LONDON EXPRESS CARRIERS LIMITED varinder singh

The driver was over 2 and a half hours late. He called originally in the afternoon to say he would be one hour late - that was fine. However, he then called only half an hour before the newly agreed time to say that he was going to be 25 mins late. After waiting the extra time (we had already travelled across town to meet him) I called him again. He informed us that he was going to be another hour late. The driver finally met us 2 and a half hours late from the original time. I know plans can change and things happen but the driver should've been honest on the second call and let us know exactly how long he would be rather than say 'another 25 mins, another 25 mins'. The second call should've also happened more than half an hour out from the second meeting time.