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W.B Logistics

Trust Score: 8.8 - Very Good

Gold

2,057

driven by this driver

customers booked this driver

customers reviewed this driver

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W.B LOGISTICS

Based in Luton

Man with Van service does not need introduction, the name say it all.
Basically you just decide when you need a van and we’ll do the rest!

Man & Van service for deliveries and light removals.

All Bookings are charged minimum for 2 hours standard rate & customers will be responsible for any Parking / Toll Charges.

Reviews

Driver was on time Didn't have straps and blankets Driver was respectful	4 years ago
Driver was on time Had straps and blankets Driver was respectful Driver was very professional and friendly. He arrived on time and everything was pretty easy. Great job!	4 years ago
Driver was not on time Didn't have straps and blankets Driver was respectful	4 years ago
Driver was on time Had straps and blankets Driver was respectful Very good service. The boss and the driver kept me informed of arrival times. And they took good care with my goods.	5 years ago
Driver was not on time Didn't have straps and blankets Driver was respectful Rate driver 5 star. Delayed arrival due to a family hospital emergency. However i was kept informed and team arrived later & worked hard to facilitate move. I appreciated that as doing on another day was problematic.	5 years ago
Driver was on time Had straps and blankets Driver was respectful	5 years ago
Driver was on time Had straps and blankets Driver was respectful Very prompt, excellent service. Our driver was mindful of the time and very efficient, would recommend	5 years ago
Driver was on time Didn't have straps and blankets Driver was respectful This was a last minute booking as I'd been badly let down by Anyvan (not a website I would ever use again). "Compare the man & Van" is a actually better site with reviews for each firm. TB Logistics performed exactly as promised. They picked up on time, and arrived within the time bracket I was expecting. Our furniture was in the same condition as when I bid for it at auction. The driver and his mate were pleasant and helpful. Communications with "the boss" were good, and I was able to help out the crew with directions at one stage. overall, a very satisfactory experience. The only niggle was the lack of blankets and straps as a replacement vehicle was being used but the rest of the experience was so good I'm not docking a star - it might be worth them getting some spare straps and blankets though. .......	5 years ago
Driver was not on time Didn't have straps and blankets Driver was respectful Bloody bad experience, from review acclaimed best driver who failed on the day to alternative appointed who then delegated the job to some one else, who although pleasant turned up two hours late on a foreign registered clapped out van. I'm bloody angry! Do you really veto who you register for your brokered services? I think not! Driver's response: I was the replacement service on this booking as the original driver unfortunately broke down and was happy to be able to complete the booking for the customer. Unfortunately, on the day the M1 was closed due to two crashes, of which the customer was aware. In spite of this his words to us were "I'm glad you came" and he paid us £100 instead of the £96 we were due, on top of praise for attending. I deny that my van is in any way "clapped out", it has a current MOT, is fully insured and roadworthy. Thank you.	5 years ago
Driver was on time Had straps and blankets Driver was respectful	5 years ago
Driver was on time Had straps and blankets Driver was respectful Brilliant team ,really impressed would highly recommend.	5 years ago
Driver was not on time Didn't have straps and blankets Driver was respectful The driver arrived at 17:02, which was three hours later than the time he was meant to arrive. I called your Customer service a number of times prior and they advices that I will receive a refund.	5 years ago
Driver was on time Didn't have straps and blankets Driver was respectful Excellent service - great communication ahead of the collection and helpful drivers. Would definitely use again.	5 years ago
Driver was on time Had straps and blankets Driver was respectful	6 years ago

Driver was on time

Didn't have straps and blankets

Driver was respectful

4 years ago

Driver was on time

Had straps and blankets

Driver was respectful

Driver was very professional and friendly. He arrived on time and everything was pretty easy. Great job!

4 years ago

Driver was not time

Didn't have straps and blankets

Driver was respectful

4 years ago

Driver was on time

Had straps and blankets

Driver was respectful

Very good service. The boss and the driver kept me informed of arrival times. And they took good care with my goods.

5 years ago

Driver was not time

Didn't have straps and blankets

Driver was respectful

Rate driver 5 star. Delayed arrival due to a family hospital emergency. However i was kept informed and team arrived later & worked hard to facilitate move. I appreciated that as doing on another day was problematic.

5 years ago

Driver was on time

Had straps and blankets

Driver was respectful

5 years ago

Driver was on time

Had straps and blankets

Driver was respectful

Very prompt, excellent service. Our driver was mindful of the time and very efficient, would recommend

5 years ago

Driver was on time

Didn't have straps and blankets

Driver was respectful

This was a last minute booking as I'd been badly let down by Anyvan (not a website I would ever use again). "Compare the man & Van" is a actually better site with reviews for each firm. TB Logistics performed exactly as promised. They picked up on time, and arrived within the time bracket I was expecting. Our furniture was in the same condition as when I bid for it at auction. The driver and his mate were pleasant and helpful. Communications with "the boss" were good, and I was able to help out the crew with directions at one stage. overall, a very satisfactory experience. The only niggle was the lack of blankets and straps as a replacement vehicle was being used but the rest of the experience was so good I'm not docking a star - it might be worth them getting some spare straps and blankets though. .......

5 years ago

Driver was not time

Didn't have straps and blankets

Driver was respectful

Bloody bad experience, from review acclaimed best driver who failed on the day to alternative appointed who then delegated the job to some one else, who although pleasant turned up two hours late on a foreign registered clapped out van.

I'm bloody angry!

Do you really veto who you register for your brokered services? I think not!

Driver's response:

I was the replacement service on this booking as the original driver unfortunately broke down and was happy to be able to complete the booking for the customer.
Unfortunately, on the day the M1 was closed due to two crashes, of which the customer was aware. In spite of this his words to us were "I'm glad you came" and he paid us £100 instead of the £96 we were due, on top of praise for attending. I deny that my van is in any way "clapped out", it has a current MOT, is fully insured and roadworthy.

Thank you.

5 years ago

Driver was on time

Had straps and blankets

Driver was respectful

5 years ago

Driver was on time

Had straps and blankets

Driver was respectful

Brilliant team ,really impressed would highly recommend.

5 years ago

Driver was not time

Didn't have straps and blankets

Driver was respectful

The driver arrived at 17:02, which was three hours later than the time he was meant to arrive. I called your Customer service a number of times prior and they advices that I will receive a refund.

5 years ago

Driver was on time

Didn't have straps and blankets

Driver was respectful

Excellent service - great communication ahead of the collection and helpful drivers. Would definitely use again.

5 years ago

Driver was on time

Had straps and blankets

Driver was respectful

6 years ago

W.B Logistics

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