Driver was respectful

Israr and his friend were absolutely amazing. Punctual, friendly, professional and couldnt do enough to help! We were so lucky to have them. Thank you!

2 months ago

Driver was on time

Had straps and blankets

Driver was respectful

Perfect service.
Driver phoned to say he could be early - asking if that was okay which it was and most welcome.
Very polite and couldn't be more helpful and friendly with great suggestions as to how we could make the move even easier.
Brilliant. Would recommend to anyone.

3 months ago

Driver was not time

Didn't have straps and blankets

Driver was respectful

This is the worst moving company I have ever experienced, I booked for 10am, they turned up at 12:13pm, with lots of excuses and they had an job done nearby etc. I have paid for two people helping me carrying my stuff, the driver almost didn't do anything, it was only one guy doing the job. When he moved all the stuff downstairs, he refused to move my stuff to my flat even there was a lift. And he had to leave, I told him I have paid 3 hours job, you have done two hours work. In the end , he moved my stuff in my flat, but still left two boxes downstairs which later on my neighbour told me to take it.

There is no communication between driver and manager, worst moving company. I DON'T RECOMMEND ANYONE USE THIS COMPANY!!!!

5 months ago

Driver was on time

Had straps and blankets

Driver was respectful

Very pleased with the service

7 months ago

Driver was on time

Didn't have straps and blankets

Driver was respectful

8 months ago

Driver was not time

Didn't have straps and blankets

Driver was respectful

Very late missed storage opening time had to make alternative arrangements till next open and incur cost of moving it then

8 months ago

Driver was on time

Had straps and blankets

Driver was respectful

Fantastic service!

9 months ago

Driver was on time

Had straps and blankets

Driver was respectful

Somehow he arrived at the destination an hour before us and had unloaded everything in the correct place. Brilliant!

9 months ago

Driver was on time

Had straps and blankets

Driver was respectful

10 months ago

Driver was on time

Had straps and blankets

Driver was respectful

The movers were incredibly efficient! Extremely impressed and would definitely use them again.

10 months ago

Driver was on time

Had straps and blankets

Driver was respectful

Amazing service, we ordered a van too small and within 2 hours a new, larger van arrived which saved us a lot of stress! Driver was very helpful and trustworthy, thank you so much!

10 months ago

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